1、27種外貿(mào)書(shū)信大全27種外貿(mào)書(shū)信大全1 .請(qǐng)求建立商業(yè)關(guān)系RogersChemicalSupplyCo.10E.22StreetOmaha8,NebGentlemen:WehaveobtainedyournameandaddressfromAristoShoes,Milan,andwearewritingtoenquirewhetheryouwouldbewillingtoestablishbusinessrelationswithus.Wehavebeenimportersofshoesformanyyears.Atpresent,Weareinterestedinextendingour,

2、rangeandwouldappreciateyourcataloguesandquotations.Ifyourpricesarecompetitivewewouldexpecttotransactasignificantvolumeofbusiness.Welookforwardtoyourearlyreply.Verytrulyyours自米蘭職權(quán)里斯托鞋類公司取得貴公司和地址，特此修函，祈能發(fā)展關(guān)系。多年來(lái)，本公司經(jīng)營(yíng)鞋類進(jìn)口生意，現(xiàn)欲擴(kuò)展業(yè)務(wù)范圍。盼能惠賜商品目錄和報(bào)價(jià)表。如價(jià)格公道，本公司必大額訂購(gòu)。煩請(qǐng)?jiān)缛召n復(fù)。此致.回復(fù)對(duì)方建立商業(yè)關(guān)系的請(qǐng)求Thankyourforyourle

3、tterofthe16thofthismonth.Weshallbegladtoenterintobusinessrelationswithyourcompany.Incompliancewithyourrequest,wearesendingyou,underseparatecover,ourlatestcatalogueandpricelistcoveringourexportrange.Paymentshouldbemadebyirrevocableandconfirmedletterofcredit.Shouldyouwishtoplaceanorder,pleasetelexorfa

4、xus.本月16日收至U有關(guān)商務(wù)關(guān)系的來(lái)函，不勝欣喜。謹(jǐn)遵要求另函奉上最新之出口商品目錄和報(bào)價(jià)單。款項(xiàng)煩請(qǐng)以不可撤銷保兌之信用狀支付。如欲訂貨，請(qǐng)電傳或傳真為盼。此致敬禮.請(qǐng)求擔(dān)任獨(dú)家代理Wewouldliketoinformyouthatweactonasoleagencybasisforanumberofmanufacturers.WespecializeinfinishedcottongoodsfortheMiddleeasternmarket:Ouractivitiescoveralltypesofhouseholdlinen.Untilnow,wehavebeenworkingwit

5、hyourtextilesdepartmentandourcollaborationhasprovedtobemutuallybeneficial.Pleaserefertothemforanyinformationregardingourcompany.WeareveryinterestedinanexclusivearrangementwithyourfactoryforthepromotionofyourproductsinBahrain.Welookforwardtoyourearlyreply.'本公司擔(dān)任多家廠家的獨(dú)家代理，專營(yíng)精制棉織品，包括各燈家用亞麻制品，行銷中東。與

6、貴公司向有業(yè)務(wù)聯(lián)系，互利互作。貴公司紡織部亦十分了解有關(guān)業(yè)務(wù)合作之情況。盼望能成為貴公司獨(dú)家代理，促銷在巴林市場(chǎng)的貨品。上述建議，煩請(qǐng)?jiān)缛召n復(fù)，以便進(jìn)一步聯(lián)系合作。此致敬禮.拒絕對(duì)方擔(dān)任獨(dú)家代理Thankyouforyourletterof1Septembersuggestingthatwegrantyouasoleagencyforourhouseholdlinens.Iregrettosaythat,atthisstage,suchanarrangementwouldberatherpremature.Wewould,however,bewillingtoengageinatrialcol

7、laborationwithyoucompanytoseehowthearrangementworks.Itwouldbenecessaryforyoutotestthemarketforourproductsatyouend.Youwouldalsohavetobuildupamuchlargerturnovertojustifyasoleagency.Weenclosepricelistscoveringalltheproductsyouareinterestedinandlookforwardtohearingfromyousoon.9月1日有關(guān)建議擔(dān)任家用亞麻制品獨(dú)家代理的來(lái)信收悉。謹(jǐn)

