1、供應(yīng)商評定與審核程序 Supplier Assessment & Audit Procedure文件名稱/File Name: 供應(yīng)商評定與審核程序 Supplier Assessment & Audit Procedure當(dāng)前版次/Current Edition: 1Released文件編號/File No.: ON 0-70440作者/Author: James Wang發(fā)布日期/Release Date: 2009-01-16審閱/Reviewer: James Wang生效日期/Effective Date: 2009-01-16批準(zhǔn)人/Approver: See Ha

2、i Tan批準(zhǔn)期限/Approve days limited: 10取代信息/Replace Info.: 0發(fā)布人/Releaser: See Hai Tan所屬類別/Business Category: ON 0-704 質(zhì)量管理 Quality 流程負(fù)責(zé)部門/Process Owner: 迅達(dá)中國質(zhì)量部 Schindler China Quality Dept.部門類別/Department Category: This presentation is our intellectual property. Without our written consent, it shall nei

3、ther be copied in any manner, nor used for manufacturing outside Schindler, nor communicated to third parties本文件是迅達(dá)的知識產(chǎn)權(quán). 未經(jīng)迅達(dá)書面同意, 嚴(yán)禁以任何方式復(fù)制, 同時嚴(yán)禁用于迅達(dá)以外的生產(chǎn)制造或傳授給第三方文件內(nèi)容/Content0.前言/Preface1.目的/Purpose該程序保證潛在供應(yīng)商只有在經(jīng)過評定審核合格后，才能向迅達(dá)中國的公司提供產(chǎn)品和服務(wù)；對于現(xiàn)有供應(yīng)商進(jìn)行周期性質(zhì)量審核，以保證產(chǎn)品和服務(wù)質(zhì)量穩(wěn)定可靠。This procedure ensure that

4、 only those potential suppliers who passed supplier assessment only could provide products and services to Schindler China; The Existing suppliers should also be audited periodically to ensure product and service quality are maintained or continuously improved in a long term.2.范圍/Scope該流程適用于所有向迅達(dá)中國提

5、供電扶梯產(chǎn)品部件和外協(xié)加工服務(wù)的供應(yīng)商，但不包括銷售、安裝和維保服務(wù)代理商提供的服務(wù)。已列在LQP上的供應(yīng)商已由集團(tuán)評定合格，自動具有提供所列材料的資格。在適當(dāng)情況下，該流程也可用于迅達(dá)工廠的質(zhì)量審核。This procedure applies to products and services provided by Non-Schindler 3rd party suppliers (excluding sales, installation or maintenance agents) for Schindler China and the products /services shou

6、ld be used on elevator or its products or related services. LQP suppliers are automatically qualified for supplying the listed products, because qualification is done by Group. Audit procedures can be used also for Schindler KW where appropriate.3.定義與縮寫/Term And Abbreviation4.文件描述/Description4.1 供應(yīng)商

7、審核類型 Supplier audit type第一類：供應(yīng)商評定審核 用于評定供應(yīng)商是否有資格成為迅達(dá)的供應(yīng)商。通過六個部分來綜合衡量期望提供新部件/材料的現(xiàn)有或潛在供應(yīng)商的整體公司體系是否在產(chǎn)品開發(fā)設(shè)計生產(chǎn)上具有足夠的可靠性。Type I: Supplier Assessment (SA) Verify whether a supplier fits Schindler's requirements. It evaluates 6 chapters in a 'complete picture' approach to assess the total busine

8、ss system of the supplier / potential supplier for full business process reliability in product creation, manufacturing and design.第二類：供應(yīng)商質(zhì)量審核 用于審核供應(yīng)商的產(chǎn)品和流程系統(tǒng)是否符合迅達(dá)質(zhì)量要求,系統(tǒng)性識別供應(yīng)商產(chǎn)品和流程系統(tǒng)方面的改進(jìn)可能，采取糾正和預(yù)防性措施并跟進(jìn)實施。可以作為新產(chǎn)品線/子系統(tǒng)&部件進(jìn)入批量生產(chǎn)前的審核要求;作為批量生產(chǎn)后周期性復(fù)審的要求;作為已有供應(yīng)商新增/更改所供產(chǎn)品。Type II: Supplier Quality A

