1、t f th t tlThit X G IS tyf it hi lityf i ftl wktttyf tiii f i ttitt v l th ftyltwht i t y t f i vttit i thv tyllvt ti t 1vl ifii Zhf blit wk t 9tht 18 biyi i XI G l S tyltil il -yli 1ttitblhhit t h v ht l ili Iztvfyi h tytwyttv v l tdtbii w w l hiil w k t th iv l i t i titictimtl iif thi ki wmelod,

2、ma n，aspecs XI Jipig ,- ，of a se es of imporat shes, ad urthe enrilad opthe parts t hery lie, principes and pol , te pay pus .a.new re qu - me I s Lr more -tempo” eaues the at alh. .tof Maxsm in CCia i s a gui deto pesisig ad . hC，、e se UaoleSi cs F ou metho-. Tad. te r in.i p be- ee cmpre he nSve a

3、 nd . d onali ene. I te pro. of eanig, we shoilLf ol ow - a good su. a nd r，oU Ie wSe me n t.n. . t a -mp.he n- -(aorat . a nd h _ own jobs , focus esea ch and u. .ndig sit gthepotel eq - eme nts For exampl e, . ，pay memberSoU d be-dig t o the i ousbra of earni ng program, a n art doe s not g o ito

4、a ”3 no. geI f cdulig a cm prehe nSve s u* ad combied -_ owdues and re sponi* be fo. - ed a I d bagmd e nce L , rs、hg hht ear I ig XI on rul ng act ng poiial kowof ep l ove of cut d，i npact go i n .ref. ne - lag uage out pov erty XI on cor dial on a dvace fu a fill atg，layut dicusss ecepts XI on ul

5、diepenig efmdi-exertsX onullaw rui ng di nusss occepts 18 bg yiaiXI on ma.r e conom. prob dsecejts,dsa”e to hg I lght lar nigXI onsric pay of dicilne and ule s dsuses occepts X Jipig, onthe clnSuclin of clea a nd.onnst Go - rmet a nd fg I t aai ns cr upti n dsused exer pts tecnol. to hghlghtthe lar

6、nig of the XI Jiping on tecnolg ca innovat on a nd l suuse s pt s, XI Ji npi I g, K at on soud higglg I t the mportat exerts of w. on educcai on a nd so on. T o a ddeisthe rHatinbetvn stge and ofen s-ncce Phaleha s the a anttgeof tme to fcus on fst, tohghlght the Iheme, fcuied.etu.“ert he nttgls of

7、lxile ft, form, lubt、coninest物流中心作業通用規范目 次前言II引言III1 范圍12 規范性引用文件13 術語和定義14 基本要求與管理方針35 作業流程及規范46 作業規范的實施保證 77 評審及改進8刖 百本標準由全國物流標準化技術委員會提出并歸口。本標準起草單位：本標準主要起草人：標準是首次發布。eeeI e e aii .rtl. ig e s t.ac ic c e laigc slg tie11ggs a ig gae a e ii-euietle cau tggeu aLtttiaeletsatc lcie t elr - i. .icctutiee

8、Lyei e uita e gs se g s 3.tts ceafm a saeit ecigdi s d etsi -ee i tg tle a ltl a f-i ididljtel sigcs cig -t a y tiuPa， ls-i teil i s g a eeki eeea tteti ttul l aig ea l etitw 111rg tlet la on auaaa-eeu ttueg dltiutdigte aaakth s e gec ggwk _ tfg s t s b aBd se s lidtiad thsi ng g sb r d ri el s e aw

9、k -1.aaifa iiyeasi i i w seek e k ie tae li-aiWia icil er -af ukd，i g Hsa i d gls kstiWidsg i，e ier M.to -i gi s i i g sagidc se d s eate el esiit s e-i tageet s ei scieailtii eig s e Rel，L iiule wig se， aateg d il ageu da i aa g iae.el slaaeiigvt su i gi| i i. 1sH seuigiietytd el i eettotuifii sefe

10、t i sg i i atlali idke.ala g e ce-tii aiulf re suaeucit tc e secla ggaigg a uulefigiil a tl el ai.ecy hl eeag i aae Lsigie ea 3 w aleaga，l dir tttiesle ig sre iseted ladgiti lagee ig mt eieet r e s eee ileig keisii at cai uli ayeet gsfiigt f th t tlThitXGIStyf it hi lityf i ftlwktttyftiiif i ttittvl

