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CONSUMER&
BRANDBrandKPIs
for
bottled
water:
TataCopper+
in
IndiaConsumer
Insights
reportOctober2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
5000Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,consumption,loyalty,andmedia
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
TataCopper+’s
performance
inthe
bottled
water
market.Fieldwork:April-May
2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Forthis
report
“Usage”indicates
the
specific
“Consumption”Sources:
Statista
Consumer
Insights
Global,
asofOctober
202480%
of
Tata
Copper+
drinkers
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket??Tata
Copper+’s
brandingresonates
more
with?Tata
Copper+
ranksseventh
inawareness
within
theMillennialsbottled
water
market?Tata
Copper+
generally
appealsto
men
more
thanwomen?Thepopularity
ratingof
Tata
Copper+
is40%?Tata
Copper+
rankseighth
inconsumption?Interms
of
loyalty,TataCopper+
issecond
inIndia?Tata
Copper+
hasascore
of
27%
formedia
buzz?Among
Tata
Copper+
enthusiasts,42%
fallunderthehigh-income
category?Consumers
want
theirbottled
water
brandstohavehonesty
/trustworthiness,
coolness,
and
authenticity3Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Loyalty
is
the
highest
scoring
KPI
for
Tata
Copper+
at
80%Brand
profile:
snapshotBrand
performance
of
Tata
Copper+inIndia80%71%40%34%27%AwarenessPopularityUsageLoyaltyBuzz5Notes:Bottled
water‘a(chǎn)wareness’,‘popularity’,
‘consumption’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:n=1,249,
all
respondents
(awareness),
n=881,
respondents
who
know
the
individual
brand
(popularity),
n=881,
respondentswho
know
the
individual
brand
(consumption),
n=303,
respondents
who
have
drank
the
individual
brand
(loyalty),
n=881,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Tata
Copper+’s
branding
resonates
morewith
MillennialsBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations47%46%43%41%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeTataCopper+
bygenerationversus
the
share
ofindustryusers
ingeneral,
we
cansee
thatTataCopper+
islikedby0%
ofBaby
boomersand11%
of
Gen
Xers,
whereas
thetotalshare
ofindustryusers
is0%
and13%,
respectively.ForMillennials
andGen
Z,
43%
and
46%
feel
positivelytowards
TataCopper+,
versus
41%
and47%.
Socurrently,
forTataCopper+,
Millennials
connect
mostwith
theirbrandcompared
tothe
overall
industryuser.13%11%0%
0%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestobottled
water,which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=349,
Tata
Copper+
enthusiast,
n=1,231,
bottled
waterdrinkersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Tata
Copper+
generally
appeals
to
men
more
than
womenBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandLGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesofenthusiastsof
TataCopper+
shows
thatwomen
are
lesslikely
to
haveanaffinitywith
the
brandcompared
to
men.14%consumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
Tata
Copper+
hasasimilarproportion
of
LGBTQIA+
consumerswhen
compared
tothe
industryusers
ingeneral.15%80%36%64%40%60%64%
ofmen
likeTataCopper+
comparedto36%
of
women,
whereas
fortheoverall
industry,60%
ofmen
drinkbottled
water
compared
to
40%
ofwomen.84%14%
ofTataCopper+
enthusiastsconsider
themselves
tobe
partof
theLGBTQIA+
community
compared
to15%among
industryusers
overall.Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
bottled
water,which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=349,
Tata
Copper+enthusiast,
n=1,231,
bottled
waterdrinkersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Among
Tata
Copper+
enthusiasts,
42%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
anddrinkerswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.3%4%Single37%5%6%42%CoupleSingleparentNuclear42%
ofTataCopper+
enthusiastsarefrom
high-income
households.TataCopper+’s
brandis
generallyenjoyed
more
byconsumers
who
arepartof
amulti-generational
household,31%
ofTataCopper+
enthusiastshavethiscurrent
living
situation.3%4%30%34%20%20%30%Multi-generational31%27%37%37%ExtendedOther27%2%2%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
bottled
water,which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=349,
Tata
Copper+
enthusiast,
n=1,231,
bottled
waterdrinkersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Consumers
want
their
bottled
water
brands
to
have
honesty
/
trustworthiness,coolness,
and
authenticityBrand
profile:
qualitiesQualitiesdrinkers
want
from
bottled
water
brandsForbottledwater,
the
topthree
qualitiesdrinkers
want
fromabrandarehonesty/trustworthiness,
coolness,
andauthenticity.Authenticity80%Thrill/ExcitementSustainabilityBoldnessCleverness60%40%20%0%TataCopper+
drinkers
alsoappreciatethese
key
attributes,indicatingTataCopper+
exudes
these
qualities.SocialresponsibilityCoolnessThequalitiesthatTata
Copper+enthusiastsare
least
focused
on
arethrill/excitement
andcleverness.ReliabilityExclusivityTataCopper+
shouldwork
on
promotingsustainabilityto
convert
enthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
bottled
water,which
ofthese
aspects
are
mostimportant
to
you?”;Multi
Pick;
“When
it
comes
tobottled
water,which
ofthe
following
brands
do
youlike?”;Multi
Pick;“When
it
comesto
bottled
water,which
ofthe
following
brands
have
youconsumed
in
the
past
12
months?”;
Multi
Pick;Base:n=303,
TataCopper+
consumers’,n=349,
TataCopper+
enthusiast,
n=1,231,
bottled
water
drinkersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Among
Tata
Copper+
fans,
43%
state
that
they
get
excited
about
bottled
waterBrand
profile:
attitudesWhat
doconsumersthink
ofbottled
water
ingeneral?57%56%54%51%45%43%43%42%36%35%32%28%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrands
Iget
excited
about
IliketotalkaboutIknow
and
trustbottled
watertopicsrelating
tobottled
waterBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
bottled
waterdo
youagree
with?”;
Multi
Pick;“When
it
comesto
bottled
water,which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=349,
Tata
Copper+
enthusiast,
n=1,231,bottled
waterdrinkersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1180%
of
Tata
Copper+
drinkers
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
bottled
water,
the
averageawareness
ofabrandinIndiais71%.
