1、商務英文郵件回復報價函樣本大全 說明漲價原因 Dear Sir or Madam: Enclosed is our new price list which will come into effect the end of this month. You will see that we have increased our prices on most models. We have, however, refrained from doing so on some models of which we hold large stocks. The explanation for our i

2、ncreased prices stems from the fact that we are now paying 10% more for our raw materials than we were paying last year, along with some of our subcontractors having raised their prices as much as 15%. As you know, we take great pride in our product an dare proud of the reputation for quality and de

3、pendability we have built over 15years. We will not compromise that reputation because of raising costs. We have, therefore, decided to raise the price of some of our products. We hope you will understand our position and look forward to your cooperation. With best regards, Hillary 說服買家漲價之前下單 Dear S

4、ir or Madam: This is regarding our quotation dated 2 November, and our mail offer dated 8 November concerning the supply of widgets(小機具.We are prepared to keep our offer open until the end of this month. For your information, the market is firm and growing. There is very little likelihood of any sig

5、nificant change in the visible future. As this product is in great demand and the supply is limited, to secure your order, we would recommend that you accept this offer without delay Yours sincerely, Hillary 對價格作出讓步 Dear Sir or Madam: Thank you for your mail. We are disappointed to hear that our pri

6、ce for your required product is too high for your acceptance. You mentioned that Japanese goods are being offered to you at a price approximately 8% lower than our quote. We accept your position, but we are of the opinion that the quality of the other makes does not measure up to that of our product

7、s. Although we are keen to do business with you, we regret that we cannot accept your counter offer. We do want to try and work with you, and meet your request, but the best we can do is to reduce our previous quotation by 3%.We hope that this will meet your approval. We look forward to hearing from

8、 you. With best regards, Hillary 答復在30日有效期的信用狀付款的建議 Dear Sir or Madam: Thank you for your order of 500b/w TV sets by your letter dated 17 July. We have considered your proposal to pay by a 30-day letter of credit. We do not usually accept time credit; however, in view of our long and mutually benefi

9、cial relationship, we are willing to make an exception this time. I must stress that this departure from our usual practice relates to this transaction only. This one-time accommodation does not set a precedent for future transactions. I am enclosing our sales contract No.834 covering the order. I w

10、ould b e grateful if you would follow the usual procedure. Yours sincerely, Hillary 答復直接付款的要求 Dear Sir or Madam: Thank you for your letter dated 2 October requesting payment against documents for contracts No.482 and 483. We are pleased to say that we agree to your request. We wish, however, to make

11、 it clear that in our future transactions, involved for each transaction is less than US$5,000 or the equivalent in Renminbi. Should the amount exceed that figure, payment by letter of credit will be required. We would like to say that this exception is allowed only in light of our long and mutually

12、 beneficial association. Yours sincerely, Hillary 同意修改付款條件 Dear Sir or Madam: We thank you for your letter dated 6 June and are pleased to acknowledge your order No. 463 of the same date for ceramic tiles. The modified terms of payment you propose are quite acceptable and a telex has been dispatched

13、 to you to this effect. All the items in your order can be supplied from stock and will be packed and shipped immediately upon the remittance by telegraphic transfer being received. The following documents will be air mailed to you immediately after shipment is made:1. Bill of lading in duplicate 2.

14、 Invoice, FOB Shanghai in triplicate 3. Guarantee of quality We will, of course, notify you by telex as soon as your order is shipped. You can rely on us to give prompt attention to this and any future orders you may place with us. Yours sincerely, Hillary 就要求以承兌交單付款作答復 Dear Sir or Madam: Thank you

15、for your request for a trial delivery of ceramic resistors but regret to say that we cannot agree to your proposal. As an exception, the best we can do for the trial delivery is to offer you direct payment at sight terms. If you accept our proposal, you run very little risk, since our brand products

16、 are well known for the quality, attractive design and reasonable price. Our lines sell very well all over the world and have done so for the last 30 years. We do not think you will have any difficulty in achieving a satisfactory performance with this item. If you find our proposal acceptable, pleas

