《商務英語書信寫作》

目錄

第二章商務業(yè)務信函范例10

第一節(jié)資信調(diào)查函10

1.咨詢函10

2.向銀行查詢新客戶資信情況10

3.向客戶查詢信用及經(jīng)營情況10

4.帶附表的資信調(diào)查函11

5.資信調(diào)查有利回函，并給予建議11

6.信用調(diào)查有利回函，告知敬請放心11

7.資信調(diào)查不利回函，告知管理不善12

8.信用調(diào)查不利回函，告知經(jīng)濟信用不佳12

9.表明無法提供確切意見而致歉12

10.請求老客戶作為資信證人13

11.要求對方提供資信資料13

12.同意試銷前的資信要求13

第二節(jié)促銷函14

1.傳感剃須刀廣告海報14

2.男用喉宣傳海報14

3.香波的報紙廣告14

4.便攜式小型冰箱宣傳冊15

5.推薦地毯16

6.推薦替代品16

7.推薦新產(chǎn)品17

8.一般性推銷17

9.描述產(chǎn)品17

10.寫給不經(jīng)常聯(lián)系的客戶18

11.推銷教育課程18

12.推銷會議場所19

13.向老客戶推銷新產(chǎn)品19

14.為商貿(mào)指南征集廣告20

第三節(jié)建立貿(mào)易關系20

I.親抵進行業(yè)務調(diào)查20

2.咨詢信20

3.表達建立業(yè)務關系的意愿21

4.參觀展位后要求建立貿(mào)易關系21

5.通過自薦信建立商務關系21

6.要求推薦客戶22

7.由朋友介紹的公司22

8.從廣告中得知客戶信息22

9.索取資料22

10.寄送資料23

11.與過去有貿(mào)易往來的公司恢復聯(lián)系23

12.尋求電子制品合作伙伴23

13.尋求紡織品貿(mào)易伙伴24

14.進口商與出口商的聯(lián)絡信24

15.出口商與進口商的聯(lián)絡信25

16.接受建立業(yè)務關系函25

17.拒絕建立業(yè)務關系函25

18.回函拒絕申請交易25

19.要求對方刊登推銷廣告26

20.索取樣品26

21.請求擔任獨家代理27

22.拒絕對方擔任獨家代理27

23.同意對方擔任獨家代理27

24.物色代理商27

25.歡迎新代理商28

26.要求試銷28

27.同意試銷28

第四節(jié)價格談判29

1.第一次詢價29

2.答復第一次詢價29

3.詢問價格與優(yōu)惠條款29

4.答復價格，告知優(yōu)惠條款30

5.問詢到岸價格30

6.答復價格并告知細節(jié)30

7.中國進口商詢盤31

8.報同類產(chǎn)品虛盤31

9.提供代用品報盤31

10.報實價32

11.最優(yōu)惠報價32

12.中國出口商報盤32

13.國外出口商回復詢盤33

14.答復網(wǎng)上詢盤33

15.報虛盤34

16.報實盤34

17.折價優(yōu)惠35

18.回復只能維持現(xiàn)價35

19.加價前優(yōu)惠大客戶35

20.還盤函36

21.返還盤函36

22.接受價格函36

23.漲價通知函37

24.說明漲價原因37

25.詢價函38

26.對詢價函的回函38

27.價目表范例38

28.回函拒絕還盤38

第五節(jié)訂貨40

1.訂單樣本40

2.電子郵件訂單40

3.正式訂購函41

4.附寄訂單的信函41

5.通知接受訂單41

6.確認訂單41

7.試購函42

8.確認收到訂單42

9.使用現(xiàn)金支票下訂單42

10.使用交貨付款方式下訂單43

11.使用信用卡訂貨43

12.通知有貨，準備發(fā)運43

13.通知訂貨方暫無存貨44

14.通知無法供貨44

15.通知不能供全部貨物44

16.建議同類型其他產(chǎn)品45

17.無法接受替代品45

18.拒絕接受訂單45

19.對貨物滿意，再一次訂貨46

20.索取樣品函46

21.同意送付樣品函46

22.回函拒絕送付樣品46

23.訂貨函47

24.回函接受訂貨47

25.拒絕訂單并推薦代替品47

26.催促下訂單48

第六節(jié)付款48

1.付款條款48

2.開立匯票以支付裝運費48

3.要求變更匯票日期49

4.要求對方開立包括各種費用的匯票49

5.要求連同匯票寄來裝船文件49

6.同意變更匯票的付款條件49

7.要求寄送裝運的匯票及提單49

8.通知對方愿意接受匯票49

9.通知接受匯票，并要求迅速履行訂貨50

10.要求接受匯票并付款50