9、udit (SQA)Check the supplier's product & process system compliance with Schindler Quality requirements. Identify systematically the areas of improvement in supplier's product & process system, address corrective & preventive actions and follow-up on the implementation. It's a

10、pplied to the situation as follows: as a requirement of the introduction of new product lines/subsystems & components before series production; for periodically re-auditing after series production; in case of adding or change of supplied product for existing suppliers.第三類：專項審核 針對特定問題進(jìn)行審核，判斷糾正和預(yù)防

11、措施是否達(dá)到了預(yù)定效果。Type III: Special Audit Audit on specific problem for corrective or preventive action results against pre-defined requirement.5.流程圖/Flow Chart第一類：供應(yīng)商評定審核Type I: Supplier Assessment步驟1 提出對供應(yīng)商進(jìn)行審核對于供應(yīng)商評定審核(第一類)，由采購項目組長根據(jù)ON 0-74301/SCWI 5561供應(yīng)商選擇程序?qū)撛诠?yīng)商初步篩選后，通知供應(yīng)商質(zhì)量經(jīng)理對潛在供應(yīng)商進(jìn)行審核。Step1 Reque

12、st for supplier auditFor Supplier Assessment (Type I), Purchasing category Leader identifies potential suppliers through initial filtering according to ON 0-74301/SCWI 5561, informs Supplier Quality Manager for audit requestof potential supplier.步驟2 審核準(zhǔn)備1）對于供應(yīng)商評定審核(第一類)，由采購部門組織聯(lián)合審核小組。2）聯(lián)合審核小組預(yù)先回顧相關(guān)文

13、件，并準(zhǔn)備審核文件。 供應(yīng)商評定審核(第一類)使用SCF 4301 供應(yīng)商評估表。Step2 Prepare audit1) For Supplier Assessment (Type I) Purchasing department organizes joint audit team.2) Joint audit team review relevant documents in advance and prepare below documents. For Supplier Assessment (Type I), use SCF 4301 Supplier Evaluation Fo

14、rm.步驟3 安排審核1）采購項目組長與供應(yīng)商聯(lián)系，安排具體的審核時間，通知聯(lián)合審核小組進(jìn)行審核。Step3 Arrange audit1) Purchasing Category Leader contacts supplier to define exact audit time, and inform joint audit team.步驟4 執(zhí)行審核1) 聯(lián)合審核小組按照相應(yīng)表格記錄審核結(jié)果。 供應(yīng)商評定審核(第一類) SCF 4301 供應(yīng)商評估表。Step4 Implement audit1) Joint audit team implement audit according t

15、o specific forms and record audit results. For Supplier Assessment (Type I) use SCF 4301 Supplier Evaluation Form.步驟5 根據(jù)審核結(jié)果決定審核結(jié)論和推薦結(jié)果1）供應(yīng)商質(zhì)量經(jīng)理/或工廠質(zhì)量經(jīng)理評估聯(lián)合審核小組的審核結(jié)果，決定審核結(jié)論； 供應(yīng)商評定審核（第一類）是否推薦潛在供應(yīng)商，同時在SCF 4301 供應(yīng)商評估表上填寫該結(jié)論和推薦結(jié)果；給出SCF 0441 供應(yīng)商整改通知單(若有)。2）聯(lián)合審核小組完成審核報告由小組成員會簽后，提交供應(yīng)商質(zhì)量經(jīng)理/或工廠質(zhì)量經(jīng)理發(fā)布；3）如在供應(yīng)商

16、評定審核（第一類）中發(fā)現(xiàn)弱項，聯(lián)合審核小組開出SCF 0441供應(yīng)商整改通知單，由采購項目組長通知供應(yīng)商整改。Step5 Conclude audit findings and recommendation based on audit performed1) Supplier Quality Manager/KW Quality Manager reviews audit findings of joint audit team, and finalize audit conclusion, For Supplier Assessment (Type I), fill in recommen

17、dation conclusion in SCF 4301 Supplier Evaluation Form, SCF 0441 Supplier Corrective and Preventive Action Request (if any);2) Joint audit team finish and sign audit report, and submit to Supplier Quality Manager/KW Quality Manager for release;3) If any weak point exists in Supplier Assessment (Type