17、e let us know and we can then expedite the transaction. Yours sincerely, Hillary 要求開立信用狀 Dear Sir or Madam: This is in regards to your order for 5,000widgets and our sales confirmation No. 341. We would like to remind you that the delivery date is approaching and we have not yet received the coverin

18、g letter of credit. We would be grateful if you would expedite the establishment of the L/C so that we can ship the order on time. In order to avoid any further delay, please make sure that the L/C instructions are in precise accordance with the terms of the contract. We look forward to receiving yo

19、ur re sponse at an early date. Yours sincerely, Hillary 修改信用狀 Dear Sir or Madam: Your letter of credit No.8844 issued by the Royal Bank of Canada has arrived. Upon further examination, we have found that transshipment and partial shipment are not allowed. As direct sailings to Portugal are infrequen

20、t, we have to transshipment may be necessary. With regard to partial shipment, it would speed matters up if we have in stock instead of waiting for the whole shipment to be completed. With this in mind, I send you a letter today asking for the letter of credit to be amended to read “part shipment an

21、d transshipment allowed”. I trust this amendment will meet your approval and you will send e-mail to us that effect without delay. Yours sincerely, Hillary 延長信用狀期限 Dear Sir or Madam: Thank you for your letter of credit covering your order for 10,000 widgets. We regret to say that, owing to a delay o

22、n the part of our suppliers, we will not be able to get the shipment ready before the end of this month. We faxed you earlier today to that effect. We expect that the consignment will be ready for shipment in the early part of August. We are arranging to ship it on the Great Wall-sailing from Shangh

23、ai on 7 August. We are looking forward to receiving your faxed extension to the letter of credit so that we can effect shipment of the goods. We send our sincere apologies for the delay and trust that it will not inconvenience you. Yours sincerely, Hillary 請示提供信用資料 Dear Sir or Madam: Thank you for y

24、ou interest in our products. We hope the samples we sent you on 5 February were up to your expectations. We would like to sort out the credit formalities as soon as possible possible so that we can begin trading. Could you provide us that we can begin trading. Could you provide us with the requisite

25、 financial information so that we can open your new account immediately? Please include a recent financial statement, the name of your bank and references,together with any other relevant credit details. The information you provide will, of course, be held in the strictest confidence. We look forwar

26、d to a long and prosperous relationship with your company. Yours sincerely, Hillary 拒絕賒銷 Dear Sir or Madam: Thank you for your order No. 6565 dated 1 July for 100widgets. I regret to say that our records show that we do not have sufficient letter of credit. We can fulfill your order only upon the re

27、ceipt of a confirmed, irrevocable letter of credit. We are sorry for the delay and await your instructions. Yours sincerely, Hillary 要求按現金提貨方式裝運訂貨 Dear Sir or Madam: Thank you for your order No.6464 dated 28 April for 40 widgets. We would like to arrange for immediate shipment. Unfortuna tely, we do

28、 not have sufficient credit information to offer you open account terms at this time. Would it be acceptable to ship this order cash on delivery? If you wish to receive open account terms for your next order, please provide us with the standard financial statement and bank reference. This informatio

29、n will be held in the strictest confidence. We look forward to hearing from you. Yours sincerely, Hillary 延遲付款 Dear Sir or Madam: Thank you for your letter dated 24 March. We are very sorry to hear about your companys current financial problems. We have considered your request to delay payment of yo

30、ur outstanding balance of US$11.426 until 1 May of this year. We are happy to tell you that we can agree to your proposal. We must add, however, that this preferential treatment is being given only because of your current circumstances. It cannot be taken as a precedent for our future commercial rel

31、ationship. We wish you better times ahead. Yours sincerely, Hillary 確認供貨 Dear Sir or Madam: As a result of our recent exchange of information, we have a strong interest to work with your proposal. Please see the following terms and conditions as a confirmation of the start of our business relationsh

