PAGEPAGE5《用戶體驗設計》教學大綱課程代碼課程名稱英文名稱課程類別學時學分開課學期開課單位適用專業授課語言先修課程課程對畢業要求的支撐課程目標

074100641用戶體驗設計UserExperienceDesign專業基礎課必修總學時：48 實驗學時實習學時其他學時3中文授課產品設計方法學、設計心理學本課程對學生達到如下畢業要求有如下貢獻：1、2、3、4、5、6、8表達、并通過文獻研究分析設計中的復雜問題，以獲得有效結論。設計社會、健康、安全、法律、文化以及環境等因素。分析與解釋數據，并通過信息綜合得到合理有效的結論。和信息技術工具，包括對設計問題的預測與模擬，并能夠理解其局限性。工程與社會：能夠基于社會文化相關背景知識進行合理分析，評價復雜設計問題8.職業規范：具有人文社會科學素養、社會責任感，能夠在設計實踐中理解并遵守職業道德和規范，履行責任。完成課程后，學生將具備以下能力：掌握用戶體驗設計的概念、用戶體驗設計的法則、設計理念、設計方法、、26]課程簡介教學內容與學時分配

掌握用戶體驗度量的概念、了解用戶體驗度量的新技術，能夠進行用戶體［1、、45］［1、2、5、8、9］（一）緒論：以用戶為中心的設計概論 4學時用戶體驗為中心的設計產品的可用性產品失敗的原因以用戶體驗為中心的設計原則（1學時）重點：用戶體驗為中心的設計概念和方法、產品可用性。難點：產品設計失敗的原因分析以及以用戶體驗為中心的產品設計原則。（二）用戶調查法 8學時小組訪談法師徒式訪談法訪談實踐方法和流程情境劇本創作以及分析用戶的真正需求。（三）原型開發 8學時什么是原型原型的制作方法卡片分類法重點：低保真原型的制作方法、高保真原型的制作方法，以及卡片分類法。難點：低保真原型和高保真原型的制作重點和原型有效性分析。（四）產品可用性評價方法 12學時什么是評價產品可用性檢驗用戶測試概念常用的用戶測試方法用戶測試的基礎理論用戶測試的實踐基礎DIY重點：用戶測試的概念、常用測試方法，以及用戶測試的理論、實踐基礎和自主測試方法。難點：用戶測試的基礎理論以及實踐方法，自主測試方法的確定。（五）用戶體驗設計實踐 16學時用戶測試招募設計DIY簡易實驗室搭建用戶訪談用戶行為觀察測試結果分析產品原型的迭代再設計重點：用戶測試的方法流程、設計DIY測試、測試結果分析和迭代設計。難點：測試結果分析和原型的迭代再設計。（機學時、實驗學時、實踐學時）教學方法考核方式教材及參考書

0累等共同實施。本課程注重過程考核，成績比例為：平時作業和課堂表現：30%課程設計：70%現用教材：韓挺主編，用戶研究與體驗設計，上海交通大學出版社主要參考資料：[日]),(社，2015.()蓋文·艾林伍德(GavinAllanwood)(作者),用戶體驗設計，電子工業出版社，2015“UserExperienceDesign”SyllabusCourseCodeCourseTitleCourseCourseNatureClassHoursCreditsSemesterInstituteProgramOrientedTeachingLanguagePrerequisites