18、 I), joint audit team send SCF 0441 Supplier Corrective and Preventive Action Request to Purchasing Category Leader to inform suppliers for actions;步驟6 發(fā)布審核報告供應(yīng)商質(zhì)量經(jīng)理/或工廠質(zhì)量經(jīng)理將審核報告、SCF 0441 供應(yīng)商整改通知單(若有)，發(fā)布給相關(guān)部門；Step6 Release audit reportSupplier Quality Manager/KW Quality Manager publish audit reports

19、, SCF0441 Supplier Corrective and Preventive Action Request if any, to relevant departments;步驟7 關(guān)閉要求整改項供應(yīng)商評定審核（第一類）采購項目組長將按ON 0-74301/SCWI 5561繼續(xù)進(jìn)行該供應(yīng)商的評定；采購項目組長負(fù)責(zé)督促供應(yīng)商整改，由審核小組人員驗證整改結(jié)果，最后由供應(yīng)商質(zhì)量經(jīng)理/或工廠質(zhì)量經(jīng)理判斷是否可以關(guān)閉整改行動或需要重新整改。Step7 Close corrective actionsFor Supplier Assessment (Type I), Purchasing Ca

20、tegory Leader goes on supplier qualification according to ON 0-74301/SCWI 5561 Supplier Selection Procedure. Purchasing category leader shall drive corrective actions on supplier side, joint audit team shall verify results of corrective actions and Supplier Quality Manager/KW Quality Manager shall d

21、ecide if corrective actions can be closed or further actions are needed.供應(yīng)商評定審核(第一類)結(jié)束End of Supplier Assessment (Type I)第二類 供應(yīng)商質(zhì)量審核 & 第三類 專項審核Type II Supplier Quality Audit & Type III Special Audit流程以供應(yīng)商質(zhì)量審核為例，如為專項審核則使用專項審核表格，如 SCF0441 供應(yīng)商整改通知單。The flowchart is for illustration of Supplier

22、Quality Audit. For Special Audit, special audit forms shall be used, e.g SCF 0441 Supplier Corrective & Preventive Action Request.步驟1 提出對供應(yīng)商進(jìn)行審核1)供應(yīng)商質(zhì)量審核(第二類)，由供應(yīng)商質(zhì)量經(jīng)理和/或工廠質(zhì)量經(jīng)理制定年度審核計劃執(zhí)行或根據(jù)實際需要決定安排審核，參見ON 0-74302 供應(yīng)商業(yè)績評估程序；2)專項審核(第三類)可由供應(yīng)商質(zhì)量經(jīng)理和/或工廠質(zhì)量經(jīng)理根據(jù)實際需要提出，包括整改項目、樣品評定的現(xiàn)場審核。Step1 Request for

23、supplier audit1) For Supplier Quality Audit (Type II), Supplier Quality Manager and/or KW-Quality Manager initiate audit as their annual audit plan or at his decision if necessary, see ON 0-74302 Supplier Performance Monitoring Procedure. 2) Special Audit (Type III) request can be initiated per actu

24、al needs like audit for corrective action, audit for special processes required by sample evaluation.步驟2 審核準(zhǔn)備1）對于供應(yīng)商質(zhì)量審核(第二類)和專項審核(第三類)由供應(yīng)商質(zhì)量經(jīng)理/或工廠質(zhì)量經(jīng)理組織聯(lián)合審核小組。 聯(lián)合審核小組成員為來自質(zhì)量部、采購部和技術(shù)部等相關(guān)人員。2）聯(lián)合審核小組預(yù)先回顧相關(guān)文件（如以前的評定審核質(zhì)量審核發(fā)現(xiàn)、質(zhì)量協(xié)議、近期問題），并準(zhǔn)備審核文件。 供應(yīng)商質(zhì)量審核(第二類)使用SCF 0445 供應(yīng)商質(zhì)量審核表。 專項審核(第三類)可使用SCF 0441供應(yīng)商整改通

25、知單。Step2 Prepare audit1) For Supplier Quality Audit(Type II) and Special Audit (Type III), Supplier Quality Manager/KW Quality Manager organizes joint audit team. Audit team members should come from Quality, Purchase, Technical Dept. and other related.2) Joint audit team review relevant documents (e

26、.g. previous assessment or quality audit findings, Quality Agreement recent problems) in advance and prepare below documents. For Supplier Quality Audit (Type II) use SCF 0445 Supplier Quality Audit Form. For Special Audit (Type III), SCF 0441 Supplier Corrective and Preventive Action Request can be

