1、酒店賓館常用英語口語900句目錄酒店賓館常用英語口語900句-1-問候客人（一）-1-問候英語（二）-2-問候客人（三）-3-換房續住（四）-7-問詢服務（五）-9-行李服務（六）-12-電話總機服務（七）-15-結賬與兌換服務（八）-18-訂票服務（九）-23-餐飲服務（十）-24-餐廳服務（十一）-26-點菜服務（十二）-28-餐廳值臺服務（十三）-31-結賬服務（十四）-32-酒吧服務（十五）-35-清掃客房（十六）-41-客房送餐服務（十七）-42-賠償與更換服務（十八）-44-事物招領服務（十九）-46-客房維修（二十）-47-洗衣服務（二H一）-49-在飯店醫務室（二十二）-54-

2、在飯店購物中心（二十三）-55-問候客人I.Goodmorning,sir.早上好，先生。2 .Goodafternoon,madam.中午好，太太。3 .Goodevening,sir.晚上好，先生。4 .Goodnight,madam.晚安，夫人。Howareyou?你好嗎？Fine,thankyou,andyou?很好，謝謝，您呢?Fine,thanks.很好，謝謝。5 .Howdoyoudo?您好？Howdoyoudo!您好！6 .Welcometoourhotel.歡迎光臨我們飯店。7 .Mayyouenjoyyourstayinourhotel.祝您住店期間愉快。8 .Hopeyo

3、uhadagoodtrip.希望您旅途愉快。9 .Hopeyouhaveagoodjourney.祝您旅途愉快。1.1 It'snicetomeetyou,sir.見到您很高興，先生。11 .Pleasanttomeetyou,sir.Mynameis見到您很高興，先生。我叫xxx12 .Welcomeyouback,sir.歡迎您回來，先生。13 .Nicetoseeyouagain,madam.很高興又見到您，夫人。14 .Goodbye,thankyouforcoming.Pleasecomeagain.再見，感謝您光臨,希望您再次光臨。15 .Haveaniceday.祝您今天

4、愉快。16 .Haveagoodevening.祝您度過一個愉快的夜晚。17 .Haveagoodweekend.祝您周末愉快。18 .Goodnightandhaveagoodrest.晚安，祝您休息好。19 .Goodnightandpleasantdreams.晚安，祝您做個好夢。20 .Goodnightandrestwell.Hopeyouwillcomebacktomorrow.晚安，祝您休息好，明天再來。問候英語（二）21 .Hopeyouapleasantjourneyhome.祝您回程愉快。22 .Happylanding.一路順風。23 .WhatcanIdoforyou,

5、sir?先生，請問我可以幫您嗎？24 .MayIhelpyou?我可以幫您忙嗎？25 .MayIbeofanyassistance?我可以為您做些什么？26 .IsthereanythingIcandoforyou?我能為您做點什么？27 .Hereyouare,sir.先生，給您。28 .Sorrytohavekeptyouwaitingsolong,sir.對不起，先生，讓您久等了。29 .Thankyouforwaiting,sir.謝謝您的等候，先生。30 .Thankyou.謝謝。It'smypleasure.不用謝，很樂意為您效勞。1.1 It'smyduty.這是

6、我應該做的。32 .That'sallright.不用謝。33 .Notatall.不用謝。34 .Don'tmentionit.不必介意。35.I'mafraidnot.恐怕不行。36.It'snotpossible.這不可能。37.I'mreallysorry,butyouseemydifficulties.真對不起，但希望您能體諒我的難處。38.I'mreallysorrytohearthat.真抱歉聽您這樣說。39.Ibegyourpardon.對不起，請您再說一遍好嗎？40.Pardonme,sir?先生，對不起，請您重復一遍，好嗎？問