32、ip. Product Name: Spec. Number: Quantity: Price: Packing: Payment: We hope that this first transaction will come to a successful conclusion for both of us. We look forward to continuing a mutually beneficial trade between our companies. Yours faithfully, Hillary 回復客人英文郵件模板 1.無法提供客戶想要的產品時回復 Dear Than

33、k you for your enquiry of 12 March cate 9 cable. We appreciate your efforts in marketing our products and regret very much that we are unable to supply the desired goods due to excessive demand. We would, however, like to take this opportunity to offer the following material as a close substitute: C

34、ate 5, US$_ per meter FOB Shanghai, including your commission 2%. Please visit our catalog at for more information on this item. If you find the product acceptable, please email us as soon as possible. Sincerely, 2.對客戶一般訊盤的三種回復 Dear Mr. Jones: We thank you for your email enquiry for both groundnuts

35、and Walnutmeat CNF Copenhagen dated February, 21. In reply, we offer firm, subject to your reply reaching us on or before February 26 for 250 metric tons of groundnuts, handpicked, shelled and ungraded at RMB2000 net per metric ton CNF Copenhagen and any other European Main Ports. Shipment to be mad

36、e within two months after receipt of your order payment by L/C payable by sight draft. Please note that we have quoted our most favorable price and are unable to entertain any counter offer. As you are aware that there has lately been a large demand for the above c ommodities. Such growing demand wi

37、ll likely result in increased prices. However you can secure these prices if you send us an immediate reply. Sincerely, Dear Mr. Jones: We thank you for your letter dated April 8 inquiring about our leather handbags. As requested, we take pleasure in offering you, subject to our final confirmation,

38、300 dozen deerskin handbags style No.MS190 at $124.00 per dozen CIF Hamburg. Shipment will be effected within 20 days after receipt of the relevant L/C issued by your first class bank in our favor upon signing Sales Contract. We are manufacturing various kinds of leather purses and waist belts for e

39、xportation, and enclosed a brochure of products for your reference. We hope some of them meet your taste and needs. If we can be of any further help, please feel free to let us know. Customers' inquiries are always meet with our careful attention. Sincerely, Re: SWC Sugar Dear Sirs, We are in re

40、ceipt of your letter of July 17, 2002 asking us to offer 10,000 metric tons of the subject sugar for shipment to Japan and appreciate very much your interest in our product. To comply with your request, we are offering you the following: 1. Commodity: Qingdao Superior White Crystal Sugar. 2. Packing

41、: To be packed in new gunny bag of 100kgs. each. 3. Quantity: Ten thousand (10000 metric tons. 4. Price: US dollars one hundred and five (US$105.00 per metric ton, Fob Qingdao. 5. Payment: 100% by irrevocable and confirmed letter of credit to be opened in our favor through A1 bank in Qingdao and to

42、be drawn at sight. 6. Shipment: Three or four weeks after receipt of letter of credit by the first available boat sailing to Yokohama direct. Please note that we do not have much ready stock on h 3.客戶向我們發(fā)出關于一個物品的訊盤后我們發(fā)的還盤 Dear : Thank you for your inquiry of 16 March. We are pleased to hear that you

43、 are interested in our product "toaster". We've enclosed the photo and detailed information of the product for your reference: Product: toaster Specification: xxxxxxxxxxxxxxx Package: 1pcs/box Price: 10usd/pcs Payment: L/C For purchase quantities over 1,000pcs of individual items we wo

44、uld allow you a discount of 1%. Payment is to be made by irrevocable L.C at sight. We look forward to receiving your first order. Sincerely, 4.對新客戶想和我們建立合作關系的還盤 Dear Mr. Jones: We have received your letter of 9th April showing your interest in our complete product information. Our product lines main

45、ly include high quality textile products. To give you a general idea of the various kinds of textiles now available for export, we have enclosed a catalogue and a price list. You may also visit our online company introduction at Http:/ which includes our latest product line. We look forward to your

