bec初級考試試題及答案

一、單項選擇題（每題2分，共10題）1.Whichofthefollowingisawaytostartabusinessmeeting?A.Sayinggoodbyeimmediately.B.Jokingaboutthecompetitors.C.Introducingtheparticipants.D.Ignoringtheagenda.答案：C2.InbusinessEnglish,“ASAP”standsfor?A.AsSlowAsPossibleB.AsSoonAsPossibleC.AlwaysStayAwayD.AtSomeAngle.答案：B3.Whatdoes“inquire”mean?A.Toignore.B.Toask.C.Toreply.D.Toorder.答案：B4.Whichisanappropriatewaytoendabusinesscall?A.Hangingupwithoutsayinganything.B.Saying“Goodbye”andwaitingfortheothertohangup.C.Shoutingattheotherperson.D.Startinganewtopicattheend.答案：B5.A“client”inbusinessis?A.Apersonwhoworksforacompany.B.Apersonwhobuysproductsorservicesfromacompany.C.Apersonwhocompeteswithacompany.D.Apersonwhostealsfromacompany.答案：B6.Whenwritingabusinessemail,thesubjectlineshouldbe?A.Verylonganddetailed.B.Empty.C.Shortanddescriptive.D.Writteninallcapitalletters.答案：C7.“Profit”inbusinessmeans?A.Loss.B.Moneyearnedafterallcostsarepaid.C.Moneyborrowed.D.Moneygiventocharity.答案：B8.Whichofthefollowingisnotaformofbusinesscommunication?A.Face-to-facemeeting.B.Email.C.Sendingsmokesignals.D.Telephonecall.答案：C9.Ifaproductis“outofstock”,itmeans?A.Therearetoomanyoftheproduct.B.Theproductisverycheap.C.Therearenomoreoftheproductavailable.D.Theproductisonsale.答案：C10.“Marketshare”refersto?A.Theshareofacompany'sproductsinaparticularmarket.B.Apieceofcake.C.Theshareofamarketownedbythegovernment.D.Theshareofamarketgiventocharity.答案：A二、多項選擇題（每題2分，共10題）1.Whichofthefollowingareimportantelementsinabusinesspresentation?A.Clearstructure.B.Loudvoice.C.Relevantcontent.D.Goodvisualaids.答案：ACD2.Inbusiness,whatcanhelptoimprovecustomersatisfaction?A.High-qualityproducts.B.Poorafter-salesservice.C.Fastdelivery.D.Ignoringcustomercomplaints.答案：AC3.Whichofthefollowingarecommonbusinessfunctions?A.Marketing.B.Sleeping.C.Finance.D.Production.答案：ACD4.Whennegotiatinginbusiness,whichofthefollowingareuseful?A.Understandingtheotherparty'sneeds.B.Beingaggressiveallthetime.C.Offeringcompromises.D.Keepingsilentallthetime.答案：AC5.Whatarethefeaturesofeffectivebusinesswriting?A.Clarity.B.Ambiguity.C.Conciseness.D.Wordiness.答案：AC6.Whichofthefollowingaretypesofbusinessmeetings?A.Boardmeetings.B.Coffeebreakmeetings.C.Staffmeetings.D.Partymeetings.答案：AC7.Whatfactorscanaffectacompany'sbrandimage?A.Productquality.B.Advertising.C.Employeebehavior.D.Randomnumbers.答案：ABC8.Whichofthefollowingcanbeusedtopromoteabusiness?A.Socialmedia.B.Word-of-mouth.C.Televisioncommercials.D.Throwingstones.答案：ABC9.Inbusiness,whatarethebenefitsofteamwork?A.Increasedproductivity.B.Moreconflicts.C.Sharedknowledge.D.Slowerdecision-making.答案：AC10.Whichofthefollowingareimportantforbusinesstravel?A.Validpassport.B.Forgetfulmind.C.Businessitinerary.D.Sleepingpills.答案：AC三、判斷題（每題2分，共10題）1.Abusinessplanisonlyneededforlargecompanies.(False)2.Goodcustomerserviceisnotimportantforabusiness.(False)3.Allemployeesinacompanyshouldhavethesamesalary.(False)4.Acompanyshouldneverchangeitsmarketingstrategy.(False)5.Socialmediacanbeausefultoolforbusinessmarketing.(True)6.Inbusiness,itisalwaysbettertobelateformeetings.(False)7.Acompany'slogohasnoimpactonitsbrand.(False)8.Businessnegotiationsshouldalwaysendwithonesidegettingeverythingtheywant.(False)9.Acompanyshouldnotworryaboutenvironmentalissues.(False)10.Themostexpensiveproductisalwaysthebest-selling.(False)四、簡答題（每題5分，共4題）1.Brieflyexplainwhatisabusinessproposal.答案：Abusinessproposalisawrittendocumentthatoutlinesabusinessideaorsolution.Ittypicallyincludesdetailsabouttheproductorservice,marketanalysis,financialprojections,andhowitwillbenefittheclientorthecompanyitself.2.Whatarethemainfunctionsofasalesdepartmentinacompany?答案：Themainfunctionsofasalesdepartmentincludepromotingproductsorservices,findingandapproachingpotentialcustomers,closingdeals,andmaintainingrelationshipswithexistingcustomers.3.Howcanacompanyimproveitsproductivity?答案：Acompanycanimproveproductivitybyprovidingpropertrainingtoemployees,usingefficienttechnology,optimizingworkprocesses,andsettingcleargoalsandincentives.4.Whatshouldbeincludedinabusinessresume?答案：Abusinessresumeshouldincludepersonalinformation,workexperience,educationalbackground,skillsrelevanttothebusiness,achievements,andreferencesifavailable.五、討論題（每題5分，共4題）1.Discusstheimportanceofbusinessethics.答案：Businessethicsareimportantastheybuildtrustwithcustomers,employeesandpartners.Ethicalbehaviorhelpsacompanymaintainagoodreputation,avoidlegalissues,andcontributetolong-termsuccess.2.Howcanasmallbusinesscompetewithlargecompanies?答案：Asmallbusinesscancompetebyfocusingonnichemarkets,providingpersonalizedcustomerservice,beingmoreflexibleinoperations,andusingcost-effectivemarketingstrategies.3.Whataretheadvantagesanddisadvantagesofoutsourcinginbusiness?答案：Advantagesincludecostsavings,accesstospecializedskills.Disadvantagesarepotentialqualitycontrolissues,communica