8、致衷心謝意。目前時(shí)機(jī)尚未成熟，不能應(yīng)允該安排深感抱歉。然而，本公司樂(lè)意與貴公司先試行合作，為今后合作打下基礎(chǔ)。為證明擔(dān)任獨(dú)家代理的能力，貴公司宜上述貨品作市場(chǎng)調(diào)查，研究是否可擴(kuò)大現(xiàn)有之營(yíng)業(yè)額。奉上該貨品之報(bào)價(jià)單，敬希查照。專此候復(fù)。此致敬禮5 .同意對(duì)方擔(dān)任獨(dú)家代理Thankyouforyourletterof12Aprilproposingasoleagencyforourofficemachines.Wehaveexaminedourlongand,Imustsay,mutuallybeneficialcollaboration.Wewouldbeverypleasedtoentrusty

9、ouwiththesoleagencyforBahrain.Fromourrecords,wearepleasedtonotethatyouhavetwoserviceengineerswhotooktrainingcoursesatourMilanfactory.thesoleagencywillnaturallybecontingentonyoumaintainingqualifiedaftersalesstaff.Wehavedrawnupadraftagreementthatisenclosed.Pleaseexaminethedetailedtermsandconditionsand

10、letusknowwhethertheymeetwithyourapproval.Onapersonalnote,ImustsaythatIamdelightedthatweareprobablygoingtostrengthenourrelationship.IhaveverypleasantmemoriesofmylastvisittoBahrainwhenyouentertainedmesodelightfully.IlookforwardtoreciprocatingonyournextvisittoMilan.Myverybestwishestoyouandyourwife.4月12

11、日建議擔(dān)任為公室器具之獨(dú)家代理來(lái)信已經(jīng)收悉。過(guò)去雙方合作皆互利互助，能獲您的眷顧作我公司于巴林的獨(dú)家代理，殊感榮幸。據(jù)知您公司兩服務(wù)技師曾到我公司米蘭工廠受訓(xùn)。相信您公司在取得代理權(quán)后，仍會(huì)繼續(xù)注重合格售后服務(wù)人員的訓(xùn)練。現(xiàn)隨信附上協(xié)議草稿，請(qǐng)查實(shí)各項(xiàng)條款，惠復(fù)是盼。能加強(qiáng)業(yè)務(wù)，我亦感到欣喜，前次到訪巴林，蒙盛情款待，不勝感激。祈盼您蒞臨米蘭時(shí)，容我一盡地主之誼。此致敬禮6 .借引薦建立業(yè)務(wù)關(guān)系A(chǔ)tthebeginningofthismonth,IattendedtheHarrogatetoyfair.Whilethere,IhadaninterestingconversationwithMr

12、.DouglasGageofEdutoysplcselectinganagencyforourteachingaids.Douglasdescribedyourdynamicsalesforceandinnovativeapproachtomarketing.Heattributedhisowncompany'ssuccesstoyourexcellentdistributionnetworkwhichhasservedhimforseveralyears.WeneedanorganizationlikeyourstolaunchourproductsintheUK.Ourteachi

13、ngaidscoverthewholefieldofprimaryeducationinallsubjects.Ourpatented'Matrix'mathapparatusisparticularlysuccessful.YoumayhavereservationsAmericanteachingaidssuitingyourmarket.ThisisnotaproblemsincewehaveacompleterangeofBritishEnglishversions.IencloseanillustratedcatalogueofourBritishEnglishedi

14、tionsforyourinformation.Pleaseletmehaveyourreactionstothematerial.IshallbeinLondonduringthefirsttwoweeksofOctober.Perhapswecouldarrangeameetingtodiscussourproposal.本用初參觀哈洛加特玩具交易會(huì)時(shí)有幸與教育玩具股份有限公司的道格拉斯蓋齊先生一談，提及本公司正物色代理人推廣教學(xué)器材一事。蓋齊先生贊揚(yáng)貴公司積極推廣產(chǎn)品，不斷推出新的推銷方法，并把其公司的成就歸于貴公司完善的經(jīng)銷網(wǎng)絡(luò)。貴公司的經(jīng)驗(yàn)，正能替本公司在英國(guó)經(jīng)銷產(chǎn)品。本公司生產(chǎn)初級(jí)

