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CONSUMER&
BRANDBrandKPIs
for
restaurant
chains:
Casado
P?o
de
Queijo
in
BrazilConsumer
Insights
reportDecember2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
1250Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,usage,loyalty,and
media
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
Casado
P?odeQueijo’sperformance
inthe
restaurant
chainmarket.Fieldwork:June2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Sources:
Statista
Consumer
Insights
Global,
asofDecember202482%
of
Casa
do
P?o
de
Queijo
users
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket??Casado
P?odeQueijo’s
branding
resonates
more?Casado
P?odeQueijo
ranksoutsidetheTop10
inwith
Gen
Xawareness
withintherestaurant
chainmarket?Casado
P?odeQueijo
generally
appealsto
womenmore
than
men?Thepopularity
ratingof
Casa
doP?odeQueijo
is
45%?Casado
P?odeQueijo
rankseighthinusage?Among
Casa
doP?ode
Queijo
enthusiasts,46%
fallunderthe
high-income
category?Interms
of
loyalty,CasadoP?odeQueijo
istenthinBrazil?Consumers
want
theirrestaurant
chainbrandstohavehonesty
/trustworthiness,
reliability,
andauthenticity?Casado
P?odeQueijo
hasascore
of
13%
formediabuzz3Sources:
Statista
Consumer
Insights
Global,
asofDecember2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Loyalty
is
the
highest
scoring
KPI
for
Casa
do
P?o
de
Queijo
at
82%Brand
profile:
snapshotBrand
performance
of
Casa
do
P?o
deQueijoinBrazil82%67%45%31%13%AwarenessPopularityUsageLoyaltyBuzz5Notes:Restaurantchains
‘awareness’,‘popularity’,
‘usage’,‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,248,
all
respondents
(awareness),
n=838,
respondents
who
know
the
individual
brand
(popularity),
n=838,
respondentswho
know
the
individual
brand
(usage),
n=261,
respondents
who
have
used
the
individual
brand
(loyalty),
n=838,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Casa
do
P?o
de
Queijo’s
branding
resonates
more
with
Gen
XBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations40%38%37%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeCasadoP?odeQueijo
bygeneration
versustheshareof
industryusers
ingeneral,
we
cansee
thatCasado
P?odeQueijoislikedby3%
of
Babyboomers
and
37%
of
Gen
Xers,whereasthe
total
shareof
industryusers
is3%
and
28%,respectively.30%28%19%ForMillennials
andGen
Z,
40%
and
19%
feel
positivelytowards
CasadoP?odeQueijo,
versus
38%
and
30%.Socurrently,
forCasado
P?ode
Queijo,
Gen
Xconnects
most
with
theirbrandcompared
totheoverall
industryuser.3%
3%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestorestaurantchains,
which
ofthe
following
brands
do
you
like?”;Multi
Pick;Base:
n=377,
Casa
do
P?ode
Queijo
enthusiast,
n=1,173,
restaurantchain
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Casa
do
P?o
de
Queijo
generally
appeals
to
women
more
than
menBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandenthusiastsof
CasadoP?odeQueijoshows
thatwomen
aremore
likely
tohaveanaffinity
with
the
brandcompared
to
men.LGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesof8%9%consumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
Casado
P?odeQueijohasasimilar
proportion
of
LGBTQIA+52%48%59%59%
ofwomen
likeCasado
P?odeQueijo
compared
to41%
ofmen,whereas
forthe
overall
industry,52%
ofwomen
userestaurant
chainscomparedto48%
of
men.89%88%consumers
when
compared
totheindustryusers
ingeneral.8%
of
Casa
doP?odeQueijoenthusiastsconsider
themselves
to
bepartof
the
LGBTQIA+
communitycompared
to
9%
among
industryusersoverall.41%Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
restaurant
chains,
which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=377,
Casa
doP?ode
Queijo
enthusiast,
n=1,173,
restaurantchain
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Among
Casa
do
P?o
de
Queijo
enthusiasts,
46%
fall
under
the
high-incomecategoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
anduserswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.6%8%Single37%14%13%CoupleSingleparentNuclear46%46%
ofCasadoP?odeQueijoenthusiastsare
from