7、候客人（三）1.1 I'11100kintoit.我將會調查此事。42 .Howareyou?I'mgladtomeetyouhere.您好！在這里見到您真高興。43 .Wehaven'tseenyouforalongtime.Howareyougettingalong?我們好久沒見面了，您好嗎？44 .Wishyouasuccessfulvisit.祝您訪問成功。45 .MerryChristmas!圣誕快樂！46 .Happynewyear!新年快樂！47 .Wishyougoodluck!祝您好運！48 .Wishyouahappyfestival!祝您節日愉快！

8、49 .Afteryou,please,sir.先生，您先請。50 .Thankyouforyourcompliment.謝謝您的贊揚。51 .Thankyouforyourkindunderstanding.謝謝您的諒解。52 .What'sthematter?MayIhelpyou?怎么了？我可以幫你嗎？53 .Ihavecometosaygoodbye.我是來告另用勺。54 .I'dliketosaygoodbyetoyouall.我要向你們大家告別了。55 .Goodbyethen,anddon'tforgettokeepintouch.那么再見，別忘記了保持聯

9、系。56 .Goodbyethen,andremembermetoyourparents.那么再見，代我向您父母問好。57 .Howlongwillyoustayhere?您在這里住多久？58 .MayIshowyoutoyourroom,sir?Hopeyou'llenjoyyourstayinourhotel.先生，我帶您到房間去，好嗎？祝您在我們飯店居住愉快。59 .Wendy,I'dlikeyoutomeetmyfriend,Sam.溫迪，我給你介紹一下我的朋友，山姆。60 .HowdoyoulikeBeijing?您覺得北京怎么樣？61 .What'syour

10、firstimpressionofChina?您對中國的初步印象如何？62 .Howdoyoulikeourhotel?您覺得我們飯店怎么樣？63 .Helpyourselftodinner,please.請用餐。64 .Wehopeyouwillcomeandstaywithusagain.希望您再次光臨我們飯店。65 .Wehopeyouhadanenjoyablestay,sir.先生，希望您在這里住的愉快。66 .Haveapleasantjourneyhome.祝您旅途愉快。67 .Thankyouforchoosingourhotel,Ihopeyouenjoyyourstay.謝

11、謝您光臨我們飯店，希望您在這里住的愉快。68 .Thankyouverymuch,sir.Goodbye,hopeyouhaveagoodflight.先生，非常感謝您。再見，希望您航程愉快。69 .Weareveryhappytohaveyouhere.Mr.brown.Idohopeyouareenjoyingyourstaywithus.布朗先生，我們非常高興您住在我們飯店，我真心希望您在這里住的愉快。70 .Seeyoutomorrow,sir.先生，明天見。71 .Pleasantjourneyhome.祝您歸途愉快。72 .IsthereanythingelsethatIcando

12、foryou?您還有別的事情要我幫忙嗎？73 .W川ittroubleyou?這會打擾您嗎？74 .WouldyoumindifI?如果您不介意，我可以嗎？75.Ifwehaveanyshortcoming,pleasepointitout.照顧不周，請多指正。76.I'msorrytodisturbyou.對不起，打擾了。1.1 I'msorry,It'sourfault.對不起，這是我們的錯。78 .Thanksforyourreminding.謝謝您的提醒。79 .We'lltryourbesttotakesomemeasuressothatyoucanb

13、esatisfied.我們將立即采取措施，使您滿意。80 .Goodmorning,RoomReservation,mayIhelpyou?早上好，客房預訂處，請問我可以幫助您嗎？138 .Wouldyoupleasecompletethisregistrationform?請您填寫一下這張登記表，好嗎？139 .Couldyoupleaseputyournationalitythere,sir?先生，請將您的國籍寫在這。140 .MayIaskyoutoputyournameinblockcapitals?請用大寫字母寫您的名字好嗎？141 .What'syouroccupation

