劍橋商務英語實訓指導書（教案）

一、實訓項目在整個專業實訓環節中的地位

本實訓項目是通過一系列規范、有效的商務仿真場景交際練習對學生進行商務口語基本

技能和技巧訓練，結合社交英語-電話用語；會議組織安排；商務貿易活動-產品推銷、商談

技巧；招聘員工；公司介紹；價格談判等模擬現場商務交際實踐，使學生們在全面提高五項

基本技能（聽、說、讀、寫、譯）的基礎上，培養學生的商務意識，掌握商務禮儀;

提高話語分析功底、邏輯思維功底、語言組織功底和雙語表達功底。它是專業課學習的延

續和發展，提升學生從業競爭功底及職業素養的有效途徑。

二、實訓項目的要求

項目一：社交英語，電話用語

1了解社交和電話相關知識；

2掌握英漢社交用語中的文化差異;

3熟悉社交和電話常用表達方法。

項目二：會議組織安排

1了解會議組織安排的相關知識；

2掌握會議組織安排相關程序；

3熟悉會議組織安排相關表達方法。

項目三：商務貿易活動一產品推銷

1了解產品推銷的基本常識；

2掌握產品推銷的主要步驟和注意事項;

3熟悉產品推銷的表達方法。

項目四：招聘員工

1了解招聘員工的基本知識和常見問題；

2掌握招聘員工流程；

3熟悉招聘員工的相關表達方法。

項目五：公司介紹

(1)了解描述公司組織結和的基本常識；

(2)掌握公司主營方向及業務描述；

(3)熟悉公司或產品的相關要素以及表達方法。

項目六：價格談判

(1)能擬定商務談判計戈I。

(2)掌握商務談判中報價還價階段的策略。

(3)能靈活運用價格談判中的讓步技巧。

三、實訓項目具體操作過程和內容

項目一：社交英語，電話用語

詞句的拓展：國際電話中的常用語

Hello.May1speaktoMr.Brown?

?Yes,thisishespeaking.

?Who'sspeaking,please?

?I'msorry,heisnotinnow.

?Wouldyouliketoleaveamessage?

?Mr.Brownisonanotherlinenow.

?Holdthelineamoment,please.

?MayIhaveExt.5883?

?Ican'thearyou.

?Wouldyouspeakalittlelouder?

?Fmsorry.Ihavethewrongnumber.

?Youarewantedonphone.

?Willyouaskhimtocallmebacklater?

?Iwascutoff.Willyouconnectmeagain?

?Wellcallyoubackinafewminutes.Willyouhangupandwait,please?

?IwanttoplaceanoverseascalltoNewYork.

?Couldyoutellmethetimeandchargesafterthecall?

?Sorry,Ican'twait.Pleasecancelthecall.

?ThisistheSingaporeoperator.WouldyouconnectmewithMr.Leeinthe

InternationalDepartment?

?ThisistheoverseasoperatorintheUnitedStates.Youhaveanoverseascollectcall

from

?Mr.SmithinSanFrancisco.Willyouacceptthecharges?

(二)交際實踐

----------------實訓練習-------------------

(O=Operator,C=Chinese)

O:IsthistheSilverStarTradingCompany?

C:Yes,itis.

O:ThisistheoverseastelephoneoperatorintheUnitedStates.WehaveacallforMr.John

WangintheInternationalFinanceDepartmentfromaMr.RobertofABCCompanyinNew

York.

C:Fromwhom,didyousay?

O:FromaMr.RobertofABCCompanyinNewYork.

C:Thankyou.Justholdtheline,please.

(Severalsecondslater...)

C:Hello.I'msorrybutMr..JohnWangisinaconferencerightnow.

O:Oh,isthatright?Whenwillhebefree?

C:Well,he'llbefreearoundfouro'clock.

O:Isee.Justaminute,please.

(Severalsecondslater...)

O:Hello.HowaboutMr.PeterChen,then?

