1、1-1 介紹與認識A: Hello, David, good to see you a-gain.A:您好，大衛，很高興再次見到您。B: Hello, Tom. How's business?B:您好，湯姆，生意怎么樣?A: Oh, can't complain.A:噢，還不錯。B: And the family?B:家人怎么樣?A: Fine, thanks.A:很好，謝謝。B: Good. Tom, I'd like to introduce a colleague, Quentin Richardson. Quentis just joined us from E

2、A, and he served for after you from now on. He'll be your day-to-day contact.B:好的，湯姆，我給你介紹一位同事，昆汀·理查德森。昆汀剛剛從EA公司來到我們公司工作，從現在起，他將為您服務。他是您的日常聯絡員。C: Hello, Mr. Thomas.C:您好，托馬斯先生。A: Tom , please. "Mr. Thomas" makes me sound old.A:請叫我湯姆吧托馬斯先生"聽起來老氣橫秋的。C: Fine, Tom. I'm Quentin

3、. I look for-ward to working with you.C:好的，湯姆，我叫昆汀。我盼望和您一起工作。B: I want you to take good care of him , Quentin. He is one of our best customers.B:昆汀，我想讓你好好關照他。他是我們最好的客戶之一。C: I'll do my best.C:我會盡力的。B: I'm sure you will, Quentin.B:昆汀，我想你會的。C: Well, to start the ball rolling, how about having l

4、unch together?C:那么，作為開始，我們先一起吃個午飯怎么樣?A: You know all my favorite restaurants, David.A:大衛，你可知道我最愛去的飯店。1-2 接打電話A: Good morning. Hudson Textile Company.A:早上好!這里是哈德遜紡織品公司。B: Good morning. Could I speak to. Mr. White, please?B:早上好!請叫懷特先生聽電話。A: Yes. Hold the line, please. Hello, I'm afraid Mr. Wh

5、ite is completely snowed under at present. He shouldn't be free until 11 o'clock. Can I take a message?A:好的，請稍等喂，懷特先生現在根本走不開，直到11點才有空。需要我轉告一下嗎?B: Of course. Could you ask him to call me back? It's about the sample of article No.067.B:當然，請叫他給我回電話，是有關067號貨的樣品。A: Yes. What's your name,

6、please?A:可以，請問您貴姓?B: This is Aram of Trans-America Clothing.B:我是泛美服裝公司的艾拉姆。A: Mr. Aram. Does he have your number?A:艾拉姆先生，他有您的電話嗎?B: Yes , but I'll give it to you again. It's 82345678.B:知道，但我還是跟你說一下，82345678。A: Thank you, Mr. Aram. I'll give Mr. White the message.A:謝謝，艾拉姆先生，我會轉告懷特先生。1-3 情

7、感表達A: I can't stand the stupid guy any longer. It's unhelievable.A:我實在不能忍受那個愚蠢的家伙了，真是不可思議。B: Oh, my dear lady, take it easy. You should forgive a green hand like him.B:噢，親愛的，別放心上。原諒像他那樣的新手吧!A: He does everything so mindlessly that he is going to drive me crazy.A:他做事總是沒腦子，快把我逼瘋了。B: I suggest

8、you talk with him and teach him how to deal with the problems.B:我建議你和他談談，也教教他怎么處理那些問題。A: I've told him how to do that several times , but he's never listened to me.A:我告訴過他怎么做很多次了，但是他總是不昕我的。B: Maybe you should communicate with him just like a friend , not a boss.B:或許你應該和他以朋友的身份談談，而不是以上司的身份。A:

9、 Oh , I always have difficulty in get-ting along with the staff.A:噢，我總是和下屬很難相處。B: Just take them as your good friends and have a talk with them as we do. Make sure you won't lose your temper!B:把他們當成你的好朋友，和他們說話就像咱倆這樣。還要保證不發脾氣。A: Oh, so bad. I'm afraid I'll change the image of myself.A:噢，太

