新視野商務(wù)英語視聽說（上） 授課教師:李殿文Unit1JobinterviewTeachingobjectiveAftercompletingthislesson,studentsshouldknowhowtodealwithaninterview,includinghowtoprepareforaninterviewtheinterviewprocedurehowtoanswerquestionsaboutpersonaldetails,educationandworkexperiencehowtodealwithinappropriatequestionsbytheinterviewer.BusinessprofileGeneralconductduringaninterviewOpening:establishingafriendlyatmosphereIntroduceyourselfTalkaboutweather,traffic,etc.TalkaboutyourselfasapersonDuring:exchanginginformationGeneralquestionsBepreparedtotalkaboutYourpersonaldetailsYoureducationYourworkexperiencePositionrelatedquestionsYouwillbeabletodiscussReasonsforleavinglastjobDetailsofthejobandthecompanyQualificationsandskillsmakeyoufitfortherequirementsofthejobShort-termgoalsandlongtermgoalsClosing:leavingalastingimpressionAsk1or2questionsbasedonyourpre-interviewresearchArrangeacallbacktogettheresultThanktheinterviewerSayyouenjoyedtheinterviewTypesofjobinterviewTelephonescreeninginterviewIn-personscreeninginterviewSelectioninterviewWorksampleinterviewPeergroupinterviewGroupinterviewLuncheoninterviewStressinterviewVideoconferenceinterviewTeachingplanwarm-upOrganizationalstructureofthecompanyNameoftheinterviewerDivision/departmentsthatinterestyouProducts/servicesTrainingprogramsSizeofthecompany-numberofemployeesandturnoverHowlongtheyhavebeeninbusinessTypesofclientsGrowthinthepastandfuturepotentialJobdescriptionandjobtitleAppearanceDressconservatively:smart,cleanandformalDohaveclean,neatlystyledhairDohavecleanhandsandtrimmednailsDocarryaportfolioorbriefcasewithextracopiesofyourresumeDobringacleannotepadandpenthatworksDowearshoesyoucanwalkeasilyinDon'tweartorn,soiled,wrinkledclothingDon'tdresscasuallyAppearanceDon'twearalotofjewelry(menshouldavoidearrings)Don'twearalotofcologneorperfumeDon'twearsportsshoesDon'teatspicy,offensivesmellingfoodsbeforetheinterviewDon'twearsexyclothingDon'twearcutesyties(flashingMickeymouse)Don'tchewgumorsmokeDon'twearamini-skirtDon'twearheavymake-upListeningpracticeTaskIandtask2Listen—finish-readlanguagefocusAOpeningDuringPersonalquestionsEducationWorkexperienceFollowing-uppracticeListenandreadVideo1Watch-finish-roleplaylanguagefocusBPositionrelatedquestionsQualificationsandskillsJobfitClosingFollowing-uppracticeVideo2watchandfillhomeworkDialogue:interviewpg.12MP3Unit2jobsandresponsibilitiesTeachingobjectivesAftercompletingthislesson,studentsshouldbeableto…describejobsandresponsibilities---describetheirpositionandresponsibilitiesinacompany一describeacompany'sorganization一expresslikesanddislikesaboutjobs

BusinessprofileWanttoknowaboutjobsandresponsibilitiesinacompany?DepartmentsJobtitlesPersonnelChiefmanagerSalesSalespersonMarketingLawyerPublicrelationsOfficeclerkHumanresourcesTraineemanagerExportDeputymanagerOverseasaccountsBanktellerResearchanddevelopmentProgrammerProductionQualitycontrolengineeradministrationAdministrativeclerkSeniorsalesmanagerFinancialcontrollerHumanresourcesmanagerLogisticsmanagerAccountmanagerPurchaser/buyerLanguageexpansionsJobsResponsibilitiesPositionsandthedepartmentsWorkinghoursandroutinesInterpersonalrelationshipCompensationPromotionJobsatisfactionTeachingplanwarmupWaiterfarmercarpenterphotographerelectricianChef/cooktypistpolicemandoctorsingerI'mamanagerinthehumanresourcesdepartmentWhichcompanydoyouworkfor?I'mmainlyinchargeofrecruitment,thatis,theselection,traininganddevelopmentofemployeesIhaven'tseenforyouyearsWhatdoyoudonowWhatareyouworkingonFTFFFTcard1company:Beijingsanmeifactoryname:alicewangtitle:managerofhumanresourcescard2companybillhayestitlegeneralmanagercompanybeautifycosmeticcorporationCarolineClinton--financialaccountslucywhite--dataprocessingadablack-managementaccountschefeditormagazinemanagefeedbackdefiniteflexibleofficeregularCAFEBGDSelf-employedentrepreneurBuyerlinesupervisorAdvertisingexecutivePublicrelationsmanagerHomeworkWriting:imagineyouridealjobanddescribetheresponsibilitiesofit.ifneeded,youcansearchinformationfrominternet.Unit3OnthephoneTeachingobjectivesAftercompletingthislesson,studentsshouldbeabletoAnswerthephoneAsktobeconnectedConnectacallerLeavemessagesDealwithproblemsbtelephoneBusinessprofileThebig3beprepareddon'tgiveuptrynottoputpeopleonthespotbeforeyoupickupaphonereviewwrittenmaterialfirstmakealistofquestionsforeachencounterbeclearaboutwhatinformationyouneedestablishasystemforyourselfcreateanotebookorotherorganizerpsychyourselftomakethecallmakecallswhenyou'reatyourbestmakingyourcallsbeawareofthepitchofyourvoicebemodestestablisharelationshipavoidyesornoquestionbeempatheticmakethepersonalfeellikeyourmentorfindouthis/herschedulebepolitealwaysgetthenameofthepersonrememberwestilldon'thavevideophonestypesofcallansweringthephoneintroducingyourselfaskingforsomeoneputtingsomeoneonholdthepersonwantedisnotavailabletakingamessageringingoffproblemsreasonsforcallingrequestingteachingplanwarm-upadvancedocumentsscheduledistractionpretendinterruptingclearlyarguepolitelengthymisunderstoodhearlisteningpracticeBEGFDACSimonWelleriscallingfromSingaporeHehasjustleftforaworkshopHalfanhourlateo:LouisePaulsonDate:2009Januarytime:10:00MessagenoteFrom:PaulJacksonCompany:grandiosecompanyTelephonenumber:979-326-8965Message:ringback,talktohimabouttheorder,it'surgentTakenby:RoyFTFTTF1.875-93682.305-636-8430 3.5312/A124.Bartholomew5.holt&frier6.dinerPart6ACCCBCHOMEWORKMakeatelephonecallandtelephonemessageUnit4AtameetingTeachingobjectivesAftercompletingthislesson,studentsshouldbeabletoUnderstandandusevocabularyrelatedtomeetingsIdentifyandunderstandbasicaspectsofplanningameetingEffectivelyusecommunicationskillstoChairameetingAskforandgivingopinionsAgreethedisagreewithanideaMakesuggestionBusinessprofileSampleboardofdirectorsmeetingagendaNameofagencyboardmeetingagendaMonthdayyearLocationPlannedstartingtimetoendingtimeSampleofminutesofamanagementmeetingNameoforganizationMeetingmintues:monthdayyearTimeandlocationPresent:ProceedingUsefulexpressionInterruptingGivingopinionCommentingonotheropinionsAgreeingwithotheropinionsDisagreeingwithotheropinionsClarifyingRequestinginformationAskingforrepetitionAskingforclarificationAskingforverificationAskingforcontributionsofotherparticipantsCorrectinginformationKeepingthemeetingontimeTeachingplanListagendaminutesdecisioncollecttopicwritearrangeinviteBeforeameeting2689Duringameeting457Afterameeting13PurposearguewrittenagendachairpersonlatewaitingToomuchdealtwithdecisiontakenotesdiscussionTTFFTConversation1.eConversation2cConversation3aConversation4bConversation5fConversation6hSharpaugustshouldnotGregoryHomeworkalaundryprintandphotoservicetranslationandinterpretationserviceabookstoreUnit5BusinessTravelTeachingobjectivesAftercompletingthislesson,studentshouldbeableto;一understandandusebasictravel-relatedvocabulary…understandproceduresrelatedtochecking-in,clearingcustomsandchecksattheairport---effectivelyusecommunicationskillsto:EnquireaboutflightsReserveairplaneticketEnquireaboutfacilitiesandservicesinahotelBookahotelroomRequestservicesinahotelBusinessprofileMakingenquiriesaboutflights,luggage,andcheck-intimesBookingairlineticketsCheckinginattheairportGoingthroughcustomsMakingareservationinahotelCheckinginatahotelCheckingoutTeachingplanafgjebcodhgaebdfhIjInrqpokcinataxiatahotelonanairplaneatcustomsinabookingofficereservearoomcheckforratherfullticketandpassportboardingpassporttagsroomserviceplainblackdeclaresubjecttobelongingscheckoutcomestoreceiptseatscanddrow12two20kilosgate7nowPart5FromJanuary15thto18thNothereisn'tBycreditcardHeisbookingasmallconferenceroomHeisaskingforawake-upcallfortomorrowmorningApproximately8hoursThepriceforasingleroomwithgardenviewisus150,andthatforasimilarroomwithrearview125HomeworkTeachingobjectivesAftercompletingthislesson,studentsshouldbeabletoUnderstandandusebasicvocabularyforintroductionsandpresentationsIdentifythestructureofacompanypresentationEffectivelyusecommunicationskillstoTalkaboutacompanyprofileAnswergeneralquestionsaboutacompanyGiveabriefself-introductionGiveashortbusinesspresentationBusinessprofileOrganizationoftheinformationDeliveryoftheinformationUseoflanguageAudienceParticipationTypesofcompanyCompanycorporationFirmEnterpriseTownshipenterpriseState-ownenterprisePrivately-ownedenterpriseWhollyownedforeignenterpriseForeigncapitalenterpriseSino-foreignjointventureMultinationalcorporationGroupcorporationLimitedcorporationParentcompanySubsidiaryaffiliatecompanyPartnershipShareholdingcompanyListedquotedcompanyCooperationIndustrialcorporationConsultingcorporationTeachingplanPartonewarm-upProductsleadingglobalfirstconnectingLondoncarAddressaudiencePRdepartmentinformationchina25minutesLargestfirstchina1977California4200011billion1989InternalpresentationADFGILExternalpresentationBCEHJKAcdefg COpenHomeworkUnit7productpresentationsTeachingobjectivesAftercompletingthislesson,studentsshouldbeabletoUnderstandandusebasicvocabularytodescribeproductsandmakepresentationsIdentifythestructureofaproductpresentationsEffectivelyusecommunicationskillstoDescribeaproductComparethefeaturesofproductsAskforinformationaboutproductsMakeashortpresentationBusinessprofileCreatingaproductobjectiveDifferentdependinguponthetargetaudienceandthepresentationshouldbeadjustedaccordingly.Animportantpartofsellingaproducttoprospectivecustomers.PointstoconsiderObjectiveTargetaudienceTargetpresenterOutlineIntroductionPositioningProductdescriptionExamplessuccessClosingargumentWhenyouarethepresenterPracticeyourpresentationOtherhelpfulhintsUsegesturesUseanexpressivevoiceAlwaysstandsUsehighlightsorcolororchartsUsecontroversyUsemetaphorstohelpwithvisualizationLanguageexpansionGivinggeneralinformationaboutaproductDescribingthequalityandperformanceDescribingthestyleDescribingthecraftsmanshipandworkmanshipTeachingplanwarm-uplisteningpracticeMegabyteouncepoundkilograminchCentimeterhouryearmonthfootLowerbettermoregoodlongershorterB414smallblackdesigneasy12485Part5CbcHomeworkUnit8receivingvisitorsTeachingobjectivesAftercompletingthislesson,studentsshouldbeabletoUnderstandtheprocedureswhenreceivingbusinessvisitorsEffectivelyusecommunicationskillstoReceivebusinessvisitorswhohaveanappointmentReceivebusinessvisitorswhodonothaveanappointmentMeetvisitorsattheairportParticipateinsmalltalkabouttravel.weatheroraccommodationBusinessprofileReceptionistTheworkMostorganizationsemployreceptionists.Forexamplehotels,factories,hospitals,school.Etc.SkillsandinterestsBeoutgoingandconfidentHaveasmartappearanceHavegoodcommunicationsk川sBeabletostaycalmunderthepressureBecourteous,butfirmBeefficientandwellorganizedBeabletoworkonyourownHavebasiccomputerskillsBeabletouseofficeequipmentBeinterestedintheworkoftheorganizationLanguageexpansionReceivingvisitorsattheofficeAskingfornamesidentificationofthevisitorsAskingthepurposeofthevisitAskingthevisitortowaitAskingthevisitorforinformationGivingthevisitorinformationApologizingforhavingkeptthevisitorwaitingExpressingregretthensomeoneisnotpresentMeetingguestsattheairportTakinggueststotheirhotelSmalltalktopicSeeingoffTeachingplanopenCfaIbhdejgABCEBDACCDBDFFFTFTMakeanappointmentinthemiddleofBynameintouchwithMakesuggestionsoutofthequestionEGACLDHKJBMl/NFN/lFTFTTTFFFFFFTFTFHomeworkUnit9businessdinnerTeachingobjectivesAftercompletingthislesson,studentsshouldbeabletoUnderstandandusebasicdinner-relatedvocabularyEffectivelyusesomecommunicationskillstoInvitebusinessassociatestodinnerOrderwesternfoodOrderChinesefoodCommentonfoodProposeatoastduringadinnerBusinessprofileBasictablemannersMannersineverycountryaredifferent.WhatispoliteinChinamaynotbepoliteintheUnitedStates.ThesebasicruleswillhelpyouenjoywesternfoodwithyourAmericanfriends.Alwaysputthenapkinonyourlapfirst.Beforeyouleavethetable,foldyournapkinandputitbesideyourplate.Asthemealisserved,usethesilverwarefarthestfromtheplatefirst.Wheneatingsomethinginabowl,donotleavethespooninthebowl.Putitontheplatebeneaththebowl.Soup,aswellasallAmericanfoodiseatenquietly.Donotslurpthesoup.Thesoupspoonisusedbymovingthespoonawayfromyou.Donotoverfillthespoon.Thebowlmaybetippedslightlyawayfromyoutoallowthelastbitofsouptobecollectedonthespoon.Donotpickthebowluptoholditclosertoyourmouth.Whenyouhavefinishedyourmeal,placeyourknifeandforksidebysideontheplate.Thissignalsthatyouhavefinishedeating.Waituntileveryonehasbeenservedtobegineating.Everyonebeginstoeatatthesametime.Thehostorhostessmayinviteyoutostarteatingbeforeeveryoneisserved.Somefoodsmaybecoldifyouarerequiredtowaituntileveryoneisserved.Ifinvitedtobeginbeforeothersareserved,waituntilthreeorfourpeoplehavebeenservedbeforestartingtoeat.Whileeating,remembernottotalkwithyourmouthfulloffood.Duringthemeal,thehostorhostesswillofferyouasecondhelpingoffood.Sometimestheywillaskyoutohelpyourself.Whentheyofferyoufood,giveadirectanswer.Ifyourefusethefirsttime,theymightnotaskyouagain.Atthetable,askotherstopassyoudishesthatareoutofyourreach.Goodphrasestoknoware:"Pleasepassthe"or"Couldyouhandmethe,please?"Ifaskedtopassthesalttosomeone,youshouldpassboththesaltandpepperwhichareplacedonthetabletogether.Handthesaltandpeppertothepersonseatednexttoyou.Donotreachoverthepersonnexttoyoutopassanythingtoothers.Situpstraightatthetable.Bringthefooduptoyourmouth.Donotleandowntoyourplate.Cutlargepiecesofmeat,potatoesandvegetablesintobitesizepieces.Eatthepiecesoneatatime.Wheneatingspaghetti,windthenoodlesuponyourfork.Youmayuseyourspoontoassistinwindingthenoodleonyourfork.Thespaghettionyourforkshouldbeeateninonebite.Itisveryimpolitetoeathalfyournoodlesandallowtheotherhalftofallbackonyourplate.Somefoodsmaybeeatenwithyourfingers.Ifyouarenotsureifitispropertoeatsomethingbypickingitupwithyourfingerswatchwhatothersdobeforedoingsoyourself.Examplesoffoodswhichcanbeeatenwithyourfingersinclude:baconwhichhasbeencookeduntilitisverycrisp;breadshouldbebrokenratherthancutwithaknife;cookies;sandwiches;andsmallfruitsandberriesonthestem.Mostfastfoodsareintendedtobeeatenwithyourfingers.Donotleanonyourarmorelbowwhileeating.Youmayrestyourhandandwristontheedgeofthetable.InAmerica,peopledonotusetoothpicksatthetable.Someoftherulesmentionedheremaybesomewhatrelaxedininformalsettings.Thebestwaytolearngoodmannersistowatchothers.Observethewayyourwesternfriendseat.ThisisthebestwaytoavoidmakingmistakeswhenyouareunsureofwhattodoLanguageexpansionMakinganinvitationProposingatoastSettingthebillReservingorfindingatablefordinnerExplainingthemenuRecommendingfoodanddrinkTakingordersCommentingondishesDinnertalksTeachingplanWhiteradishcelerygarlicpotatocabbagecapsicumTomatocauliflowerbroccoliBefadcBdheacgfTfftfTffffhomeworkUnit10companyperformanceTeachingobjectivesAftercompletingthislesson,studentsshouldbeabletoUnderstandin