Chapter3InquiriesandRequests Reasonsforwritingarequestletter toobtaininformation toreceiveprintedmatter toreceivesampleproducts toordermerchandise toengageservice tomakereservations toseekspecialfavors GeneralPlanforDirectOrder DELG 1 Begindirectlywiththeobjective eitheraspecificquestionorageneralrequestforinformation 2 Includenecessaryexplanation whereveritfits 3 Ifanumberofquestionsareinvolved listthequestionsbynumbersorbullets orleavespacebetweenquestions 4 Endwithgoodwillwordsadaptedtoeachparticularsituation Whatisaninquiry Ininternationaltrade inquiriesareusuallymadebythebuyerstogetinformationaboutthegoodstobeordered Generallyadetailedinquiryincludesmanyparts thenameanddescriptionsofcommodity qualityorspecifications quantity termsofprice FOB CFR CIF etc termsofpayment byL C D P etc timeofshipment packingmethod Termsofpricing 6mostpopularFOBCIFCFRFCRCPTCIP Termsofpricing Incoterms 2000 7othersEXWFASDAFDESDEQDDUDDP 匯付流程 托收流程 信用證流程 UsefulSentencePatterns 1 Wouldyouplease Couldyouplease Willyouplease 2 Weareinterestedin Weareinthemarketfor Wewouldliketo3 Wewillappreciateitverymuchif PatternsandSubstitutions 1 WevisitedyourstandattheCantonFairandarenowwritingyoutoinquireaboutyoursilkneckties 我們參觀了你方設(shè)在廣交會(huì)上的展位 現(xiàn)特致函向你方詢(xún)問(wèn)有關(guān)絲制領(lǐng)帶的情況 UsefulExpressions CantonFair China s Spring Autumn ExportCommoditiesFair廣交會(huì) 中國(guó) 春季 秋季 出口商品交易會(huì) PatternsandSubstitutions 2 Weareinterestedin inthemarketfor potentialbuyersof consideringbuying readytopurchaseyourmen sshirtsdisplayedinyourshowroom 我們對(duì)你方貨品展覽室里陳列的男式襯衫很感興趣 PatternsandSubstitutions 3 YouradvertisementinthelatestissueofChinaForeignTradeinterestsus andwewouldliketoreceivefulldetailsofyourcommodities 我們對(duì)貴方在最新一期 中國(guó)對(duì)外貿(mào)易 上所刊登的廣告很感興趣 并希望得知該商品的詳細(xì)情況 PatternsandSubstitutions 4 Pleasesendusfivecopiesofyourlatestcataloguesatyourearliestconvenience 請(qǐng)盡早寄來(lái)最新目錄5份 PatternsandSubstitutions 5 Perhapsatthesametimeyoucouldquoteusyourlowest best prevailing competitivepricesfortheabove mentionedgoods 也許與此同時(shí)你方能報(bào)給我們上述商品的最低價(jià) PatternsandSubstitutions 6 Wewouldalsoliketoknowyourtermsofpayment 我們還想了解你方的支付條件 PatternsandSubstitutions 7 YourproductsareofgreatinteresttooneofourclientsinTianjin whowishestohaveyourquotationsfortheitemsspecifiedbelow 我們一位天津的客戶(hù)對(duì)你方的產(chǎn)品很感興趣 并希望了解下列項(xiàng)目的報(bào)價(jià) PatternsandSubstitutions 8 Iftermsanddeliverydatearesatisfactory weshouldexpecttoplaceregular trial large considerable substantialorderswithyou 如果交易條件和交貨日期合意的話(huà) 相信我們會(huì)定期向你方訂貨 PatternsandSubstitutions 9 Pleaseadviseifyouareabletooffer provide supply furnishthisproductandincludeleadtime packagingandpriceFOBChinaportandCIFChicago 請(qǐng)告知你方是否能供應(yīng)這種商品 包括訂貨與交貨之間的時(shí)間 包裝 FOB中國(guó)港口和CIF芝加哥的價(jià)格 TranslatetheinquiryintoEnglish 敬啟者 紐約的瓊斯 史密斯公司告知我們 你們是各類(lèi)棉布床單和枕套的出口商 請(qǐng)你寄給我們各種產(chǎn)品的詳細(xì)資料 包括型號(hào) 顏色和價(jià)格以及所用各種品質(zhì)原料的樣品 我們是本地最大的紡織品經(jīng)銷(xiāo)商 相信所提到的這種產(chǎn)品如在我地定價(jià)適當(dāng)市場(chǎng)將會(huì)看好 報(bào)價(jià)時(shí) 請(qǐng)說(shuō)明你方的支付條件和就每種商品購(gòu)買(mǎi)量不少于100打所能給予的折扣 所報(bào)的價(jià)格應(yīng)包括保險(xiǎn)和到利物浦的運(yùn)費(fèi) 誠(chéng)摯問(wèn)候 Sampleversion DearSirs MessrsJohns SmithofNewYorkinformusthatyouareexportersofallcottonbed sheetsandpillowcases