10、糟了。恐怕我要改變改變形象了。B: No , it's unnecessary. Just respect the staff and their own opinions.B:不，不需要。你只需要尊重他們和他們的想法就好了。A: But sometimes they offer some use-less proposals, awfully useless.A:但是他們有時候交上來一些沒用的提議，非常沒有價值。B: Oh , no one is perfect.B:沒人是完美的。A: That's right. I should speak to them in a pol

11、ite way.A:對啊，這么一想我應該對他們客氣點。B: All men are equal in the eyes of the God. We have the equal partnership in team.B:上帝眼里每個人都是平等的。我們在團隊里應該是平等的。A: Thanks very much and you're very eloquent.A:非常感謝，你說話總是很得體。B: Thanks for saying that.B:謝謝你這樣說。1-4 真誠的道歉A: Hi, Li Ming. Good afternoon.A:嗨，李明。下午好。B: Hi, Nanc

12、y. Hi , Bobby. (to Bob-by) I hate to bring this up, but that new stereo system you got.B:南茜、鮑比，你們好。(對鮑比)我本不想提的，只是你新買的音響A: What's the matter?A:怎么啦?B: You were playing it very late last night.B:你昨晚一直放到很晚。A: Really?A:真的嗎?B: It kept me awake.B:吵得我睡不著。A: Oh , I'm sorry.A:噢，對不起。B: It kept me awake

13、 a couple of hours.B:吵得我幾個小時都沒睡著。A: I'm sorry，I. I didn't realize it was that loud.A:對不起，我我沒有意識到聲音竟有那么大。B: It was so loud, and it was pretty late, and check with Nancy if you don't believe me.B:還真的有那么大聲呢，況且又很晚了。你不信的話，可以問問南茜。C: It's true. It was a bit loud.C:是的，聲音是稍微大了一點。A: I'm aw

14、fully sorry. I didn't realize it. I promise I'll keep it down in the future.A:很對不起，我當時確實沒意識到會有那么大。我保證以后把聲音開小些。B: Oh , it's no problem. It's OK. You know, it only happened once.B:噢，沒什么大不了的，才這一次嘛。C: I sure am glad we've straightened everything out.C:我很高興，大家把事情說清楚了就好了。2-1 租房A: Hello

15、 , may I help you?A:你好，有什么要幫忙的?B: Yes, I'm interested in the sign you've put up. I'd like to see what the room for rent looks like.B:我對你們掛出的招租廣告很感興趣。我想看一下出租的房間是怎樣的?A: Well, let me show you the room. This way, please. Here you are.A:那好，我帶你去看那房間。請這邊走。到了。B: The room is large and bright. The

16、 two windows open on to a small garden. How nice! It is exactly what I'm looking for.B:房間又寬敞、又明亮。打開落地窗便是小花園。太好了，這正是我想找的地方。A: I'm glad you like it.A:我很高興你喜歡這房間。B: How much would you charge me then?B:你打算收多少房租呢?A: The rent is $ 600 a month if you think that's all right.A:如果你認為可以的話，每月租金600美元

17、。B: Does that include all utilities?B:是否包括其他費用?A: Yes, and you may use the electric stove and refrigerator in the kitchen so long as you buy own food.A:只要你自己買食品，你可以用廚房中的電爐和冰箱。B: When can I move in?B:我什么時候可以搬來?A: Anytime you like.A:你想什么時候來都行。B: How about this afternoon?B:今天下午來行嗎?A: Fine. I'll be

18、expecting you around two.A:好啊。今天下午兩點左右我等你。詢問職位空缺3-1 員工招聘A: Tell me about yourself and your past experience.A:說說你自己和你過去的經歷吧。B: I have worked as an executive secretary for five years, first for a trading company, and now I am working for a trust company. I interact well with peers, clients, administra