C:Yes,he'shere.Onemoment,please.

PeterChen:Hello.ThisisPeterChenspeaking.

O:Oh,Mr..Chen?Willyouholdtheline,please?

(Pause)

O:Thankyouforwaiting.Mr.Robertisontheline.Goahead,please.

PeterChen:Thankyou.

-實訓練習二------------------

Inthispart,youandyourpartnerwillaskandanswerquestions.

Set1

QuestionCard

Youneedtoaskyourpartnerforthisinformationaboutaphonequestions.

DateofMessage........................................................................................................

Nameofcaller..........................................................................................................

Newarrangement......................................................................................................

Reasonforchange.....................................................................................................

Contactnumber..........................................................................................................

InformationCard

Thisistheinformationaboutthephonemessage.Trytoansweryourpartner'squestions.

TelephoneMessage

Date:Tuesday13thDecember(9:50am.)

Messagefor:JaneAston(Marketing)

Messagefrom:Mr.KimLee(SalesDirector,SeoulMotortec)

Meetingnextweekimpossible(allflightfullybooked)

WillarriveThurs24thfor3:30pm.Meeting

Call/faxMr.Leeon093622841(N.B.notinoffice18th/19lh

December)

--------------實訓練習三------------------

Set2

QuestionCard

Youneedtoaskyoupartnerforthisinformationfromamessagegivenoverthetelephone.

Date.............................................................................................................................

Caller.........................................................................................................................

PhoneNo.:.................................................................................................................

Newarrangement......................................................................................................

Reasonforchange.....................................................................................................

InformationCard

Thisisthemessagegivenoverthetelephone.Trytoansweryourpartner'squestions.

To:Joe

2ndMarch

Mr.PeterJohansencalledfromStockholmVolvooffice.Hecan'tvisityoutoday-

hasanothermeeting.

WillcomeonThursday.

OK?

CallhimonTel:085760663

項目二：會議組織安排

(-)背景介紹：

Aremeetingsimportantforcompanies?Why?/Whynot?

Isitessentialtohaveapropertimingwhenrunningabusinessmeeting?Why?

Howimportantisittosettheagendaofaconferenceinadvance?Why?

Doyouthinkitimportanttovisittheplaceforameetingbeforebookingit?Why?/

Whynot?

----------------實訓練習-------------------

Set1Preparingformeeting

Mini-presentation

Whatisimportantwhenselectingaplaceforabusinessmeeting?

Sizeofroomsavailable

Facilitiesoffered

Costofhiring

----------------實訓練習二------------------

Set2HowtoChairaMeeting

Mini-presentation

1Haveyoueverchairedameeting?

2Doyouthinkitessentialtohaveagoodchairpersonwhenrunningameeting?

3Howimportantisittokeepcontrolofthemeetingwhenitproceeds?

4Whatkindofchairpersondoyouthinkisaqualifiedone?

----------------實訓練習三------------------

CollaborativeTaskandDiscussion

5Youhavebeenaskedtoorganizeameetingforallstaffinyourdepartment.Talk

togetherforabout2minutesaboutwhatyouneedtodoanddecidewhichthreethings

youshoulddofirst.Herearesomeideastohelpyou.

6Preparerefreshments

7Bookameetingroom

8Decideontheagendaofthemeeting

9Invitealltheparticipants

10Decideonthedateandstartingtimeofthemeeting

11Setatimelimitforthemeeting

12Asktheparticipantstoprepareforthemeeting

項目三：商務貿易活動-產品推銷

（一）詞句的拓展：

Manufacturer

1Ourproductshavemetwithgreatfavoroverseas.

2Whynotplaceatrailordertosoundoutthemarketpotential?

3Istronglyrecommendthisitem.I'msureyou'llbepleasedwithit.

4Ourproductsareverygoodinquality,andthepriceislow.

5Ourproductswillbewellmarketableinyourarea.

6Goodqualityandreasonablepricewillpromiseourproductsstrongcompetitiveness.

