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CONSUMER&
BRANDBrandKPIs
for
DIY
&
garden
onlineshops:
BAUHAUS
in
GermanyConsumer
Insights
reportDecember2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
3750Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,usage,loyalty,and
media
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
BAUHAUS’performance
intheDIY&garden
onlineshop
market.Fieldwork:March-April
2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Sources:
Statista
Consumer
Insights
Global,
asofDecember202484%
of
BAUHAUS
users
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket??BAUHAUS’brandingresonates
more
withGen
Z?BAUHAUS
rankssecond
inawareness
withintheDIY&garden
online
shopmarket?BAUHAUS
generally
appealsto
women
and
menequally?Thepopularity
ratingof
BAUHAUS
is45%?BAUHAUS
rankssecond
inusage?Among
BAUHAUSenthusiasts,35%
fallunderthehigh-income
category?Interms
of
loyalty,BAUHAUS
isfourth
inGermany?BAUHAUS
hasascore
of
33%
formedia
buzz?Consumers
want
theirDIY&gardenonline
shopbrandstohavehighvalue,reliability,
and
friendliness3Sources:
Statista
Consumer
Insights
Global,
asofDecember2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Awarenessis
the
highest
scoring
KPI
for
BAUHAUS
at
87%Brand
profile:
snapshotBrand
performance
of
BAUHAUSinGermany87%84%45%33%30%AwarenessPopularityUsageLoyaltyBuzz5Notes:DIY&gardenonline
shops
‘awareness’,‘popularity’,
‘usage’,‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:n=1,244,
all
respondents
(awareness),
n=1,085,
respondents
who
know
the
individual
brand
(popularity),
n=1,085,respondents
who
know
the
individual
brand
(usage),
n=326,
respondents
who
have
used
the
individual
brand
(loyalty),
n=1,085,respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024BAUHAUS’
branding
resonates
more
with
Gen
ZBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations35%34%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeBAUHAUS
bygeneration
versusthe
share
of
industryusers
ingeneral,
we
cansee
thatBAUHAUS
islikedby11%
of
Babyboomers
and
29%
ofGen
Xers,
whereas
thetotalshare
ofindustryusers
is12%
and
29%,
respectively.29%
29%26%24%ForMillennials
andGen
Z,
34%
and
26%
feel
positivelytowards
BAUHAUS,versus
35%
and
24%.
Socurrently,forBAUHAUS,Gen
Zconnects
most
with
theirbrandcompared
to
theoverall
industryuser.12%11%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestoDIY&gardenonline
shops,
which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=488,
BAUHAUS
enthusiast,
n=964,
DIY&gardenonline
shop
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024BAUHAUS
generally
appeals
to
women
and
men
equallyBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandenthusiastsof
BAUHAUS
shows
thatwomen
are
equally
likely
tohaveanaffinity
with
thebrand
compared
tomen.LGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesof6%7%consumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
BAUHAUS
hasasimilarproportion
of
LGBTQIA+
consumerswhen
compared
tothe
industryusers
ingeneral.50%50%49%51%50%
ofwomen
likeBAUHAUS
comparedto50%
of
men,whereas
fortheoverallindustry,51%
of
men
useDIY&gardenonlineshopscompared
to
49%
ofwomen.87%86%6%
of
BAUHAUS
enthusiastsconsiderthemselves
to
bepartof
the
LGBTQIA+community
compared
to7%
amongindustryusers
overall.Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
DIY
&gardenonline
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=488,BAUHAUS
enthusiast,
n=964,
DIY&gardenonline
shop
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Among
BAUHAUS
enthusiasts,
35%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
anduserswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.28%26%Single35%35%22%24%CoupleSingleparentNuclear35%
ofBAUHAUS
enthusiastsarefromhigh-income
households.BAUHAUS’brandisgenerally
enjoyedmore
byconsumers
who
arepartof
asinglehousehold,
28%
of
BAUHAUSenthusiastshavethiscurrent
livingsituation.6%9%33%34%31%26%26%Multi-generational2%2%12%10%32%ExtendedOther3%3%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