19、tors and bosses. I thrive on challenge and work well in high-stress environments.B:我已經做執行秘書五年了。開始是為一家貿易公司工作，現在是在一家信托公司。我和同事、客戶、行政人員以及老板相處得非常好，我能應付挑戰，而且在高壓力環境中也能工作得很出色。A: How are your typing and shorthand skills?A:你的打字和速記能力如何?B: I can type 100 Chinese words a minute and take dictation in English at 1

20、50 words a minute.B:我能一分鐘打100個漢字，英語速記一分鐘可達150個單詞。A: Can you operate computers skillfully?A:你能熟練操作計算機嗎?B: Yes, I can. I have received some special training in computers. Besides I am good at operating common office ma-chines,such as fax machines and duplicating machines.B:沒問題，我接受過計算機方面的專業培訓，而且我還能熟練操作

21、一般的辦公設備，比如傳真機和復印機。A: Sometimes we are very busy and need to work overtime. How do you feel about that?A:有時候我們工作很忙，需要加班。你覺得如何?B: That's all right. But could you tell me how often and how many hours I should work overtime?B:沒關系，你能告訴我加班的頻率和時間長度嗎?A: It just depends. If we have important visiting del

22、egations, you have to stay with us. It's not unusual.A:這得看情況。如果我們有重要的代表團到訪，你就必須加班了，這種情況很正常。B: Mr. Smith, I'd like to ask you a question.B:史密斯先生，我想問你一個問題。A: OK, please.A:好的，請問吧。B: What specific duties would I perform if I am hired?B:如果我被錄用，我的具體工作職責是什么?A: Nothing different from a secretary'

23、;s common responsibilities. However, you know , our company is an international trade-oriented company. Can you handle English papers and write English correspondence?A:和普通的秘書沒什么區別。但我們公司是做國際貿易的，你能處理英文文件和寫英文信件嗎?B: Yes. I'm specialized in English secretary studies at college and that's one of

24、the main parts of my present job.B:可以，我大學時專門學過英語文秘的課程，而且這也是我當前工作中的主要內容之一。A: What are your salary expectations?A:你期望拿多少薪水?B: I really need more information about the job before we start to discuss salary. Maybe you could tell me what is budge-ted for the position.B:在討論薪水前，我需要更多了解這份工作，或者你可以告訴我這個職位的預算報

25、酬是多少。A:￥4000，with raises after the half year according to your competence.A:起薪是每月4000元，半年后會根據你的業績增加薪水。B: I think it's acceptable and I really like the job. And when can I know the decision?B:我覺得可以接受。我真的喜歡這份工作，我什么時候能得知結果呢?A: We'll inform you of our final decision by early August. Do you have

26、any other questions?A:我們會在8月初通知你我們的最終決定。你還有別的問題嗎?B: No. Thank you for the time.B:沒有了，謝謝你的寶貴時間。3-4 請假休假A: Do you have any tissue, Rose? I've used up mine.A:你有紙巾嗎?羅絲，我的用完了。B: Here. Are you all right?B:給，你沒事吧?A: Thanks. I'm all right. It's just my nose. It must be an allergy. Do you have an

27、y Aspirin tablets? I have a terrible headache.A:謝謝，我很好，只是我的鼻子，可能過敏了。你有阿司匹林片嗎，我頭很疼。B. I don't have any. Perhaps you should go to see a doctor.B:我沒有，你應該去看醫生。A: No, no. I'm okay. It's the weather. It was warm and sunny this morning, and now it's chilly and raining.A:不用，我沒事，都怪這天氣，早上還陽光明媚

28、，十分暖和，現在卻下起雨來，變得很寒冷。B: Really, John. still think you should go to see a doctor. You've been sneezing ever since you entered the office this morning. Why don't you take this afternoon off? If you don't want to see a doctor, at least you can go home and have a good rest.B:的確，約翰。我認為你還是應該去看醫

