商銳V8連鎖商業管理系統使用手冊深圳萬國思迅軟件有限公司ShenzhenInternationalSolusoftSoftwareCo.,Ltd.內容提要本手冊是“商銳V8”連鎖商業管理系統的配套資料，以淺顯易懂的文字和圖表闡述了“商銳V8”系統的使用操作。本手冊主要包括系統介紹、安裝、后臺管理使用、POS前臺使用等，內容詳盡，配有大量圖示，適用于系統的實施者、管理者、系統管理員、業務員、操作員和收銀員等。2008年版權屬于深圳萬國思迅軟件有限公司。版權所有，翻印必究。非經深圳萬國思迅軟件有限公司事先書面同意，不得對本手冊進行增刪、改編、節錄、翻印、改作或仿制。深圳萬國思迅軟件有限公司可隨時對本手冊的全部內容進行更改，此種更改將不另行通知。本手冊中包含了一些連鎖商業管理日常業務處理用到的數據或報表的示例。為了盡可能完整地說明問題，這些示例可能包含了一些人名、公司名、品牌和產品名。所有這些名稱都是虛構的，如與實際商業企業所使用的名稱和地址相似，純屬巧合。目錄引言.................................................................................................................................................1第一部分產品概述.......................................................................................................................2第一章產品介紹.........................................................................................................................3產品簡介.........................................................................................................................3系統結構.........................................................................................................................3前臺POS系統................................................................................................................................4后臺管理系統..................................................................................................................................4產品特點.........................................................................................................................6第二部分系統安裝.......................................................................................................................9第二章運行環境要求...............................................................................................................10單機和網絡版...............................................................................................................10連鎖版...........................................................................................................................10第三章安裝前準備...................................................................................................................11系統硬件準備...............................................................................................................11系統軟件準備...............................................................................................................11軟件產品準備...............................................................................................................11第四章安裝與卸載...................................................................................................................12安裝步驟.......................................................................................................................12安裝操作系統...............................................................................................................12安裝數據庫服務器.......................................................................................................12安裝加密鎖...................................................................................................................14安裝“商銳V8”數據庫.............................................................................................16安裝POS前臺程序.....................................................................................................19第一次使用...................................................................................................................21卸載...............................................................................................................................26第三部分后臺管理系統.............................................................................................................27第五章我的桌面.......................................................................................................................28第六章檔案中心.......................................................................................................................29模塊簡介.......................................................................................................................29商品類別.......................................................................................................................29供應商...........................................................................................................................29商品檔案.......................................................................................................................30商品編碼........................................................................................................................................30供應商與經營方式........................................................................................................................30分部商品屬性................................................................................................................................31價格...............................................................................................................................................31其他屬性........................................................................................................................................32快速查詢........................................................................................................................................32修改貨號........................................................................................................................................32新品錄入........................................................................................................................................33基礎代碼.......................................................................................................................34調價歷史查詢...............................................................................................................34組合商品.......................................................................................................................34改包銷售........................................................................................................................................34捆綁銷售........................................................................................................................................34加工品銷售....................................................................................................................................34商品異常查詢...............................................................................................................35淘汰商品.......................................................................................................................35貨架貨位.......................................................................................................................35分店/倉庫......................................................................................................................35店組...............................................................................................................................36新品申請.......................................................................................................................36新品審核.......................................................................................................................36商品陳列與存量指標...................................................................................................37編號的修改...................................................................................................................37助記碼更新...................................................................................................................38商品設置.......................................................................................................................38條碼價簽.......................................................................................................................39價簽打印.......................................................................................................................39導出盤點商品...............................................................................................................39第七章合同管理.......................................................................................................................40模塊簡介.......................................................................................................................40合同流程.......................................................................................................................40合同種類.......................................................................................................................40合同建立.......................................................................................................................40合同比較.......................................................................................................................44合同變更.......................................................................................................................45合同暫停.......................................................................................................................45合同解除.......................................................................................................................45合同作廢.......................................................................................................................45第八章采購中心.......................................................................................................................46模塊簡介.......................................................................................................................46采購流程及業務說明...................................................................................................46特殊處理.......................................................................................................................47采購訂單.......................................................................................................................47導購...............................................................................................................................48補貨...............................................................................................................................49采購入庫.......................................................................................................................49采購退貨.......................................................................................................................51退貨流程及業務說明...................................................................................................52采購補貨單...................................................................................................................52批量處理補貨...............................................................................................................53綜合查詢.......................................................................................................................53永續訂單.......................................................................................................................53單據批量打印...............................................................................................................53采購設置.......................................................................................................................54發票錄入.......................................................................................................................55發票查詢.......................................................................................................................55采購類單據查詢...........................................................................................................55采購匯總報表...............................................................................................................55歷史進價查詢...............................................................................................................55訂單狀態監控...............................................................................................................56供應商綜合查詢...........................................................................................................56其它相關查詢...............................................................................................................56第九章賣場管理.......................................................................................................................57模塊簡介.......................................................................................................................57零售流程........................................................................................................................................58業務說明........................................................................................................................................58零售退貨........................................................................................................................................58管理操作.......................................................................................................................58POS設置.......................................................................................................................................58POS功能預設...............................................................................................................................59POS登記.......................................................................................................................................59柜臺營業員....................................................................................................................................59賣場管理.......................................................................................................................59賣場監控........................................................................................................................................59流水查詢........................................................................................................................................59商品銷售查詢................................................................................................................................59收銀對帳........................................................................................................................................59班次查詢........................................................................................................................................59業務查詢.......................................................................................................................60營業員銷售提成............................................................................................................................60品牌銷售匯總表............................................................................................................................60日結...............................................................................................................................60銷售分析.......................................................................................................................60時段銷售分析................................................................................................................................60客單分析........................................................................................................................................60毛利分析........................................................................................................................................60組合商品.......................................................................................................................60捆綁商品........................................................................................................................................60制單組合與制單拆分....................................................................................................................61自動轉貨........................................................................................................................................61部門調貨單...................................................................................................................61第十章價格管理.......................................................................................................................62模塊簡介.......................................................................................................................62調價單...........................................................................................................................62調批發價.......................................................................................................................62批量調價.......................................................................................................................62調價到期提醒...............................................................................................................62調價歷史查詢...............................................................................................................63促銷流程.......................................................................................................................63連鎖版促銷流程...........................................................................................................64促銷進價.......................................................................................................................64促銷特價.......................................................................................................................64時段特價單...................................................................................................................65超量特價.......................................................................................................................65超額獎勵.......................................................................................................................65類別品牌促銷...............................................................................................................66條件組合促銷...............................................................................................................66贈品促銷.......................................................................................................................66DM促銷.......................................................................................................................66優惠券促銷...................................................................................................................66當前促銷.......................................................................................................................66讓利分析.......................................................................................................................67促銷業績查詢...............................................................................................................67DM促銷跟蹤報表.......................................................................................................67收銀員讓利...................................................................................................................67促銷扣率.......................................................................................................................67進貨搭贈.......................................................................................................................67自然組合促銷...............................................................................................................68捆綁促銷.......................................................................................................................68第十一章卡券中心..................................................................................................................70模塊簡介.......................................................................................................................70充值會員卡使用流程...................................................................................................70會員設置........................................................................................................................................71會員檔案........................................................................................................................................73批量制卡........................................................................................................................................73卡管理...........................................................................................................................................74換卡補卡........................................................................................................................................75充值...............................................................................................................................................75會員消費........................................................................................................................................75會員儲值消費................................................................................................................................75消費積分........................................................................................................................................76積分兌換........................................................................................................................................76積分轉儲值....................................................................................................................................77卡流程...........................................................................................................................78發卡...............................................................................................................................................78卡入庫和卡領用............................................................................................................................78卡作廢...........................................................................................................................................78券管理...........................................................................................................................78券設置...........................................................................................................................................79制券...............................................................................................................................................79券入庫及券領用............................................................................................................................80券銷售...........................................................................................................................................80券作廢...........................................................................................................................................80券統計...........................................................................................................................................80會員及會員卡其它相關操作.......................................................................................81會員設置向導................................................................................................................................81會員檔案審核................................................................................................................................81會員生日........................................................................................................................................81會員限量特價單............................................................................................................................81會員禮品管理................................................................................................................................82批量積分轉儲值............................................................................................................................82積分清除........................................................................................................................................82會員優惠價....................................................................................................................................83會員消費積分................................................................................................................................83積分升級........................................................................................................................................84相關報表查詢...............................................................................................................84會員消費查詢................................................................................................................................84儲值卡查詢....................................................................................................................................84會員結構分析................................................................................................................................84第十二章批發管理..................................................................................................................85模塊簡介.......................................................................................................................85批發流程........................................................................................................................................86業務說明........................................................................................................................................86批發訂單.......................................................................................................................86批發銷售.......................................................................................................................87批發退貨.......................................................................................................................89批發退貨流程................................................................................................................................89業務說明........................................................................................................................................89批發退貨單....................................................................................................................................89應收款.........................................................