實戰模擬下的商務英語考試常考內容與試題試題及答案姓名：____________________

一、多項選擇題（每題2分，共20題）

1.WhichofthefollowingisNOTaneffectivewaytogreetabusinesspartner?

A.Goodmorning,howareyou?

B.Hi,I'mgladtomeetyou.

C.It'snicetomeetyou.

D.Howoldareyou?

2.Inabusinessemail,whichofthefollowingphrasesismostappropriatetousewhenrespondingtoarequestforinformation?

A.I'msorry,Ican'thelpyouwiththat.

B.I'mnotsureaboutthat,letmecheckwithmycolleagues.

C.Pleasewait,I'llgetbacktoyoushortly.

D.That'snotaproblem,Icanprovideyouwiththeinformationyouneed.

3.Whatisthecorrectwaytoaddressalettertoacompany?

A.ToWhomItMayConcern

B.TotheDirectorofSales

C.TotheCEO

D.TothePresident

4.Whenmakingabusinessproposal,itisimportanttoincludewhichofthefollowingelements?

A.Aclearintroductionofthecompany

B.Theproductorservicebeingoffered

C.Thebenefitsofusingtheproductorservice

D.Alloftheabove

5.Whichofthefollowingphrasesiscommonlyusedtoapologizeforadelayinrespondingtoarequest?

A.Iapologizefortheinconvenience.

B.I'msorry,Ididn'tgetyourmessage.

C.IregrettoinformyouthatIcouldn'tprovidetheinformationyourequested.

D.I'mafraidIcan'thelpyouwiththat.

6.Inabusinessmeeting,howshouldyouaddressapersonwhoisnotthedecision-maker?

A.Mr.Smith,canyouhelpmewiththisissue?

B.Excuseme,Mr.Smith,Ihaveaquestionabouttheproject.

C.Mr.Smith,Ineedyourapprovalforthis.

D.Iassumeyou'reincharge,canyoupleaseassistme?

7.Whensendingabusinessproposalviaemail,whichofthefollowingphrasesisappropriatetousewhenstatingtheprice?

A.Thecostforourserviceis$100.

B.Ourproposalincludesapriceof$100.

C.Weofferaservicefor$100.

D.Thepriceforourserviceis$100,subjecttochange.

8.Whichofthefollowingisacommonreasonforsendingafollow-upemail?

A.Torequestadditionalinformation

B.Toapologizeforamistake

C.Toprovideanupdateonaproject

D.Alloftheabove

9.Whenwritingabusinessletter,whichofthefollowingisanimportantelementtoconsider?

A.Thepurposeoftheletter

B.Therecipient'snameandaddress

C.Thedateoftheletter

D.Alloftheabove

10.Whatistheappropriatewaytocloseabusinessemail?

A.Bestregards

B.Sincerely

C.Withregards

D.Alloftheabove

11.Whenschedulingabusinessmeeting,whichofthefollowingisaneffectivewaytoconfirmtheappointment?

A.Iwillsendyouanemailtoconfirmthemeeting.

B.Canwescheduleameetingatyourconvenience?

C.Pleaseletmeknowyouravailabilityforameeting.

D.Iwillcallyoutoconfirmthemeeting.

12.Inabusinesspresentation,howshouldyoustartyourintroduction?

A.Goodmorning,mynameisJohnDoe.

B.It'smypleasuretointroducemyself.

C.I'mJohnDoe,andI'mheretodiscussourcompany'sproducts.

D.Alloftheabove

13.Whichofthefollowingphrasesisappropriatetousewhenacknowledgingacolleague'shelp?

A.Thankyouforyourassistance.

B.Iappreciateyourhelp.

C.Yourhelpwasinvaluable.

D.Alloftheabove

14.Whenwritingabusinessreport,whichofthefollowingisanimportantelementtoinclude?

A.Anintroduction

B.Themaincontent

C.Aconclusion

D.Alloftheabove

15.Inabusinessnegotiation,whichofthefollowingphrasesisappropriatetousewhenmakinganoffer?

A.Wecanofferyouadiscountifyoupurchaseinbulk.

B.We'reflexibleonthepricing.

C.Wethinkourpriceiscompetitive.

D.Alloftheabove

16.Whatisthepurposeofabusinessagenda?

A.Tooutlinethetopicstobediscussedduringameeting.

B.Toprovideatimelineforthemeeting.

C.Toensurethatallparticipantsarepreparedforthemeeting.