II.提議變更付款條件50

12.建議使用見票后30天應付的信用證支付50

13.要求更易于接受的付款條款50

14.答應改變付款方式51

15.要求銀行開立信用證51

16.索取形式發(fā)票52

17.寄送形式發(fā)票52

18.付款通知52

19.告知付款賬戶52

20.通知收到付款53

21.回函拒絕對方付款方式53

22.接受對方付款方式53

第七節(jié)催款54

1.提醒欠款事宜54

2.詢問還款事宜54

3.客氣的催款函54

4.詢問未果，再次請求還款54

5.用對方信用情況提醒對方54

6.要求結清余額55

7.要求付款，并付上新發(fā)票55

8.三度索取欠款55

9.再一次催款55

10.寄出欠款賬單56

11.再度索取欠款56

12.告知賬戶資金不足56

13.答復客戶延期付款要求57

14.正式電文催款57

15.已通知律師起訴57

16.最后通牒57

17.付款致謝函57

第八節(jié)包裝、裝運和交貨58

1.說明發(fā)貨流程58

2.關于包裝要求58

3.洽談包裝58

4.告知已裝運59

5.要求裝船時間59

6.通知發(fā)運貨物59

7.通知貨物抵達60

8.委托裝船60

9.指定木箱包裝的材料及規(guī)格60

10.指定包裝的材料、重量及唆頭60

11.對包裝箱長度、陵頭的指示60

12.對機器包裝的詳細指示61

13.海運包裝的詳細指示61

14.請注意包裝，并減少費用61

15.免費再包裝61

16.告知對方包裝無誤，要求以保費彌補損失62

17.告知對方已按照指示包裝并交付船運62

18.通知對方轉讓裝船文件的銀行62

19.通知對方已寄出裝船文件62

20.運送數(shù)量不足，要求抓緊裝運62

21.因須取得特殊許可，故延遲裝運63

22.要求更改目的港63

23.因生產(chǎn)設備的改進，提前交貨63

24.對延誤裝運而不滿63

25.因延誤裝運而致歉64

26.收條64

27.告知對方貨品抵達，隨函附上支票64

28.裝運申請書64

29.裝貨單65

30.裝箱單樣本65

31.托運人提供的情況66

32.詢問裝運66

33.催促裝運67

34.告知已裝運67

第九節(jié)索賠與理賠68

1.投訴貨物質(zhì)量欠佳68

2.投訴產(chǎn)品數(shù)量不足68

3.投訴收到貨物與訂單不符68

4.抱怨包裝不良69

5.對所稱包裝不良的答復69

6.首批到貨不合格，保留索賠權69

7.對商品質(zhì)量不滿，要求補救69

8.處理質(zhì)量不滿的投訴70

9.為送錯商品致歉70

10.為再次寄錯商品規(guī)格致歉70

II.解釋雙方都有責任71

12.調(diào)解客戶退貨71

13.表示愿意調(diào)查事實真?zhèn)?1

14.調(diào)查后做進一步回復72

15.破例進行理賠72

16.拒絕理賠73

17.說明包裝無誤，請對方向保險公司索賠73

18.因數(shù)量不一致，補運替代品73

19.通知對方運去替代品73

20.表明愿意為不良品質(zhì)負責，并支付差額74

21.針對索賠，指責對方訂貨錯誤74

22.應付令人頭痛的客戶74

23.改善服務74

第十節(jié)商標、說明書、合格證及合同樣本75

1.白鶴牌鉛筆商標75

2.長城牌地毯商標75

3.鳳凰牌雙輪手扶拖拉機使用說明75

4.叉車使用說明書76

5.牡丹牌648型收音機說明書76

6.微型電子計算器使用說明書78

7.安替司丁藥物使用說明書79

8.太陽元氣袋使用說明書79

9.產(chǎn)品合格證80

10.裝配合同81

11.代理協(xié)議82

12.補償貿(mào)易合同83

第三章商務通用公文及社交公文86

第一節(jié)通告和啟事86

1.開業(yè)通告86

2.擴張營業(yè)通告86

3.設立分公司的通知86

4.發(fā)布并購消息87

5.遷址通告87

6.公司重組啟事87

7.拆伙通告88

8.招標通告88

9.租賃注意事項89

10.商品大拍賣海報90

II.消防演習通知90

12.董事會會議通知及會議議程90

13.開會通知91

14.開業(yè)通告91

15.增加新合伙人91

16.合伙人退休91

17.布告形式的通知92

18.通知參觀取消92

19.商標所有權通知92

20.支票遺失92

21.給顧客的通知93

第二節(jié)公司人事93