high-incomehouseholds.CasadoP?odeQueijo’s
brandisgenerally
enjoyed
more
byconsumerswho
arepartof
anuclearhousehold,37%
ofCasadoP?odeQueijoenthusiastshavethiscurrent
livingsituation.9%9%37%34%33%31%29%Multi-generational11%10%20%23%ExtendedOther25%2%2%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
restaurantchains,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=377,
Casa
do
P?ode
Queijo
enthusiast,n=1,173,
restaurantchain
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Consumers
want
their
restaurant
chain
brands
to
have
honesty
/trustworthiness,
reliability,
and
authenticityBrand
profile:
qualitiesQualitiesuserswant
from
restaurant
chainbrandsForrestaurant
chains,the
topthreequalitiesusers
want
from
abrand
arehonesty
/trustworthiness,
reliability,
andauthenticity.Authenticity80%Thrill/ExcitementSustainabilityBoldnessCleverness60%40%20%0%Casado
P?odeQueijo
users
alsoappreciate
these
key
attributes,indicating
CasadoP?ode
Queijo
exudesthese
qualities.SocialresponsibilityCoolnessThequalitiesthatCasa
doP?odeQueijoenthusiastsare
least
focused
on
arehighvalueand
thrill
/excitement.ReliabilityExclusivityInnovationInclusivenessFriendlinessCasado
P?odeQueijo
shouldwork
onpromoting
honesty
/trustworthiness
toconvert
enthusiastsinto
owners.HighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
restaurantchains,
which
ofthese
aspects
are
mostimportant
to
you?”;Multi
Pick;“When
it
comes
torestaurantchains,
which
ofthe
following
brands
do
you
like?”;Multi
Pick;“When
it
comes
torestaurantchains,
which
ofthe
following
brands
have
youused
in
the
past12
months?”;
Multi
Pick;
Base:
n=261,
Casa
do
P?ode
Queijo
users’,n=377,
Casa
do
P?ode
Queijo
enthusiast,
n=1,173,
restaurantchain
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Among
Casa
do
P?o
de
Queijo
fans,
55%
state
that
they
get
excited
aboutrestaurant
chainsBrand
profile:
attitudesWhat
doconsumersthink
ofrestaurant
chainsin
general?55%47%44%41%40%38%34%32%31%31%30%26%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrands
Iget
excited
about
IliketotalkaboutIknow
and
trust
restaurant
chains
topicsrelating
torestaurant
chainsBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
restaurantchains
do
youagreewith?”;
Multi
Pick;“When
it
comesto
restaurantchains,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=377,
Casa
do
P?ode
Queijoenthusiast,
n=1,173,
restaurantchain
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1182%
of
Casa
do
P?o
de
Queijo
users
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
restaurant
chains,the
averageawareness
ofabrandinBrazil
is68%.
Awareness
ofCasado
P?odeQueijo,
however,
isat67%.Awareness45%
ofBrazilian
restaurant
chainuserssay
theylikeCasado
P?odeQueijo,
compared
toanindustryaverage
brand
popularity
of42%.31%
ofindustryusers
inBrazil
saythey
useCasadoP?odeQueijo,
with
the
average
usageof
abrand
at32%.BuzzPopularity82%
ofbrandusers
saythey
would
usethe
brandagain,compared
toanaverage
loyalty
score
of
83%.Casado
P?odeQueijo
hasbeen
noticed
less
inthemedia
compared
tootherbrands,with
a“Buzz”scoreof
13%
compared
to25%.LoyaltyBrandUsageIndustryaverageSooverall,
the
results
showtheir
performance
tobeaverage
compared
tothe
industry.12
Notes:Restaurantchains
‘awareness’,‘popularity’,
‘usage’,‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,248,
all
respondents
(awareness),
n=838,
respondents
who
know
the
individual
brand
(popularity),
n=838,
respondentswho
know
the
individual
brand
(usage),
n=261,
respondents
who
have
used
the
individual
brand
(loyalty),
n=838,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Casa
do
P?o
de
Queijo
ranks
outside
the
Top
10
in
awareness
within
therestaurant
chain
marketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofCasa
doP?o
deQueijoRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1McDonald's98%96%95%94%93%90%81%77%75%73%2Burger
KingBob's33%34Habib's5SubwayUsingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.6Giraffas7PizzaHutStarbucksDomino's
PizzaOutback67%8Outofallrespondents,
67%
were
aware
of
Casa
doP?odeQueijo.
