商務英語視聽說智慧樹知到期末考試答案+章節答案2024年山東外國語職業技術大學Ifyoudialedawrongnumber,youcandirectlyhanguptoavoidembarrassment.（）

答案:錯Receivingvisitorsisasmallthing.()

答案:錯Noticesmustusecompletesentencestotellinformation.（）

答案:錯Whenwemakeshippingmarks,weneedtostencilthenameofthecompany,underwhichtheportofdestinationandthecontractnumbershouldalsobestenciled.（）

答案:對Businessmeetingsarenotoneofthemostimportantwaysforparticipantstocommunicatewithinateamororganization.（）

答案:錯Weneedn’ttokeepthebusinessprofileup-to-date.（）

答案:錯Therearetaboosduringdinnertalk.Donottalkaboutpoliticsorreligion.Evenifyouhavedifferentattitudeswithyourbusinesspartners,nevermentionit.（）

答案:對Differentaudiences"shop"tradefairsinasamewayandhavesameneeds.（）

答案:錯Onlythebuyercanmakeacounter-offerintradingactivities.（）

答案:錯Intradingactivities,aletterofenquirymeansaletterofinquiry.（）

答案:對Thepersonwhoisspeakingduringameetingisthepersonwhohasthefloor.（）

答案:對Fortheinnerpackingwhichistransparentplasticwrapper,thereneedstobeaproperdesignandsomecolourtomakeitattractivetopromotesales.（）

答案:對Whenyoutrytomakeresponsestocomplaints,youshouldknowwhatyoucandoandcannotdowithinyourcompany’sguidelines.（）

答案:對Afactorytourisoneofthemostimportantpartsoftheassessmentofapotentialsupplier.（）

答案:對Leavingagoodfirstimpressiontotheemployerisveryimportantduringthejobinterview.（）

答案:對Whenyoulodgeaclaim,theresolutiondemandcouldbevagueandrnon-committal（）

答案:錯Smalltalkislight,formalconversation.（）

答案:錯Shippingmarksarenotimportantthanpackinginstructionwhenwegivepackingrequirements.（）

答案:錯Tobuildteamspirit,yourcompanyperformanceshouldalwaysbepositive.（）

答案:錯OnthebasisofFOBorCFR,insuranceistobecoveredbytheseller.OnbasisofCIF,insuranceisthebuyer’swork.（）

答案:錯Whenyoutrytohandleaclaim,apologizingdoesn’tmeanthatyouareagreeingwiththecustomerandtakingtheblame.（）

答案:對Inordertogetthebestbuy,customersliketoshoparoundbeforemakinguptheirmind,soyouneedtocompareyourproductswithyourcompetitorsorthelastgenerationinyourintroduction（）

答案:對Lower-levelmangersreporttothemiddle-levelofficersdirectly（）

答案:對Beinghelpfulisagoodetiquettewhenreceivingvisitorsattheairport.（）

答案:對Besidesmakingface-to-faceorderconfirmationormakingconfirmationthroughphones,emailisanotherfrequentlyusedwayofsettingthedeal.（）

答案:對Whendiningwithbusinesspartners,ifitisnotaveryformalone,youcanwearjeansandT-shirts.()

答案:錯Ininternationaltrade,goodsaregenerallytransportedoveralongdistancebyair,bylandorbysea,andarelikelytoencountertheriskoflossordamageduringtheirphysicalmovementfromthesellertothebuyer.（）

答案:對Youneednottogotothehotelinadvancesinceyouhavereceivedthetable.()

答案:錯Whenwehaveaninterview,wecouldgreettheinterviewer.（）

答案:withasmalltalk###withafirmhandshakeWhomightbeyourtargetcustomersinatraderfair?()

答案:Wholesalebuyers###OtherbusinessesinyourindustryDuringaninvestigation,whataresomereliablesourcesofevidence______（）

答案:witness###Legislationpolicies###SiteinspectionWhichofthefollowingelementsshouldbeIncludedinaMinutes?（）

答案:Time###Absences###Attendance###VenueForcontrastingideas,expressionslike（）areoftenused.

