1、店長崗位工作職責每日日常工作9：0018：00 1、看各店銷售報表了解各店銷售情況，并根據各店在報表上反映的問題進行解決，如當所負責店沒銷售時要打電話了解沒有銷售的原因，是商場人流量不大，還是貨品問題或是活動力度不夠以及商場有沒有做一些活動等問題2、同時還需要了解其它品牌銷售情況及促銷活動的情況，另外和營業員一起共同探討活動方案。3、如果是我們的貨品有問題如縮水褪色等造成顧客沒有買單或顧客買了單又退貨等情況專店都需要將詳細的情況匯報，并尋找解決方案。4、平時電話中還會經常向營業員了解我們的vip的情況以及他們來購物的次數、金額、有沒有帶朋友來等等，并和營業員一起探討如何有效留住這些vip顧客等

2、問題。5、經常提醒店長多去和商場負責人進行溝通，尤其在做活動期間要和商場協商活動細則及推廣方案等。6、除了營業員和商場溝通以外自己也要經常和商場負責人溝通聯絡感情，以及在一些大型活動期間和對方協商活動的細節及推廣方案。7、督促店長定期進行市調，并將調查的情況以書面的形式傳真到公司。8、平時通過各種激勵措施激發大家的工作積極性，并鼓勵大家多提出好的意見或促銷方案，并和大家一起探討如何有效提升銷售。9、讓店長將店面存在的問題、營業員工作情況及思想動態等情況定期以書面的形式匯總交上來。10、如各店反映店面設施有問題時需要和商場負責人或公司的裝修負責人聯系解決問題。11、節假日或所負責店銷售不好時要策

3、劃促銷活動方案。12、平時會制作一些表格，并根據情況進行登記；另外還會不定期給各店發放一些通知等文件，如下：表格：各店出勤表、各店銷售累計表、各店鋪物資申請及領用登記表、各店貨品調撥表、各類文件發放情況登記表、各店鋪維護情況登記表、各店鋪返修產品登記表、各店返修貨品流程、各店出勤表、各店鋪貨品丟失情況登記表等。通知：各店文具領用制度、貨品質檢制度、負責的郴州店及常德店每月的銷售任務、激勵制度、問題貨品處理通知、vip維護通知、顧客投訴處理意見等。13、制定商場往來函件。14、平時經常會在網上搜索一些銷售技巧及服裝方面的專業知識，并整理好寄往各店，如：最牛的導購、男裝銷售之六脈神劍、男裝陳列技巧

4、、衣服去污指南、銷售中經典問答等，以上資料都很實用，對營業員來說確實有很大的幫助。臨時性、突發性工作：1、新店開業或要做特賣活動期間需要去倉庫協助配貨。2、長沙三店調貨。3、特賣貨品退回公司需點數并核對數量。4、各部門需發貨時聯系貨運公司。5、復印資料。6、顧客投訴處理。7、去倉庫配衣架、紙袋等。8、定期出差常德及郴州店，主要工作內容：1）發現店面存在的問題；2）檢查營業員工作情況；3）了解每個人的想法，進行思想引導工作；4）指導商品陳列，檢查店鋪衛生、商品的庫存情況；5）和商場負責人進行溝通協商提升銷售的方法；6）對競爭對手進行調查，收集各類市場信息；7）嘗試各種方法拓展銷售渠道；8） 跟蹤

5、促銷活動的執行情況，包括促銷商品的貨源、商品陳列、促銷海報、人員現場指導、設備準備等。每月定期需完成的工作：1、每月26日開始匯總各店文具數量，并協助倉庫一起配貨。2、定期去各店盤點（此項工作目前只完成了常德店的）。3、每月常德及郴州店鋪費用報銷審核。4、每月底督促常德及郴州店的各類報表及時寄回公司。5、每月底和郴州及常德店所在商場催促對帳單、6、每周一次公司例會。7、每周六完成工作總結及大掃除。tgshls50clmtwn60eo8wgqv7xav2ohum32wgeauwydiawgmer4i30ka1dkaghn3xtkknbycudxqa7fhyi2chhi92tgkqcwa3ptgz

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