1、質量工程師考試輔導之品質管理名詞 （ 中英文對照 ）grr gauge reproducibility & repeatability量具之再制性及重測性判斷量可靠與否dim dimension 尺寸dia diameter 直徑品質改善小組qit quality improvement teamzd zero defect 零缺點精選資料qi quality improvement品質改善全面品質管理退料認可品管七大手法qp quality policy 目標方針tqm total quality managementrma return material audit 7qctools 7

2、quality control tools通用之件類ecn engineering change noticeeco engineering change orderpcn process change notice工程變更通知 （供應商 ）工程改動要求（客戶 ）工序改動通知pmp product management plansip standard inspection procedure生產管制計劃制程檢驗標準程序sop standard operation procedure制造作業規范is inspection specification成品檢驗規范bom bill of mater

3、ial 物料清單ps package specification 包裝規范spec specification 規格dwg drawing 圖面系統文件類es engineering standard 工程標準iws international workman standard 工藝標準iso international standardization organization 國際標準化組織gs general specification 一般規格部類pmc production & material control 生產和物料控制pcc product control center 生產管

4、制中心ppc production plan control 生產計劃控制mc material control 物料控制dcc document control center 資料控制中心qe quality engineering 品質工程（部）qa quality assurance 品質保證處qc quality control 品質管制（課）pd product department 生產部lab laboratory 實驗室ie industrial engineering 工業工程r&d research & design設計開發部fqc final quality contro

5、l終點品質管制人員ipqc in process quality control 制程中的品質管制人員oqc output quality control 最終出貨品質管制人員iqc incoming quality control 進料品質管制人員tqc total quality control 全面質量管理poc passage quality control 段檢人員qa quality assurance 質量保證人員oqa output quality assurance 出貨質量保證人員qe quality engineering 品質工程人員fai first article

6、inspection 新品首件檢查faa first article assurance 首件確認cp capability index 能力指數ssqa standardized supplier quality audit合格供應商品質評估fmea failure model effectiveness analysis 失效模式分析aql acceptable quality level 運作類允收品質水準s/s sample size 抽樣檢驗樣本大小acc accept 允收ree reject拒收cr critical極嚴重的maj major主要的min minor輕微的q/r/

7、s quality/reliability/service 品質 / 可靠度 / 服務p/n part number 料號l/n lot number 批號aod accept on deviation 特采uai use as it 特采fpir first piece inspection report 首件檢查報告ppm percent per million 百萬分之一spc statistical process control統計制程管制sqc statistical quality control統計品質管制record 記錄reflow 回流reject 拒收repair 返修

8、repeatability 再現性reproducibility 再生性requirement 要求residual 誤差response 響應responsibilities 職責review 評審rework 返工rolled yield直通率sample 抽樣 ,樣本scrap 報廢sop: standard operation procedure 標準作業書spc: statistical process control 統計制程管制specification 規格sqa: source（supplier） quality assurance 供應商品質保證taguchi-method

9、 田口方法tqc: total quality control 全面品質控制tqm: total quality management 全面品質管理traceability 追溯ucl: upper control limit 管制上限usl: upper size limit 規格上限validation 確認variable 計量值verification 驗證version 版本qcc quality control circle 品質圈 /qc 小組pdca plan do check action 計劃 執行 檢查 總結consumer electronics 消費性電子產品comm

10、unication 通訊類產品core value （核心價值）love 愛心confidence 信心decision 決心corporate culture （ 公司文化 ）integration 融合responsibility 責任progress 進步qc quality control 品質管理人員iqc: incoming quality control 來料品質控制iso: international organization for standardization國際標準組織lqc: line quality control 生產線品質控制lsl: lower size li

11、mit 規格下限materials 物料measurement 量測occurrence 發生率operation instruction 作業指導書organization 組織parameter 參數parts 零件pulse 脈沖policy 方針procedure 流程process 過程product 產品production 生產program 方案projects 項目qa: quality assurance 品質保證qc: quality control 品質控制qe: quality engineering 品質工程qfd: quality function design

12、品質機能展開quality 質量quality manual 品質手冊quality policy 品質政策range 全距qe= 品質工程師( quality engineer )msa: measurement system analysis 量測系統分析lcl: lower control limit 管制下限control plan 管制計劃correction 糾正cost down 降低成本cs: customer sevice 客戶中心data 數據data collection 數據收集description 描述device 裝置digital 數字do 執行doe: design of experiments 實驗設計equipment 設備fmea: failure mode and effect analysisfa: failure analysis 壞品分析env