國開期末考試《管理英語4》機考滿分試題(第2套)（試卷代號：0863，整套相同，祝同學們取得優異成績！）一、交際用語（共5題，共10分）1、Readingisthebestwaytopasstimeonthetrain。（B），Inevergotravelingwithoutabook。A、YouarejokingB、That’strueC、Itsoundslikefun2、Howdidyourmeetinggoyesterday?（A）actually，itwasreallyfrustrating。A、NotsogoodB、VerygoodC、Nothingspecial3、Jack，I’dliketohaveyouropinionsaboutmywrittenreport。ButIhaveonesuggestion（A）。A、ItlooksfinetomeB、YouaretoomodestC、That’sagoodidea4、Terriblysorrytointerrupt，butmayIuseyourdictionary?Yes，（A）。A、ofcourseB、itdoesn’tmatterC、nohurry5、Thisprojectistoobigformetofinishontime。（C）。A、PleasedomeafavorB、YoumayaskforhelpC、I’llgiveyouahand二、詞匯與結構（共15題，共30分）1、TheHumanResourceManagingDepartmentatHondaisgivenspecificinstructions（C）employthebestpossibleworkers。A、howtoB、onwhattoC、onhowto2、Althoughwecan’tcompeteintermsofsize，I（B）believeweholdanadvantageintermsofdedicationtocustomerservice。A、didB、doC、have3、（A）thereactionsoftopmanagers，middlemanagersremainedsilentorprovidedoptimistic，filteredinformation。A、FearingB、FearedC、Fear4、Fifty-fivepercentoftherespondentssaidthatpraiseandattentionfromtheirsupervisorwouldmakethemfeel（B）thecompanycaredaboutthemandtheirwell-being。A、evenifB、asifC、like5、（C）employeeskeepleavingandjoiningthecompany，theyalsoretirefromtimetotimeleavingemptyplacesinvariouspositions。A、AlthoughB、IfC、As6、（C）managersspendmostoftheirtimeinface-to-facecontactwithothers，buttheyspendmuchofitobtainingandsharinginformation。A、NotonlyB、DonotonlyC、Notonlydo7、Ifdemandisrisingbutthefirm（C）fromallocativecommunicationfailure，thenstockswillfallandtherewillbeunderstaffing。A、hasbeensufferingB、isgoingtosufferC、issuffering8、Atarough（B），wewilltakeanotherfourweekstofinishthisplan。A、valueB、estimateC、account9、Supervisorsshould（B）theiremployeesintwo-waycommunicationsothatunderstandingtakesplace。A、enableB、engageC、encourage10、Anappreciatedgiftandthegestureofprovidingitwillyourcoworker’s。A、lookupB、lifttoC、lightup11Culturaldifferences（C）fourcategoriesreligion，nationality，regionandlifestyle。A、falldownB、falloffC、fallinto12Iwillaskthemto（C）。anewdesign，somethingabitmoretoneddown。A、comeinB、comeacrossC、comeupwith13、Whatyouneedtodoistokeepthingsshortandsweet，justthe。。A、questionsB、topicsC、highlights14Weareinterestedintheweatherbecauseit（B）ussodirectlywhatwewear，whatwedo，andevenhowwefeel。A、benefitsB、affectsC、effects15、Anemployeemayexpresstheirdifferentunderstandingand，atthesametime，awillingnessto（A）withanyconstructivesuggestions。A、comply三、閱讀理解（共2題，共40分）1、WhenJackWelch，theChairmanandCEOatGeneralElectric(GE)retiredin2001，hecouldlookbackataverysuccessfulcareer。HebecameCEOin1981attheageof45。Atthattime，GEhadaverycomplexorganizationalstructurewithconsiderablybureaucraticrules。、JackWelchretiredattheageof65、（T）、JackWelchinsistedthateachofthebusinessesshouldbeatleastnumber3intheirrespectivearea（F）、IfthebusinesscouldnotmeetWelch’schangerequirements，itsmanagerhad3choices（T）、TherestructuringwentbeforechangingtheorganizationalcultureandthemanagerialstylesofGE’smanagers（T）、TheWorkOutlasteda。（F）2、Theemployeeandthesupervisorareclearabouttheemployee'sgoals，requiredoutcomesoroutputs，andhowthesuccessofthecontributionswillbeassessed。Thegoalinemployeeevaluationistomotivateahighlevelofqualityandquantityintheworkthattheemployeeproduces。Thegoalsofthebestemployeeperformanceevaluationsalsoincludeemployeedevelopmentandorganizationalimprovement。Theemployeeperformanceevaluationhelpsemployeesaccomplishbothpersonaldevelopmentandorganizationalgoals。Theactofwritingdownthegoalstakestheemployeeonestepclosertoaccomplishingthem。（1）、Whatisthegoalinemployeeevaluation?（A）。A、TomotivateoutcomesoftheemployeeWhatisNOTthegoalofthebestemployeeperformanceevaluation?（C）。C、Employmenttermination。WhatdoesPIPinPara。6standfor?（B）。B、PerformanceImprovementPlanWhatisthegoalofPIP?（A）。A、Toimprovetheemployee’sperformance。Whatisthepurposeofnumericrankings?（C）。C、Tocompareanemployee’sperformancewiththeperformanceofotheremployees。四、作文（共1題，共20分）Writeacompositionwithatleast100wordsonMyDream。Yourwritingshouldincludethefollowings。Position：customerservicerepresentativeAbilitycommunicationandcustomerserviceskillsReason：anexpertintheproductlineandstrongrelationshipswithcustomers:20參考范文：Everybodyhashisdreamjob。Ialsohavemydreamjob。Mydreamistoworkforforeigntouristsasatourguide。WhydoIwanttobeatourguide?Firstofall，I'manoutgoinggirl，andIlikedoingsomeexcitingMaybebeingatourguideisthebestchoice。IfIbecomeatourIcantravelEverybodyhashisdreamjob。Ialsohavemydreamjob。Mydreamistoworkforforeigntouristsasatourguide。WhydoIwanttobeatourguide?Firstofall，I'manoutgoinggirl，andIlikedoingsomeexcitingMaybebeingatourguideisthebestchoice。IfIbecomeatourIcantravelallaroundChina，andknowmoreaboutourThenIwilltelltheforeigntouristsaboutourcolorfulSecond，Ilikemakingfriends。IfIworkasatourguide，Icanmakealotoffriendsall