14、,please?請問您的職業？142 .What'syouraddressinyournativecountry,please?請問您在本國的地址？143 .Couldyousignyourname,please?請您簽一下名，好嗎？1.1 .I'llneedyoursignature.我需要您的簽名。1.51 Signhere,please.請在這簽。146 .Wouldyouputyoursignaturehere,please?請您在這簽一下名，好嗎？147 .MayIseeyourpassport,please?我可以看看您的護照嗎？148 .Haveyougotany

15、identification?您有什么可以證明您身份的嗎？149 .Hereisyourkey,hopeyouenjoyyourstayinourhotel.這是您的鑰匙，祝您住店愉快。150 .CouldyoupleaseputyourkeyontheReceptionCounterwhenyouareoutforthesakeofsafety?為安全期間，請您在外出時把房間鑰匙放到接待臺來好嗎？151 .Couldyoukeepyourroomkeyuntilyoucheckout?請您在住點期間自己保管鑰匙，直到離店。152 .Theporterwillshowyoutoyourroom

16、.行李員會領您去您的房間的。153 .Yourroomnumberis502.onthefifthfloor.您的房號是502房，在5樓。154 .Theporterwilltakeyourluggageandshowyoutheway.行李員會為您提行李，并為您領路。155.I'mafraidyourroomisnotreadyyet.Wouldyoumindwaiting,please?Weareverysorryfortheinconvenience.恐怕您的房間還沒有整理好，希望您不會介意在這里等一下，給您帶來的不便真對不起。156.Ourcheckintimeis12noon

17、,I'mafraidwehavenovacantroomsnow.wouldyoumindwaitinguntilthen?我們登記入住的時間是中午12點，恐怕現在沒有空房，煩請您等到那是好嗎?157 .Unfortunately,wearefullybookedfortonight,wouldyoulikemetogetyouaroominanotherhotel?很抱歉，我們今晚的房間已全部訂滿，我幫您聯系另外一家酒店，好嗎？158 .Pleasewaitamoment,Ihavetocheckifthereisaroomavailable.請稍等，我要查一下看是否有空房間可以出租

18、。159 .Asahotelpolicy,werequireoneday'sroomchargeasadepositforguestswithoutreservation.飯店規定沒有預訂的客人入住需交一天的房費押金。160 .Theroomrateis135perdayincluding10%servicecharge.房費是每天135美元，包括10%的服務費。161 .Room-to-roomcallscanbemadefromyourroom,pleasedialroomnumberdirectly.在房間內可撥打房間與房間的電話，請直接撥號。162 .Half-dayroomr

19、atewillbechargedifyoucheckoutafter12:00noon.如果您在中午12:00點以后退房將加收半天房費。163 .Full-dayroomratewillbeaddedifyoucheckoutafter6:00pm.如您在下午6點以后退房將收全天房費。164 .Noadditionalchargeisrequiredforchildrenunder12sharingparent'sroomwithoutextrabed.12歲以下兒童與父母同床不收加床費。165 .Allreservationarehelduntil6:00pmunlessguaran

20、teedorinformedearlier,asahotelpolicy.飯店規定，除保證類預訂或提前預訂外，其他預訂均保留房間至預訂日當天下午6點。166 .Ratesaresubjecttochangebythehotelmanagementwithoutapriornotice.飯店房價若有變更，恕不另行通知。167 .Wehavespecialcorporateratesforcertaincommercialaccounts.我們對某些商業團體實行特別價格。168 .Pleaseshowmeyourpassportorsomeotheridentification.請讓我看一下您的護

21、照或其他能證明您身份的證件。169.I'mduetocheckouttomorrow,butI'dliketoextendmystaybytwoorthreedays.我應該明天離店，但我想延長兩至三天離店。換房續住（四）170 .MayIhaveyournameandroomandroomnumber,please?請問您的姓名和房號。171 .Justamoment,please.I'llcheckourroomavailableforthenextthreedays.請稍等，我查一下后三天的各房可出租情況.172 .Thankyouforwaiting,sir.I