1.晉升公告93

2.調(diào)動通知94

3.自薦求職信94

4.應征求職信94

5.求職者熟人推薦函95

6.面試通知函95

7.錄用通知函95

8.工作接受函96

9.工作拒絕函96

1().辭職信96

11.接受辭職96

12.辭退員工97

13.褒獎員工97

第三節(jié)報告及介紹信97

1.公司管理改革方案報告97

2.員工福利報告98

3.加強保安措施報告99

4.日常工作報告99

5.銷售情況調(diào)查報告100

6.要求寫報告的信函100

7.研究報告的序文101

8.業(yè)務介紹信101

9.正式報告101

10.公司簡介102

第四節(jié)邀請與約見函102

1.邀請參加交易會103

2.邀請參加開業(yè)慶典103

3.邀請參加年度銷售會議103

4.邀請客戶參觀公司103

5.邀請參觀貿(mào)易展覽會104

6.正式邀請參觀特展104

7.晚宴請柬104

8.便宴邀請105

9.邀請參加晚宴(非正式函)105

10.非正式拒絕晚宴函105

11.正式拒絕晚宴函105

12.正式邀請函105

14.邀請明信片106

15.接受共進午餐的邀請106

16.拒絕參加招待會106

17.茶會請柬106

18.舞會請柬107

19.非正式的預約要求107

20.業(yè)務約見函107

21.拒絕約見107

22.同意約見108

23.確認約見函108

24.確認合作會議議程108

25.安排招待工作108

26.建議更改時間109

27.拒絕參會109

28.正式婚禮請柬109

29.歡迎函110

30.致歡迎詞110

31.邀請函（非正式）111

32.拒絕參加酒會回函111

33.到辦公室約見函111

34.接受約見回函111

35.拒絕約見回函112

第五節(jié)祝賀與慰問112

1.祝賀總經(jīng)理任職112

2.祝賀晉升112

3.對祝賀晉升的回函112

4.賀成為董事會成員113

5.賀同事榮退113

6.賀員工生日113

7.祝賀新公司營業(yè)114

8.生病慰問信114

9.慰問家屬114

10.表示懷念114

11.吊唁函115

第六節(jié)感謝與道歉函115

1.感謝客戶訂單115

2.感謝熱情款待第三人115

3.感謝惠賜資料116

4.回復客戶的感謝信116

5.感謝工作推薦人116

6.感謝客戶推薦人116

7.感謝客戶的付款和訂單117

8.感謝客戶的長期支持117

9.為逾期付款致歉117

10.為發(fā)貨單上的錯誤致歉117

11.為給別人帶來不便公開致歉118

12.感謝別人盛情款待118

13.致謝大宗訂單118

第二章商務業(yè)務信函范例

第一節(jié)資信調(diào)查函

1.咨詢函

CreditInformation

DearSirs,

Theunder-mentionedfirmhasrecentlyaskediftheycouldrepresentusinthe

marketingofourproductsintheUnitedStatesasoursoleagent:

FriendshipInternationalTradeCo.Ltd.

250RoyalRoad

NewYork,NY.30786

Wewouldbeverygratefulifyoucouldletushavesomeinformationaboutthe

financialandbusinessstandingoftheabovefirm.

Anyinformationthatyoumaygivewouldbetreatedinstrictconfidenceandweawait

yourearlyreply.

Yoursfaithfully

LiGang

GeneralManager

2.向銀行查詢新客戶資信情況

(CONFIDENTIAL)

DearSirs,

WehavereceivedanorderforUS$56500worthofgoodsfromAtlanticElectronic

Co.,Ltd,U.S.A.Theyhavegivenusyourbankasareference.Wewishtoknowifthey

aregoodforthisamountandineverywaytrustworthyandreliable.Weshallbemost

gratefulforanyinformationyougiveus.