11、th ftyltwhti vttitithvtyllvttit1vlifiiZhfblitwkt 9tht18biyiiXIGlStyltilil-yli1ttitbli h h it t h v htliliIztvfyihtytwyttv vltdtbiiwwlhiil w kt th ivlitititictimtl iifthikiwkmelod, ma n，aspecs XI Jipig , - ，of a se es of imporat shes, ad urthe enrilad opthe parts t her y lie, pri ncipes a nd pol , te

12、 pay pus .a.newrequ-meI s Lr more -tempo” eaues the at alh. .tofMaxsminCCiaisaguidetopesisigad . hC，、e se UaoleSi cs F ou .etho-. Tad. te r in.i p be- ee cmpre he nSve a nd . d onali ene. I te pro. of eanig , we shoilL fl ow - a good su. a nd r，oU Ie wSe me n t.n. . t a -mp.he n-borat . a nd wlhl_ o

13、wn jobs focus chandu.ndigsitgthepotel e q - eme nts For ep、 e, . ，pay member Sou d be a Lcjdig t o the i ousbra of earni ng program, a n art doe s not g o ito a lnk, no. ge I f cdulig a cm preenSve s u* ad combied -_ owduesandresponi* be fo. - ed a I d bagmd e nce L , r s .、 hht ear I ig XI on rul n

14、g act ng poiial kow of ep l ove of cut d，i npact go i n .ref. ne - lag uage oU pov ert，XI on cor dial on a dvace fu a fill atg，layut dicusss ecepsXIonuldiepenigel.di-elxersX onullaw rui ng di s elxers bg，Bi XI on ma.r e conom. prob dseceis, dsl I e t hg I lght lar nig XI on stic pay of dicil ne and

15、ule s dsuses - ceps X Jipig, onte clnSuclin of clea a nd.onnst Go - rmet a nd fggt agga ns cr upti n dsused exer pts tecnol. t hghlghtthe lar nig of te XI Jiping on tecnololi ca innovat on a nd l suuse s pt s, XI Ji npi I g, K at on soud higglg I t te mportatelxertsofw.on eiumai on a nd so on. T oa

16、_e is ter in betv n stge and o,n s-nccePhale ha s te a a ntae of tme tfouson fas, th.htte.heme, Lou - l rrsul；“ert he nttgls of lxile Li form, lubt、coninest引 言本標準從物流中心的功能要素出發，對各作業環節的一般性管理程序、關 鍵點控制、例外事項的處理提出規范和要求，旨在指導物流中心作業規范體系 的建立，保障物流中心高效和有效運行，使物流中心的作業行為滿足有關法律、 法規的要求，物流中心遠景目標和服務方針的要求，以及各相關方的要求。物流中心

17、作業通用規范1范圍本標準規定了建立物流中心作業規范體系的基本要求與管理方針、作業流 程與規范、作業規范的實施保證、以及對作業規范體系的評審與改進等內容。本標準適用于為規范作業活動的社會化物流中心，也可供配送中心和企業 物流中心參照借鑒。2 規范性引用文件下列文件中的條款通過本標準的引用而成為本標準的條款。凡是注日期的 引用文件，其隨后所有的修改單（不包括勘誤的內容）或修訂版均不適用于本 標準，然而，鼓勵根據本標準達成協議的各方研究是否可使用這些文件的最新 版本。凡是不注日期的引用文件，其最新版本適用于本標準。GB/T 18354.1-2001物流術語3 術語和定義GB/T 18354.1-20

18、01中確定的以及下列術語和定義適用于本標準。為了方便，eeeI G e l eii gilageagascilcelaigclg t ss a-gg a e a elcIuelae-ciiaveg、euOtdfeatvsactianteelr - i.i-icsuct ieeyd y e iuita egjssagsleg c tes c e tealascteie-rg tis disi-ee i g le a ltleF-i iiLljctelgcs cigaytiuPa，ules-iilisgaieaaettctllagtltsIe111glelaondu-aaklIIdgdliiglw

19、，eettgeggikilgaslsBaSrBdsuidttiad thsi ng g sbrdrielseawkse r. gaaiLa iiyeasiiiwseeke.ietaeli-aiWiaicilerqa-kalaLukdyi g HsaidglskstiWidsg i，e ierMato-igisii.sagidcsedseateelesi-is ekiiaag1sti scieailliieigseRel，f iiule-i.seyaategd ilageudaiaagiaegelslaaeiigvtsuigil i i. 1 i seuigii11ytde1i 1t totui

20、LiiseLeiis.iiatlali I idke.ala . e ceutii aiulLresuaeulitIcesella.r.ai.a-uleLi.iil a Il el ai.ecy hl eea. i aae Lsi.ieeaak-alea.a-ldir-utesle ig sre isetedladgitila.eetigiI eieetrteseee itilei.keisiiat-aiulia-eetgsfii.t f th t tlThit X G IS tyf it hi lityf i ftlwktttyf tiiif i ttittvlth ftyltwhti vt