15、教育各學(xué)科的教育器村、專利產(chǎn)品梅特里克教學(xué)器材更傲視同儕。除美國(guó)教學(xué)器材外，亦備有全套英式英語(yǔ)版教材，適合當(dāng)?shù)厥袌?chǎng)，貴公司無(wú)需憂慮切合市場(chǎng)需求。現(xiàn)附上配有插圖的英式英語(yǔ)版教材目錄，盼抽空細(xì)閱，并賜知寶貴意見(jiàn)。本人擬于10月頭兩星期前往倫敦，未知能否安排會(huì)面，就以上建議作一詳談？此致敬禮7 .邀請(qǐng)參觀貿(mào)易展覽會(huì)Manythanksforyourletterandenclosuresof12September.WewereveryinterestedtohearthatyouarelookingforanUKdistributorforyourteachingaids.Wewouldliketoi

16、nviteyoutovisitourbooth,no.6,atnextmonth'sLondonToyFair,atEarl'scourt,whichstartson2October.Ifyouwouldliketosetupanappointmentduringnonexhibithallhourspleasecallme.Icanthenarrangeforoursensorstafftobepresentatthemeeting.Welookforwardtohearingfromyou.多謝9月12日的來(lái)信和附件。獲悉貴公司有意物色英國(guó)銷售商推廣教學(xué)輔助設(shè)備，甚感興趣。

17、本公司將于10月2日于厄爾大樓舉行的聳敦玩具商品交易會(huì)上展示產(chǎn)品，誠(chéng)邀貴公司派員參觀設(shè)于46號(hào)之?dāng)偽弧Ｈ缒馨才庞诜钦钩鰰r(shí)間面談，煩請(qǐng)電復(fù)。定必委派高層人員赴會(huì)。本公司深知貴公司產(chǎn)品精美質(zhì)優(yōu)，希望能發(fā)展互惠之業(yè)務(wù)。特此奉告，并候復(fù)音。8 .與過(guò)去有貿(mào)易往來(lái)的公司聯(lián)系WeunderstandfromourtradecontactsthatyourcompanyhasreestablisheditselfinBeirutandisonceagaintradingsuccessfullyinyourregion.Wewouldliketoextendourcongratulationsandoffer

18、ourverybestwishesforyourcontinuedsuccess.BeforethewarinLebanon,ourcompanieswereinvolvedinalargevolumeoftradeinourtextiles.Weseefromourrecordsthatyouwereamongourbesttemcustomers.WeverymuchhopethatwecanresumeourmutuallybeneficialrelationshipnowthatpeacehasreturnedtoLebanon.Sincewelasttraded,ourlinesha

19、vechangedbeyondrecognition.WhiletheyreflectcurrentEuropeantasteinfabrics,someofourdesignsarespecificallytargetedattheMiddleEasternmarket.Asaninitialstep,Iencloseourillustratedcatalogueforyourperusal.Shouldyouwishtoreceivesamplesforcloserinspection,wewillbeveryhappytoforwardthem.Welookforwardtohearin

20、gfromyou.從同行中獲悉貴公司貝魯特復(fù)業(yè)，生意發(fā)展迅速。得聞喜訊，不勝歡欣。謹(jǐn)祝業(yè)務(wù)蒸蒸日上。黎巴嫩戰(zhàn)事發(fā)生前雙方曾有多宗紡織品交易；貴公司更是本公司十大客戶之一。現(xiàn)今戰(zhàn)事平息，亟盼能重展雙方互惠的業(yè)務(wù)聯(lián)系。自上次合作至令，產(chǎn)品款式變化極大。除了有迎合歐洲人口味的款式這外，亦有專門(mén)為中東市場(chǎng)而設(shè)計(jì)的產(chǎn)品。現(xiàn)奉上配有插圖的商品目錄供初步參考。職需查看樣本，還望賜知。9 .確認(rèn)約會(huì)Iwouldliketoconfirmourappointmenttodiscussthepossibilityofmergingourdistributionnetworks.Iamexcitedofthepro