ThisranksthemoutsidetheTop10compared
to
other
brandssurveyed
inthismarket.9AwarenessN/A1013
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,248,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024The
popularity
rating
of
Casa
do
P?o
de
Queijo
is
45%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofCasa
doP?o
de
QueijoRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1McDonald's71%70%57%53%52%51%45%45%45%42%2Burger
KingSubway34Outback45%Outofconsumers
who
knew
thebrand,
45%
saidtheyliked
Casado
P?odeQueijo.
Thisranksthemseventhcompared
to
other
brandssurveyed
inthismarket.5Habib's55%6Bob's7Casa
doP?odeQueijoPizzaHutKFC89PopularityN/A10Starbucks14
Notes:“When
it
comesto
restaurantchains,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=838,
respondents
who
know
the
individual
brand(popularity)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Casa
do
P?o
de
Queijo
ranks
eighth
in
usageBrand
KPIs
&benchmarking:
usageSummaryUsage
ofCasa
doP?o
de
QueijoRank#
BrandUsage
%65%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeing
used,weasked
each
respondent:
“When
itcomes
to
restaurantchains,which
of
the
following
brandshaveyouused
inthe
past12
months?”.1Burger
King2McDonald'sSubway65%31%346%Outofconsumers
who
knew
thebrand,
31%
saidtheyused
Casado
P?odeQueijo.
Thisranksthemeighthcompared
to
other
brandssurveyed
inthismarket.4Bob's43%5Habib's39%6Outback35%7KFC34%69%8Casa
doP?odeQueijoGiraffas31%931%UsageN/A10Domino's
Pizza30%15
Notes:“When
it
comesto
restaurantchains,
which
ofthe
following
brands
have
youused
in
the
past12
months?”;
Multi
Pick;Base:
n=838,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofDecember2024In
terms
of
loyalty,
Casa
do
P?o
de
Queijo
is
tenth
in
BrazilBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofCasa
doP?o
deQueijo’sconsumersRank#
BrandLoyalty
%90%Afterascertaining
the
usageof
abrandinthe
last12months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablish
whether
abrandisperforming
well
inregard
to
customerretention.
Measuring
brandloyalty
establishes
aclearfeedback
loop
with
customers,
providing
valuableinsightsinto
customer
satisfaction
and
preferences.
Itisalso
apowerful
predictor
to
help
guide
marketingstrategies
andforecast
futuresalesandrevenue
moreaccurately.1Outback18%2McDonald'sBurger
KingKFC89%388%487%5Subway87%6PizzaHutStarbucksSpoleto86%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
restaurant
chains,which
of
the
following
brandsareyou
likely
touseagaininthe
future?”.785%884%82%9Habib's82%Outofrespondents
whohaveused
Casado
P?odeQueijo,
82%
saidthey
would
usethebrand
again.LoyaltyN/A10Casa
doP?odeQueijo82%16
Notes:“When
it
comesto
restaurantchains,
which
ofthe
following
brands
are
youlikely
touse
againin
the
future?”;
Multi
Pick;Base:n=261,
respondents
who
have
used
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Casa
do
P?o
de
Queijo
has
a
score
of
13%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofCasa
doP?o
deQueijoRank#
BrandBuzz%68%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1McDonald's13%2Burger
KingBob's62%337%Outofconsumers
who
knew
thebrand,
13%
saidtheyhadheardaboutCasadoP?odeQueijo
inthe
media.Thisranksthemoutsidethe
Top
10
compared
tootherbrandssurveyed
inthismarket.4Subway34%5Habib's32%6OutbackGiraffasKFC29%727%826%87%9StarbucksDomino's
Pizza24%BuzzN/A1022%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=838,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consume
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