21、tit i thv tyllvtti t 1vl ifii Zhfblitwkt 9tht18biyiiXIGlStyltilil-yli1ttitblhhit t h v htlili Iztvfyihtytwyttv vltdtbiiwwlhiilwktthivlitititictimtl iifthikiwkmelod, ma n，aspecs XI Jipig , - ，of a se es of imporat shes, ad furthe e nrilad opthe parts t her y lie, pri ncipes a nd pol , te pay pus .a.n

22、ew re qu - me I s Lr more -tempo” . .* the at alh. .tof Maxsm in CCia i s a guide to pesisig ad . hC，、e se UaoleSi cs F ou .etho-. Tad. te r in.i p be- ee cmpre he nSve a nd . d onali ene. I te pro. of eanig , we shoud fl ow - a good . a nd r，oU Ie wSe me n t.n. . t a -mp.he n-borat . a nd h _ own j

23、obs focus chandud.ndigsitgthepotel e quteme nts For exampl e, . ，pay memberSoul d be a Lcjdig t o the i ousbra of earni ng program, a n art doe s not g o ito a ”3 no. ge I f cd-lig a cm preenSve s u* ad combied -_ owdutesandresponi* be focused a I d bagmd e nce L , r s t lig hht ear I ig XI on rul n

24、g act ng poiial kow of ep l ove of cut d，i npact go i n .ref. ne - lag uage out pov ert，XI on cor dial on a dvace、- a ful atg，a，utd ss ecepts XI on ul die penig el. di-exertsX onullaw rui ng di nisss occepts 18 bg，BiXI on ma.r e conom. prob dsecejts,idsl I e to hg .ht lar nig XI on sric pay of dicil

25、 ne and ue s ddsuses occepts X Jipig, onthe clnS clin of clea a nd.onnst Go - rmet a nd fggt agga ns cr upti n ddsused exer pts tecnol. to hghlghtthe lar nig of the XI Jiping on tecnolg ca innovat on a nd di suise s pt s, XI Ji npi I g, ld at on soud hig I t the mportatelxertsofw.on eiumai on a nd s

26、 o on. T oa _e is the reatin betv n stge and ofen s-nccePhale ha s the a a ntae of time tfouson fas, th.htthethmeLocso, reute-rt henttgls of lxile ft, form, lubt、coninest下面重復列出了 GB/T 18354.1-2001中的一些術語。3.1 物流中心 logistics center從事物流活動且具有完善信息網絡的場所或組織。應基本符合下列要求：a) 主要面向社會提供公共物流服務；b) 物流功能健全；c) 聚集輻射范圍大；d)

27、 存儲、吞吐能力強；e) 對下游配送中心客戶提供物流服務。GB/T 18354.1-2001中3.113.2 收貨作業 goods receiving物流中心作業流程的開始環節，主要包括收貨準備工作、單證核對、卸貨、搬運、實物檢驗、點數、分類、標識、入庫等活動。3.3 儲存 storing保護、管理、貯藏物品。GB/T 18354.1-2001中4.153.4 裝卸 loading and unloading物品在指定地點以人力或機械實施垂直位移的作業。GB/T 18354.1-2001中 4.303.5 搬運 handling carryingeeeI e e aii grtla ig e

28、s tgac ic c e laigc 11g tie11ggs a ig gae a e iciy euietole cau tggeut.tclcie t elr - ig l iic c truti- iuita egjs segs-legttceal.asaeit ecigdisdetsi-ee i tg tle a ltl a fuiididljtelsigcscig ut a y tiuPa， lsiiteilisgaeekieetattetittllaigealeti1t 1tg tletleon a uaaa -eeu tueg dltiut dig te aaak si ee

29、gti .iow. - il. s Ll t s b aBd se sludetiad thsi ng g sb r d ri el s t a w 1.aai La iiytasi i i w seek e k ie aeii-aiWi a icil er -3!aL ukdy i id . Hsa i d gls kstiWidsg i，e i一-iglsii.tsagidcsedstateeltsi.st- t ta a gtsti scitailtiiei.seRel，L iiule-i.se，aategdi1ageu daiaagiae.el sla atii.vt s u i g

30、i| i i. Isa se uigiitt-t d t l itt iLil stLtt i s. i i atlali t id.ala . e ceutii aiulL re - su a euci tctstcla .r. ai.auulefi.iil a tl tl ai.eiicy hl eeag i aat isi.ie tca 3 1 aeaga，ldirtse ig sre iseeddgiti.ttlgiiieieetrestetttiei.ist_a-aiuliayeet.sLii.t f th t tlThitXGIStyf it hi lityf i ftlwkttt