Weshouldofcoursetreatasstrictlyconfidentialanyadviceyoutellusandbe

onlytoopleasedtoperformasimilarserviceforyoushouldtheopportunityever

arise.Weencloseastampedandaddressedenvelopeforyourreply.

Yoursfaithfully,

3.向客戶查詢信用及經(jīng)營情況

DearSirs:

Wewillbeobligedifyouwillkindlygiveustheinformationaboutcreditstanding

oftheWatson&JonesNewcastlyInternationalTradeCo.,Ltd.inyourcity.Weunderstand

thatyouhaveregulartransactionswiththefirm.Sowetakethelibertytoaskyouto

giveyourviewsconcerningtheactualpositionofthefirminorderthatwemaytake

stepstoavoidgettingintotrouble.

Anyinformationyougivewillbehighlyappreciatedandkeptinstrictconfidence.We

shallbepleasedtoreciprocateifyoushouldneedourservicesatthisend.

Weareawaitingyourearlyreply.

Yoursfaithfully,

4.帶附表的資信調(diào)查函

CreditInformation

DearSir,

WehavereceivedasuddenbidfromtheAmericanTradingCo.,Ltd,600Mission

Street,SanFrancisco,withwhichyouarenowdoingbusinessandthefirmgivesusyour

nameasareference.

Weshallappreciateitifyouwillinformusofyourownexperienceswiththefirm

byfillingintheblanksoftheattachedsheetandreturningittousintheenclosed

envelope.

Anyinformationyoumaygiveuswillbetreatedasstrictlyconfidentialand

expensesconcernedfromthisinquirywi11begladlypaidbyusuponreceiptofyour

bill.

VerytrulyYours,

(AttachedSheet)

(l)Howlonghaveyoubeeninbusinessrelationswiththefirm?

(2)Whatcreditlimithaveyouplacedontheiraccount?

(3)Howpromptlyaretermsmet?

(4)Whatamountiscurrentlyoutstanding?

5.資信調(diào)查有利回函，并給予建議

Private&Confidential

DearSirs,

Subject:TheLondonTradingCo.,Ltd.

InreplytoyourletterofAugust18,wewanttoinformthatwehavenowreceived

fromBarclayBankofLondontheinformationyourequire.

TheLondonTradingCo.,Ltd.wasfoundedin1940withacapitalof1000000

pounds.Theirchief1ineisintheimportandexportoftextiles.Theirbusiness^suppliers

aresatisfiedwiththem.Weconsiderthemgoodforbusinessengagementuptoanamount

of300000pounds.ForlargertransationswesuggestpaymentbysightL/C.

Theaboveinformationisstrictlyconfidentialandisgivenwithoutany

responsibilityonthisbank.

Truly,

6.信用調(diào)查有利回函，告知敬請放心

Gentlemen,

ThefirmmentionedinyourletterofSeptember20isoneofthemostresponsible

dealersoftextilegoods.

Thecompanywasestablishedin1948,andhassuppliedourfirmwithqualifiedgoods

forover20years.

Theyhavealwaysprovidedcompletesatisfactionwithin-timedelivery,moderate

pricesandsuperiorquality.

WebelievethattheymayberatedasanA-Levelcompanywithwhichyoucandeal

freely.Ofcourse,thisisourpersonalopinionandweassumenoresponsibi1ityinyour

proposedbusinessnegotiations.

Wehopetheaboveissatisfactoryandwillhelpyouinmakingadecision.

Verytrulyyours,

Mike

BusinessManager

7.資信調(diào)查不利回函，告知管理不善

Private&Confidential

DearSirs,

Wehavecompletedourenquiriesconcerningthecompanymentionedinyourletter

ofMay18andhavetoinformyoutoconsidercarefullythebusinesswiththem.

Inthepastthreeyears,thecompanyhasexperiencedaseriousdifficultyinfinance

anddelayedinexecutingtheirnormalpayment.Itseemstousthatthecompany's

difficultieswereduetobadmanagementandinpariculartoovertrading.

Wewouldadviseyoutopaymostcarefulattentiontoanybusinessrelationswith

them.However,thisisourpersonalopinionandwewishyoutomakefurtherenquiries

onyourpart.