074100641UserExperienceDesignSpecialtyBasicCoursesCompulsoryCourse483FifthSemesterSchoolofDesignInformationandInteractDesignTeachinginChineseDesignmethodologyofproduct,designpsychologyThiscoursecontributestostudentoutcomesareasfollows:1,2,3,4,5,6,8Engineeringknowledge:Masteringthebasicknowledge,professionalability,beingabletousethebasicknowledgeofnaturalscience,professionalknowledgeandprofessionalknowledgetosolvecomplexdesignproblems,andlearnsomemanagementknowledgeofthedesignindustryinordertolaythefoundationforsolvingcomplexproblemsinthefuture.(2)Problemanalysis:applythebasicprinciples,methodsandmeansofthemajoraswellasknowledgerelatedtothedesigntoidentify,expressandobtaineffectivesolutionsthroughcomplicatedproblemsintheliteratureresearchandanalysisStudentOutcomes designproduct.(SpecialTraining3.Design/developsolutionplan:beingabletodevelopsolutionsforcomplexAbility) designproblems,designtheproducts,systems,servicetomeetthespecificneedsofusers,andreflectthesenseofinnovationinthedesignprocessbyfactoringintoconditionsofsociety,health,safety,law,cultureandenvironment.Research:beingabletostudythedesignissues,includingthedesignofexperiments,analysisandinterpretationofdatabasedonthescientifichumanisticresearchmethodsandinformationintegrationtoobtainreasonableandeffectiveconclusions.Moderntoolsuse:beingabletodevelop,selectanduseappropriatetechnical,resourceandinformationtechnologytoolstosolvecomplexdesignproblems,includingforecastingandmodelingofdesignproblems,andunderstandtheirlimitationsrespectively.Projendsocieterformreasonablanalysibasedonsociaandculturalbackgroundofdesignevaluattheinfluencofsolutiononsocietealth,safety,lawsandculture,understandtheresponsibilitiestobeundertaken.8.Professionalnorms:Tohaveagoodcultural,socialandscientificattainmenunderstandandobeyprofessionalethicsandnorms,andperformduties.Afterthecourses,studentswillhavethefollowingcapabilities:Tograsptheconceptofuserexperiencedesign,principleofuserexperiencidea,method,processandlearnandmasterhowtoimprovetheuserexperienceintheproductdesignprocesssoastoimproveusabilityoftheprodc]CourseObjectives

Tomastertheconceptofmeasuringtheuserexperienceunderstannewtechnologyformeasuringuserexperience,tocarryouttheuserexperienceresearchplanning:researchobjectives,usergoals,choosethecorrectmeasurement,assessmentmethodsandsoon;tograspthemeasurementmethodforuserexperienceperformance,measurementmethodbasedonmatters,self-repoeasurementmethod,behavioriaandphysiologiceasurementmethodandcomparativemeasurementtmeh、4、］Beabletoindependentlydesigntheuserexperience,anddesigntheproductforusertestingand、89］CourseDescription

Userexperiencedesignisauser-centereddesignmethodwhichtakesthedemandasthegoal.Thiscourseismainlyontheuserexperiencedesignconceptmethod,thedesignprocessandtoolsdesignthinkingandskillstraining,sothatstudentscangraspthetheorofuserexperiencserexperiencdesignmethodcanprovidabetterexperienceforinteractiveproductdesign.Ⅰ)Introduction:whydouserexperiencereessHours（1）userexperience-centereddesignUsabilityofproductsReasonsoffailureproductsDesigndisciplineofuserexperience-centereddesignTeachingContentand(5)IdeologicndpoliticontenttheimportanofuserClass HoursdesigpromotingChinesepeopleculturelf-confidentionarejuvenationDistribution andhappyChina.(1classhour)(Ⅱ)Userexperienceresearchmethodsy8stCelmassHoursTheconceptofuserexperienceresearchThecoreideaofuserexperienceresearchUserexperienceresearchmethodsystem(Ⅲ)Userexperienceresearchmethods8ClassHoursQualitativeresearchmethodsExperimentalTeachingTeachingMethodExaminationMethod

Quantitativeresearchmethods(Ⅳ)Dataanalysismethodsinuserexperienceresearch 12ClassHoursClusteringmethodologyFactoranalysisMultidimensionalscalinganalysis(Ⅴ)Userexperiencedesignpractice 16ClassHoursInteractiveproductdesignUserexperience0Courseteachingisthroughcooperationofclassroomteaching,extracurricularhomework,comprehensivediscussion,networkandteacher'saccumul