21、spectofexpandingourtrade.Asagreed,Wewillmeetofourofficeinbondstreetat9.30a.m.onMonday20March.Ihavescheduledthewholedayforthemeeting.Ifforanyreasonyouareunabletoattend,pleasephonemesothatwecanmakealternativearrangements.Pleaseletmeknowifyouwouldlikeourofficetoarrangehotelaccommodation.Ilookforwardwit

22、hgreatpleasuretoourmeeting.承蒙拔冗講討論合并雙方銷售網(wǎng)，以擴(kuò)大貿(mào)易發(fā)展范圍，深感興奮。現(xiàn)特修函確定會(huì)議日程。謹(jǐn)于3月20日星期一在邦德街辦公室候教，請(qǐng)貴公司代表于當(dāng)日早上9時(shí)蒞臨指導(dǎo)。若因故未能抽空出席，煩請(qǐng)致電告知，以便另行安排會(huì)晤。未知是否需代為安排旅館膳宿？請(qǐng)盡早賜知，以便早作準(zhǔn)備，款待貴客。謹(jǐn)此預(yù)祝會(huì)談成功。10 .感謝客戶訂貨Gillette-burnsCo.322GleenwoodstreetGleveland5,OhioGlentlemen:Thankyouforyourorderno,464of20september.Themodelsyousele

23、ctedfromourshowroomwentouttodayundermypersonalsupervision.Thepackageisbeingairfreghtedtoyouonswissair.Therelevantdocumentationisenclosce.Ienjoyedmeetingyiuandhopethatthisorderrepresentsthebeginningofalongandprosperousrelationshipbetweenoiurcompanies.Thenexttimeyouvisitus,pleaseletmeknowinadvancesoth

24、atIcanarrangealuchforyouwithourderectors.Sincerelyyours謝謝9月20日第464號(hào)定單。今天我已新自監(jiān)督發(fā)送您自展覽室挑選的產(chǎn)品。該產(chǎn)品隨附有關(guān)文件經(jīng)瑞士航空公司運(yùn)送。很榮幸與你會(huì)面，衷心希望是次定單能加強(qiáng)雙方的關(guān)系。下次到訪前，煩請(qǐng)賜知，俾能安排與本公司董事共進(jìn)午餐。11 .向長(zhǎng)期客戶推銷新產(chǎn)品Iencloseanillustratedsupplementtoourcatalogue.Itcoversthelatestdesignswhicharenowavailablefromstock.Wearemostgratifiedthatyou

25、have,forseveralyeas.Includeaselectionofourproductsinyourmail-ordercatalogues.Theresultingsaleshavebeenverysteady.Webelievethatyouwillfindournewdesignsmostattractive.Theyshouldgetaverygoodreceptioninyourmarket.Onceyouhavehadtimetostudytheupplement,pleaseletusknowifyouwouldliketotakethematterfurther.W

26、ewouldbeveryhappytosendsamplestoyouforcloserinspection.Foryourinformation,weareplanningarangeofclassicalEnglishdinnerserviceswhich,shoulddowellintheNorthAmericanmarket.Wewillkeepyouinformedonourprogressandlookforwardtohearingfromyou.隨函寄奉配有插圖的商品目錄附頁(yè)，介紹最新設(shè)計(jì)的產(chǎn)品。貴公司的郵購(gòu)目錄多年來(lái)收錄本公司產(chǎn)品，產(chǎn)品銷售成績(jī)理想，特此致以深切謝意。最新設(shè)計(jì)

27、的產(chǎn)品巧奪天工，定能吸引顧客選購(gòu)。煩請(qǐng)參閱上述附頁(yè)，需查看樣本，請(qǐng)賜復(fù)，本公司樂(lè)意交勞。本公司現(xiàn)正設(shè)計(jì)一系列款式古典的英國(guó)餐具，適合北美市場(chǎng)需求。如感興趣，亦請(qǐng)賜知。愿進(jìn)一步加強(qiáng)聯(lián)系，并候復(fù)音。12 .為商貿(mào)指南兜攬廣告Thankyouforyourbusiness.Youarecurrentlyrepresentedinourdirectory.ThisistheonlydirectoryofitskindwhichreachesallcompaniesinthebuildingandconstructionindustryintheUK.Advertisinginourdirectoryw