22、'mafraidourhotelisfullybookedforthenextweek.讓您久等了，先生，謝謝。恐怕下周我們飯店的客房都訂滿了。173 .Butwemayhavecancellations,couldyoucheckwithusat8:00pmthisevening.但我們可能取消預訂的客房，您今晚8點再與我們核對一下好嗎？174 .I'msorry,butweareexpectingseveraltourgroupstoarrivetoday,wearebookedsolid.對不起，今天我們將有幾個旅行團隊到達，我們的房間已全部訂滿。175 .ShallIc

23、ontactanotherhotelforyou?讓我幫您聯系另一家飯店，好嗎？176.CouldIkeeptheroomthisafternoon?Myfightdoesn'tleaveuntil6:15pm,andIdon'twanttowaitaroundattheairportallday.我能把房間保留到今天下午嗎？我的航班要到下午6:15分才起飛，我不想整天呆在機場。177.Ifweweren'tsoheavilybooked,wecouldletyoustayintheroomfreeofcharge.假如我們的客房沒有訂滿的話，我們可以讓您免費住半天。1

24、78.Ifyoureallywanttokeepyourroomthisafternoon,wellhavetochargeyou50%oftheprice.如果您真想保留房間到今天下午，我們得加收您半天房費。179.Nevermind,then.YoucankeepyourluggageattheBellServiceuntil5:00pmfreeofcharge.不要緊，您可以免費將您的行李寄存在行禮部到下午5點。180.I'mafraidthatairconditionerinyourroomneedsrepairing.Wewouldliketorequestyoutochan

25、geyourroom.恐怕您房間的空調需要維修，我們想請您換一下房間。181 .Whattimeisthemostconvenientforyoutochangeyourroom,sir?sorryfortheinconvenience.對您來說什么換房最方便，先生？給您帶來不便真抱歉。182 .Wecouldmoveyourluggagetothenewroomwhileyouareout,butcouldyoutakeanyvaluableswithyou?在您外出期間，我們可以幫您把行李搬至新房間內，不過您要事先把貴重物品帶走。183 .Youmaypickupyournewroomke

26、y502#fromtheReceptionCounterwhenyoureturn.您回來時可以在接待臺領您新房間502號的鑰匙。184 .CouldyouleaveyourformerroomkeyattheFrontDeskwhenyougoout,please?您外出時請把您原房間鑰匙放在總臺好嗎？185.Thank you very much indeed , sir.inconvenience. Hope you have a nice day.來不便真抱歉，希望您愉快。186 .We ll extend the reservation for you.187 .We ll make

27、 the room change for you.188 .You may keep the room till 3:00pm 房間保留到下午3: 00。189 .How many nights do you wish to extend190 .How much longer would you like to stayWe are very sorry for the真的非常謝謝您，先生。給您帶我們可以為您延長預訂。我們可以給您換個房間。,if you wish.如果您愿意，可以將?你希望延長住店幾個晚上？?您想再住多久？191.Thehotelisfullandtherewillbeso

28、meonetakingyourroom.Wellkeepyourluggageifyoulike.我們飯店現已住滿，您的房間已預訂給別人，如果您愿意，我們可以為您保管行李。（適用于客人想中午結帳后保留房間至下午的情況）192.I'mafraidyou'llhavetovacateyourroomby11amImustapologizefortheinconvenience.非常抱歉，恐怕要請您在商務11點前搬出房間了。給您帶來不便，我表示歉意。193 .Yourroomhasbeenbookedfortomorrow.Wouldyoumindchangingaroom?您的房間

29、明晚已預訂給別人了。請您換一個房間，好嗎？194 .A：Excuseme,wherecanIsendacable?對不起，請問在哪可以發電報。B:Walkstraightahead,thereisapostofficeontheright.直走，在您右手邊有一個郵局。問詢服務（五）195 .A:Iwanttochangesomemoney,whereisthebank?我想兌換一些錢，請問銀行在哪？B:Goupstairsfromhereandthenturnleft.It'snexttothepostoffice.請從這里上樓然后左拐，就在郵局旁。196 .Youcangetyour

