1、Carrefour China Risk 實用文件 - 11執緊急情況處PracticalFile11EXECUTIVECOMMITTEE定義 如事故情形特別嚴重，操控部門有必要動員公司執制定這無法預計到所有可能出的即時動員，而不是確立一些具體的事故情形，因SomeCarrefour China Risk 實用文件 - 11執緊急情況處PracticalFile11EXECUTIVECOMMITTEE定義 如事故情形特別嚴重，操控部門有必要動員公司執制定這無法預計到所有可能出的即時動員，而不是確立一些具體的事故情形，因Some crisis of exceptional seriousness

2、 makes it sary for the permanence to mobilize the Executive committee stand-by. Instead of establishing an exhaustive listing of cases, which could not foresee all the sible crisis situations, we have identified a certain number of criteria whi ust justify animmediate mobilization of the Executive （

3、傷殘事故持續時間較長，情況不?；驅е潞罄m問題（例如：環境問題，如二氧化物（例如 2003 年夏天發生的熱）People have died as a result of the incident or suffer from irreversible damages A greatnumberof peoplearehe The incidents The incidents remain are widespread and affect several fields eographical The incident is a long-lasting, evolving, or can g

4、enerate aftershocks (ex. Environmental problem, such as dioxin or mercury leaks).The problems met by the Group as a result of this incident are new (cf. heat crisis in Europe, summer 原因 事故發生原因的不確定性（法國 2001 年發生的AZF）There is a strong y regarding the causes of the incident (cf. catastrophe in France, T

5、he incident may be the result of a mistake of the The incident occurs in a context where the firm is weakened (image unsatisfactory l PUBLIC 事故情形嚴重 (例如: 門店因山崩而被摧毀) 或涉及公司主要裝備, 產品或公司活(例catastrophe in France, The incident may be the result of a mistake of the The incident occurs in a context where the

6、firm is weakened (image unsatisfactory l PUBLIC 事故情形嚴重 (例如: 門店因山崩而被摧毀) 或涉及公司主要裝備, 產品或公司活(例如一項新布局, 一品牌事故情況已或,事故牽涉特殊人群: 孩子, 孕婦, 傷由于技術方面原因或與公眾信仰而很難解釋公司采取的立場 (例如: 1987 年礦泉水事件, 對部分苯, 而礦泉水在重新沖入碳酸氣之前去碳酸這一事實, 公司很難解The incident is spectacular (ex. A store is destroyed following a landslide) or imp key-instal

7、lations, products or activities of the Group (ex. a new format, a The press is imp d: the information has been relayed by the media, or they have contacted the firm regarding the incident.The incident involves sensitive categories: children, pregnant women, s, seniors (ex. sex erms of wages or caree

8、r The Group has remained silent on the incident so The arguments to use are hard to explain, because of their technical nature because they contradict popular be fs he Perrier case in 1989, it was hard the brand to hat only a minimum amount of benzene can be carcinogenic t the water was de-carbonate

9、d before being re-情況 事故涉及消(例如: 核問題氧化物期 (夏季, 圣誕節期間.) 。事故的發生AZF就在十天后發生) 處理涉及大量其他方會.) 。(如消費者，供應者, 健康部, 雇員, 工事故的發生與公司過去相(如: 事故和最近的一活動), 或者之前有過警告,但公司并未加以考慮而導致事故的發生The context or the place where the incident occurred are considered The incident can only be described using terms bearing a negative connoion

10、(ex. nuclear, dioxin).At the moment, journalists do Christmas ve much events to report The s been marked by several tragic incidents (cf. the AZF 10days after the 9/11Agreat number of stakeholders are imp anaging the incidentAgreat number of stakeholders are imp anaging the incident (ex. providers, uthorities, employees, trade The Group has no previous anaging this type of The incid