1、精選優(yōu)質(zhì)文檔-傾情為你奉上不建議一直糾結(jié)原先的報價來問客戶。可以把該客戶作為潛在客戶做維護，一個月或者兩個月聯(lián)系一次。可以就新設(shè)計問問客戶的建議, 或者是發(fā)一些行業(yè)知識。重點是讓客戶記住你，知道你們公司是做什么產(chǎn)品的。同時又不會把你的郵件拉到垃圾箱去。 如果客戶之后有回復(fù)，也可以問問之前報價的情況。思路：發(fā)完報價后1-2天沒有回復(fù)-跟進郵件1（確認是否收到），有條件的最好發(fā)完郵件后直接電話詢問如果仍舊沒有回復(fù)-一周后跟進郵件2或者電話詢問原因仍舊無回復(fù)，十天，半個月去郵件聯(lián)系-跟進郵件3跟蹤客戶沒必要非得要求形式，重要的是內(nèi)容和跟進的點找準(zhǔn)。并非一定要死纏爛打，前提是讓客戶記住你，還能對你不厭

2、煩；否則你就成了推銷保險的了。跟進郵件1模板ADear *,Wish you have a nice day!May I ask whether you have received my quotation? Now I am sending it again, if you have any other ideas. Please feel free to contact me. We will do much better if you can give any advices to us.I am waiting for your reply ASAP.Best regardsWinni

3、e模板BHope you are fine, my friend.I haven't received any information from your side. My last quotation email is attached to avoid you missing it. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. As we don't want to lost a good customer like you!If t

4、here is anything we can do for you, we shall be more than pleased to do so. Hope we can build good cooperation with you. 如果客人還沒有回信,一周后再問客人不回信的原因. 不同的情況做不同的回復(fù)。有客戶電話號碼的，最好能電話詢問。有很多情況是客戶出差或者休假，也要看下當(dāng)?shù)亟谟袥]有什么節(jié)日。跟進郵件2模板AGlad to contact you again!Have you kindly checked my offer? Hope they are workable for

5、 your market! Sorry that we still don't receive any information from you. Your any comment about our offer will be appreciated, including price, quality, service. No matter if it is positive answer, It will be great help for us to meet your requirement.Waiting for your reply soon!模板BWish everyth

6、ing well with you and your company ! We are in receipt of your letter dated Aug 10 , and as requested to expressed you 3 catalogues for our refrigeration goods . We hope they will reach you in due course and will help you to make selection. We send the quotation to you on Aug 11, any questions for o

7、ur quotation. Hope to get your reply asap.Wish we will promote business as well as friendship! Best wishes ! Kevin 如果客戶仍舊沒有回復(fù)，并且電話也無法聯(lián)系，有可能這個客戶休長假，也很有可能客戶找到了其他合適的供應(yīng)商，或者是客戶自己的訂單沒有談妥。在之后的日子里, 不建議一直糾結(jié)原先的報價來問客戶。可以把該客戶作為潛在客戶做維護，一個月或者兩個月聯(lián)系一次。可以就新設(shè)計問問客戶的建議, 或者是發(fā)一些行業(yè)知識。重點是讓客戶記住你，知道你們公司是做什么產(chǎn)品的。同時又不會把你的郵件拉到垃圾箱去。 如果客戶之后有回復(fù)，也可以問問之前報價的情況。跟進郵件3Dear Sir, Good morning! Hope you have got a wonderful weekend! For several days no news from you.These days our new design of ceramic mug D-123 produced much favourable comment from European market. What do you think about it for your market? We w