Yourssincerely,

8.信用調(diào)查不利回函，告知經(jīng)濟信用不佳

DearSir,

Wearesorrytosaythatourexperienceswiththecompanywhichyouinquired

aboutinyourletterofJune17havebeenunsatisfactory.

Itistruewewereinbusinessrelationswiththefirmofthelasttwoyearsand

onseveraloccasionswehavehadlotsoftroubleineffectingsettlements.

Thecompanystillowes$1400forpurchasemadeoversevenmonthsago.Theaccount

isnowinthehandofourattorneysforcollection.

Mayweaskthatyoutreatthisinformationasstrictlyconfidentialwithout

responsibilityonourpart.

Verytrulyyours,

9.表明無法提供確切意見而致歉

Private&Confidential

DearSirs,

Weregretourinabilitytoletyouknowanypositiveinformationconcerningthe

firminquestioninyourletterofJune6.

11istruethatwehadbusinesswiththemduringthepastfewyears,buttheamount

ofbusinesswasnotsolargethatwecannotsupplyanyresponsibleopiniononthe

businesscapabilityandcreditstanding.

Wesuggestyoumakefurtherstatusenquiriesfromotherenquiryagencies.

Yourstruly,

10.請求老客戶作為資信證人

DearMrGreen,

ThankyouforyourletterofNovember2.Wearedelightedtohearthatyouareso

pleasedwiththerefurbishmentofyourhotel.

Asyouknow,inour1ineofwork,wedependongoodreportsaboutourprojectsto

winfurtherbusiness.Ourclientsalwaysshoparoundandlookforreferencesbefore

committingthemselves.

Wewouldliketouseyourhotelasareferencewhenwediscusssimilar

refurbishmentsinthehotelindustry.Wouldyouagreetooursuggestingthatfuture

clientsshouldcal1you?

Itwouldalsobemosthelpfulifwecouldoccasionallybringaclienttolookat

yourhotel.Wewould,ofcourse,stayovernightat1east.

Iwillcallyounextweektohearyourreaction.Thanksagainforyoukindwords.

Yourssincerely,

Robert

Manager

11.要求對方提供資信資料

DearSirs,

Weareverygladtoreceiveyourfaxinquiry.Sinceitisthefirsttimewecontact,we

wouldbehighlyappreciatedifyoucouldprovideusyourbanknameandaddress.

WerealizethetypesofICyouneed,butwedonotknowthespecificationyourequire

forthatICsuchasthevoltage,current.Couldyoupleasetellusthepurposeofthis

IC?

Thefaxyousendusisnotveryclearforthewordingpart.Therefore,pleasefax

itagain(noneedforgraph).Wewishwecouldprovidethebestservicestoyou.

Sincerelyyours,

12.同意試銷前的資信要求

DearSirs,

Thankyouforyourletterof10thMarch.Wearegratifiedtoreceiveyourrequest

formenandwomenzsraincoatsonapproval.

Aswehavenotpreviouslydonebusinesstogether,perhapsyouwillkindlyagreeto

supplyeithertheusualtradereferences,orthenameofabanktowhichwemayrefer.As

soonastheseenquiriesaresatisfactorilysettled,weshallbehappytosendyouthe

itemsyoumentioninyourletter.

Wesincerelyhopethiswillbethebeginningofalongandpleasantbusiness

association.Weshalldoourbesttomakeitso.

Yours,

第二節(jié)促銷函

1.傳感剃須刀廣告海報

GILIETTESENSOR

Theonlyrazorthatsensesandadjuststotheindividualneedsofyourface.

GilletteSensor:theshavepersonalizedtoeveryman.

11startswithtwinblades,individuallyandindependentlymountedonhighly

responsivesprings.Sotheycontinuouslysenseandautomaticallyadjusttothe

individualcurvesanduniqueneedsofyourface.

Innovationiseverywhere.Youcanfeelitinthetexturedridgesandthebalance

oftheSensorrazor.Youappreciateitintheeasyloadingsystemandtheconvenient

shavingorganizer.

Evenrinsingisinnovative,thenewbladesare50%narrowerthananyothers-

allowingwaterflowfreelyaroundandthroughthem,foreffortlesscleaningandrinsing.

AlltheseSensortechnologiescombinetogiveyourindividualfaceapersonalized

shave-theclosest,smoothest,safest,mostcomfortable.

Thebestshaveamancanget.