Wewouldlikeyoutosendusdetailsofyourvariouscommodities includingsizes colorsandprices aswellassamplesofthedifferentqualitiesofmaterialused Wearethelargestdealerintextiles Sampleversionpage2 hereandbelievethereisapromisingmarketinourareaforappropriatelypricedgoodsofthiskindmentionedWhenquoting pleasestateyourtermsofpaymentanddiscountyouwouldallowonpurchasesofquantitiesofnotlessthan100dozenofindividualitems PricequotedshouldincludeinsuranceandfreighttoLiverpool Yoursfaithfully Chapter4 Replies DirectplanforwritingareplyTIIE 1 Expressthanksforreceivingtheinquiry 2 Supplyalltheinformationconcerningthematter andreferbothtoenclosuresandtosamples cataloguesandotheritemsbeingsentbyseparatepost 3 Provideadditionalinformation suchasmarketquotationandmarketabilityofthegoodsconcerned inordertoattracttheprospects 4 Finishtheletterwithhopebyencouragingcustomerstoplaceordersbutnotforcethemto Guidelinesforreplyingtoaroutinerequest 1 Beginwiththeanswerorstatethatyouarecomplyingwiththerequest 2 Showthanksorsincereinterestintherequestandtheperson 3 Presentthemostimportantinformationinapositiveway 4 Focusonthereader sbenefitsassociatedwiththeinformation 5 Provideadditionalhelpfulinformationandtellthereaderwhatactionsyouwilltakeforhimorher 6 Endtheletterwithconfidenceandcourtesy SampleAnalysis P63LetterA Questions 1 Orderoftheletter 2 InfoinPara1 3 givenecessaryinfo 4 endinggoodornot 5 tactful 6 outlineoftheletter 7 shouldrepliesbebrief Whyorwhynot PatternsandSubstitutions 1 Wehavereceived areinreceiptof acknowledge wishtothankyouforyourinquirydatedMarch20 2006 我們收到了你方2006年3月20日的詢(xún)盤(pán) PatternsandSubstitutions 2 Weareenclosing mailingtoyou sendingyouwiththisletter attachingtothisletterourillustratedcatalogueandexportprices 隨函附寄給貴方我們的產(chǎn)品插圖目錄及出口報(bào)價(jià)單 PatternsandSubstitutions 3 Wearepleasedtoforwardyouthesamplesofourproductswiththeirquotationsanddiscountsforyourreference 很高興寄去我們產(chǎn)品的樣品 價(jià)格和折扣率 供你方參考 PatternsandSubstitutions 4 Weshallmakedeliveryofthegoodsuponreceiptof immediatelyafterwereceive assoonaswehave shortlyafterwereceive oncewereceiveyourorder 一旦收到你方訂單 我們將立即發(fā)貨 PatternsandSubstitutions 5 PleasenotethatwecanonlyacceptpaymentbyL Cinourbusinessdealingswithdevelopingcountries 請(qǐng)注意 我們與發(fā)展中國(guó)家做生意時(shí)只接受信用證付款方式 PatternsandSubstitutions 6 Inreplyto Inresponseto Withrespectto WithreferencetoyourletterdatedOctober17inquiringaboutour Zhonghua pencils wearesendingyouthesamplesyourequestedunderseparatecover 復(fù)你方10月17日詢(xún)問(wèn)我 中華 牌鉛筆的函 我們將另寄去你方所需的樣品 PatternsandSubstitutions 7 Wehavetheproductsoffinematerialsandexcellentcraftsmanshipandshallbereadytogrant give allow makeyoua20 specialdiscountforaquantityofmorethan100dozens 我們的產(chǎn)品原料優(yōu)良 加工精細(xì) 如果訂貨超過(guò)100打 我們?cè)附o你方20 的特別折扣 SampleAnalysis P66 68P70 71 RewritesamplesonP70 71 Homework translationpractice 敬啟者 感謝你公司8月1日寄來(lái)的詢(xún)價(jià)單 該函及所附的樣品均已收悉 根據(jù)對(duì)該樣品檢驗(yàn)的結(jié)果 我們向你公司保證 我公司能夠制造與該樣品相同型號(hào)與品質(zhì)的產(chǎn)品 基于你公司每年100000雙的需求量 我報(bào)盤(pán)如下 價(jià)格 CIF大連每雙25美元包裝 塑料袋 外包裝紙板箱 Homework continued 支付 即期的不可撤銷(xiāo)的保兌信用證交貨 收到訂單后的90天內(nèi) 即11 12月船期我們可向你公司保證 此種價(jià)格是基于上述數(shù)量的最低價(jià) 其他技術(shù)性事項(xiàng)可參閱我公司的商品手冊(cè) 希望盡早收到你方訂單 誠(chéng)摯問(wèn)候 附件 商品手冊(cè)一本 SampleVersionPage1 DearSirs Wehavereceivedyourenquiryletterof1stAug