31、yftiiif i ttittvlth ftyltwht i vttitithvtyllvttit1vlifiiZhfblitwkt 9tht18biyiiXIGlStyltilil-yli1ttitbli h h it t h v htliliIztvfyi h tytwyttv vltdtbiiwwlhiilwktthivlitititictimtl iifthikiwkmelod, ma n，aspecs XI Jipig , - ，of a se es of imporat shes, ad urthe enrilad opthe parts t her y lie, pri ncip

32、es a nd pol , te pay pus .a.new re qu - me I s Lr more -tempo” eaues the at alh. .tof Maxsm in CCia i s a gui deto pesisig ad . hC，、e se UaoleSi cs F ou .etho-. Tad. te r in.i p be- ee cmpre he nSve a nd . d onali ene. I te pro. of eanig , we shoilL fl ow - a good su. a nd r，oU Ie wSe me n t.n. . t

33、a -mp.he n-borat . a nd wlhl_ own jobs focus chandu.ndigsitgthepotel e q - eme nts For ep、 e, . ，pay member Sou d be a Lcjdig t o the i ousbra of earni ng program, a n art doe s not g o ito a lnk, no. ge I f cdulig a cm preenSve s u* ad combied -_ owduesandresponi* be fo. - ed a I d bagmd e nce L ,

34、r s .、 hht ear I ig XI on rul ng act ng poiial kow of ep l ove of cut d，i npact go i n .ref. ne - lag uage oU pov ert，XI on cor dial on a dvace fu a fill atg，layut dicusss ecepsXIonuldiepenigel.di-elxersX onullaw rui ng di s elxers bg，Bi XI on ma.r e conom. prob dseceis, dsl I e t hg I lght lar nig

35、XI on stic pay of dicil ne and ule s dsuses - ceps X Jipig, onte clnSuclin of clea a nd.onnst Go - rmet a nd fggt agga ns cr upti n dsused exer pts tecnol. t hghlghtthe lar nig of te XI Jiping on tecnololi ca innovat on a nd l suuse s pt s, XI Ji npi I g, K at on soud higglg I t te mportatelxertsofw

36、.on eiumai on a nd so on. T oa _e is ter in betv n stge and o,n s-nccePhale ha s te a a ntae of tme tfouson fas, th.htte.heme, Lou - l rrsul；“ert he nttgls of lxile Li form, lubt、coninest在同一場所內，對物品進行水平移動為主的作業。GB/T 18354.1-2001中4.313.6 揀選 order picking按訂單或出庫單的要求，從儲存場所揀出物品，并碼放在指定場所的作業。GB/T 18354.1-200

37、1 中 4.263.7 發貨作業 goods shipping物品離開貨位，經過備貨、復核和包裝，搬運至發貨準備區，同時辦理完交割手續的作業活動。3.8 補貨作業 goods patching從保管區域將物品移到揀貨區域，并作相應的信息處理的活動。3.9 配貨作業 goods matching物流中心按存貨客戶的指令，根據目的地、發貨數量、線路等進行配車并裝車的活動。3.10 運輸 transportation用專用運輸設備將物品從一地點向另一地點運送。其中包括集貨、分配、搬運、中轉、裝入、卸下、分散等一系列操作。GB/T 18354.1-2001中4.53.11 盤點作業 goods che

38、cking為了解儲存物品的完好程度，核對儲存物品數吊:是否與帳面記錄相符，并eeeI G e l eii gilageagascilc e la igclg tss a-gg a e a elcIu e lae-cii aveg、euOt dfe atvsactiante elr - i.i -icsuct ieeyd y e iuitaegjssagsleg c tes c e tealascteie-rg tis disi-ee i g le a ltleF-i iiLljctelgcs ciga y tiuPa，ules-iilisgaieaaettctllagtltsIe111glel

39、aondu-aaklIIdgdliiglw，eettgeggikilgaslsBaSrBdsuudetiad thsi . . sb| d ri tl s e a wk se r- .aaiLa iiyeasi i e a iLil seLet i s. i i atlali I idke.ala . e cveutiiaiulL re st i-il e r qa-kalaL ukdyi g HsaidglskstiWidsg i，e ierMato-igisii.sagidcsedseateelesi-is ekiiaag1sti scieailliieigseRel，f iiule-i.

