趣成功網友情提供abandon rate掛斷率（衡量客戶服務質量的指標之一，計算方式為：撥入客戶服務中心的電話總數中客戶因等候時間過長而掛斷的電話數目占總數的百分比）例： By choosing the right on-hold music, the company has reduced abandon rate by 50%.absenteeism 曠工，缺勤例：Improvements in working conditions helped to reduce levels of absenteeism.absolute interest絕對產權，絕對權益例：The company has an absolute interest in the building.academic intelligence學術方面的才智例：Phrases such as solves problems well,displays interest in the world at large,accepts others for what they are,admits mistakes,is goal oriented, and converses well suggest that people focus on the worldly side of intelligence, as opposed to just academic intelligence.academic smarts 學術方面的才能例：Its not the usual way of thinking about it - academic smarts-IQaccelerated learning 速成學習例：Accelerated learning shows that language learning an be fast, effective and enjoyable.access 1 使用，享用權例1： Access to these files is restricted. 2 : Students have free access to the librarys scientific literature.access 2 進入例：Its acquisition of the group will allow it to gain access to Frances railway business.access fee 使用費例：They have cut the access fee long-distance providers pay to local phone companies.accessories 裝飾品，首飾，衣飾例1：I would like to thank you for the interest you expressed in our range of childrens and teenage fashion sportswear and accessories.例2：As Potter-mania sweeps the nation, add a magical touch to your mobile with these fun Harry Potter-themed phone accessories.accessory apartment 附屬房（個人獨立住宅中供出租的多余房屋）例：In other countries, accessory apartments are not just tolerated but encouratged.Britain and Germany, for instance, offer tax breaks to homeowners who rent out portions of their houses.accident frequency rate 意外傷亡事故頻率（按每百萬工作小時計）例：Steps are being taken to cut down the accident frequency rate.accident report book 事故記錄本accommodation 1 適應性調節例：Legislation requires employers to make reasonable accommodations for the handicapped in hiring and other ways.accommodation 2 （應急的）短期貸款例：Were going to request a short-term accommodations from the bank to cover these payments until we can find other fundsaccommodation address臨時通信地址例:Please write to my accommodation address.account 1 賬戶例:When the debt is cleared- as it must be by the time the customer retires- and the account goes into credit, it will attract interest at about 5 per cent.account 2 客戶,生意往來關系例:The firm is one of our major accounts.accountancy 會計工作例: To her, accountancy was a means to find out about business and be paid at the same time.accounts 1 賬目例:The financial director was accused of falsifying the company accounts.accounts 2 會計部門即 accounts department例: She works in accounts.accounts manager 會計部經理accounts payable 應付賬款例: Accounts payable is created when a firm deals with suppliers who extend credit.accounts receivable 應收賬款例: Assets include cash, accounts receivable, inventory, property and equipment, and patents.achievable 切實可行的,可達到的例: Your objectives should be relevant to the job you have applied for and achievable.Achilles heel 原意為阿基里斯的腳踵,引申為致命弱點例: However, an Achilles heel can usually be found that allows the headhunter to persuade them that they are, in fact, wanting to change.acid test 決定性的考驗例: The acid test is whether or not somebody will actually buy the product.acquire 購入,取得所有權例: This is Cussons newly acquired factory in Poland.acquisition 收購例: The accelerated rate of globalisation has left companies desperately seeking overseas acquisitions in order to remain competitive.across-the-board 全面,全體例1: They have decided to increase prices by 4% across-the-board.例2: To save money, identify current problems, and make the old company more dfficient, the new president ordered an across-the-board examination of expenditures and operational procedures in every department.action figure(仿真)玩具人,活動人activewear 運動服例: Lauren has been making activewear and basics like jeans and leather jackets for almost a quarter of a century.activity 經營項目, 經營業務例: The main activities of the company are manufacturing computer components and direct retailing to consumersact of God 不可抗力, 天災, 亦作 force majeure.例1. Private householders or businessmen insure against burglary, loss or damage by vandalism or acts of God.