Dealer

1Couldyoutellmeaboutyoursalesnetwork?

2Whatwasthetotalamountofyoursaleslastyear?

3Haveyougotthesamples?

4Ifthequalityofyourinitialshipmentisfoundsatisfactory,largerepeatswillfollow.

5Ithinkthesepatternsarequitegood.

6Couldyougiveussomeideaaboutyourprices?

Comprehendbyanalogy

1Doyouhaveanycheaperones?

2Doyouhavesomethinglessexpensive?

3Anyparticularcolor?

4Doyouhaveanypreferenceforcolor?

----------------實訓練習―------------------

A:Nicetomeetyou.

B:Nicetomeetyou,too.Mr.Li

A:Myfirmhassentmeheretoinquireaboutthepossibilityofpromotingourproductexportto

USA.

B:How'syourproductbetterthanthecompetitor,s?

A:OurproductisoverandaboveourrivaEsproduct,andyetwe'reabletosellitatthesame

price.

B:Howmanydifferentmodelsdoyouoffer?

A:Ourproductsareavailableinvariousmodelsandsizes.Hereisourlatestcatalogue,which

showsmostofourproduct.Wewillnotonlysupplyyouwiththehighestqualitygoodsbut

alsoprovideagoodafter-saleservice.Ifyoufindthequalityofourproductsunsatisfactory,

we'repreparedtoacceptreturnoftherejectedmaterialwithinaweek.

B:Thankyouforyourintroduction.

A:Wouldyouliketohearmaypresentationandletmeshowyouhowitworksnow?

B:Yes,please.

----------------實訓練習二------------------

Set1Mini-presentation

What'simportantwhenpromotinganewstoreonthefirstday?

1Lowprice

2Openingceremony

3Promotionalgifts

-實訓練習三------------------

CollaborativeTaskandDiscussion

Yourcompanyisgoingtointroduceanewforeignproductinyourcountry.Talktogetherfor

about2minutesaboutsomeofthethingsthatareimportantfortheproductpromotionand

decidewhichthreewouldbethemostimportant.Herearesomeideastohelpyou.

1Priceoftheproduct

2Packaging

3Advertising

4Offeroffreesamples

5Timeoftheyear

6Considercompetitor'sproduct

7Promotionalgifts

8Newsconference

項目四：招聘員工

1簡歷

Resume

1Surname(familyname)

2Forenames(givenname

3Address(includepostcode

4TelephoneNO

5Dateof

6Education

Listsecondaryschools,collegesanduniversitiesinorder,theiraddressesanddates

attended

1Qualifications

Listtheonesmostimportanttotheemployerfirst(degree,tradeorprofessional

qualification),statetheexaminations,subjects,passgrades.Fulltrainingcourses

undertakenrelevanttoyourapplication

1Employmenthistory.

Themostrecentorcurrentjobfirst.Givedates,employers(company),jobtitleand

mainduties,yourlevelofauthority

1Interestsandactivities

Showtheextentofyourparticipation(organizer,committee).Awardsrelatedto

activities.

1AdditionalInformation

CurriculumVitae

1PersonalData

FullnameDateandPlace

ofBirth

MaritalStatusHomeAddressand

phonenumber

1Schoolachievements

(Listschoolsandcollegesattended)

Postgraduate1997-2000NanjingUniversity

College

Secondary

1QualificationsandCredits

2OtherAchievementandExperience

(Workexperience,leisureactivities,skillsgained)

SchoolCertificatesEnglishGradeA

HistoryGradeB

IEmploymentHistory(alljobslisted)

22000todate:SecretarytotheHumanResourceManager,VagueandBagueCo.

Ltd.

3Awards

Scholarship,prizes,awardsoutschoolandcolleges.

1RecreationalInterestsandHobbies

2Classicalmusic,reading,seeingfriends,membersportsandgames.