46、specific enquiries and hope to have the opportunity to work toget her with you in the future. Sincerely,. Mark Li 商務英文書信模版：外貿中的郵件往來模板匯總 針對外貿中的郵件往來，整理了以下英文書信模版。主要涵蓋“主動跟新買家建立聯系”、“對新買家要求建立業(yè)務聯系的回復”、“向老客戶介紹公司新的產品信息”、“回復對某個產品的查詢”、“無法提供對方查詢中所要求的產品時”、“查詢對方公司的產品”、“幾種報盤”、“信用證相關”、“報價相關”等模版。 A、主動跟新買家建立聯系 Dear M

47、r. Jones: We understand from your information posted on A that you are in the market for textiles. We would like to take this opportunity to introduce our company and products, with the hope that we may work with Bright Ideas Imports in the future. We are a joint venture specializing in the manufact

48、ure and export of textiles. We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present. You may also visit our online company introduction at Http:/ which includes our latest product line. Should any of these items be of interest to you, pl

49、ease let us know. We will be happy to give you a quotation upon receipt of your detailed requirements. We look forward to receiving your enquires soon. Sincerely, John Roberts B、對新買家要求建立業(yè)務聯系的回復 Dear Mr. Jones: We have received your letter of 9th April showing your interest in our complete product in

50、formation. Our product lines mainly include high quality textile products. To give you a general idea of the various kinds of textiles now available for export, we have enclosed a catalogue and a price list. You may also visit our online company introduction at Http:/ which includes our latest produ

51、ct line. We look forward to your specific enquiries and hope to have the opportunity to work together with you in the future. Sincerely,. C、向老客戶介紹公司新的產品信息 Dear Mr. Jones: We have refreshed our online catalog at , and now it covers the latest new products, which are now available from stock. We belie

52、ve that you will find some attractive additions to our product line. Once you have had time to study the supplement, please let us know if you would like to take the matter further. We would be very happy to send samples to you for close inspection. We will keep you informed on our progress and look

53、 forward to hearing from you. Sincerely, D、回復對某個產品的查詢 Dear Mr. Jones: Thank you for your inquiry of 16 March. We are pleased to hear that you are interested in our product "toaster". We've enclosed the photo and detailed information of the product for your reference: Product: toaster S

54、pecification: xxxxxxxxxxxxxxx Package: 1pcs/box Price: 10usd/pcs Payment: L/C For purchase quantities over 1,000pcs of individ ual items we would allow you a discount of 1%. Payment is to be made by irrevocable L.C at sight. We look forward to receiving your first order. Sincerely, E、無法提供對方查詢中所要求的產品

55、時 Dear Mr. Jones: Thank you for your enquiry of 12 March cate 9 cable. We appreciate your efforts in marketing our products and regret very much that we are unable to supply the desired goods due to excessive demand. We would, however, like to take this opportunity to offer the following material as

56、 a close substitute: Cate 5, US$_ per meter FOB Shanghai, including your commission 2%. Please visit our catalog at for more information on this item. If you find the product acceptable, please email us as soon as possible. Sincerely, F、查詢對方公司的產品 Dear Sir or Madam: We know that you are exporters of

57、textile fabrics. We would like you to send us details of your various ranges, including colors and prices, and also samples of the different qualities of material used. We are volume dealers in textiles and believe there is a promising market in our area for moderately priced goods of this kind ment

58、ioned. When quoting, please state your terms of payment and discount you would allow on purchases of quantities of not less than 1000 meters of individual items. Prices quoted should include insurance and freight to San Francisco. Sincerely, G、幾種報盤 (a. Dear Mr. Jones: We thank you for your email enq

59、uiry for both groundnuts and Walnutmeat CNF Copenhagen dated February, 21. In reply, we offer firm, subject to your reply reaching us on or before February 26 for 250 metric tons of groundnuts, handpicked, shelled and ungraded at RMB2000 net per metric ton CNF Copenhagen and any other European Main Por