1、生產製造概論 By Ringo D. L. Lin Ford Lio Ho Motor Co., Ltd. .生產製造概論品質系統新車上市控制計畫環境保護Six Sigma物料規劃與運籌福特生產系統/工廠工程 & 維護顧客滿意.品 質 系 統Total Quality Excellence Company Policy Letter No.1. Brief History of FLH Quality ManagementQuality Arrow (Quality is Job#1)QS-9000/ISO 14001 System / Quality Operating SystemTGW

2、Reduction / VRT / SAQTGR / Kano Model (to be covered by Knight in detail).Define, Measure, Analyze, Improve, ControlDesign for 6-SigmaCommon Problem Solving Language & ToolsHigh Quality, High Velocity Improvements in Business Results9 Leadership PrinciplesReward and RecognitionTraining and FeedbackP

3、artnership with Unions, Dealers and SuppliersVehicle Quality(High & Low Time-In-Service)Customer SatisfactionTGWWarrantyResidual ValueSales & Service SatisfactionElimination of Waste Q1QualityIsJob #1QUALITY LEADERSHIP INITIATIVE Engage All Employees6-SIGMAData Driven Decision MakingQUALITY OPERATIN

4、G SYSTEMPerformance to StandardsDrive ProcessDeliver ResultsPlanDoCheckActFord Motor Company QOSProductCreationSales & Service Certification SystemFPDSFutureCustomersCurrentCustomersOrder toDeliverySuppliersLaunchCurrentModelFPS3 Pillars of Ford Quality Is Job#1 Strategy.Ford Lio Ho Quality Resoluti

5、on Flow Diagram.QOS 總表- 1/3.QOS 總表- 2/3.QOS 總表- 3/3.新車上市控制計劃課程內容製造處 “前瞻工程部 新車導入職掌介紹現行車輛生產流程暨製程控制新車上市前生產可行性評估及本錢分析 (feasibility study & cost analysis)新車上市之製造計劃 (Manufacturing Launch Plan)新車試作階段之流程控制.勝利大學EMBA經營管理企業永續經營追求永續利潤由環境保護創造利基壹、公司簡介貳、企業永續發展、經營戰略 參、利潤與生態雙贏戰略肆、企業公民：整合性產品戰略、綠色製造戰略 製造流程及污染防治效果說明績效說

6、明 - 執行理念與戰略 - 工廠環境管理現況(綠色生產力) - 執行情形 - 具體效果(環保績優獎項)五、結語.Quality levelWhat is Six sigma? Why we need Six sigma?Development and Deployment strategyHow Six sigma merges into our daily business? Outline.Sigma Level 與合格率的關係每百萬不良數合格率2308,53769.15%366,80793.32%46,21099.38%523399.98%63.499.99966%SigmaLevel在

7、1.5s 的長期偏移量下.挑戰為什麼大多數的企業在 34 Sigma?3 sigma 4 sigma 5 sigma 6 sigma 大多數的企業才干障礙沉醉過去的成就(不再挑戰)靠檢驗及檢修依賴嘗試錯誤法(經驗)救火式的解決問題(頭痛醫頭)缺乏數據部門間相互的推卸官大學問大.挑戰超越障礙大多數的企業才干3 sigma 4 sigma 5 sigma 6 sigma 那些動力可以躍越障礙?堅信我們還有進步的機會置信方法論接受挑戰現況導入新的技術,工具及手法領導管理階層的態度改變實事求是的行為表現障礙.我們的機會獲利減少哪一種比較有利?行政,製造,或運輸的本錢利潤理論上的本錢利潤*COPQ理論上

8、的本錢COPQ理論上的本錢利潤COPQ*COPQ: Cost Of Poor Quality(劣質本錢)利潤售價降低.目標 Year20012002CurrentObjProjects from S.A.Q12%83%80%Green Belts188530600Green Belt projects opened29151137Green Belt projects closed036120Projects on hands per Black belt1.23.43Black Belt projects opened218163Black Belt Projects closed44388

9、4Each Black Belt Projects closed2.92.24.Ford Production System and Vision,MP&L Mission, Role and Responsibility Model Line-Up ComplexityProduction Schedule and ReleaseMP&L Exterior and Internal LogisticsCommon Material Management SystemIntroduction of FLH MP&L 介紹內容. 福特生產系統內容大綱企業競爭與觀念變革福特生產系統之概念精實製造根本觀念FPS 系統介紹與展開FPS小組活動FPS小組活動推行績效結語.工廠工程 & 維護大綱FTPM定義ECPL動力上鎖簡介FTPM系統介紹TEM (Total Equipment Ma