28、asawisemoveonyourpart.WearecurrentlycompilinganeweditionofthedirectorywhichwillbepublishedinApril1995.TheneweditionwillbeexpandedtoincludemajormanufacturersofplumbingequipmentintheEuropeanCommunity.Forpropercoverageinthedirectory,yououghttoappearinmorethanonecategory.Ifyoudooptforamultiplelisting,yo

29、uwillbeabletobuyspaceinadditionalcategoriesathalfprice.Youcanbeassuredthattheneweditionwillbeonthedesksofallthemajordecisionmakersinthebuildingandhardwaretrades.Pleasecompletetheenclosedformandreturnitwiththeappropriatefee.Thanksagainforyourbusiness.衷心感謝惠顧。貴公司商號(hào)已刊登在本公司的商貿(mào)指南中。該指南乃唯一覆蓋英國(guó)全部建筑公司的刊物，在此刊登

30、廣告確是明智之舉。現(xiàn)下籌備1998年4月版的貿(mào)易批南，新版會(huì)羅列歐洲貢同體的主要鉛管業(yè)制造商。為達(dá)到出色的宣傳效果，貴公司宜考慮在不同類別刊登廣告。如蒙惠顧，除首個(gè)廣告外，其余類別的廣告將可獲半價(jià)優(yōu)惠。該指南將分送給所有建筑公司和五金器具公司主管。煩表填妥隨附表格，連同廣告費(fèi)用一并寄回。專此盼候佳音。13 .請(qǐng)求客戶作推薦人Thankyouforyourletterof2November.Wearedelightedtohearthatyouaretopleasedwiththerefurbishmentofyourhotel.Asyourknow.inourlineofwork,wedepe

31、ndongood,reportsofourprojectstowinfurtherbusiness.weOurclientsalwaysshoparoundandlookforreferencesbeforecommittingthemselves.Withyourpermission,wouldliketouseyourhotelasareferencewhenwediscusssimilarrefurbishmentsinthehotelindustry.Wouldyouagreetooursuggestingthatfutureclientsshouldcallyou?Itwouldal

32、sobemosthelpfulifwecouldoccasionallybringaclienttolookatyourhotel.Wewould,ofcourse,stayovernightatleast.I'llcallyounextweektohearyourreaction.Thanksagainforyoukindwords.從11月2日的來(lái)函得悉閣下對(duì)貴飯店的整修感到滿意，此消息對(duì)本公司實(shí)是一鼓勵(lì)。設(shè)計(jì)行業(yè)重視聲譽(yù)，客人在選擇設(shè)計(jì)公司時(shí)必然會(huì)有所比較。如蒙允許，本公司欲請(qǐng)貴飯店作推薦人，證明有關(guān)整修的質(zhì)素。未知可否讓其他客戶來(lái)電垂詢？止匕外，如獲允準(zhǔn)間或聯(lián)同客戶前來(lái)參觀貴飯

33、店整修，定必有莫大幫助。當(dāng)然，本公司會(huì)預(yù)訂房間，至少留宿一晚。14 .通知客戶價(jià)格調(diào)整Weencloseournewcatalogueandpricelist.Therevisedpriceswillapplyfrom1April1997.Youwillseethattherehavebeennumberofchangesinourproductrange.Anumberofimprovedmodelshavebeenintroduced.Outrangeofwashingmachineshasbeencompletelyrevamped.Manypopularlines,however,ha

34、vebeenretainedunchanged.Youwillbeawarethatinflationisaffectingindustryasawhole.Wshavebeenaffectedlikeeveryoneelseandsomepriceincreaseshavebeenunavoidable.Wehavenot,however,increasedourpricesacrosstheboard,Inmanycases,thereisasmallpriceincrease,butinothers,noneatall.Wecanassureyouthatthequalityofourc