30、moneychangedatthecashier'soffice.您可以在收銀處兌換外幣。197 .Thereisashoponthegroundfloor.ItsellsbothChineseandforeigncigarettes.商店在一樓，有中、外香煙出售。198 .Thereisacoffeeshoponthesecondfloorandsnacksareservedthereallday.咖啡廳在二樓，全天供應快餐。199 .WehaveaChineserestaurantandawestern-stylerestaurant.Whichonedoyouprefer?我們有

31、中餐廳和西餐廳，您更喜歡哪一種？200 .Thereisarecreationcentreonthegroundfloor.Youcanplaybilliards、tabletennis、bridgeandgobowling.一樓有康樂中心，在那里可以打臺球、乒乓球、橋牌和保齡球。201 .Breakfastisservedinyourroomfrom7amtill10am.Ifyouwishtohavebreakfastinyourroom,askforRoomServiceonthephone.早餐送餐服務是從早上7點至上午10點。如果您想在房間用早餐，請打電話要送餐服務。202 .For

32、allenquiriesjustliftyourtelephonereceiverandaskforReception.您如果需要問詢什么事，可以打電話給前廳接待。203 .Apartfromtherecreationcentre,wealsohaveahealthclubonthesecondfloor.除了娛樂中心以外，我們在二樓還有一個健身俱樂部。204 .Youcanbuysomestampsandpostcardsinthepostoffice.您可以在郵局買郵票和明信片。205ACouldyoudirectustotherestaurant?請問去餐廳怎么走？B：Yes,I'

33、;llshowyouthewaymyself.我親自領你們去。206Awhere'sthecoffeeshop,please?請問咖啡廳在哪？B:Gostraightthroughthecafeteriaandrestaurantandyou'llfinditjustinfrontofyou.徑直走，穿過自助餐廳和餐館您會看到它正在您面前。207 .A:Iwonderifyoucouldtellmewherethehealthclubis?您是否能告訴我健身房在哪？B:It'sroundheretotheleft.Followthesignmarkedsaunaandi

34、t'sjustnextdoortothat.從這向左拐。順著蒸汽浴的標志走，健身房就在蒸汽浴旁邊。208 .A:Whereisthephonebooth,please?請問電話亭在哪？B:Alongtheretoyourleft,madam.It'sjustpasttheBusinessCentreoppositetheelevator.向左走，走過商務中心，就在電梯對面。210 .A:Isthistherightwayforthesouvenirshop?到禮品商店，從這走，對嗎？B:Yes,itis.Alongthecorridor,pastthenewsstandandt

35、helibrary.使得，順著樓梯走下去，走過報刊亭和圖書館就是商店。211 .A:Isthelobbybarsomewherehereabouts?大堂吧就在附近嗎？B:It'srightbehindyou,sir.ButI'mafraidthey'renotopentill11:00o'clock.酒吧就在您身后，先生。但是恐怕11點以后才開始營業。212 .A:AmIgoingtherightwayforthetenniscourts?去網球場是這條路嗎？B:Alongthecorridortoyourright,turnleft,godownthesta

36、irs,alongabitfurtherandoutintotheyard.順著您右手那個樓梯走，然后左拐，下樓再往前走一點，出門進了院子就是網球場。213 .A:I'mlookingfortheconferenceroomNo4.我要找4號會議室。B:Theyareallfacingtheopenlounge.Alongtoyourright,pasttheelevatorsandupthestairs.會議室都在休息廳對面，順著右邊走，走過電梯，上樓就是。214 .A:CanIgetacopyoftheNewYorkTimeshere?我能在這買到紐約時報嗎？B:Thenewsst