29、生，你上班時不斷打噴嚏，為什么不下午請假呢?如果你不想看醫生，至少得回家好好休息。A: I can't. I'm already behind schedule. Besides, you know Mr. Thomas. He would think that 1 were putting him on.A:不行，我沒有按計劃完成工作，而且，你知道托馬斯先生，他會以為我欺騙他呢。B: You didn't do anything but sneezed this morning , and you can't do anything this afternoo

30、n like this. (She places her hand on John's forehead. ) Gee! You've got a fever!B:你整個上午一直打噴嗖，什么也沒做，像這樣你下午什么也做不了。(她用手撫摸約翰的前額)啊，你發燒了!A: Do I?. Oh, no.A:真的嗎，不會吧。B: Listen to me. You go home now. I'll call my doctor and have him go over , OK?B:聽我說，你現在就回家，我將叫我的醫生過去給你檢查。好嗎?A: What about Mr. Th

31、omas?A:那托馬斯先生怎么辦?B: I'll handle him. Now go home. I'll call you after work.B:我會應付，現在趕緊回家，下班后我會打電話給你。A: Thanks a lot, Rose. Good-bye.A:非常感謝，羅絲，那我走了。Meeting at the Airport機場迎接A: Hi , you must be Mary?A:嗨，你一定是瑪麗吧？B: Yes. It's a pleasure to meet you.B:是的，很高興遇見你，旅程如何？A: Everything was fine an

32、d the plane arrived on time.A:一路上都很順利，飛機也是準點到達。B: Shall we go? I've got a car waiting outside to take us to your hotel.B:我們可以走了嗎?外面已經有輛車等著接我們回旅館了。A: That'd be great. Thanks for taking the time to meet me here.A:太好了。謝謝你抽出時間來這里接我。B: No worries. Our company wants to make sure you have a pleasan

33、t trip.B:別擔心，我們公司希望確保您旅途愉快!A: I really appreciate it.A:我真的表示感激。B: Everything has been organized for you. The accommodation , the transport and all the other little things you may need.B:一切都已經為您準備好了，包括住宿、交通工具和您可能需要的其他物件。A: Does the conference begin tomorrow?A:會議明天開始嗎?B: Yes, there is a welcoming dinn

34、er to-morrow night.B:是的，明晚將有一個接風宴。A: That's great. It gives me some time to rest and see some of this city.A:真棒!那我就有時間休息一下并且參觀一下這座城市。B: It's already been arranged. I will take you on a city tour tomorrow morning.B:這也已經安排好了，明天上午我會帶您游覽。3-2商務會議A: As we mentioned in our last meeting, it's es

35、sential that we brainstorm about some problems that need to be laid on the table right away.A:正如我們在上次會議上提到的，非常有必要就一些需要馬上擺出解決的方法。B: Mr. Chairman!B:主席先生。A: The chair recognizes Mr. Jones.A:會議主席同意瓊斯先生發言。B: Several of our officers are out of town today and we don't have a quorum.B:我們的一些高級管理負責人今天不在城里

36、，我們沒有足夠表決的人數。C: Mr. Chairman, I think that.C:主席先生，我認為A: I'm sorry Ms. Bernstein. You're out of order. Mr. Jones has the floor.A:對不起，貝斯特音女士，你沒有遵守發言順序。現在是瓊斯先生發言。B: As I was about to say , I move that we table the discussion until our next meeting when everyone is present.B:我正想說的是，我提議將討論延遲到下次全體

37、人員都出席時。C: I second the motion.C:我附和這個動議。A: The motion has been moved and seconded. All those in favor, say "aye." All those opposed, say "nay." The "nay" have it. The motion carries. We'll hold our next meeting a week from Monday at the facility. This meeting stands

38、 adjourned.A:動議被提出和附和，同意的人請說"我同意"反對的人請說"我反對"。同意者占多數，動議通過。下次會議將在一個星期后新的場所舉行。現在會議結束。Making Appointments商務約會A: Good morning, Green Motorcars. Can I help you?A:早上好，格林汽車公司，請問你有什么事需要我幫助嗎?B: May I speak to Mr. Green, please?B:我想跟格林先生講話。A: Who is that speaking?A:請問你是誰?B: Zhang Luo from B

