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CONSUMER&
BRANDBrandKPIs
for
smart
speakers:
EufyGenie
in
the
United
KingdomConsumer
Insights
reportNovember2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
3750Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,usage,loyalty,and
media
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
EufyGenie’s
performance
inthe
smart
speaker
market.Fieldwork:July-August2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Sources:
Statista
Consumer
Insights
Global,
asofNovember202451%
of
Eufy
Genie
users
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket??EufyGenie’s
brandingresonates
more
with?EufyGenie
ranksoutsidetheTop10
inawarenessMillennialswithin
the
smart
speaker
market?EufyGenie
generally
appealsto
men
more
thanwomen?Thepopularity
ratingof
EufyGenie
is
22%?EufyGenie
ranksfifth
inusage?Among
EufyGenie
enthusiasts,61%
fallunder
thehigh-income
category?Interms
of
loyalty,EufyGenie
isoutside
the
Top
10
inthe
United
Kingdom?Consumers
want
theirsmart
speaker
brandstohavereliability,
cleverness,
and
honesty
/trustworthiness?EufyGenie
hasascore
of
23%
formedia
buzz3Sources:
Statista
Consumer
Insights
Global,
asofNovember2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Loyalty
is
the
highest
scoring
KPI
for
Eufy
Genie
at
51%Brand
profile:
snapshotBrand
performance
of
Eufy
Genie
intheUnited
Kingdom51%23%22%19%16%AwarenessPopularityUsageLoyaltyBuzz5Notes:Smartspeakers‘awareness’,‘popularity’,
‘usage’,‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,247,
all
respondents
(awareness),
n=198,
respondents
who
know
the
individual
brand
(popularity),
n=198,
respondents
whoknow
the
individual
brand(usage),
n=37,
respondents
who
have
used
the
individual
brand
(loyalty),
n=198,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024Eufy
Genie’s
branding
resonates
more
with
MillennialsBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations49%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeEufyGenie
bygeneration
versusthe
share
of
industryusers
ingeneral,
we
cansee
thatEufyGenie
islikedby2%
of
Babyboomers
and
19%
ofGen
Xers,
whereas
thetotalshare
ofindustryusers
is8%
and
25%,
respectively.35%31%30%25%19%ForMillennials
andGen
Z,
49%
and
30%
feel
positivelytowards
EufyGenie,
versus
35%
and
31%.
Socurrently,forEufyGenie,
Millennials
connect
most
withtheirbrandcompared
tothe
overall
industryuser.8%2%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestosmartspeakers,which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:n=43,
Eufy
Genie
enthusiast,
n=897,
smartspeakerusersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Eufy
Genie
generally
appeals
to
men
morethan
womenBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandLGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesofenthusiastsof
EufyGenie
shows
thatwomen
are
lesslikely
to
haveanaffinitywith
the
brandcompared
to
men.5%10%88%consumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
EufyGenie
hasalowerproportion
of
LGBTQIA+
consumerswhen
compared
tothe
industryusers
ingeneral.35%65%65%
ofmen
likeEufyGenie
compared
to35%
ofwomen,
whereas
fortheoverallindustry,50%
of
women
usesmartspeakers
compared
to50%
ofmen.50%50%95%5%
of
EufyGenie
enthusiastsconsiderthemselves
to
bepartof
the
LGBTQIA+community
compared
to10%
amongindustryusers
overall.Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
smartspeakers,which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=43,
Eufy
Genieenthusiast,
n=897,
smartspeakerusersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Among
Eufy
Genie
enthusiasts,
61%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
anduserswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.12%17%Single38%19%20%CoupleSingleparentNuclear61%
ofEufyGenie
enthusiastsarefromhigh-income
households.EufyGenie’s
brandis
generally
enjoyedmore
byconsumers
who
arepartof
anuclearhousehold,
49%
of
EufyGenieenthusiastshavethiscurrent
livingsituation.61%2%10%49%33%30%33%Multi-generational9%2%19%7%14%ExtendedOther19%2%4%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
smartspeakers,
which
ofthe
following
brands
do
you
like?”;Multi
Pick;Base:
n=43,
Eufy
Genie
enthusiast,
n=897,
smartspeakerusersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Consumers
want
their
smartspeaker
brands
to
have
reliability,
cleverness,
andhonesty
/
trustworthinessBrand
profile:
qualitiesQualitiesuserswant
from
smart
speakerbrandsForsmart
speakers,
thetopthreequalitiesusers
want
from
abrand
arereliability,
cleverness,
and
honesty
/trustworthiness.Authenticity80%Thrill/ExcitementSustainabilityBoldnessCleverness60%40%20%0%EufyGenie
users
alsoappreciate
thesekey
attributes,indicating
EufyGenieexudes
thesequalities.SocialresponsibilityCoolnessThequalitiesthatEufyGenie
enthusiastsareleast
focused
on
aresocialresponsibility
andthrill/excitement.ReliabilityExclusivityEufyGenie
shouldwork
onpromotingsustainabilityto
convert
enthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
smartspeakers,
which
ofthese
aspects
are
mostimportant
to
you?”;Multi
Pick;
“When
it
comes
tosmartspeakers,which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
“When
it
comes
tosmartspeakers,which
ofthe
following
brands
have
youused
in
the
past
12
months?”;
Multi
Pick;Base:n=37,
Eufy
Genie
users’,n=43,
Eufy
Genie
enthusiast,
n=897,
smartspeakerusersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Among
Eufy
Genie
fans,
49%
state
that
they
get
excited
about
smart
speakersBrand
profile:
attitudesWhat
doconsumersthink
ofsmart
speakersingeneral?51%49%47%47%44%36%30%26%24%23%20%15%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrands
Iget
excited
about
IliketotalkaboutIknow
and
trust
smart
speakers
topicsrelating
tosmart
speakersBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
smartspeakersdo
youagreewith?”;
Multi
Pick;“When
it
comesto
smartspeakers,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=43,
Eufy
Genie
enthusiast,
n=897,
smartspeakerusersSources:
Statista
Consumer
Insights
Global,
asofNovember2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1151%
of
Eufy
Genie
users
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
smart
speakers,
theaverageawareness
ofabrandinthe
United
Kingdomis46%.Awareness
ofEufyGenie,
however,
is
at16%.Awareness22%
ofUK
smart
speaker
users
saytheylikeEufyGenie,
compared
to
anindustryaverage
brandpopularity
of26%.19%
ofindustryusers
intheUnitedKingdomsaytheyuseEufyGenie,
with
the
average
usageofabrandat17%.BuzzPopularity51%
ofbrandusers
saythey
would
usethe
brandagain,compared
toanaverage
loyalty
score
of
66%.EufyGenie
hasbeen
noticed
more
inthemediacompared
to
other
brands,with
a“Buzz”score
of23%compared
to
18%.LoyaltyBrandUsageIndustryaverageSooverall,
the
results
showtheir
performance
tobebelow
average
compared
to
theindustry.12
Notes:Smartspeakers‘awareness’,‘popularity’,
‘usage’,‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,247,
all
respondents
(awareness),
n=198,
respondents
who
know
the
individual
brand
(popularity),
n=198,
respondents
whoknow
the
individual
brand(usage),
n=37,
respondents
who
have
used
the
individual
brand
(loyalty),
n=198,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024Eufy
Genie
ranks
outside
the
Top
10
in
awareness
within
the
smartspeakermarketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofEufy
GenieRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1Sony92%87%86%72%71%49%47%43%41%24%16%2AmazonEchoPanasonicBose345Google
NestSonosUsingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.67JBLLink8MarshallOutofallrespondents,
16%
were
aware
of
EufyGenie.Thisranksthemoutsidethe
Top
10
compared
tootherbrandssurveyed
inthismarket.84%9AppleHomePodHarman
KardonAwarenessN/A1013
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,247,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024The
popularity
rating
of
Eufy
Genie
is
22%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofEufy
GenieRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1AmazonEcho55%38%33%31%30%30%25%22%22%21%22%2AppleHomePodBose34Google
NestJBLLinkOutofconsumers
who
knew
thebrand,
22%
saidtheyliked
EufyGenie.
Thisranksthem
ninth
compared
toother
brandssurveyed
inthismarket.56Sony7Sonos8PanasonicEufyGenieHarman
Kardon78%9PopularityN/A1014
Notes:“When
it
comesto
smartspeakers,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=198,
respondents
who
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024Eufy
Genie
ranksfifth
in
usageBrand
KPIs
&benchmarking:
usageSummaryUsage
ofEufy
GenieRank#
BrandUsage
%45%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeing
used,weasked
each
respondent:
“When
itcomes
to
smartspeakers,
which
ofthefollowing
brandshaveyou
usedinthe
past12
months?”.1AmazonEcho19%2AppleHomePodGoogle
NestJBLLinkEufyGenieSony25%319%Outofconsumers
who
knew
thebrand,
19%
saidtheyused
EufyGenie.
Thisranksthemfifth
compared
toother
brandssurveyed
inthismarket.419%519%618%7Bose15%8iLuv15%81%9iLive14%UsageN/A10Fabriq14%15
Notes:“When
it
comesto
smartspeakers,
which
ofthe
following
brands
have
youused
in
the
past12
months?”;
Multi
Pick;Base:n=198,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofNovember2024In
terms
of
loyalty,
Eufy
Genie
is
outside
the
Top
10
in
the
United
KingdomBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofEufy
Genie’sconsumersRank#
BrandLoyalty
%89%Afterascertaining
the
usageof
abrandinthe
last12months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablish
whether
abrandisperforming
well
inregard
to
customerretention.
Measuring
brandloyalty
establishes
aclearfeedback
loop
with
customers,
providing
valuableinsightsinto
customer
satisfaction
and
preferences.
Itisalso
apowerful
predictor
to
help
guide
marketingstrategies
andforecast
futuresalesandrevenue
moreaccurately.1AmazonEcho2JBLLink77%3Sonos77%4Sony76%49%5AppleHomePodBose73%51%671%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
smart
speakers,which
of
the
following
brandsareyou
likely
touseagaininthe
future?”.7Google
NestPanasonicMarshall71%870%960%Outofrespondents
whohaveused
EufyGenie,
51%saidthey
would
usethebrand
again.LoyaltyN/A10Harman
Kardon56%16
Notes:“When
it
comesto
smartspeakers,
which
ofthe
following
brands
areyoulikely
touse
againin
the
future?”;
Multi
Pick;Base:n=37,
respondents
who
have
used
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024Eufy
Genie
has
a
score
of
23%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofEufy
GenieRank#
BrandBuzz%39%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1AmazonEcho23%2AppleHomePodGoogle
NestEufyGenieBose28%324%Outofconsumers
who
knew
thebrand,
23%
saidtheyhadheardaboutEufyGenie
inthemedia.
Thisranksthemfourthcompared
to
other
brandssurveyed
inthismarket.423%520%6JBLLinkFabriq17%716%77%8Sony16%9iLive15%BuzzN/A10iLuv13%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=198,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
andunlocknewgrowthopportunities.?
I
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