37、andhasawideselectionofforeignnewspapersandmagazines.我們報刊亭有各種外國報紙和雜志供您選擇。215.A:Whatisthebasicratefortaxishere?這里出租車的基價是多少？B:It'sabout¥1.2eachkilometer,buttheratedoublewhenexceeding10kilometers,andthereisnightrateforafter10o'clockatnight.大約1公里1.2元，但是超過10公里以后加倍收費，并且晚上10點以后實行夜間收費價格。216 .A:C

38、anIgetsomethinghotatthishourofnight.在晚上這個時間，我是否還能吃上點熱的東西？B:Yes,overthereinthecoffeeshop,it'sclosesmidnight.可以，刃B邊的咖啡廳半夜才關門。217 .A:I'dliketobooktwoflightticketsforShanghaiforthe11th.我要訂兩張11日去上海的機票。B:Thetravelagencyinthehoteltakesallkindsofbooking.飯店旅行社代辦各種預定票。218.A:Whendotheshopsclosearoundhe

39、re?這附近的商店一般幾點鐘關門？B:Around8o'clockintheevening.晚上8點左右。219.Thereisafreesupplyofsoftdrinksinthecoffeeshopatthishour.咖啡廳現在免費供飲軟飲料。220.Youcanusethesportsequipmentfreeofchargeinthehealthclub.您可以免費使用健身房的運動器械。221.Sportsequipmentisavailableatasmallchargeof2Yuanperhour.使用運動器械每小時收費2元。222.Sportsequipmentisa

40、vailablefreeofcharge.運動器械是免費提供的。223.Wedonotchargeforadmissiontothehealthclub.進健身房不收費。224.Ourchargeforsportsequipmentisfourdollarsperhour.我們運動器械以一小時4美元的標準收費。225 .CanyousuggestsomeplacewhereIcanhavefun?你能告訴我哪里可以娛樂嗎？226 .Thereisabilliardroomonthefirstfloor.一樓有一個臺球室。227 .Sometimesperformancesaregivenint

41、hehotel.飯店里有時有文藝演出。228 .Doyouhaveaswimmingpoolhere?這里有游泳池嗎？229 .Isthereadancehallhere?這里有舞廳嗎？230.Whatkindofperformancesarethere?都有些什么文藝演出？231.Oh,thereareacrobaticsorperformancesgivenbysonganddanceensembles.有時有雜技、音樂會、歌舞等。232 .Couldyouhelpmegetataxi?您替我要輛出租車好嗎？233 .Wheredoyouwanttogo?您想去哪里？234 .Doyouw

42、anttomakeasingletriporaroundtrip?您是要單程，還是要往返？行李服務（六）235 .Goodafternoon,sir.WelcometotheInternationalHotel.下午好，先生，歡迎光臨國際大酒店。236 .Howmanypiecesofluggagedoyouhave?請問您一共有幾件行李？237.I'llshowyoutotheReceptionDesk.Thisway,please.我帶您到接待臺，這邊請。我把您的行李放在238.Illputyoursuitcasesbythepostoverthere.那邊的柱子那里。239 .A

43、bellmanwillshowyoutoyourroomwhenyouhavefinishedcheckingin.您辦理完住點手續后，行李員將帶您到您的房間。240 .Goodevening,sir.I'llshowyoutoyourroom.Youhavetwosuitcasesandonebriefcase.Isthiscorrect?晚上好，先生。我將帶您到您的房間去。您有兩只箱子和一只手提箱，對嗎？241 .Isthereanythingbreakableinyourbriefcase?您的手提箱里有易碎的東西嗎？242 .Pleasefollowme,sir.Yourele

44、vatoristhisway.請跟我來，您的電梯在這邊。243 .Watchyourstep,sir.Andcomethisway,please.您走好，先生，請這邊走。244 .Thisisyourroom,sir,afteryou,sir.MayIputyoursuitcaseshere?這是您的房間，先生。您請進，我可以把您的箱子放在這嗎？245 .Hereisyourroomkey,sir.Isthisthecorrectnumberofbags?先生，這是您的房間鑰匙，您的行李件數對嗎？246 .Overhereistheswitchforthebedsidelamp,andthis