35、onsumerdurableshasbeenmaintainedatahighstandardandthatourservicewillcontinuetobefirstclass.Welookforwardtoreceivingyourorders.謹(jǐn)謝上新的商品目錄和價(jià)格表。修訂價(jià)格定于1997年4月1日起生效。產(chǎn)品系列有一大革新，增加了不少改良的型號(hào)，扒出一系列新款的洗衣機(jī)，但許多款的開(kāi)動(dòng)號(hào)仍保持不變。通貨膨脹影響整個(gè)工業(yè)連帶令貨品價(jià)格上漲。雖然如此，本公司并未全面提升價(jià)格，調(diào)整幅度亦不大。本公司堅(jiān)守一貫信念，務(wù)求出產(chǎn)優(yōu)質(zhì)之耐用消費(fèi)品，迎合顧客的需要。謝謝貴公司多年惠顧，盼繼續(xù)合作。15

36、 .說(shuō)明價(jià)格調(diào)整原因Iencloseournewpricelist,whichwillcomeintoeffect,fromtheendofthismonth.Youwillseethatwehaveincreasedourpricesonmostmodels.Wehave,however,refrainedfromdoingsoonsomemodelsofwhichweholdlargestocks.Wefeelweshouldexplainwhywehaveincreasedourprices.Wearepaying10%moreforourrawmaterialsthanwewerepa

37、yinglastyear.Someofoursubcontractorshaveraisedtheirbyasmuchas15%.Asyouknow,wetakegreatprideinourmachinesandarejealousofthereputationforqualityanddependabilitywhichwehaveachievedoverthelast40years.Wewillnotcompromisethatreputationbecauseofrisingcosts.Wehope,thereforedecidedtoraisethepriceofsomeofourm

38、achines.Wehopeyouwillunderstandourpositionandlookforwardtoyourorders.現(xiàn)謹(jǐn)附上本公司新價(jià)格表，新價(jià)格將于本月底生效。除了存貨充裕的商品外，其余大部分貨品均已調(diào)升價(jià)格。是次調(diào)整原因是原材料價(jià)格升幅上漲10%口，一些承包商的價(jià)格調(diào)升到15%。過(guò)去40年，本公司生產(chǎn)的機(jī)器品質(zhì)優(yōu)良、性能可靠。今為確保產(chǎn)品質(zhì)量，唯有稍為調(diào)整價(jià)格。上述情況，還望考慮。愿能與貴公司保持緊密合作。16 .回復(fù)感謝信Wegreatlyappreciateyourletterdescribingtheassistanceyoureceivedinsolvingy

39、ourair-conditioningproblems.Wearenowinourfiftyyearofoperation,andwereceivemanyletterslikeyourindicatingahighlevelofcustomersatisfactionwithourinstallation.Wearepleasedthatourtechnicalstaffassistedyousocapably.Wewouldlikeyoutoknowthatityouneedtocontactusatanytimeinthefuture.Ourengineerswillbeequallyr

40、esponsivetoyourrequestforassistance.Ifwecanbeofservicetoyouagain,pleaseletusknow.Thankyouagainforyourverykindletter.承蒙來(lái)信贊揚(yáng)本公司提供的空調(diào)維修工程服務(wù)，欣喜不已。五年前開(kāi)業(yè)至今，屢獲客戶來(lái)函嘉獎(jiǎng)，本公司榮幸之至。欣悉貴公司識(shí)技術(shù)人員的服務(wù)，他日苛有任何需要，亦請(qǐng)與本公司聯(lián)絡(luò)，本公司定當(dāng)提供優(yōu)秀技師，竭誠(chéng)效勞。在此謹(jǐn)再衷心感謝貴公司的贊賞，并請(qǐng)繼續(xù)保持聯(lián)絡(luò)。17 .請(qǐng)客戶征詢其它公司Thankyouforyourenquiryof5Mayconcerningsilkblous

41、es.WeregrettosaythatwedonotmanufactureclothingtoyourowndesignstothehighestEuropeanstandards:SwanTextilescorporationTheindustrialzoneShekouWesupplythefactorwithalltheirsilkmaterials,Iencloseaswatchofourstockmaterialsforyourexamination.Shouldyoudesireanyofthesesamplesmadeupintofinishedproducts,wecansu

