1、最新道歉信范文集錦 歡迎來到，下面是小編為大家搜集整理的最新道歉信范文集錦，歡迎大家閱讀與借鑒，希望能夠給你帶來幫助。 亞馬遜道歉信(一) Hello from Amazon.ca I completely understand your concern in this regard.Please accept our sincere apologies for this listing on our website. Customer feedback like yours really helps us continue to improve our store and provide b

2、etter service to our customers.This being the reason, I've forwarded the information regarding this listing to the appropriate people internally to investigate further and to take appropriate actions to remove Suicide T-shirts related items from our website as soon as possible. We realize this i

3、ncident reflects negatively upon Amazon.ca and the feedback you've provided has been passed on to the relevant people. We do want to make sure that our site is safe and convenient for all buyers, and for that reason there are rules governing the listing of certain items. Since I've forwarded

4、 this to the appropriate department I can assure you that soon we will remove this item from our website. In addition to a wide selection of items, one of our aims at Amazon.ca is to provide a convenient and efficient service; in this case, we have not met that standard, please accept my sincere apo

5、logies. I'm very sorry about all of this. I hope you'll consider this an isolated incident and give us another chance in the future. Thanks for your patience and understanding. Thanks for giving us time to find the best solution. We'd appreciate your feedback. Please use the links below

6、to tell us about your experience today. Best regards, Kumaresh R. 一封來自攜程的道歉信(二) 尊敬的ttdz，您好! 在收到您的反饋后，攜程非常重視，首先請接受攜程向您和您的日本朋友表示深深的歉意。您在攜程預(yù)訂1月7日從東京飛回北京的機(jī)票，由攜程的供應(yīng)商出票，由于供應(yīng)商違規(guī)以積分兌換機(jī)票導(dǎo)致您無法登機(jī)，給您個(gè)人和您的日本朋友都造成了非常不好的影響;在收到您的反饋后，攜程客服也第一時(shí)間溝通協(xié)調(diào)先解決您的出行問題。 我們非常理解您的心情，也非常理解您的堅(jiān)持，對于這個(gè)事件給您造成的不好的服務(wù)感受和影響，攜程向您表示深深的歉意。我們一直

7、在努力協(xié)調(diào)各方資源，希望能夠?qū)⒛湍毡九笥训挠绊憸p少到最低：日航也應(yīng)攜程的要求主動(dòng)和您電話解釋，不會(huì)因此事件影響到您的信譽(yù)及相關(guān)記錄;您因此事影響的航空公司里程，攜程已協(xié)調(diào)為您補(bǔ)加;攜程也會(huì)與您一同前往日本羽田機(jī)場日航負(fù)責(zé)人面前說明問題，消除相關(guān)負(fù)面記錄。您的機(jī)票費(fèi)用也已經(jīng)按照承諾退一賠三補(bǔ)償至您的攜程錢包帳戶中，您可以隨時(shí)提現(xiàn)至銀行卡。 我們也一直主動(dòng)電話聯(lián)系您，誠懇的向您致歉，提供我們的解決方案和建議。我們真心的希望，您能看見攜程在這次事件中的努力、態(tài)度和決心：攜程已推出服務(wù)承諾，對出行受影響的旅客，攜程將首先解決客人行程，保證客人出行，后續(xù)將執(zhí)行退一賠三的補(bǔ)償標(biāo)準(zhǔn)保障客人權(quán)益。攜程會(huì)大力杜絕違規(guī)票等情況的出現(xiàn)，并將對違規(guī)票臺(tái)絕不姑息。攜程會(huì)對供應(yīng)商加強(qiáng)監(jiān)管，在保證服務(wù)質(zhì)量的同時(shí)，能夠帶給攜程用戶更多完善的資源、更加優(yōu)惠的價(jià)格和更優(yōu)質(zhì)的服務(wù);我們會(huì)為此不斷努力，不斷改進(jìn)。同時(shí)，我們主動(dòng)接受來自廣大攜程用戶的監(jiān)督以及來自社會(huì)各方監(jiān)督，不斷自勉和進(jìn)步。 這一切，只為了攜程的客人。給攜程用戶提供滿意的服務(wù)，是我們的理想，更是我們的承諾，它已深深植根于攜程的公司文化之中。這是攜程人的使命，所有攜程