答案:Nevertheless,...###However,...###Although...Whomightbeyourtargetcustomersinatraderfair?（）

答案:Wholesalebuyers###Otherbusinessesinyourindustry###Retailcustomers()canbeusedtoidentifyoneselfinatelephoneconversation.

答案:ThisisAliceSmithspeaking.###HCCompany.Whoiscalling,please?Transportmarksinclude.（）

答案:referencenumber###portofdestination###numberofthepackedgoods###initialsorabbreviationsoftheconsignee’snameAstoinsurance,PrincipalRisksinclude.（）

答案:AR###WPA###FPANoticescanbeusedforvariouspurposes,whichcanbeusedtoannounce（）

答案:anopening###aofficeremoval###ameeting###alecture()areoftenusedinafirmoffer.

答案:ThisofferexpiresonMarch24.###Weofferyoufirmsubjecttoyourreplyby6:00p.m.July4.###Ourofferisopenfor3days.Whenyoumakeaproductintroduction,youneedtointroduce____（）

答案:Warranty###Guarantee###QualityandperformanceThereisasteadymarket（）yourproductsinourarea.

答案:forProductiondepartmentisresponsiblefor（）

答案:TurninginputsintofinishedoutputsWewould（）itifyoucouldsendyoursamplesforourreference.

答案:appreciateWhichofthefollowingwordyoucanusetodescribethestyle?()

答案:FantasticI’mafraidwearenotabletosupplyyoubecausetheproductsare()ofstock.

答案:out___()______meetingistheauthorityofthecompany?

答案:Theshareholder’s“InreplytoyourinquiryofJuly25,wetakepleasureingivingyouafirmofferasfollows.”Thissentenceisusedasatypical（）foranoffer.

答案:openingAllofthefollowinghavethesamemeaningexcept().

答案:Yourpriceiscompetitive.Ifthewriterknowsthefullnameofthemalerecipient,thesalutationshouldbe:（）

答案:DearMr.+surnameInameetingagenda,yourtitleshouldtellthereader_____.()

答案:profile“Thisofferissubjecttoourfinalconfirmation.”Thissentencestellsthattheletterisa/an().

答案:non-firmoffer_________meetingistheauthorityofthecompany?（）

答案:Theshareholder’sMayIhaveaquicklookatthe________?()

答案:facilitiesThestipulationsintheletterofcreditshouldbeinaccordancewiththetermsandconditionsinthe.（）

答案:salesContractIfyoudonotknowwhattodressforaninterview,whatshouldyoudo?（）

答案:dressbusinessattireWecannoteffectshipmentunlessyouamendthequantityinyouletterofcreditaccordingtoour_____.()

答案:salescontractWhichoffollowingtopicyoucandiscussinsmalltalk?（）

答案:HobbiesAbusinessmeetingagendaisa____forabusinessmeeting.()

答案:planItisunnecessarytoputasignaturewhenendingamemobecausethereisa（）line.

答案:FromWehaveamendedtheamount_____USD1000.()

答案:asPleasedon’thang().I’llputyouthrough.

答案:upWPAiscovered______PICC.()

答案:byWhengivingabriefintroductionbetweenyourbossandthevisitor,youshouldalwaysintroduce_______.（）

答案:theguest'snamefirsttoyourbossThe“firm”in“firmoffer”hasthesamemeaningwith“firm”in（）.

答案:Thisofferisfirmfor10days.Thefollowingassomecompulsorysectionsinbusinesscorrespondenceexcept().

答案:attentionline____isaplan,drawing,oroutlinecreatedtoillustratehowseparatepartsworkandoverlapattheconnectingpoints.（）

答案:diagramsMostmajordecisionsaremadeonthebasisof（）.

答案:businessreportsWhichoneisnottruewhenansweringquestionsduringaninterview?（）

答案:notaskingtheemployersanyquestionsPleasegivespecialattention______thepackingsoastoavoiddamage______.()

答案:to,duringtransitAFirmofferisalsocalled().