27、 used. 步驟3 安排審核1）供應(yīng)商質(zhì)量經(jīng)理/或工廠質(zhì)量經(jīng)理與供應(yīng)商聯(lián)系，安排具體的審核時間，通知聯(lián)合審核小組進(jìn)行審核。Step3 Arrange audit1) Supplier Quality Manager/KW Quality Manager contacts supplier to define exact audit time, and inform joint audit team.步驟4 執(zhí)行審核1) 聯(lián)合審核小組按照相應(yīng)表格記錄審核結(jié)果。 供應(yīng)商質(zhì)量審核(第二類) SCF 0445 供應(yīng)商質(zhì)量審核表 和 SCF 0444 審核發(fā)現(xiàn)表; 專項審核(第三類)可使用SCF 04

28、41供應(yīng)商整改通知單。Step4 Implement audit1) Joint audit team implement audit according to specific forms and record audit results. For Supplier Quality Audit (Type II) use SCF 0445 Supplier Quality Audit Form and SCF 0444 LOF form for Supplier Quality Audit; For Special Audit (Type III), SCF 0441 Supplier Co

29、rrective and Preventive Action Request can be used. 步驟5 根據(jù)審核結(jié)果決定審核結(jié)論和推薦結(jié)果1）供應(yīng)商質(zhì)量經(jīng)理/或工廠質(zhì)量經(jīng)理評估聯(lián)合審核小組的審核結(jié)果，決定審核結(jié)論； 供應(yīng)商質(zhì)量審核（第二類）根據(jù)SCF 0445 供應(yīng)商質(zhì)量審核表給出打分并開出相應(yīng)的SCF 0444 審核發(fā)現(xiàn)表； 專項審核（第三類）確認(rèn)糾正預(yù)防措施是否關(guān)閉，否則更新已開出的SCF 0441供應(yīng)商整改通知單。2）聯(lián)合審核小組完成審核報告由小組成員會簽后，提交供應(yīng)商質(zhì)量經(jīng)理/或工廠質(zhì)量經(jīng)理發(fā)布。3）如在供應(yīng)商質(zhì)量審核(第二類)或?qū)ｍ棇徍?第三類)中發(fā)現(xiàn)弱項，聯(lián)合審核小組開出S

30、CF 0444審核發(fā)現(xiàn)表或新的整改通知單通知供應(yīng)商，由供應(yīng)商質(zhì)量經(jīng)理/或工廠質(zhì)量經(jīng)理通知供應(yīng)商整改。Step5 Conclude audit findings and recommendation based on audit performed1) Supplier Quality Manager/KW Quality Manager reviews audit findings of joint audit team, and finalize audit conclusion. For Supplier Quality Audit (Type II), provide score bas

31、ed on SCF 0445 Supplier Quality Audit form and give filled LOF form SCF 0444; For Special Audit (Type III), decide if corrective or preventive actions can be closed. If not, update last SCF 0441 Supplier Corrective and Preventive Action Request.2) Joint audit team finish and sign audit report, then

32、submit to Supplier Quality Manager/KW Quality Manager for release.3) If any weak point exists in Supplier Quality Audit (Type II) and Special Audit (Type III), joint audit team fills SCF 0444 LOF form or updated SCF 0441 Supplier Corrective and Preventive Action Requests. Supplier Quality Manager/KW

33、 Quality Manager will inform suppliers for actions.步驟6 發(fā)布審核報告供應(yīng)商質(zhì)量經(jīng)理/或工廠質(zhì)量經(jīng)理將審核報告、SCF 0441 供應(yīng)商整改通知單(若有)，發(fā)布給相關(guān)部門.Step6 Release audit reportSupplier Quality Manager/KW Quality Manager publish audit reports, SCF0441 Supplier Corrective and Preventive Action Request if any, to relevant departments.步驟7 關(guān)閉要求整改項對于供應(yīng)商質(zhì)量審核(第二類)和專項審核(第三類)，由供應(yīng)商質(zhì)量經(jīng)理/或工廠質(zhì)量經(jīng)理負(fù)責(zé)督促供應(yīng)商整改，由審核小組人員驗證整改結(jié)果，最后由供應(yīng)商質(zhì)量經(jīng)理/或工廠質(zhì)量經(jīng)理判斷是否可以關(guān)閉整改行