Gillette

2.男用者喔宣傳海報

YOUMANAGEABUSINESS,STOCKS,BONDS,PEOPLE

ANDNOWYOUCANMANAGEYOURHAIR

Forthefirsttimetherezsaremarkablegelthatcangiveyourhairanylookyou

want—sleeker,fuller,straighter,curlier,morenatural,evenwet—withoutadropof

alcoholoroil.Itgetsyourhairintoshapeinthemorningandkeepitundercontrol

allday.Whateveryourmanagementstyle,Maltplexxisforyou.Getthefullfactsatthe

Aramiscounter.

Aramis

Maltplexxnaturalhairgelformen

3.香波的報紙廣告

WHYYOURFAVORITESHAMPOOWILLWORK

BETTERIFYOUSTOPUSINGITFOR14DAYS

It，ssofrustrating!Theveryshampoothathasalwaysleftyourhairsosilkyand

clean,theshampooyoudependongradually,thennoticeably,stopworking.Thatfresh-air

softnessyouprizesomuchincleanhairisgone.Yourhairfeels1impandlooksdul1.What

ishappening?Whythechange?uShampoobuild-up“isthereason.

Eachwashing,evenwithfineexpensiveshampoosofconditioners,leavesa“residue"，a

tell-taleproblemthathasnowbeenmeasuredpreciselyinlaboratorystudies.

Recenttestson10qualityshampoosshowthatresidueaccumulateseachtimeyou

shampoo.Itzsafactofhairlife.

Toridyourhairofthisunwelcomebuild-upyoumustswitchtoashampoowith

superiorrinsabi1ity—evenifitzsjustatemporarychange,movetoshampoothathave

theabilitytorevitalizeyourhairandleaveitthoroughlyclean.Chooseonethatwill

dothejobgreatly.Anddon'tputitoff.Shampoobuild-upismorethanunattractive.It

candestroythesoftfeelofyourhairitsmanageability…anditcaneventuallydamage

thehairitself.

Whichshampoorinsesthebest?Inlaboratorytestsof10qualityshampoos,Neutrogena

shampoowasratedNo.1,anddemonstratedconsistentlysuperiorrinsabilitywithalmost

nobuilt-upitself.

SoNeutrogenaremovesthemostbuild-upinasinglewashingand,equally

important,leavesanegligibletraceofresiduecomparedtoalltheothershampoostested.

Ifyoufeelyouneedtorevitalizeyourhair,tryNeutrogenashampooforjust14

days.Thinkofitasarefreshing“vacation”,?,andafterwardsyourhairwillagain

respondhappilytoyourfavoriteshampoo.

UseNeutrogenawheneveryouneedtogetyourhairreallyclean.Thenyourfavourite

shampoowillcontinuetobeyourfavourite.Itissuitableforallhairtypesandmay

beusedonpermed,dyedhair.

Neutrogenashampooisavailableatchemistsaddepartmentstores,in100mltubes

and200mlbottles.Lookforit-inthewhiteboxwiththebrownband.

“TestresultsindicateasinglewashwithNeutrogenawasadequatetoremove

inexcessof90%oftheresidue.Evenwithconditioners,whicharefarmoresubstantive

tothehair,asinglewashwithNeutrogena.,removes70%oftheresidue.”

一ExcerptfromN.SkinCareInstituteReports

4.便攜式小型冰箱宣傳冊

DearFellowCamper,

Itisagreatdaytostartyourvacation.Thesunisablaze,thevanorwagonishumming

nicelydowntheInterstate,andthefamilyissettledcomfortablyinanticipation

ofwhat1iesahead.Eventhedogisamicable.

Canyouguesswhathappensnext?Suddenlythereareechoeddemandsforareststop

andsomethingtoeat.Thereststopideaisgood,butthe“somethingtoeatvshakesyou

alittle一youhavevisionsofhaulingouttheoldbillfoldandplunkingdownfifteen

bucksorsoforsnacksatafastfoodplace.

BUTNOTIFYOUHAVELEKTRONKOOLWITHYOU!

TheLektronKoolisthegreatest1ittleportablefridgeyou'veeverseen.Packit

withsandwiches,drinks,friedchicken,fruit,whatever,andyouTlhaveatyour

fingertipsreallycoldfoodanddrinkdayandnight.

TheLektronKoolisnotanicebox.Itzs