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CONSUMER&
BRANDBrandKPIs
for
smartphones:
POCO
inIndiaConsumer
Insights
reportJanuary2025Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
3750Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,ownership,
loyalty,and
media
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
POCO’sperformance
inthesmartphone
market.Fieldwork:July-August2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Forthis
report
“Usage”indicates
the
specific
“Ownership”Sources:
Statista
Consumer
Insights
Global,
asofJanuary202565%
of
POCO
owners
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket??POCO’sbrandingresonates
with
Millennials
similarly
?POCO
rankstenthinawareness
withinthetootherbrandsintheindustrysmartphone
market?POCO
generally
appealsto
men
more
thanwomen?Thepopularity
ratingof
POCO
is
29%?POCO
ranksninth
inownership?Interms
of
loyalty,POCOiseighth
inIndia?POCO
hasascore
of
32%
formedia
buzz?Among
POCO
enthusiasts,39%
fallunderthehigh-income
category?Consumers
want
theirsmartphone
brandsto
havehonesty
/trustworthiness,
highvalue,andreliability3Sources:
Statista
Consumer
Insights
Global,
asofJanuary2025CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Awarenessis
the
highest
scoring
KPI
for
POCO
at
86%Brand
profile:
snapshotBrand
performance
of
POCO
inIndia86%65%32%29%15%AwarenessPopularityUsageLoyaltyBuzz5Notes:Smartphones
‘awareness’,‘popularity’,
‘ownership’,
‘loyalty’and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,250,
all
respondents(awareness),
n=1,076,
respondents
who
know
the
individual
brand
(popularity),
n=1,076,
respondentswho
know
the
individual
brand
(ownership),
n=162,
respondents
who
have
owned
the
individual
brand
(loyalty),
n=1,076,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofJanuary2025POCO’s
branding
resonates
with
Millennials
similarly
to
other
brands
in
theindustryBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations47%46%42%Withthatinmind,when
looking
atthe
shareofconsumers
who
likePOCObygeneration
versus
theshareof
industryusers
ingeneral,
we
cansee
thatPOCOislikedby0%
of
Babyboomers
and
12%
of
GenXers,
whereas
thetotalshareof
industryusers
is0%and13%,
respectively.40%ForMillennials
andGen
Z,
42%
and
46%
feel
positivelytowards
POCO,versus
40%
and
47%.
Socurrently,
forPOCO,Millennials
connect
most
withtheirbrandcompared
to
theoverall
industryuser.13%12%0%
0%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestosmartphones,
which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:n=311,
POCO
enthusiast,
n=1,242,
smartphone
ownersSources:
Statista
Consumer
Insights
Global,
asofJanuary2025POCO
generally
appeals
to
men
morethan
womenBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandenthusiastsof
POCOshows
thatwomenareless
likely
to
haveanaffinity
with
thebrandcompared
tomen.LGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesofconsumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
POCOhasahigherproportionof
LGBTQIA+consumers
when14%80%19%41%59%40%60%59%
ofmen
likePOCOcompared
to41%of
women,
whereas
forthe
overallindustry,60%
of
men
own
smartphonescompared
to
40%
of
women.75%compared
to
theindustryusers
ingeneral.19%
ofPOCOenthusiastsconsiderthemselves
to
bepartof
the
LGBTQIA+community
compared
to14%
amongindustryusers
overall.Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
smartphones,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;
Base:
n=311,
POCOenthusiast,
n=1,242,
smartphone
ownersSources:
Statista
Consumer
Insights
Global,
asofJanuary2025Among
POCO
enthusiasts,
39%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
andownerswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.5%3%Single39%37%6%6%CoupleSingleparentNuclear39%
ofPOCOenthusiastsarefrom
high-income
households.POCO’sbrandisgenerally
enjoyed
morebyconsumers
who
arepartof
asingleparent
household,
6%
ofPOCOenthusiastshavethiscurrent
livingsituation.6%4%21%20%30%33%30%Multi-generational28%29%33%34%32%ExtendedOther2%2%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
smartphones,
which
ofthe
following
brands
do
you
like?”;Multi
Pick;Base:
n=311,
POCO
enthusiast,
n=1,242,
smartphone
ownersSources:
Statista
Consumer
Insights
Global,
asofJanuary2025Consumers
want
their
smartphone
brands
to
have
honesty
/
trustworthiness,high
value,
and
reliabilityBrand
profile:
qualitiesQualitiesownerswant
from
smartphone
brandsForsmartphones,
the
top
threequalitiesowners
want
from
abrand
are
honesty
/trustworthiness,
highvalue,andreliability.Authenticity60%Thrill/ExcitementSustainabilityBoldnessCleverness40%20%0%POCOowners
alsoappreciate
these
keyattributes,indicating
POCOexudesthesequalities.SocialresponsibilityCoolnessThequalitiesthatPOCO
enthusiastsareleast
focused
onare
thrill/excitementandinclusiveness.ReliabilityExclusivityPOCOshouldwork
onpromotinginnovation
to
convert
enthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
smartphones,
which
ofthese
aspects
are
mostimportant
to
you?”;Multi
Pick;
“When
it
comes
tosmartphones,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;
“When
it
comes
tosmartphones,which
ofthe
following
brands
have
youpurchased
in
the
past
12
months?”;
Multi
Pick;Base:n=162,
POCO
owners’,n=311,
POCO
enthusiast,
n=1,242,
smartphone
ownersSources:
Statista
Consumer
Insights
Global,
asofJanuary2025Among
POCO
fans,
58%
state
that
they
get
excited
about
smartphonesBrand
profile:
attitudesWhat
doconsumersthink
ofsmartphones
ingeneral?59%58%55%53%52%49%49%48%47%42%38%27%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrands
Iget
excited
about
IliketotalkaboutIknow
and
trustsmartphonestopicsrelating
tosmartphonesBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
smartphones
do
youagreewith?”;
Multi
Pick;“When
it
comesto
smartphones,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=311,
POCO
enthusiast,
n=1,242,
smartphoneownersSources:
Statista
Consumer
Insights
Global,
asofJanuary2025CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1165%
of
POCO
owners
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
smartphones,
the
averageawareness
ofabrandinIndiais93%.