Awareness
ofTataCopper+,
however,
is
at71%.Awareness40%
ofIndianbottledwater
drinkers
saytheylikeTataCopper+,
compared
toanindustryaverage
brandpopularity
of42%.34%
ofindustrydrinkers
inIndiasaythey
drinkTataCopper+,
with
theaverage
consumption
ofabrandat38%.BuzzPopularity80%
ofbranddrinkers
say
theywould
consume
thebrandagain,compared
toanaverage
loyalty
score
of73%.TataCopper+
hasbeen
noticed
lessinthemediacompared
to
other
brands,with
a“Buzz”score
of27%compared
to
34%.LoyaltyBrandUsageIndustryaverageSooverall,
the
results
showtheir
performance
tobeinconsistent
compared
to
theindustry.12
Notes:Bottled
water‘a(chǎn)wareness’,‘popularity’,
‘consumption’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:n=1,249,
all
respondents
(awareness),
n=881,
respondents
who
know
the
individual
brand
(popularity),
n=881,
respondentswho
know
the
individual
brand
(consumption),
n=303,
respondents
who
have
drank
the
individual
brand
(loyalty),
n=881,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Tata
Copper+
ranks
seventh
in
awareness
within
the
bottled
water
marketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofTata
Copper+Rank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1Bisleri95%93%87%87%82%81%71%69%61%56%2Kinley29%3KingfisherAquafinaHimalayanBailley45Usingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.67Tata
Copper+Nestlé
Pure
LifeRailNeerVedica71%8Outofallrespondents,
71%
were
aware
of
TataCopper+.
This
ranksthemseventh
compared
tootherbrandssurveyed
inthismarket.9AwarenessN/A1013
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,249,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024The
popularity
rating
of
Tata
Copper+
is
40%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofTata
Copper+Rank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1Bisleri86%61%56%50%47%45%40%35%30%29%2Kinley3AquafinaHimalayanKingfisherBailley40%4Outofconsumers
who
knew
thebrand,
40%
saidtheyliked
TataCopper+.
Thisranksthemseventhcompared
to
other
brandssurveyed
inthismarket.5660%7Tata
Copper+RailNeerNestlé
Pure
LifeDivya
Jal89PopularityN/A1014
Notes:“When
it
comesto
bottled
water,which
ofthe
following
brands
do
you
like?”;Multi
Pick;Base:
n=881,
respondents
who
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Tata
Copper+
ranks
eighth
in
consumptionBrand
KPIs
&benchmarking:
consumptionSummaryConsumption
ofTata
Copper+Rank#
BrandUsage
%82%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeing
drank,we
asked
each
respondent:
“When
itcomes
to
bottledwater,
which
of
thefollowing
brandshaveyouconsumed
inthe
past12
months?”.1Bisleri2Kinley57%34%3AquafinaBailley52%Outofconsumers
who
knew
thebrand,
34%
saidtheydrankTataCopper+.
Thisranksthemeighthcomparedtootherbrandssurveyed
inthismarket.446%5HimalayanKingfisherRailNeerTata
Copper+Divya
Jal41%640%66%37%7834%925%UsageN/A10Nestlé
Pure
Life23%15
Notes:“When
it
comesto
bottled
water,which
ofthe
following
brands
have
youconsumed
in
the
past
12
months?”;
Multi
Pick;Base:n=881,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofOctober
2024In
terms
of
loyalty,
Tata
Copper+
is
second
in
IndiaBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofTata
Copper+’s
consumersRank#
BrandLoyalty
%90%Afterascertaining
the
consumption
ofabrandinthelast12
months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablishwhether
abrandisperforming
well
inregard
tocustomer
retention.
Measuring
brandloyaltyestablishes
aclear
feedback
loop
with
customers,providing
valuableinsightsinto
customer
satisfactionandpreferences.
Itis
alsoapowerful
predictor
tohelpguidemarketing
strategies
and
forecast
futuresalesandrevenue
more
accurately.1Bisleri20%2Tata
Copper+Kinley80%379%4Vedica78%5HimalayanAquafinaKingfisherNestlé
Pure
LifeBailley78%677%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
bottled
water,which
of
the
following
brandsareyou
likely
toconsume
againinthefuture?”.773%872%80%969%Outofrespondents
whohavedrankTataCopper+,80%
saidthey
would
consume
the
brandagain.LoyaltyN/A10RailNeer66%16
Notes:“When
it
comesto
bottled
water,which
ofthe
following
brands
areyoulikely
toconsume
again
in
the
future?”;
Multi
Pick;
Base:n=303,
respondents
who
have
drank
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Tata
Copper+
has
a
score
of
27%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofTata
Copper+Rank#
BrandBuzz%74%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1Bisleri2KingfisherAquafinaKinley46%27%345%Outofconsumers
who
knew
thebrand,
27%
saidtheyhadheardaboutTataCopper+
inthemedia.
Thisranksthemseventh
compared
to
other
brandssurveyed
inthismarket.444%5HimalayanBailley42%639%7Tata
Copper+Evian27%73%825%9Divya
JalNestlé
Pure
Life25%BuzzN/A1024%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=881,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
andunlocknewgrowthopportunities.?
Identifyand
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