39、eijing.B:北京的張駱。A: I'm sorry; Mr. Green is in meeting now. Mr. Zhang., Would you like to speak to someone else in the office?A:張先生，很抱歉，格林先生現在正在開會。你想找辦公室的其他人談談嗎?B: Well, I'd like to fix an appointment to meet Mr. Green next week while I'm in Shanghai.B:哦，我想跟格林先生約一下下周我在上海時與他會面的時間。A: I'l

40、l check Mr. Green's diary and see if I could arrange an appointment for you. Moment please. Yes, Mr. Green has some time on Monday morning, Wednesday morning and Thursday afternoon.A:我來查一下格林先生的記事本后再給你預約。請稍等一下。是的，目前看來格林先生下周星期一和星期三上午，星期四下午都有空。B: May I fix an appointment for Monday morning?B:那我能約在星

41、期一上午嗎?A: Would 10:00 be convenient?A:1O點行嗎?B: Yes, that'll be fine.B:行。A: I'll make a note of that. Would you like me to confirm the appointment?A:我記一下。要我確認這次約見嗎?B: Yes, please. You can contact me any day at Beijingextension 383.B:好的。你可以在任何時間打電話到北京跟我聯系。( 010) 81234567轉383。A: Be

42、ijing.extension 383. I'll confirm your appointment as soon as possible, Mr. Zhang.A:北京，(010) 81234567轉383。張先生，我會盡快給你確認。B: Thank you very much. Good-bye.B:非常感謝，再見。A: Good-bye.A:再見。Meeting Clients會見客戶A: Hi Kate. It's nice to meet you. I'm Allen , Director of Marketing.A:您好凱特，

43、很高興見到您。我是營銷總監艾倫。B: It's a pleasure to meet you, Allen. Here's my card.B:很高興見到您，艾倫。這是我的名片。A: Thank you. And here's mine.A:謝謝您，這是我的名片。B: Thanks. Is this your new logo?B:謝謝。這是貴公司的新標識嗎?A: Yes, we just changed it recently.A:對，我們剛剛換的。B: It's very memorable. I like it.B:這個標識讓人過目不忘，我很喜歡。A: T

44、hank you. Now, would you like something to drink?A:謝謝您。現在，您想喝點什么嗎?B: Yes, please. A green tea would be great.B:是的。一杯綠茶就很好了。A: It'll just be a minute.A:請稍等。B: Thank you.B:謝謝您。A: So, did you find our offices all right?A:您覺得我們的辦公室好找嗎?B: Yes, your directions were very straightforward. Listen, before

45、 I forget, I brought you something from our company in Kansas City. It's saltwater taffy. I hope your team will enjoy it.B:不錯，您指的方向非常明確。對了，趁我還沒忘，我從堪薩斯給你們帶了一些東西。這是鹽水太妃糖。希望你們的團隊能喜歡。A: Thank you. We've prepared some-thing for you to take back to your office as well. It's a selection of loca

46、l teas.A:謝謝您。我們也準備了一些東西讓您帶回去。這是精選的一些本地茶葉。B: Thank you. So, shall we go over the agenda?B:謝謝您。現在，我們來把議程過一遍好嗎?A: Yes, and then I'll give you a tour of the office.A:好的，之后我會帶您參觀我們的辦公室。-1 Inquiry & Offer5-1 詢盤和報盤  A: Mr. Yang , your price for color TV sets is too high. A:楊先生，你關于彩電的

47、報價太高了。B: Well, Mr. Smith, I don't think so, because we offered you CIF Washing-ton. B:嗯，史密斯先生，我并不這樣認為，因為我們報的是華盛頓的到岸價。  A: Your price is not competitive at all , compared with that in the international market. A:你們的價格與國際市場價格相比毫無競爭性。   B: You know, our prices mai