Awareness
ofPOCO,however,
is
at86%.Awareness28%
ofIndiansmartphone
owners
say
theylike
POCO,compared
to
anindustryaverage
brandpopularity
of44%.15%
ofindustryowners
inIndia
say
theyown
POCO,with
the
average
ownership
ofabrandat23%.BuzzPopularity65%
ofbrandowners
saytheywould
purchasethebrandagain,compared
toanaverage
loyalty
score
of70%.POCOhasbeen
noticed
lessinthe
media
compared
toother
brands,with
a“Buzz”score
of32%
compared
to44%.LoyaltyBrandUsageIndustryaverageSooverall,
the
results
showtheir
performance
tobebelow
average
compared
to
theindustry.12
Notes:Smartphones
‘awareness’,‘popularity’,
‘ownership’,
‘loyalty’and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,250,
all
respondents(awareness),
n=1,076,
respondents
who
know
the
individual
brand
(popularity),
n=1,076,
respondentswho
know
the
individual
brand
(ownership),
n=162,
respondents
who
have
owned
the
individual
brand
(loyalty),
n=1,076,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofJanuary2025POCO
ranks
tenth
in
awareness
within
the
smartphone
marketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofPOCORank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1SamsungGalaxy98%97%97%97%97%95%94%91%89%86%14%2AppleiPhoneVivo34OPPO5realmeUsingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.6Xiaomi/MiOnePlusMotorolaGoogle
PixelPOCO78Outofallrespondents,
86%
were
aware
of
POCO.Thisranksthemtenthcompared
tootherbrandssurveyedinthismarket.86%N/A9Awareness1013
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,250,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofJanuary2025The
popularity
rating
of
POCO
is
29%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofPOCORank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1AppleiPhone70%69%56%44%42%42%41%34%34%29%2SamsungGalaxyOnePlusGoogle
Pixelrealme29%34Outofconsumers
who
knew
thebrand,
28%
saidtheyliked
POCO.Thisranksthemtenthcompared
tootherbrandssurveyed
inthismarket.56OPPO7Vivo71%8Xiaomi/MiMotorolaPOCO9PopularityN/A1014
Notes:“When
it
comesto
smartphones,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=1,076,
respondents
who
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofJanuary2025POCO
ranks
ninth
in
ownershipBrand
KPIs
&benchmarking:
ownershipSummaryOwnershipofPOCORank#
BrandUsage
%45%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeing
owned,we
asked
each
respondent:
“When
itcomes
tosmartphones,
which
of
the
following
brandsdoyouown
currently?”.1SamsungGalaxy15%2AppleiPhoneVivo35%325%Outofconsumers
who
knew
thebrand,
15%
saidtheyowned
POCO.Thisranksthemninth
compared
toother
brandssurveyed
inthismarket.4OPPO24%5OnePlusrealme24%623%7Xiaomi/MiMotorolaPOCO21%817%85%915%UsageN/A10Google
Pixel15%15
Notes:“When
it
comesto
smartphones,
which
ofthe
following
brands
do
youowncurrently?”;Multi
Pick;Base:n=1,076,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofJanuary2025In
terms
of
loyalty,
POCO
is
eighth
in
IndiaBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofPOCO’s
consumersRank#
BrandLoyalty
%85%Afterascertaining
the
ownership
of
abrandinthe
last12
months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablish
whether
abrandisperforming
well
inregard
to
customerretention.
Measuring
brandloyalty
establishes
aclearfeedback
loop
with
customers,
providing
valuableinsightsinto
customer
satisfaction
and
preferences.
Itisalso
apowerful
predictor
to
help
guide
marketingstrategies
andforecast
futuresalesandrevenue
moreaccurately.1SamsungGalaxy2AppleiPhoneOnePlusGoogle
PixelMotorolaVivo84%375%35%473%570%669%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
smartphones,which
of
the
following
brandsareyou
likely
topurchaseagaininthe
future?”.65%7Xiaomi/MiPOCO69%865%9realme63%Outofrespondents
whohaveowned
POCO,65%
saidthey
would
purchasethebrandagain.LoyaltyN/A10OPPO61%16
Notes:“When
it
comesto
smartphones,
which
ofthe
following
brands
areyoulikely
topurchase
again
in
the
future?”;
Multi
Pick;
Base:
n=162,
respondents
who
have
owned
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofJanuary2025POCO
has
a
score
of
32%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofPOCORank#
BrandBuzz%69%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1AppleiPhone2SamsungGalaxyOnePlusOPPO63%32%353%Outofconsumers
who
knew
thebrand,
32%
saidtheyhadheardaboutPOCOinthemedia.
Thisranksthemtenthcompared
to
other
brandssurveyed
inthismarket.449%5Google
Pixelrealme42%640%7Vivo40%68%8MotorolaXiaomi/MiPOCO38%933%BuzzN/A1032%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=1,076,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofJanuary2025STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
andunlocknewgrowthopportunities.?
Identifyandunderstandyourcoreaudiences?
Trackb
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