1、Why is this task important for you and our guests?為什么這個(gè)任務(wù)對(duì)你和你的客人非常重要？Answers 回 答:1.Enhance the servikills of staffs through the training.通過培訓(xùn)能使員工增強(qiáng)對(duì)務(wù)的技巧。2.Improve the sense of service of staffs by the training.通過培訓(xùn)能提高員工對(duì)務(wù)的意識(shí)。3.Make your training more profesal and smooth使你的培訓(xùn)更顯專業(yè)并且更為順暢Maain a good im

2、age for yourself and the team你自己及團(tuán)隊(duì)的專業(yè)的形象4.5.Make your trainee feele, comfortable and enjoy the trainingSTANDARD OPERATING PROCEDURE標(biāo) 準(zhǔn) 工 作 程 序how to deal with room too cold operating procedure房間太冷如何處理操作程序TASK NUMBER任務(wù):CPYJ-SOP-ENG-014DEPARTMENT部 門 :Engineering工程部DATE IED簽發(fā)日期:September 20132013 年 9

3、月APPROVED BY批準(zhǔn)人:General Manager Mr. Bjorn Su總經(jīng)理先生GUEST EXPECION客人期望:Our goal is to make sure you have learned to according to our established standards, accuray prosing room is too cold problem的目標(biāo)是確保你已經(jīng)學(xué)會(huì)根據(jù)定的標(biāo)準(zhǔn)，準(zhǔn)確地“處理房間太冷問題”。TIME TO TRAIN培訓(xùn)時(shí)間:40 minutes40 分鐘使前來參加培訓(xùn)的員工備受歡迎、感覺舒適并樂于參加培訓(xùn)WHAT / STEPSHOW/

4、 STANDARDS怎么做/工作標(biāo)準(zhǔn)TRAINING QUESTIONS提 問1. Clear system se明確系統(tǒng)狀態(tài)Clear unit running se明確機(jī)組運(yùn)行狀態(tài)Know inlet and outlet water temperature了解進(jìn)出水溫度Know system inlet and outlet watrere了解系統(tǒng)進(jìn)出水壓力measuring the wind hole temperature測風(fēng)口出風(fēng)溫度1. How to know the system se? 如何了解系統(tǒng)狀態(tài)？2.Check the use environment檢查使用環(huán)境Whe

5、ther open the window有無開窗戶Whether the outside temperature is very low外界溫度是否很低physical condition of the guest客人的身體狀況1.what condition the use environment under?使用環(huán)境在何種狀態(tài)下？3. Check the temperature control panel檢查溫控面板For display judge whether there is electricity 有無顯示判斷是否有電Whether switch on, whether to h

6、ave fault 開關(guān)是否打開，有無故障Wind speed is normal or not風(fēng)速是否正常1.Is the temperature control panel control right or not? 溫控面板控制是否正確？4. Open acs port打開檢查口1. Clean gloves should be worn when operating time操作時(shí)應(yīng)戴干凈手套 2. Avoid dirty acs port避免給檢修口弄臟Floor as protection地板做保護(hù)Should open the acs port close to coiler應(yīng)打

7、開接近盤管的檢修口1.What matters should be paid attention to when open acs port?打開檢查口時(shí)注意哪些事項(xiàng)？5. Check the draught fanSee blade roion check machine direction is correct or not 看扇葉旋轉(zhuǎn)查電機(jī)方向是否正確Adjustment temperature control, see motor speed1. What should you pay attention to when check draught fan?檢查風(fēng)機(jī)時(shí)需要注意什么問題？

8、檢查風(fēng)機(jī)WHAT / STEPSHOW/ STANDARDS怎么做/工作標(biāo)準(zhǔn)TRAINING QUESTIONS提 問在溫控上調(diào)整看電機(jī)風(fēng)速Listen to or touch ram to see if motor vibration or not 聽或摸風(fēng)筒看電機(jī)是否Check if the ram clean or not查筒是否清潔To check if motor overheating oil leakage檢查電機(jī)是否過熱漏油6. Check filter screen檢查濾網(wǎng)Filter screen should have no obvious dust濾網(wǎng)上應(yīng)無明顯灰塵Fi

9、n should have no obvious dust, betn gap fully no deformation and sundry翅片上應(yīng)無明顯灰塵，縫隙之間通透無變形和雜物1. How to check?如何檢查？7. Check electromagnetic valve檢查電磁閥Electricity pen measuring whether there is electricity用電筆測量是否有電Adjust temperature controller Settings, electromagnetic valve should be corresponding op

10、en or closed.調(diào)整溫控器設(shè)定，電磁閥應(yīng)相應(yīng)打開或關(guān)閉when valve is opened, valve front back water temperature is the same, valve closing, temperature difference is very big, otherwise the valve has been damaged or not action閥打開時(shí)，閥前后水溫相同,關(guān)閉時(shí),溫差很大， 否則閥已損壞或不動(dòng)作See manual wrench if have been forced open or1. check what steps

11、 the electromagnetic valve have?檢查電磁閥有哪些步驟？Summary questions 問題總結(jié):How to understand the system se? 1、如何了解系統(tǒng)狀態(tài)？What condition the use environment under? 2、使用環(huán)境在何種狀態(tài)下？Is temperature control panel control correct or not? 3、溫控面板控制是否正確？What should be paid attention to when open check ac 4、打開檢查口時(shí)注意哪些事項(xiàng)？s?

12、5.What problem should be paid attention to when check draught fan?WHAT / STEPSHOW/ STANDARDS怎么做/工作標(biāo)準(zhǔn)TRAINING QUESTIONS提 問closed看手動(dòng)扳手是否被強(qiáng)行打開或關(guān)閉8. Check the water system檢查水系統(tǒng)Check whether open the in and out of the water valve查進(jìn)出水閥門是否打開Valve front back water temperature is the same or not, otherwise t

13、he valves may be damaged.閥前后水溫是否相同，否則閥門可能損壞Check in and out of the water filter is blocked or not查進(jìn)出水管上過濾網(wǎng)是否堵住1.What fauoes the water system have?系統(tǒng)會(huì)有哪些故障？9. deflation1. Valve open se, opened air bleeder side the tube deflation, until there is water out, repeated several times閥門開啟狀態(tài)下，打開盤管側(cè)面放氣閥放 氣，直至

14、有水噴出為止，反復(fù)幾次1.How to deflate?如何放氣？10. Check out the wind conditions檢查出風(fēng)狀況Enough out of wind volume and wind prere, and the same tube all tuyere wind volume and wind prere should be basically the same.足夠的出風(fēng)量和風(fēng)壓，且同臺(tái)盤管所有風(fēng)口風(fēng)量和風(fēng)壓應(yīng)基本一致Use thermometer measure wind temperature， and should accord with the sys

15、tem temperature.用測溫儀測出風(fēng)溫度應(yīng)符合當(dāng)時(shí)的系統(tǒng)水溫1.How to judge the wind condition if normal?怎樣判斷出風(fēng)正常？放氣5、檢查風(fēng)機(jī)時(shí)需要注意什么問題？ 6.How to check the filter screen?6、如何檢查濾網(wǎng)？7.What steps have Check electromagnetic valve? 7、檢查電磁閥有哪些步驟？8. What fauoes the water system have?8、水系統(tǒng)會(huì)有哪些故障？9. How to deal with the ground, base installati