42、pplytheswanfactorywiththem.Wehopethatthiswillbeofhelptoyouandwishyoueverysuccessinyourbusinessdealings,謝朗55月5月日來(lái)函查詢關(guān)于纖綢罩衫的事宜。本公司只生產(chǎn)纖綢布料，供應(yīng)紡織品批發(fā)商和制造廠家，并沒(méi)有制造成衣，因而未能接受貴公司訂貨，謹(jǐn)致萬(wàn)分歉意然而，本公司樂(lè)意推薦本地一家生產(chǎn)優(yōu)質(zhì)男裝的工廠，相信可按貴公司設(shè)計(jì)的款式制造符合歐洲最高標(biāo)準(zhǔn)的服裝：蛇口工業(yè)區(qū)天鵝紡織品公司。該廠的絲綢布料全由本公司供應(yīng)，隨函了什樣本以供查閱，如貴公司認(rèn)為適合，本公司樂(lè)意負(fù)責(zé)供應(yīng)所需布料。愿上資料對(duì)貴公司有所幫助

43、。謹(jǐn)祝生意興隆，事事順達(dá)。18 .改善服務(wù)Thankyouforyourletterof26January.Iapologizeforthedeliveryproblemsyouhadwithuslastmonth.Ihavehadameetingwithourproductionandshippingmanagerstoworkoutabettersystemforhandlingyouraccount.Weknowwemadeamistakeonyourlastorder.Althoughwereplaceditforyou.wewanttomakesureitdoesnothappena

44、gain.Wehavedevisedtheenclosedchecklisttouseforeachofyourfutureorder.Itincludesyourfirm'sparticularspecifications,packingrequirementsandmarkinginstructions.Ibelievecanserviceyourcompanybetterandhelpyouoperationsrunmoresmoothlywiththissafeguard.Pleasecontactusifthereareanyadditionalpointsyouwouldl

45、ikeustoinclude.感謝1月26日來(lái)信。對(duì)上月貴公司更換所需貨品，唯恐類似事件再發(fā)生，本公司生產(chǎn)、運(yùn)輸和出口部經(jīng)理已商議制訂更有效方法處理貴公司事務(wù)，并為此特別設(shè)計(jì)清單。隨信奉上該清單，供貴公司今后訂貨之用。當(dāng)中包括特殊規(guī)格、包裝要求和樗說(shuō)明等欄目，相信此舉有助本公司提供更佳服務(wù)，促進(jìn)雙方合作。如欲增設(shè)任何欄目于該清單上，懇求惠示。19 .拒絕客戶的要求Thankyouforyourenquityof25August.Wearealwayspleasedtohearfromavaluedcustomer.Iregrettosaythatwecannotagreetoyourreque

46、stfortechnicalinformationregardingoursoftwaresecuritysysytems.Thefactis,thatmostofourcompetitorsalsokeepsuchinformationprivateandconfidential.Isincerelyhopethatthisdoesnotinconvenienceyouinanyway.Ifthereisanyotherwayinwhichwecanhelp.donothesittetocontactusagain.8月25日信收悉，謹(jǐn)此致謝。來(lái)信要求本公司提供有關(guān)軟件保密系統(tǒng)的技術(shù)資料，但

47、鑒于同行向來(lái)視該等資料為機(jī)密文件，本公司亦不便透露，尚祈見(jiàn)諒。我真誠(chéng)地希望這樣不會(huì)對(duì)貴公司造成不便。如需本公司協(xié)助其他事宜，歡迎隨時(shí)賜顧垂詢。祝業(yè)務(wù)塞塞日上!八、八、II1_.應(yīng)付難辦的客戶Wehavebeendoingbusinesstogetherforalongtimeandwevalueourrelationshipoflate,wehavenotbeenabletoprovidethekindofservicewebothwant.Theproblemisthatyourpurchasingdepartmentischangingordersaftertheyhavebeenplac

48、ed.Thishasledtoconfusionandfrustrationforbothofourcompanies.Inseveralinstances.youhavereturnedgoodsthatwereoriginallyordered.Tosolvetheproblem,Iproposethatonreceiptofanorder,oursalesstaffcontactyoutoverifyit.Ifyoudecideonanychanges,wewillamendtheorderandfaxyouacopysothatyoucancheckit.Itrustthissyste