D.Alloftheabove

17.Whichofthefollowingphrasesisappropriatetousewhenrequestingafavor?

A.Couldyoupleasehelpmewiththis?

B.Iwouldgreatlyappreciateyourassistancewiththis.

C.I'mhopingyoucanhelpmewiththis.

D.Alloftheabove

18.Whenwritingabusinessproposal,whichofthefollowingelementsshouldbeincludedintheexecutivesummary?

A.Abriefoverviewofthecompany

B.Theproductorservicebeingoffered

C.Thebenefitsofusingtheproductorservice

D.Alloftheabove

19.Inabusinessmeeting,howshouldyourespondifsomeoneinterruptsyou?

A.Politelyaskthemtowaituntilyou'refinished.

B.Ignoretheinterruptionandcontinuewithyourpoint.

C.Apologizefortheinterruptionandallowthemtospeak.

D.Alloftheabove

20.Whatisthemainobjectiveofabusinessmemo?

A.Tocommunicateimportantinformationwithinanorganization.

B.Torequestapprovalforaproject.

C.Toprovidefeedbackonaperformance.

D.Alloftheabove

二、判斷題（每題2分，共10題）

1.Itisacceptabletouseslangorcasuallanguageinabusinessemail.()

2.Whensendingafollow-upemail,itisimportanttoreferencethepreviouscommunicationinthesubjectline.()

3.AbusinesslettershouldalwaysbeaddressedtotheCEOofthecompany,regardlessoftherecipient'sposition.()

4.Inabusinessmeeting,itisappropriatetointerruptthespeakerifyouhaveaquestionorcomment.()

5.Theuseofabbreviationsisrecommendedinbusinesscommunicationtosavetimeandspace.()

6.Whenmakingabusinessproposal,itisnecessarytoincludeadetailedbreakdownofthecosts.()

7.Abusinessreportshouldbewritteninawaythatiseasyforthereadertounderstand,eveniftheyarenotfamiliarwiththesubjectmatter.()

8.Itisappropriatetousehumorinabusinesspresentationtoengagetheaudience.()

9.Whenschedulingameeting,itisacceptabletosendatextmessagetotherecipienttoconfirmtheappointment.()

10.Abusinessmemoistypicallyusedtoannounceacompany-wideeventorpolicychange.()

三、簡答題（每題5分，共4題）

1.Whatarethekeyelementstoconsiderwhenwritingabusinessemail?

2.Howcanyoueffectivelycommunicatethebenefitsofaproductorserviceinabusinessproposal?

3.Describetheimportanceofactivelisteninginabusinessmeeting.

4.Whataresomecommonmistakestoavoidwhenwritingabusinessreport?

四、論述題（每題10分，共2題）

1.Discussthesignificanceofproperbusinessetiquetteininternationalbusinesscommunicationandprovideexamplesofhowitcanimpactbusinessrelationshipsandoutcomes.

2.Analyzetheroleofculturalawarenessinsuccessfulbusinessnegotiations,andexplainhowunderstandingdifferentculturalperspectivescanleadtomoreeffectivecommunicationandagreements.

試卷答案如下：

一、多項選擇題

1.D

2.C

3.B

4.D

5.A

6.B

7.D

8.D

9.D

10.D

11.B

12.D

13.D

14.D

15.D

16.D

17.D

18.D

19.A

20.D

二、判斷題

1.×

2.√

3.×

4.×

5.×

6.√

7.√

8.×

9.×

10.√

三、簡答題

1.Keyelementstoconsiderwhenwritingabusinessemailinclude:aclearsubjectline,propergreetingandsalutation,conciseandprofessionalcontent,accurategrammarandspelling,andapoliteclosing.

2.Toeffectivelycommunicatethebenefitsofaproductorserviceinabusinessproposal,oneshould:startwithanintroductionthatcapturesthereader'sattention,highlighttheuniquesellingpoints,provideevidenceofthebenefits,andconcludewithacalltoaction.

3.Activelisteninginabusinessmeetingisimportantbecauseithelpstounderstandthespeaker'smessage,showsrespectandinterest,andallowsforbetterproblem-solvinganddecision-making.

4.Commonmistakestoavoidwhenwritingabusinessreportinclude:notclearlystatingthepurpose,failingtoprovidesufficientevidence,poororganizationofcontent,usingoverlytechnicallanguage,andnotreviewingforclarity