48、nly depend on the size of your order. Could you tell me how much you want to order? B:你知道，我們的價格主要取決于你們的訂貨量。能說說你們想訂多少嗎? A: Five thousand. A: 500臺。  B: We'll give you a 10 percent discount. B:給你 10%的折扣。 A: It's too low a rate compared with those we get from o

49、ther suppliers, I'm afraid.A:比起我們從別的供應商那里得到的折扣，恐怕這太低了。 B: What's your counter-offer then? B:那么你的還價是多少? A: To have this business concluded, you need to lower your price at least by 20 percent, I believe. A:我認為要達成這筆生意，你至少要降低 20%。B: Then, we meet half away. What a-bout 15 pe

50、rcent? B:那么我們各讓一半， 15%怎么樣? A: Good. Let's call it a deal. A:行。成交。5-2 Acceptance & Order 5-2 接受與訂貨A: Mr. Mathew, we and now, want to place an order with you.A:現在我們要向你們訂貨了。 B: Very glad  to  hear that!  I will be happy to accept your order, and will get

51、to work on it right away. B:聽到這一消息十分高興!我們很樂意接受您的訂單，而且會馬上開始生產。 A: We will send you a  purchase order in two days.  We want to ask you to hurry on the execution of the order.A:我們兩天之內就會將訂貨單寄去，而且也請貴公司加緊履行訂單的工作。B: I don't think that will be a problem, but I'll have to. check a

52、nd make  sure. I'll let you know when I confirm your purchase order. B:我想這不會有問題，不過我還是得問一下才能確定。等確認購貨單的時候，我再一起答復你。 A: Thanks. If we are satisfied with the products, I think we will make many orders later. A:謝謝，如果產品令人滿意，我們以后會下更多的訂單。 B: Well, I'm afraid that we can't

53、 send the order until after the Christmas holidays. Our company will be closed for another week. B:呃，恐怕要等到過完圣誕節以后，我們才能開始發貨，我們公司要多放一周的假。 A: That's all right. We will send you a purchase order in one week. I hope you will be able to take care of it. A:沒關系。在一周之內我會寄訂單給你們。希望你們能夠加以處理。&#

54、160;B: No problem. Once we get our purchase order , we will begin preparing the books. B:絕對沒問題。我們一接到您的訂單，就開始備貨。  A: Thanks. We need the products in less than one month because of the market. By the way , will payment against delivery be OK? A:非常感謝。由于市場的原因，我們必須在不到一個月之內就拿到貨。順便問一下，交

55、貨時付款可以嗎?  B: That will be fine. And I can promise you that you'll get the books about two weeks after we get your purchase order. B:可以，而且我們可以保證接到訂單后大約兩周，你們就可以收到貨了。5-4 Signing a Contract 5-4 簽訂合同A: The contract is ready. Will you please check up the particulars and see if ever

56、ything is in order? A:合同準備好了，請你看看里面是否有不妥的地方。 B: Well, everything is all right. There's only one thing I would like to point out that is timely delivery. You know our customers are in urgent need of the goods. B:都不錯，但有一個問題需要提出來，即及時交貨。你知道我們的顧客正急需這批貨物。 A: If you fail to deliver

57、the goods at the time stipulated in the contract, they may turn elsewhere for substitution. In that case, we just can't stand the loss. A:如果你們不能按照合同上所規定的時間交貨，那他們便會轉向別處購買，那樣的話，我們將無法承受損失。 B: You are assured that the shipment will be duly delivered; we must have your L/C at least one mont

58、h before the time of shipment. B:你盡可放心，我們會按時交貨的，但我們必須在船運前一個月收到你們的信用證。 A: Certainly. When I get back, I'll open an L/C for the whole quantity as soon as possible. A:好，我回去后將盡快開出所有數量的信用證。 B: Good. Another thing , the stipulations in the relevant credit should strictly confirm to the terms stated i