49、mwillcutdownondelaysanderrors,andallowouroperationstorunsmoothly.承蒙多年惠顧，本公司感激萬(wàn)分。然近來(lái)合作出現(xiàn)問(wèn)題，令服務(wù)水準(zhǔn)未能符合對(duì)方要求，本公司為此提憂不已。貴公司采部發(fā)出定單后，再三更改內(nèi)容；更有甚者，屢次退回訂購(gòu)之貨品，導(dǎo)致了雙方公司工作中的混亂和困惑。為避免問(wèn)題日趨嚴(yán)重，特此在接到定單后，由本公司銷售人員與貴公司復(fù)核。若需作出改支，本公司把定單修改后電傳副本，供貴公司查核。盼望上述辦法經(jīng)受減少延誤，促進(jìn)雙方業(yè)務(wù)發(fā)展。20 .祝賀新公司成立Ithasjustcometoourattentionthatyouhavelat

50、elyopenedyournewEuropeanheadquartersinBrussels.Congratulationsonyourboldventure.Asyouknow,ourcompanieshavehadalongbusinessassociationintheUK.WelookforwardtocollaboratingwithyouinyourEuropeanventure.Pleaseletusknowifwecanbeofanyassistancetoyou.Wewillbedelightedtohelp.Wewishyoutheverybestofluckandapro

51、sperousfuture.21 .非正式的預(yù)約要求Couldwemeetsometimethismonthtodiscussthehypermarketproposal?Wewanttomakedecisionbythebeginningofnextmonth.Wewouldverymuchliketohearyourthoughtsbeforewemakeanydefiniteplans.Couldyouchooseavenueforthemeeting?IcanflytoLondonanytime,PerhapsyouwouldpreferLyonorParis?Ileaveittoyo

52、u您好！未知您好！未知tochoose.Ilookforwardtoseeingyouagain.能否于本月會(huì)面，商談?dòng)嘘P(guān)特大自助市場(chǎng)的建議呢?我們準(zhǔn)備于下月初作出最后決定。在未訂下明確計(jì)劃之前，希望能咨詢的意見(jiàn)。敢問(wèn)能否選定會(huì)面地點(diǎn)？在倫敦、巴黎或里昂商談都可以,悉隨尊便。期待與您見(jiàn)面。22 .物色代理商O(píng)urcompanymanufacturesarangeofprintingpressesthatareusedsuccessfullybycompaniesinover20countries.Aproductspecificationbrochureisenclosed.Wearecons

53、ideringexpandingourproductstonewmarketsandwewouldappreciateyouassistance.Inparticular,wewouldliketoidentifythebestagentswhoarecurrentlyservingtheprintingindustryinyourregion.Wearelookingfororganizationswhichconducttheirbusinessinatrulyprofessionalmanner.Theymustbefullyconversantwiththetechnicalsideo

54、ftheprintingindustryandhaveacomprehensiveunderstandingofallthefeaturesofthelinest6heyrepresent.Wewouldbeverygratefulifyoucouldtakeafewmomentstosendusthenamesofthreeorfourorganizationsthatmatchourrequirements.Weshallbusinessrelationship.thencontactthemtoexplorethepossibilityofestablishingamutuallyacc

55、eptableThankyouverymuchforyourtimeandconsiderationinthismatter.本公司生產(chǎn)的一系列印刷機(jī)，獲二十多個(gè)國(guó)家的公司采用。隨函附上產(chǎn)品規(guī)格說(shuō)明書(shū)，謹(jǐn)供參考。現(xiàn)為該產(chǎn)品開(kāi)拓新市場(chǎng)，希望得知貴地區(qū)從事印刷工業(yè)的代理商資料。如蒙貴公司協(xié)助，將不勝感激。如能撥冗寄來(lái)數(shù)個(gè)符合上述要求代理商商號(hào),則感激不盡。本公司將與其聯(lián)系，研究能否建立互惠互利折業(yè)務(wù)關(guān)系。右蒙惠告，不勝感荷！23 .歡迎新代理商Iwouldliketowelcomeyoutoourorganization.Weareverypleasedtohaveyouonourream.Iknowthatyouwillbeequallyproudofourproducts.OurEuropeansalesRepresentative,AntoineGerin,willbeintouchwithyouatreg