3Skills

Rememberparticularlyskillswhichwilltransfertotheworkplace:driving,

fluentwriter,abilitytohandle

payments,organizing,personalcomputer

1Actionplan

(Yourcareeraim):Tobesuperactress//Tobeafirstsalesman,etc.

1References

IattachreferencesfromMissAnnieWang,Headmistress,Nanjing

university.

(-)求職信

Aletterofapplicationshouldbe:

11.Attractivelypresentedtoarousethereader'sinterest.

22.Conciseandeasilyreadtosavethetimeandtrouble.

33.Informativeshowingthatyourqualificationssatisfytherequirementsforthejobvacancy.

44.Properlymodest.

55.Tactfulenoughnottodrawattentiontoyourlackofexperienceinanyrespect.

66.Persuasivelyinducinganactiontogetaninvitationtoaninterview.

77.In"you-attitude^^

88.Inproperlanguageandstyle.

Sample

9PRODUCTIONSECRETARY

10IamwritingwithreferencetoyouradvertisementforaProductionSecretaryintheGuardian

of23July2001.

111graduatedfromMadridUniversityin1994withadegreeinModernEuropeanlanguages.

Myfirstfull-timejobwasasasupportsecretaryfortheTrainingDirectorofacompany

whichrancoursesforsoftwaredesignersandITmanagers.Since1996Ihavebeenworking

asabilingualsecretaryforalargeinternationalpublishingcompany.

12IamveryinterestedinthepositionbecauseIwouldliketousemylanguages.Iam

enthusiasticaboutworkingforaTVcompanyandfeelthatIhavetheflexibility,motivation

andcommunicationskillsyourequire.

13Pleasefindenclosedmycurriculumvitaeandaphoto.

14Ilookforwardtohearingfromyou.

15招聘方法

Recruitmentmethods

1External/internalrecruitment

2touseanagency

3applyforajob

4byadvertisingthevacancyinnewspapersandmagazines

5torecruitstaffthroughtheInternet

6interview/selectthecandidates

7常見問題

8Q:Canyousellyourselfintwominutes?

Goforit.

（你能在兩分鐘內自我推薦嗎？大膽試試吧！）

1A:Withmyqualificationsandexperience,IfeelIamhardworking,responsibleand

diligentinanyprojectIundertake.Yourorganizationcouldbenefitfrommyanalyticaland

interpersonalskills.

（依我的資格和經驗，我覺得我對所從事的每一個項目都很努力、負責、勤勉。我

的分析功底和與人相處的技巧，對貴單位必有價值。）

1Q:Givemeasummaryofyourcurrentjobdescription.

（對你目前的工作，能否做個概括的說明。）

1A:Ihavebeenworkingasacomputerprogrammerforfiveyears.Tobespecific,Ido

systemanalysis,troubleshootingandprovidesoftwaresupport.

（我干了五年的電腦程序員。具體地說，我做系統分析，解決問題以及軟件供應方面

的支持。）

1Q:Whydidyouleaveyourlastjob?

（你為什么離職呢？）

1A:Well,Iamhopingtogetanofferofabetterposition.Ifopportunityknocks,Iwill

takeit.

（我希望能獲得一份更好的工作，加入機會來臨，我會抓住。）

1A:Ifeel1havereachedtheMglassceiling"inmycurrentjob./Ifeelthereisnoopportunity

foradvancement.

（我覺得目前的工作，已經達到頂峰，即沒有升遷機會。）

1Q:Howdoyourateyourselfasaprofessional?

（你如何評估自己是位專業人員呢？）

1A:Withmystrongacademicbackground,Iamcapableandcompetent.

（憑借我良好的學術背景，我可以勝任自己的工作，而且我認為自己很有競爭

力。）

2A:Withmyteachingexperience,IamconfidentthatIcanrelatetostudentsverywell.

（依我的教學經驗，我相信能與學生相處的很好。）

3Q:Whatcontributiondidyoumaketoyourcurrent（previous）organization?