DIY&gardenonline
shops,
which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=488,
BAUHAUS
enthusiast,
n=964,
DIY&gardenonline
shop
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Consumers
want
their
DIY
&
garden
online
shop
brands
to
have
high
value,reliability,
and
friendlinessBrand
profile:
qualitiesQualitiesuserswant
from
DIY&gardenonline
shop
brandsForDIY
&garden
online
shops,thetopthree
qualitiesusers
want
from
abrandarehighvalue,reliability,
andfriendliness.Authenticity60%Thrill/ExcitementSustainabilityBoldnessCleverness40%20%0%BAUHAUS
users
alsoappreciate
thesekey
attributes,indicating
BAUHAUSexudes
thesequalities.SocialresponsibilityCoolnessThequalitiesthatBAUHAUSenthusiastsareleast
focused
on
arethrill/excitement
andinclusiveness.ReliabilityExclusivityBAUHAUS
shouldwork
on
promotingreliability
to
convert
enthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
DIY&gardenonline
shops,
which
ofthese
aspects
are
mostimportant
to
you?”;Multi
Pick;
“When
it
comes
toDIY
&gardenonline
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;“When
itcomesto
DIY&gardenonline
shops,
which
ofthe
following
brands
have
youused
in
the
past
12
months?”;
Multi
Pick;Base:n=326,
BAUHAUS
users’,n=488,
BAUHAUS
enthusiast,
n=964,
DIY&gardenonline
shop
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Among
BAUHAUS
fans,
27%
state
that
they
get
excited
about
DIY
&
gardenonline
shopsBrand
profile:
attitudesWhat
doconsumersthink
ofDIY&garden
online
shopsingeneral?32%29%27%26%25%24%24%23%23%22%18%17%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrands
Iget
excited
about
IliketotalkaboutIknow
and
trustDIY&gardenonlineshopstopicsrelating
toDIY&gardenonlineshopsBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
DIY&gardenonline
shops
do
youagreewith?”;
Multi
Pick;“When
it
comesto
DIY&gardenonline
shops,
which
ofthe
following
brands
do
you
like?”;Multi
Pick;Base:
n=488,
BAUHAUSenthusiast,
n=964,
DIY&gardenonline
shop
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1184%
of
BAUHAUS
users
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
DIY
&garden
onlineshops,theaverage
awareness
of
abrandinGermany
is50%.Awareness
ofBAUHAUS,however,
isat87%.Awareness45%
ofGerman
DIY&garden
online
shopusers
saythey
likeBAUHAUS,compared
toanindustryaveragebrandpopularityof
30%.30%
ofindustryusers
inGermany
say
theyuseBAUHAUS,with
the
average
usageofabrandat20%.BuzzPopularity84%
ofbrandusers
saytheywould
usethe
brandagain,compared
toanaverage
loyalty
score
of
73%.BAUHAUS
hasbeen
noticed
more
inthemediacompared
to
other
brands,with
a“Buzz”score
of33%compared
to
19%.Sooverall,
the
results
showtheir
performance
tobeabove
average
compared
to
theindustry.LoyaltyBrandUsageIndustryaverage12
Notes:DIY&gardenonline
shops
‘awareness’,‘popularity’,
‘usage’,‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:n=1,244,
all
respondents
(awareness),
n=1,085,
respondents
who
know
the
individual
brand
(popularity),
n=1,085,respondents
who
know
the
individual
brand
(usage),
n=326,
respondents
who
have
used
the
individual
brand
(loyalty),
n=1,085,respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024BAUHAUS
ranks
second
in
awareness
within
the
DIY
&
garden
online
shopmarketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofBAUHAUSRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1OBI91%87%85%84%79%70%65%62%38%27%13%2BAUHAUS3HORNBACHtoom45hagebaumarktTEMUUsingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.67Globus
BaumarktDehner8Outofallrespondents,
87%
were
aware
of
BAUHAUS.Thisranksthemsecond
compared
tootherbrandssurveyed
inthismarket.87%N/A9meinsch?ner
GartenBALDUR-GartenAwareness1013
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,244,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024The
popularity
rating
of
BAUHAUS
is
45%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofBAUHAUSRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1OBI54%45%41%35%34%33%33%32%31%25%2BAUHAUS3HORNBACHDehner445%Outofconsumers
who
knew
thebrand,
45%
saidtheyliked
BAUHAUS.