例2. The insurance policy does not cover acts of God.actuals 實際數字(相對于估計的數目)例: These are the actuals for last years turnover.actuary 精算師(受雇于保險公司或退休基金公司,根據死亡率和意外事故、火災、盜竊等的可能性，估計保險風險和費用)例：Actuaries spend their time working out whether or not an accident will happen and how much it will cost if it does.adaptation 重新打造以適應本土化例1：Adaptation may need to be made in branding, labeling, and packaging of the product.例2：Potential risk refers to the level of adaptation required to enter foreign markets.added value 增加值，增值例：An important aspect of marketing goods like CD players and televisions is possible added value, such as free videos or CDs.addition （某一產品系列中的）新增產品例：The KR 700 is the latest addition to our range of fax machines.Additional Benefit Funding 附加福利基金（專款）例：You will be able to use as much as you like of your Additional Benefit Funding to buy benefits.add-on 附加裝置（可以是硬件或軟件，目的為改進或增加功能），附加部分，亦作add-in例1：Its better to use a computer with add-on/in.例2：Various add-ons/ins can be purchased to increase the output of the machine.address 1 滿足（需求）例：Every effort is made to address costomer needs.address 2 作正式講話，發表演說，向匯報例：The media relations manager addressed shareholders prior to the companys merger with a Swedish company.address 3 處理，解決例：In an attempt to address this problem, major banks are about to offer start-up packages to assist new business.address book 通訊簿例：Mke sure you have everybodys name in your address book.addressing machine 通訊地址打印機adjoining bedroom （兩間毗連的）套間administration charges 行政管理費，亦作administration fees例: If youre just starting up, many banks offer special packages with no administration charges for the first year.administrative expenses 行政管理費用例：The secretarys salary, and expenses incurred in the office are shown as administrative expenses.adult day-care centre 成人日托服務中心例：Adult day-care centres, which provide supervision in a group setting for aged or disabled people who live at home, have multiplied tenfold in the past decade.好了，今天就不唱歌了，上自習去了advance 預付款, 墊款例: I asked for an advance on my salary.advanced orders 預訂貨量例: The development of the game has taken two years but advanced orders are impressive.advancement 進步例: Businesses established in foreign countries should contribute to the social advancement of those countries.advance publicity 前期宣傳例: The product has sold well considering it was not given much advance publicity.advance reservation clerk (酒店)客房預訂接待員advantageous 有利的例:Applicants with a background in engineering or processing would be highly advantageous.adversarial relationship 長期敵對關系,長期關系緊張例:Top management called on the companys division heads to start acting like members of the same team rather than displaying an adversarial relationship.advertising agency 廣告公司例: You need to employ an advertising agency to create a product image.advertising business 廣告業例: Dentsu is in the advertising business.(Dentsu日本電通公司)advertising campaign 廣告宣傳活動例1: If one advertises excessively, the advertising campaign could suffer from wearout.例2: The automobile company created a massive advertising campaign to increase interest in its new electric cars.advertising consultancy business 廣告咨詢公司例:He now plans to set up his own advertising consultancy business.advertising selection 廣告甄選(法)例: Adervertising selection, which is placing an advertisement in newspaper or magazine, is most suitable for those vacancies which do not require particularly high levels of specialised knowledge.advice note 通知單(供貨商給收貨人,列明貨物性質、數量、運輸日期及方式等)例：We have received an advice note for the goods we ordered.advid 自薦錄像帶（擬考大學或求職的人將自己的專長或優點錄制在錄像帶上供學校或聘用單位考慮錄取或錄用）advisory board 咨詢委員會例：You will benefit from establishing an advisory board of experienced business people who can guide you through the growth process.advisory service 咨詢服務例：The bank provides a financial advisory service for all its (車輛等)流線型的例：We lowered the front end for more visibility, and softened the lines for a more aero look.affiliation 1 聯營公司例: We have a number of affiliations throughout the country.affiliation 2 附屬機構例: Please put your name, address and affiliation.affinity (group) card 團體(組織)卡(志為具有共同背景或是聯系 的個人群體,如人事相同專業、校友或退休人員組織等共同使用的信用卡)after-care service 售后服務例：Make sure that the company you buy from can offer a comprehensive and convenient after-care service.after-sales service 1 售后服務(常用于汽車、電腦、家用電器等耐用消費品)例：We off a full after-sales service.after-sales