45、isthevolumecontrolfortheTVandthisisthechannelselector.這是床頭燈開關，這是電視音量開關，這是電視頻道開關。247 .Ifyourequireanything,youcancalltheAssistantManager.如果您有事要詢問，您可以打電話給大堂副理。248 .Howmanybagsdoyouhaveall?您一共有幾個包？249 .Isthisallyourluggage?這是您全部的行李嗎？250 .MayIhelpyouwithyoubags,sir?先生讓我幫您拿行李，好嗎？251 .Justamoment,I'll

46、bringaluggagecart.請稍等一下，我去推輛行李車來。252 .Wouldyoumindtakingthesebottleswithyou?您是不是能提著這幾個瓶子？253.Could you take this camera with you相機帶在身上？,sir ?先生，您是不是能吧這個照254 .Justamoment,please.Theelevatorwillbeheresoon.請稍等一會，電梯一會就下來。255 .Thiselevatordoesn'tgouptotheguestrooms.這個電梯不通客房。256 .Pleasetakethiselevato

47、rfortherestaurant.請乘這個電梯去餐廳。257 .Thisisanexpresselevatorfortherestaurant.這是去餐廳的特快電梯嗎？1.1 .Ifyouwouldliketogototherestaurantonthetopfloor,pleasechangeelevatorsatthe15thfloor.如果您想去頂層餐廳，請在15層換梯。259 .Hereisabrochureexplaininghotelservice.這里有本小冊子介紹飯店各項服務。260 .YourbagswillbekeptattheBellCaptain'sDesk.

48、您的包將存放在行李部。261 .YoumaypickupyourbagsfromtheBellCaptain'sDesk.您可以到行李部取您的包。262 .CouldyoucomedowntotheBellCaptain'sDeskwithyourclaimtagtopickupyourbags,sir?先生，請您拿著行李牌到行李部來取您的包。263 .Thisisyourclaimtag,sir.We'llkeepyourluggageattheBellCaptain'sDesk.Couldyoupickitupthere,please?這是您的行李寄存卡，先

49、生。我們將把您的行李寄存在行李部，請您到那里取行李，好嗎？264 .A:I'mgoingtocheck-outsoon.Couldyoupickupmyluggage,please?我馬上就要離店了，你可以上來幫我拿行李嗎？B:Certainly,sir.Wellsendabellmanimmediately.MayIhaveyourroomnumber,please?沒問題，先生。我們馬上派一名行李員上來，請問您的房號是多少？265 .HowmuchisthepostageontheseletterstoThailand,please?這些信寄到泰國郵資是多少？266 .Doyouh

50、aveEMSinthehotel?飯店里有特快專遞服務嗎？267 .CouldyoutellmehowmuchthisparcelistoFrance?請問這包裹寄到法國要多少錢？268 .What'sthesurchargeonthisexpressletter,please?這封快信的附加費是多少？269 .CouldyoutellmemuchitcoststosendaletterairmailfromheretoBeijing?你能否告訴寄封航空信到北京要多少費用？270 .I'llhavetoweighitfirst,it'salittleoverweight

51、.You'llhavetopayextra.我要先稱一下，這封信有些超重，您必須付些額外費用。271 .What'sthepostageforthisparceltoXian,please?請問這只包裹寄到西安要多少錢？272 .Letmeweightitfirst,10Yuan,please.讓我先稱一下，請付10元錢郵寄。電話總機服務（七）273 .Internationalhotel.MayIhelpyou?國際大酒店，我可以幫您嗎？274.I'mputtingyouthrough,sir.I'msorry,there'snoanswer.Woul