（你對目前/從前的工作單位有何貢獻？）

IA:Ihavefinishedthreenewprojects,andIamsureIcanapplymyexperiencetothis

position.

（我已經完成三個新項目，我相信我能將我的經驗用在這份工作上。）

1Q:Whatdoyouthinkyouareworthto

us?

（你怎么認為你對我們有價值呢？）

A:IfeelIcanmakesomepositivecontributionstoyourcompanyinthefuture.

（我覺得我對貴公司能做些積極性的貢獻。）

Q:Whatmakeyouthinkyouwouldbeasuccessinthisposition?

（你如何知道你能勝任這份工作？）

A:Mygraduateschooltrainingcombinedwithmyinternshipshouldqualifymefbrthis

particularjob.IamsureIwillbesuccessful.

（我在研究所的訓練，加上實習工作，使我適合這份工作。我相信我能成功。）

Q:Areyouamulti-taskedindividual?

（你是一位可以同時承擔數項工作的人嗎？）

or

Doyouworkwellunderstressorpressure?

（你能承受工作上的壓力嗎？）

A:Yes,Ithinkso.

A:Thetraitisneededinmycurrent（orprevious）positionandIknowIcanhandleitwell.

（這種特點就是我目前（先前）工作所需要的，我知道我能應付自如.）

Q:Whatisyourstrongesttraits?

（你個性上最大的特點是什么？）

A:Helpfulnessandcaring.

（樂于助人和關心他人。）

A:Adaptabilityandsenseofhumor.

（適應功底和幽默感。）

A:Cheerfulnessandfriendliness.

（樂觀和友愛。）

1Q:Howwouldyourfriendsorcolleagues

describeyou?

（你的朋友或同事怎樣形容你？）

1A:（pauseafewseconds）

（稍等幾秒鐘再答，表示慎重考慮。）

TheysayMr.Chenisanhonest,hardworkingandresponsiblemanwhodeeplycares

forhisfamilyandfriends.

（他們說陳先生是位誠實、工作努力，負責任

的人，他對家庭和朋友都很關心。）

1A:TheysayMr.Chenisafriendly,sensitive,caring

anddeterminedperson.

（他們說陳先生是位很友好、敏感、關心他人和有決心

的人。）

1Q:Whatpersonalitytraitsdoyou

admire?

（你欣賞哪種性格的人？）

1A:（Iadmireapersonwhois）honest,

flexibleandeasy-going.

（誠實、不死板而且容易相處的人。）

1A:（Ilike）peoplewhopossessthe"can

do"spirit.

（有“實際行動”的人。）

1Q:Whatleadershipqualitiesdidyoudevelop

asanadministrativepersonnel?

（作為行政人員，你有什么樣的領導才能？）

A:Ifeelthatlearninghowtomotivatepeople

andtoworktogetherasateamwillbethe

majorgoalofmyleadership.

（我覺得學習如何把人們的積極性調動起來，

以及如何配合協同的團隊精神，是我行政工

作的主要目標。）

A:Ihaverefinedmymanagementstylebyusingan

open-doorpolicy.

（我以開放式的政策，改進我的行政管理方式。）

Q:Howdoyounormallyhandlecriticism?

（你通常如何處理別人的批評？）

A:Silenceisgolden.Justdon'tsayanything;

otherwisethesituationcouldbecomeworse.

Ido,however,acceptconstructivecriticism.

（沈默是金。不必說什么，否則情況更糟，不

過我會接受建設性的批評。）

A:Whenwecooloff,wewilldiscussitlater.

（我會等大家冷靜下來再討論。）

Q:Whatdoyoufindfrustratinginawork

situation?

（在工作中，什么事令你不高興？）

A:Sometimes,thenarrow-minded

peoplemakemefrustrated.

（胸襟狹窄的人，有時使我泄氣。）

A:Mindsthatarenotreceptivetonew

ideas.

（不能接受新思想的那些取。）

Q:Howdoyouhandleyourconflictwith

yourcolleaguesinyourwork?