service 2 售后服務中心例：Many large companies in Shanghai have geared themselves to the international conventions and set up after-sales services accepting repairs and dealing with customers complaints.after-sales warranty 售后保單against all risks 保全險例：These are goods insured against all risks.agency 代理行，經銷處，公眾服務機構，代理公司，中介公司例：The firm has agencies all over the world.agency recruitment通過職業介紹所招聘例：Recruitment in the UK is divided into agency recruitment, advertising or executive search.agenda 議程例：An agenda is a list of things to discuss at a meeting.agent 1 代理商，代理人例：He is an authorized agent for a large insurance company.agent 2 作用力例：We believe that business can be a powerful agent for social change.aggressive police-style interview technique 咄咄逼人的警察審犯人式的面談方式例：He does not suggest an aggressive police-style interview technique, but insists that close inspection of a curriculum vitae is absolutely essential.aggressive reporting 樂觀高估的財務報告例: Some financial statements tend to increase income(aggressive reporting), others decrease income( conservative reporting).agribusiness 企業化農業，家業綜合企業例：He works for an agribusiness company.agro-industry （化肥制造、倉庫建筑等）農用工業例：These major sectors are telecomms, IT, agro-industry and what is termed welfare.air freight operator 空運公司例：This air freight operator has no travel service.airline 航空公司例：I flew with my favourite airline as always.airline business 航空業務例：Cathay Pacific（國泰航空公司） is in the airline business.OK，so much for todayairlines 航空公司(多用于航空公司名稱中)例: English Royal Dutch Airlines (均大寫)air miles 里程獎 亦作 air-miles awards例1: The attraction of air miles is easy to understand.例2: Air-miles awards for frequent flyers are one of airline services.air time 通話時間例: Traditionally, cellar（此處應為cellular,謝謝千千提醒） users have paid the air time for incoming calls as well as outgoing.airways 航空公司(主要用于航空公司名稱中)例: British Airwaysalcometer酒精檢測儀(通過檢查呼吸測出血液中酒精含量的儀器),亦作Breathalyzer, drunkometer例:We are empowered to stop any motorist for routine reasons, and we can ask them to blow into the Alcometer if we think they might be over the limit.all-expenses-paid trip(由公司出錢的)免費旅行例: To reward the top sellers, the company is offering them an all-expenses-paid trip to Las Vegas in America.allotment 配股例: Allotment has been made by random draw because of oversubscription.all-risk policy 全險,綜合險,全險保單例: We have taken out an all-risk policy on the electronic equipment.alternative 非主流的例: Coca-cola already has 8 per cent of the alternative beverage market.aluminum can 易拉罐, 亦作ring-pull can或popamalgamate 合并例:The two firms are amalgamating to increase productivity and save running costs.amenity 1 (常作amenities)便利設施; 生活福利設施 例: The large 17th century house has been tastefully renovated and refurbished to provide all the amenities of a modern conference center.amenity 2 設施齊全的現代化福利生活區例: This area has been developed into an amenity.American Express 美國運通信用卡例: Departure-tax stamps can be bought atairports and post offices with Australian currency or by American Express, Visa or MasterCard.American plan 美式酒店服務(提供住宿、一日三餐及一應服務)，美式收費制（包括繕宿及一應服務費在內的旅館收費制）例： American plan includes bed, breakfast, lunch and dinner.amortization 攤銷例： Amortization is the depreciation of intangible assets such as Patents and Goodwill.angle 投資天使，對個人投資者（private investors）的別稱，也叫 angel invester 例1：Its important to start networking to find an angel long before you actually need the capital.例2：Angel investor: An individual investor who has made one or more equity investments in emerging growth technology firms.annoyance 令人討厭的人或事例:The target market has viewed the ad so many times that it no longer makes a positive impression, and, in fact, it may make a negative impression in the form of an annoyance.annual general meeting 年度股東大會(根據法律規定每年舉行,出席的包括公司成員,股東和董事),簡稱AGM.口語里也稱the yearly shareholders meeting.例: The financial results will be announced at the annual general meeting.annualization 年工時制例: She also said companies might be able to implement the governments measures based on the annualization of working hours rather than a calculation week by week.annual production 年產量例: Within five years annual production went from 20 000 to 230 000 cars and the company founded its first South American subsidiary.annual profit 年收益,年利潤例: The company produces an annual profit of 25 million.annual report 年報例: An annual report is a document which tells you about the companys performance over the year.annual return 年度報表例: We are in the middle of making our annual return.answering machine 錄音電話,等于(英)answerphone例1:There were three messages on the answering machine.