52、dyouliketoleaveamessageortocallback?我給您接過去，先生。對不起，沒有人聽電話，您是留言還是再打過來？275.Holdon,please.I'llputyouthroughtotheinformation?請另U掛，我幫你轉到前臺問詢。276.I'msorry,sir.Butthemanager'slineisbusy.I'llcallyoubackwhenitisfree.對不起，先生。經理電話占線，線路通時我給您打過來。277.I'vegotthemanager'sofficeforyou,sir.Theli

53、neisfree.我已幫您接通了經理辦公室電話，先生。電話占線了。278 .Thisistheoperator,mayIhelpyou?這是總機，我可以幫您嗎？279 .Wehaveacomputerwake-upservice,pleasedial5firstandthenthewake-uptime.我們有電腦叫醒服務，請先撥5,然后撥叫醒時間。280 .Ourcomputerwillrecordthetimeandyourroomnumber.電月而將記錄下您的叫醒時間和房號。281 .Excusemeforaskingbutwhichcountryareyoucalling?對不起，請

54、問您要往哪個國家打電話？282 .Whichcountryareyoucalling,please?請問您要哪個國家？283 .Whichcity,please?doyouknowthecityareacode?請問時哪個城市？您知道區號嗎？284 .MayIhavethenumber,please?請問電話號碼是多少？285 .Couldyoupleasetellmethetelephonenumber?請您告訴我電話號碼。286 .Couldyoupleasetellmetheparty'sfullnameandtelephonenumber,please?請告訴我您要通話的對方的

55、全名和號碼，好嗎？287 .What'syournameandroomnumber,please?請問您的姓名和房號？288.Couldyourepeatthenumber,please?請您重復一下電話號碼，好嗎？289.Wouldyoulikeapaycalloracollectcall,madam女士,您是要撥直接付款電話還是要對方付款電話？290 .Howwouldyouliketomakethecall,madam女士，您希望怎樣付款？291.Wouldyoulikemetoplacethecallforyou?您要我幫您接通電話嗎？292.MayIremindyouther

56、eisstillahandlingcharge?我還要提醒您一下，另外還有手續費。1.1 .I'msorry,madam.I'mafraidthecreditcardcannotbeused.女士，對不起，恐怕您不能使用信用卡。294 .Justamomentplease.I'llputyouthrough.請稍等，我給您接過去。295 .MayIknowwhoiscalling,please?我可以問是誰在講話嗎？296.I'llswitchyoutoroom333#.我馬上為您接333號房。1.1 .I'llconnectyoutoMr.Smith&

57、#39;sroomrightaway.我馬上為您接Smith先生房問。298 .PleaseholdthelineamomentI'mputtingyouthroughtohisoffice.請不要放電話，我這就給您接待他辦公室去。299 .You'rethrough,sir.先生，給您接通了。300.Imsorry,thelineisbusy.Wouldyouliketoholdonorcallback?對不起，占線。您是等一會，還是過會再打過來？301.Wouldyoulikemetopagehim?您需要我為您呼叫一下嗎？302.Sir,thereisnoanswer.W

58、ouldyouliketoleaveamessage?先生，沒有人接電話，您是不是要留言？303.I'mafraidIcannottransfercallsfromthehousephone.Couldyoudialthenumberdirectly,please?抱歉，我這里無法為您轉電話，請您直接撥那個電話號碼，好嗎？304.I'lltransferyourcall.Couldyouholdtheline,please?我這就把您的電話轉過去。請不要放電話，好嗎？305.MayItellhimwhoiscalling,please?請問我可以告訴他是誰打的電話嗎？306.ShallIaskhimtoreturnyourcall?我請他給您回電話，好嗎？307.ShallIaskhimtotelephoneyou?andyourtelephonenumber,please?我讓他給您打電話，好嗎？請問您的電話號碼？308.Wouldyoucaretowaitamomentandcallbacklater?請您不肖等會再