（你如何處理與同事在工作中的意見不

和？）

A:Iwilltrytopresentmyideasinamore

clearandcivilizedmannerinorderto

getmypointsacross.

（我要以更清楚文明的方式，提出我的

看法，使對方了解我的觀點。）

Q:Howdoyouhandleyourfailure?

（你怎樣對待自己的失敗？）

A:Noneofuswasbom"perfect".Iam

sureIwillbegivenasecondchance

tocorrectmymistake.

（我們大家生來都不是十全十美的，我

相信我有第二個機會改正我的錯誤。）

Q:Whatprovideyouwithasenseof

accomplishment.

（什么會讓你有成就感？）

A:Doingmybestjobforyourcompany.

（為貴公司竭力效勞。）

1A:Finishingaprojecttothebestofmy

ability.

（盡我所能，完成一個項目。）

1Q:Ifyouhadalotofmoneytodonate,

wherewouldyoudonateitto?Why?

（倘若你有無數錢可以捐贈，你會捐給

什么單位？為什么？）

1A:Iwoulddonateittothemedical

researchbecauseIwanttodo

somethingtohelpothers.

（我會捐給醫藥研究，因為我要為他人做點

事。）

1A:Iprefertodonateittoeducational

institutions.

（我樂意捐給教育機構。）

1Q:Whatismostimportantinyourlife

rightnow?

（眼下你生活中最重要的是什么？）

1A:Togetajobinmyfieldismost

importanttome.

（對我來說，能在這個領域找到工作是最重要

的。）

1A:Tosecureemploymenthopefullywithyour

company.

（希望能在貴公司任職對我來說最重要。）

Q:Whatcurrentissuesconcernyouthe

most?

（目前什么事是你最關心的？）

A:Thegeneralstateofoureconomyand

theimpactofChina*entrytoWTOon

ourindustry.

（目前中國經濟的總體情況以及中國入

世對我們行業的影響。）

Q:Howlongwouldyouliketostaywith

thiscompany?

（你會在本公司服務多久呢？）

A:IwillstayaslongasIcancontinueto

learnandtogrowinmyfield.

（只要我能在我的行業力繼續學習和長

進，我就會留在這里。）

Q:Couldyouprojectwhatyouwouldliketobedoingfiveyears

fromnow?（你能預料五年后你會做什么嗎？）

A:AsIhavesomeadministrativeexperienceinmylastjob,Imay

usemyorganizationalandplanningskillsinthefuture.

（我在上一個工作中積累了一些行政經驗，我將來也許要運用我組

織和計劃上的經驗和技巧。）

A:Ihopetodemonstratemyabilityandtalentsinmyfield

adequately.

（我希望能充分展示我在這個行業的功底和智慧。）

1A:Perhaps,anopportunityatamanagementpositionwouldbe

exciting.

（也許有機會，我將會從事管理工作。）

3加入不愿正面回答，也可以說：

4Itwouldbeprematureformetopredictthis.

（現在對此問題的預測，尚嫌過早。）

1甚至還可以打趣的說：

2Hypotheticallyspeaking,Imightbeabletodoyourcurrentjobasadirector.（或CEO

或president）

（說不定，我也能做你現在主任的工作呢！）

1Q:Whatrangeofpay-scaleareyouinterested

in?

（你喜歡那一種薪水層次標準？）

1A:Moneyisimportant,buttheresponsibility

thatgoesalongwiththisjobiswhat

interestsmethemost.

（薪水固然重要，但這工作伴隨而來的責任更

吸引我。）

2倘若你有家眷，可以說：

A:Tobefrankandopenwithyou,Ilikethis

job,butIhaveafamilytosupport.

（坦白地說，我喜歡這份工作，不過我必須要負擔我

的家庭。）

1Wheredoesyouremployerthinkyouaretoday?

Behonest.Ifyoulietoyourcurrentemployer,youwilllietoyournextemployer.Don't

phoneinsickonthedayoftheinterview.Takeaday'sholidaybutdon'tsayway.

