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bec初級考試題及答案

一、單項選擇題(每題2分,共10題)1.Inabusinessletter,thesalutation“DearSirs”isoftenusedwhentherecipientis______.A.aspecificpersonB.acompanyoranorganizationC.awomanD.agovernmentofficial答案:B2.WhichofthefollowingisacommonabbreviationinbusinessEnglishfor“assoonaspossible”?A.ASAPB.APSOC.ASPD.APS答案:A3.Theterm“netprofit”refersto______.A.totalrevenueB.revenueminusallcostsC.costminusrevenueD.onlyvariablecosts答案:B4.A“brochure”inbusinessismainlyusedfor______.A.internalcommunicationB.recordingfinancialdataC.promotingproductsorservicesD.makinglegalcontracts答案:C5.Whenyoumakeabusinessappointment,itisimportantto______.A.belatetoshowimportanceB.confirmtheappointmentinadvanceC.changethetimefrequentlyD.notinformtheotherpartyuntilthelastminute答案:B6.Whichofthefollowingisnotatypicalformofbusinesscommunication?A.EmailB.FaxC.SmokesignalD.Telephonecall答案:C7.“Marketshare”refersto______.A.thesizeofthemarketB.acompany'sportionofthetotalmarketsalesC.thenumberofmarketsacompanyentersD.thelocationofamarket答案:B8.Inabusinesspresentation,thefirststepisusuallyto______.A.introducetheconclusionB.showcomplexdataC.greettheaudienceandintroducethetopicD.answerquestions答案:C9.A“memo”ismainlyusedfor______withinanorganization.A.externalcommunicationB.formalcontractsC.internalcommunicationD.marketingtocustomers答案:C10.Theabbreviation“CEO”standsfor______.A.ChiefExecutiveOfficerB.ChiefEconomicOfficerC.CentralExecutiveOfficeD.CommonEconomicOperation答案:A二、多項選擇題(每題2分,共10題)1.Whichofthefollowingareimportantelementsinabusinessplan?(Selectallthatapply)A.ExecutivesummaryB.MarketingstrategyC.PersonalhobbiesD.FinancialprojectionsE.Employeevacationplans答案:A、B、D2.Goodbusinesswritingshouldbe(Selectallthatapply)A.ClearB.AmbiguousC.ConciseD.WordyE.Well-organized答案:A、C、E3.Whennegotiatinginbusiness,thefollowingskillsareuseful(Selectallthatapply)A.ActivelisteningB.AggressivearguingC.CompromiseD.Understandingtheotherparty'sneedsE.Ignoringtheotherside'sopinions答案:A、C、D4.Whichofthefollowingcanbeusedtopromoteabusinessproduct?(Selectallthatapply)A.AdvertisingonTVB.Word-of-mouthC.SocialmediacampaignsD.IgnoringcustomerfeedbackE.Productdemonstrations答案:A、B、C、E5.Inabusinessmeeting,appropriatebehaviorincludes(Selectallthatapply)A.ArrivingontimeB.UsingmobilephonesconstantlyC.ListeningtoothersD.InterruptingothersfrequentlyE.Contributingrelevantideas答案:A、C、E6.Thefollowingaretypesofbusinessexpenses(Selectallthatapply)A.RentforofficespaceB.EmployeesalariesC.PersonalshoppingD.MarketingcostsE.Donationstonon-businesscharities答案:A、B、D7.Whichofthefollowingarecommonbusinessfunctions?(Selectallthatapply)A.ProductionB.MarketingC.AccountingD.GardeningE.Humanresources答案:A、B、C、E8.Whenwritingabusinessemail,itisimportantto(Selectallthatapply)A.UseapropersubjectlineB.WriteinallcapitallettersC.CheckforgrammarandspellingD.IncludeirrelevantinformationE.Bepolite答案:A、C、E9.Asuccessfulbusinessbrandshouldhave(Selectallthatapply)A.AuniquenameB.ConsistentqualityC.NologoD.HighpricesonlyE.Goodcustomerrecognition答案:A、B、E10.Ininternationalbusiness,factorstoconsiderinclude(Selectallthatapply)A.CulturaldifferencesB.ExchangeratesC.LocallawsandregulationsD.OnlydomesticmarkettrendsE.Languagebarriers答案:A、B、C、E三、判斷題(每題2分,共10題)1.Abusinessshouldalwaysaimtomaximizeprofitwithoutconsideringethicalissues.(False)2.Theuseofjargoninbusinesscommunicationisalwayshelpful.(False)3.Acompany'sbrandimagecanbebuiltovernight.(False)4.Inbusiness,itisnotnecessarytoreplytocustomerinquiriespromptly.(False)5.Allbusinessmeetingsshouldbeunstructuredandfree-flowing.(False)6.Abusinesscansucceedwithoutanymarketingefforts.(False)7.Socialmediahasnoimpactonmodernbusiness.(False)8.Businesscontractsdonotneedtobeinwriting.(False)9.Employeetrainingisawasteofresourcesforabusiness.(False)10.Ahigh-qualityproductwillalwayssellitselfwithoutanypromotion.(False)四、簡答題(每題5分,共4題)1.Whatarethemaincomponentsofabusinessletter?答案:Abusinesslettertypicallyincludesaheading(sender'saddressanddate),insideaddress(recipient'saddress),salutation,body,complimentaryclose,andsignature.2.Explaintheimportanceofcustomerserviceinbusiness.答案:Goodcustomerservicecanleadtocustomersatisfaction,loyalty,positiveword-of-mouth,andincreasedrepeatbusiness,whicharecrucialforbusinesssuccess.3.Whatistheroleofmarketresearchinabusiness?答案:Marketresearchhelpsabusinessunderstandcustomerneeds,markettrends,competitors,andenablesbetterproductdevelopment,pricing,andmarketingstrategies.4.Brieflydescribetheconceptofsupplyanddemandinbusiness.答案:Supplyistheamountofaproductorserviceavailable.Demandisthequantitythatconsumersarewillingandabletobuy.Therelationshipbetweenthemaffectspricesandproductionlevels.五、討論題(每題5分,共4題)1.Howcanasmallbusinesscompetewithlargecorporations?答案:Asmallbusinesscanfocusonnichemarkets,providepersonalizedservice,bemoreflexibleinoperations,andusecost-effectivedigitalmarketing.2.Discusstheimpactofte

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