例2:The answerphone has fourteen minutes recording time, which is a bonus for any business.anti-fraud technique 防偽技術antitrust 反托拉斯,反壟斷例: Antitrust laws are a set of laws in the USA that aim to prevent large companies from controling all of the market for their products.any other business 任何其他議題(通常在會議議程末),簡稱AOB例1:Is there any other business? 2:You may bring the item up under any other business. 3:As staff holiday arrangement is a bit complicated this time, I dont think we should include it under any other business.aperitif 開胃酒appeal 吸引力例:Department stores appeal to people of all age groups, but particularly the 30-50 age category.apple polishing 逢迎,拍馬例:Other employee didnt like him and believed that his recent promotion was more the result of his apple polishing than his actual achivevements.application money 認購新股款項例:Application money must be returned with the appplication form.appointed 1 任命的例1: Measures are taken to ensure that newly-appointed members of staff are integrated effectively into existing teams.appointed 2 布置陳設的,裝飾的例1: This office is well appointed with all the lastest devices. 2: This is a superbly/modestly appointed restaurant.appointment 任命,(聘任的)職位例: There has been a new appointment to the board.appraisal 評價,評估例: annual appraisal interviews 年度能力評估面試appreciation增值,升值例:For investors, innovation has translated into stong earnings growth and stock price appreciation.approach to dialogue談話方式例:Different language have their own approach to dialogue.arrival notice到貨通知.例:We have not yetreceived the carriers arrival notice.articles (在法律事務所)培訓期,律師實習例:Shes doing her articles with a firm in London.A share A股股票(持有者沒有投票權的普通股票)例: But the A shares, off limits to foreign investors, were still among the best performers.Asian crises of the late 1990s 90年代末亞洲金融危機例:As Asian crises of the late 1990s illustrated, U.S.firms entering international business transactions need to be cautious of foreign governments.as is 按現狀出售,概不保證,亦作as seen.例:The goods are to be sold as is .asking price 索要價,要價例:Always negotiate, never pay the full asking price.asleep at the switch 玩忽職守,坐失良機例:Interest rates dropped significantly for a month before climbing back to higher levels, but our finance manager was asleep at the switch and failed to renegotiate our loans.as of 自.起,等于as from例:I would like to inform you that as of September 6, 2001,the new name for our company will be Sunrise.as per 按照,依據例:The client requested that we send our report to him on a computer disc, so we wrote a short note to him sayingas per your request, we are sending you our report on disc, and elclosed it with the disc.aspirational group 帶領性消費群體,領導性消費群體例:Our emulates certain reference groups(aspirational groups) whereas one is actually a member of other groups.as seen 看貨買賣,現場交易(貨物按買者所見現狀出售,賣方不保證質量)例: If you buy at a car auction you take the vehicle as seen.終于寫完了,今天感覺有些累呢,先閃了,大家看看吧Assembly line 裝配線e.g. He first worked on the shop floor on the assembly line. 他先是在工廠的裝配線上工作。e.g. I hope that all the training programs they run for the staff on the assembly line might have begun to have an effect. 希望那些為工作在裝配線上的員工提供的專業培訓，如今已經開始發揮作用。Assembly point 集合地點e.g. By law, the assembly point in case of fire must be clearly marked. 根據法律，發生火災的集合地必須有明確的標志。Assignment 1任務e.g. She was given a very difficult assignment. 她被分派一項非常艱巨的任務。Assignment 2 （財產、權益的）轉讓e.g. increase or assignment of registered capital 注冊資本的增加或轉讓。Asset 資產e.g. The cost of establishing a patent, copyright, or trademark is treated as an asset on the balance sheet. 專利、版權或商標的設立成本在資產負債表上屬于資產一類。Assistant general manager 總經理助理，副總經理e.g. the assistant general manager will be responsible for everything when the boss is away. 經理不在時，由總經理助理負責全盤事務。Assistant personnel officer 人事助理e.g. Thank you for sending me the Job Description for the post of Assistant Personnel Officer. 感謝您寄來的有關人事助理一職的工作說明。Associate 同事，伙伴e.g. If necessary, we would like to invite one of your associates to join us. 必要時我們將邀請你的一名同事一起參加我們的這項研究工作。Assume 承擔