1Whatareyourprofessionalobjectives?

Thinkaboutitbeforetheinterview.Yourobjectivesshouldrelevanttothejobyouhave

appliedforandachievable.Ifthenewjobcan'tofferyoueverythingyouwant,theinterviewer

willthinkthatyouprobablywon'tstaywiththecompanyverylong.

1Whatareyourweaknesses?

Behonest:nooneisperfect.Thinkaboutthisbeforetheinterviewandchooseyouranswer

carefully.Talkabouthowyoudealwithaweakness,thisisfarmoreimportantthanthe

weaknessitself.

（五）交際實踐

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Set1Mini-presentation

Whatisimportantwhenpreparingforaninterview?

1Goodfirstimpression

2Reducingstress

3Knowingthecompany

----------------實訓練習二------------------

Set2CollaborativeTaskandDiscussion

Yourcompanyisgoingtorecruitsomenewstaff.Youareaskedtointerviewtheapplicants.

Talktogetherforabout2minutesaboutsomeofthethingsthatareimportantfortheinterviewand

decidewhichonewouldbethemostimportant.Herearesomeideastohelpyou.

1Questionstoask

2Wheretohavetheinterview

3Arelaxingatmosphere

4Choosingotherinterviews

項目五：公司介紹

（一）詞句的拓展

1、findaready/promisingmarket

2、consignment

3^conveyorbelt

4、dampproof

5、inflammable

6、modeling

7、prime

8、rockbottom

9、stipulate

10、bulkcargo

11、mechanicalperformance

12、standardexportwoodencase

13、outpacking

14、innerpacking

15、outsideform

16、Itcomesinthreedifferentcolors:red,whiteandblue.

17、Itcomesinthreedifferentsizes:large,mediumandsmall.

18^Thetailormakestheman;thepackerbeautifiesthegoods.

19、Astotheinnerpacking,itmustbeattractiveandhelpfultothesales.

20、Theouterpackingshouldbestrongenoughfortransportation.

（二）交際實踐

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Situation:Mr.LiisasecretaryofacompanyandheisaccompanyingMr.Smith,aforeign

businessmantovisitthefactory.

Li:根據我們的計劃安排，今天要參觀我們的工廠。

Smith:Thafswonderful.ThisisaplaceIhavealwayswantedtovisit.Howfarisitfrom

here,Mr.Li?

Li:在福州東北部，距這里75公里。公司的車來了，上車吧。

Smith:Lefsgo.

Li:我們到了，有你特殊想看的地方嗎？我會邊走邊講解。

Smith:Yes,I'minterestedinlearningaboutyourmanufacturefacilitiesandmanufactureprocess.

Isitpossibletoarrangeatourforus?

Li:好的。這是我們的車間。我們從流水線開始吧。

Smith:Sure.ItislargerthanIexpected.

Li:大多數設備都是我們公司從國外進口的，流水線和機械設備都是德國進口

的。

Smith:Good,Ialsowanttoknowhowyouensurequalitycontrol.

Li:在服裝制作的每一步，都有嚴格的質量監控。我們會用人工檢查的方法來保

證每件產品都沒有任何問題。

Smith:Itsoundslikeatimeconsumingprocess.

Li:是這樣的，我們相信嚴格檢查是符合我們的長遠利益的。檢查后，就是給服

裝打上標簽。最后一步就是包裝、準備上市了。

Smith:Seeingisbelieving.Mr.Li,ithasbeenamostinterestingafternoonandIlearneda

greatdealaboutyourfacilityandtheprocessofmanufacturing.

Li:希望你這次參觀有所收獲。

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Brown:Wearequiteinterestedinyourproducts-CrytalBall,afterreviewingyourcatalogue

andsample.

Lily:Wearegladtohearthat.

Brown:Wewanttoknowhowyouwouldpackyourproduct.

Lily:Youknow,then