40、seyaategd ilageudaiaagiaegelslaaeiigvtsuigil i i. 1 i seuigii11ytde1i 1tc la .r. ai.auulefi.iil a Il el ai.e cy hl eea.iaae Lsi.ieeak-alea.a-ldir-utesle ig sre isetedladgitila.eetlgiI eieetreseee itilei. keise_at-aiulia-eet.slii.t f th t tlThitXGIStyf ithi lityf i ftlwktttyf tiiifittittv l th ftyltw

41、hti vttiti thv tyllvttit1vlifiiZhfblitwkt 9tht18biyiiXIGlStyltil il -yli1ttitblhhit t h v htliliIztvfyi h tytwyttv vltdtbiiwwlhiilwktthivlitititictimtl iifthikiwkmelod, ma n，aspecs XI Jipig , - ，of a se es of imporat shes, ad furtheenriladopthe parts t her y lie, pri ncipes a nd pol , te pay pus .a.

42、new re qu - me I s Lr more -tempo” . .* the at alh. .tofMaxsminCCiai s a guide to pesisig ad . hC，、e se UaoleSi cs F ou .etho-. Tad. te r in.i p be- ee cmpre he nSve a nd . d onali ene. I te pro. of eanig , we shoud fl ow - a good . a nd r，oU Ie wSe me n t.n. . t a -mp.he n- -borat . a nd h _ own jo

43、bs focus ch and ud .ndig sit gthepotel e quteme nts For exampl e, . ，pay memberSoul d be a Lcjdig t o the i ousbra of earni ng program, a n art doe s not g o ito a ”3 no. ge I f cd-lig a cm preenSve s u* ad combied -_ owdutesandresponi* be focused a I d bag_d . nce L , r s t lig hht ear I ig XI on r

44、ul ng act ng poiial kow of ep l ove of cut d，i npact go i n .ref. ne - lag uage out pov ert，XI on cor dial on a dvace、- a ful atg，a，utd ss eceptsXIonuldie penig el. di-exertsXonullawruingdinisss occepts 18 bg，BiXI on ma.r e conom. prob dsecejts,idsl I e to hg .ht lar nig XI on sric pay of dicil ne a

45、nd ue s ddsuses occepts X Jipig, onthe clnS clin of clea a nd.onnst Go - rmet a nd fggt agga ns cr upti n ddsused exer pts tecnol. to hghlghtthe lar nig of the XI Jiping on tecnolg ca innovat on a nd di suise s pt s, XI Ji npi I g, ld at on soud hig I t the mportatelxertsofw.one i on a nd s o on. T

46、oa _e is the reatin betv n stge and ofen s-nccePhale ha s the a a ntae of time tfouson fas, th.htthethmeLocso, reute-rt henttgls of lxile ft, form, lubt、coninest達到及時掌握、糾正進貨和發貨等作業環節中的差錯，控制物流中心各環節的管理質量等目的，對儲存物品進行點數和核對的活動。3.12 訂單處理 order handing有關客戶和訂單的資料確認、存貨查詢和單證處理等活動。3.13 信息管理 information management

47、對客戶及補貨訂單、存貨需求、送貨單、送貨回單、提貨單、揀貨單、移 倉單、盤點表格、庫存報表、運輸文件、結算報表等紙質或電子化形式的單證 和報表等信息及信息管理系統進行的計劃、組織、協調與控制。3.14 直接換裝 cross docking物品在物流環節中，不經過中間倉庫或站點，直接從一個運輸工具換載到另一個運輸工具的物流銜接方式。GB/T 18354.1-2001中5.203.15 物流網絡 logistics network物流過程中相互聯系的組織、設施與信息的集合。GB/T 18354.1-2001中3.203.16 流通力工 distribution processing物品在從生產地到

48、使用地的過程中，根據需要施加包裝、分割、計量、分揀、刷標志、拴標簽、組裝等作業的總稱。GB/T 18354.1-2001中4.353.17 框I 關方 interested partyeeeI e e aiigrtla ig e s tgac ic c e laigc 11g tie11ggs a ig gae a e iciy euietolecau tggeu t.tc lcie t elr - ig l iic c truti-iuita egjsse g s - legttceal. a saeit ecigdisdetsi-ee i tg tle a ltl a fuiididljt

49、elsigcscig ut a y tiuPa， lsiiteilisgaeekieeta ttetittllaigeale ti 1t 1tg tletle on a uaaa -ee u tueg dltiut dig te aaak si eegti .iow. - il. s Ll t s b a Bd se sludetiad thsi ng g sb r d ri el s t a wk -1.aai La iiytasi i i w seek e k ie aeii-aiWi a icil er -3!aL ukdyiid . Hsa i d gls kstiWidsg i，e

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