Thisranksthemsecond
compared
toother
brandssurveyed
inthismarket.5hagebaumarkttoom55%67G?rtner
P?tschkeGlobus
BaumarktBALDUR-Gartengarten&freizeit.de89PopularityN/A1014
Notes:“When
it
comesto
DIY&gardenonline
shops,
which
ofthe
following
brands
do
you
like?”;Multi
Pick;Base:
n=1,085,
respondents
who
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024BAUHAUS
ranks
second
in
usageBrand
KPIs
&benchmarking:
usageSummaryUsage
ofBAUHAUSRank#
BrandUsage
%35%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeing
used,weasked
each
respondent:
“When
itcomes
to
DIY
&garden
onlineshops,which
of
the
following
brandshaveyou
usedinthepast12
months?”.1OBI2BAUHAUSHORNBACHG?rtner
P?tschkeTEMU30%30%325%Outofconsumers
who
knew
thebrand,
30%
saidtheyused
BAUHAUS.
Thisranksthemsecond
compared
toother
brandssurveyed
inthismarket.424%523%6Dehner22%7Contorionhagebaumarktgarten&freizeit.detoom21%70%820%920%UsageN/A1020%15
Notes:“When
it
comesto
DIY&gardenonline
shops,
which
ofthe
following
brands
have
you
used
in
the
past12
months?”;
Multi
Pick;
Base:
n=1,085,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofDecember2024In
terms
of
loyalty,
BAUHAUS
is
fourth
in
GermanyBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofBAUHAUS’consumersRank#
BrandLoyalty
%86%Afterascertaining
the
usageof
abrandinthe
last12months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablish
whether
abrandisperforming
well
inregard
to
customerretention.
Measuring
brandloyalty
establishes
aclearfeedback
loop
with
customers,
providing
valuableinsightsinto
customer
satisfaction
and
preferences.
Itisalso
apowerful
predictor
to
help
guide
marketingstrategies
andforecast
futuresalesandrevenue
moreaccurately.1BALDUR-Garten16%2OBI86%3HORNBACHBAUHAUStoom85%484%583%6Globus
BaumarktDehner81%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
DIY
&gardenonlineshops,which
of
the
following
brandsareyoulikely
to
useagaininthe
future?”.778%8TEMU77%84%9hagebaumarktmeinsch?ner
Garten77%Outofrespondents
whohaveused
BAUHAUS,84%saidthey
would
usethebrand
again.LoyaltyN/A1074%16
Notes:“When
it
comesto
DIY&gardenonline
shops,
which
ofthe
following
brands
areyoulikely
touse
againin
the
future?”;
MultiPick;Base:
n=326,
respondents
who
have
used
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024BAUHAUS
has
a
score
of
33%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofBAUHAUSRank#
BrandBuzz%38%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1OBI2HORNBACHBAUHAUSgarten&freizeit.deTEMU35%33%333%Outofconsumers
who
knew
thebrand,
33%
saidtheyhadheardaboutBAUHAUS
inthemedia.
Thisranksthemthirdcompared
toother
brandssurveyed
inthismarket.425%524%6Contorionhagebaumarkttoom24%67%719%818%9G?rtner
P?tschkeDehner17%BuzzN/A1016%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=1,085,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
andunlocknewgrowthopportunities.
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