1、參考網站RESCUECOM Releases Q1 2011 Computer Reliability Report   The results are in for RESCUECOM抯 first Computer Reliability Report of 2011, Lenovo claims the top spot! SYRACUSE, N.Y., Jun. 6, 2011 - RESCUECOM's Computer Reliability Report reveals the top five manufacturers with the best overa

2、ll computer reliability. 揟here have been some interesting changes over the last 3 months. We are in a time of rapid technical change and consumers more than ever need to have up-to-date unbiased guidance.?stated David Milman CEO of RESCUECOM. The Computer Reliability Report gives an unbiased summary

3、 of the most reliable personal computer manufacturers. The top five brands with the best overall reliability in Q1 2011 are: 1. IBM/Lenovo (254) 2. Asus (242) 3. Toshiba (164) 4. Apple (149) 5. HP/Compaq (122) Dramatic shifts in market share occurred which correlate to the reliability of the brands.

4、 While the top five reliable manufacturers remained the same this quarter as in our Annual 2011 report, there were some shifts in position likely influenced by market share changes. Although both Asus and Lenovo climbed in the rankings, Lenovo managed to maintain their lead. Interestingly Lenovo inc

5、reased their market share over 26% this quarter, while ASUS lost almost 40%. HP/Compaq was the runaway leader in number of PC抯 shipped even with losing 2.5% market share, but they are now struggling to stay in the top five. Although grouped with the 揙ther brands?category, Samsung is rapidly rising i

6、n market share. Looked at separately Samsung would place third, bumping out HP/Compaq. With over 260% gain in market share, Samsung is a brand to watch in the future. Apple, one of the proverbial reliability favorites narrowly missed number one in the last ranking. Now while increasing 26% in market

7、 share, mostly at the expense of Dell, they have fallen to fourth place. While Apple抯 reliability has consistently placed them in the top five, it will be interesting to see if they can keep their ongoing commitment to quality. RESCUECOM determines the manufacturer抯 reliability by comparing their ma

8、rket share of shipped computers in a given time period, to the percentage of computer repair calls RESCUECOM handles for that same manufacturer. There are two key reliability areas reflected in the report: The component quality used, and the likelihood of the customer to seek third party support on

9、their PC. Failure prone components lead to more frequent computer repair, and a lack of manufacturer support leads to seeking outside support options, such as RESCUECOM. The following data was used to calculate reliability scores for the Q1 2011 Computer Reliability Report: ManufacturerU.S. Computer

10、 Market Share (2)(Percentage of Share computers shipped)RESCUECOM Computer Repair Shares (1) (Percentage of service calls to 1-800-RESCUE-PC)Computer Reliability Score (1)IBM/LENOVO5.5%2.17%254ASUS3.0%1.24%242TOSHIBA10.2%6.19%164APPLE9.7%6.5%149HP/COMPAQ26.5%21.67%122(1) As of the date of this repor

11、t, and for future reports, the computer repair share percentages and computer reliability score does not include "Other" computer manufacturers. This change does not affect the order of the ranking. "Other" is defined as all manufacturers that have below 1.5% market share. (2) Ma

12、rket share numbers are provided by IDC.RESCUECOM Reveals 2011 Computer Reliability ReportHP/COMPAQ 25.0% 7.2% 346 APPLE 8.8% 4.9% 179 IBM/LENOVO 4.8% 2.7% 177 ASUS 3.5% 2.4% 144 TOSHIBA 8.4% 8.8% 96 Rescuecom Releases 2010 2nd Quarter Computer Reliability Report Asus 3.5% 0.2% 1791 Apple 9.0% 1.3% 6

13、86 IBM/Lenovo 4.9% 0.9% 524 Toshiba 8.4% 2.3% 368 HP/Compaq 25.5% 9.1% 281 RESCUECOM Reveals 2010 1st quarter Computer Reliability Report IBM/Lenovo 4.0% 0.8% 521 Asus 4.6% 1.0% 446 Apple 7.1% 1.9% 382 Toshiba 8.5% 3.3% 262 HP/Compaq 25.3% 11.7% 217 RESCUECOM Releases Annual 2010 Computer Reliabilit

14、y ReportApple 8.0 % 2.2 % 365Asus 2.7 % 0.9 % 305IBM/Lenovo 3.7 % 1.2 % 305Toshiba 7.7 % 3.9 % 199 HP/Compaq 26.9 % 18.0 % 149RESCUECOM Announces Top Five of 2009抯 Third Quarter Computer Reliability ReportApple (374)IBM/Lenovo 3.8 % 1.2 % 320Asus 2.3 % 1.4 % 166Toshiba 7.9 % 4.8 % 165 HP/Compaq 24.9

15、 % 18.5 % 134RESCUECOM's 2009 Second Quarter Top 5 Computer Reliability Report ASUS 2.5% 0.6% 416 APPLE 8.7% 2.2% 394 IBM/LENOVO 4.2% 1.3% 314 TOSHIBA 7.6% 3.5% 218 HP/COMPAQ 25.6% 18.1% 142 RESCUECOM Releases First of Quarterly Computer Reliability Reports1. ASUS (972)* and IBM/LENOVO (348)2. APPLE (324)3. TOSHIBA (172)4. ACER (151)5. HP/COMPAQ (142)Apple and Panasonic are Top Performers in RESCUECOM's Third Annual Computer Reliabilit