答案:anofferwithengagementWhichofthefollowingfactorsisnotthenecessaryfactorinaresume?（）

答案:familybackgroundIfyoushowyourinterestandappreciationaboutbeingattheinterviewandareeagertobehiredforthejob,theemployerwillprobablyconsideryouforthejob.（）

答案:對Wedon’thavetoamendtheletterofcreditiftherearejustsomesmalldiscrepanciesbetweentheletterofcreditandthesalescontract.（）

答案:錯Inyourmeetinginvitation,weneedn’ttoattachrelateddocumentationforreviewandrequestinput.（）

答案:錯Forthepaymentofcollection,thesellermakesshipmentbeforereceivingthepaymentforthegoods.（）

答案:對Recommendationsinabusinessreportmustbebasedonthefindings.（）

答案:對Businesscorrespondencecanonlybesentbyemails.（）

答案:錯Ifthepersonwhoanswersthecallisnotthewanted,hecanoffertotakeamessage.（）

答案:對Remindersaretypicallyannouncedafteralloftheitemsontheagendahavebeencovered.（）

答案:對Trytospeakinelegantandfluentlanguageoverthephonetoshowyourlanguageproficiency.（）

答案:錯Youdon’tneedtogivethecustomerstheactualpricewhenyousellaproduct.（）

答案:錯Inafactorytour,thesellercangetacomprehensiveunderstandingoftheproductsandtheproductionprocessinthetour.（）

答案:錯Outerpacking,alsoknownassmallpackingorsalespacking,isdonemainlytopushsales.Itcanberealizedinvariousformsandwithdifferentmaterialsaslongasitisnicetolookat,easytohandleandhelpfultothesales.（）

答案:錯Thebuyercanonlyaskforcataloguesandsamplesinaninquiry.（）

答案:錯Youshouldtelephoneyourbosseveniftheguesthasnoappointmentbeforehand.（）

答案:對Manytradefairsarebookedquitequickly.Anearlyregistrationisthereforeadvisable.（）

答案:對Eventhoughthecounter-offerprocessistime-consuming,itshouldbedealtwithcarefullyandpatiently.（）

答案:對Noticescanonlybepastedonthenoticeboard.（）

答案:錯Whenintroducingcompanyperformance,youshouldusechartstobetterillustrateyourpoints.（）

答案:對Theaccountingdepartmentisresponsibleforaccounting,auditingandplanningfinances.（）

答案:對Nameofthewritercanbeomittedinanotice.（）

答案:錯Todescribediagramsoranyothertypeofgraphsasclearlyaspossible,youshouldnameeach.（）

答案:對Wedonotneedtomakeeyecontactwiththeemployerwhenansweringtheirquestions.（）

答案:錯Hostingadinnercaninvolvealotofpreparation,dependingonhowmanypeopleitisforandhowelaboratetheproceedingwillbe.（）

答案:對Thereisnodifferencebetweenaquotationandanoffer.（）

答案:錯Oncethebuyerhassentthecounter-offer,thesellerhastoagree.（）

答案:錯Askyourgueststoprovideyouwithspecialdietinformationwheninvitebusinesspartnerstodinner.（）

答案:對Productiondepartmentisinchargeofinnovatingtheproduct.（）

答案:錯Astoabriefintroductionofcompanypresentation,itshouldincludeatleastfourpiecesofinformation:（）

答案:Whatyou'regoingtotalkabout.###Howlongyou'lltake.###Whatyourmainpartsorsectionswillbe.###Whetheryou'dwelcomequestionsduringyourtalk,oronlyattheend.Whenyoucompareyourproductswithyourcompetitorsorlastgeneration,youmayuse__（）

答案:Comparedwithothercompetingproducts,ourslooksbetterandislowerinprice.###Comparedwithitslastgeneration,thenewmodelissmaller,lighteranditsdesignismorepeople-friendly###Ourlatestcellphoneismuchlighterandslimmerthanitscompetitor.Astoinsurance,PrincipalRisksinclude.()

答案:WPA###FPA###ARWhatkindofinformationyouwillwanttoseeduringafactorytour?（）

答案:productdevelopment###workingenvironment,###manufacturingsystems.###thequalitycontrolandAmeetingagendaincludeselementssuchas______.（）

答案:peoplewhoattendthemeeting###theorderoftheeventstooccurinthemeeting###thetimeandplace###titleofthemeetingIftheclaimisjustified,whichofthefollowingsentencescanusedtoreplytoyourcustomers?（）

答案:TherearenogroundsforthisclaimsoI'msorrytosaywecan'tacceptyourclaimagainstus.###Aftermakingathoroughinvestigation,wehavedecidedtoacceptyourclaimandtocompensateyouforthefullsuminvolved.###Wehavedecidedtocompensateyouwithapaymentof5%ofthetotalvalue.###Inviewofourfriendlybusinessrelations,wewillacceptyourclaim.“______”indicatesthatthespeakerwantstofinishtheconversation.（）

答案:Thankyou.###Itisnicetotalktoyou.Whichofthefollowingdescriptionsofsmalltalkiscorrect?（）

答案:It’sawayofconversingwithsomeoneyou’vejustmet.###itisvitalforasituationwheresilencewouldbeawkwardanduncomfortable.Whichofthefollowingexpressionsiscorrect?（）

答案:Thesolepurposeoftheopeningstatementistomakethesubsequentdiscussionintelligiblewithoutreferencetootherdocuments.###Pointsindiscussionwillusuallyproceed“Thefollowingpointswereraisedindiscussion”andwillthensetout,inseparateparagraphsorinpointform.###Pointsindiscussionoftheminutesshouldbeimpersonal.Whichofthefollowingdescriptionsofsmalltalkiscorrect?()

答案:It’sawayofconversingwithsomeoneyou’vejustmet.###itisvitalforasituationwheresilencewouldbeawkwardanduncomfortable.Whichofthefollowingaretrueaboutnotice?（）

答案:Anoticeisapieceofpaperwhichgiveswrittenorprintedinformationbeforesomethingisgoingtohappenorsomethinghashappened.###Noticesareeffectivemeansofwrittencommunicationtoprovideinformationtothepublic.###Noticesaresenttoreachalotofpeople.###Sometimes,thenoticeadoptsaphrase-likepattern,witheachlinetellingdifferentinformation.Whichofthefollowingsarethetypesofcargoinsurancecoverage?（）

答案:airinsurance###marineinsurance###landinsurance###postalinsuranceWhiletalkingoverthephone,itissuggestedthatyou().

答案:usesimpleandunderstandablelanguage###keepsmile.Anyinshipmentwillbringtheimportermuchinconvenience.（）

答案:delaySaleswentup（）15%in2007.（）

答案:byI’mafraidMr.Smithisout（）ameeting.

答案:forWhichofthefollowingsentenceisnotgoodexampleofproposingasolutionforaclaim?()

答案:IreallyhopeyoucancomeupwithasolutionthatwillmeetmyapprovalAtleastpeopleare______,andwedidputtogethersomeusefulproposalslastseason.（）

答案:communicatingAllofthefollowinghavethesamemeaningexcept（）.

答案:Yourpriceiscompetitive.Complyingwithyourrequest,wehavecoveredinsuranceon2000setscomputersAllRiskswithPICC.（）

答案:againstWhichofthefollowingisthebestwaytogetinformationabouttradfairs?()

答案:ViatheInternetWhichoffollowingtopicyoucandiscussinsmalltalk?（）

答案:WeatherMy_____isinthreeparts/sections.（）

答案:presentationTheprincipleof（）meansyouhavetowriteyourletterwitha“You-attitude”.

答案:CourtesyWouldyou_______theregistrationform?（）

答案:fillinAsthehost,it'syourresponsibilityto______thediscussionduringthedinner.（）

答案:moderateWhendiningwithyourbusinesspartners,whichofthefollowingisnotright?______（）

答案:EatingyourdinneraccordingtoyourownpaceWell,wouldyoumind________yoursuitcase?（）

答案:openingWhichofthefollowingbehaviorsisproper?（）

答案:doingwhateveryouwant.Accordingtothesurvey,（）oftheinformationisdeliveredbythetoneofvoiceinface-to-facecommunication..

答案:37%Therecipient’saddressisshowninthesectionof().

答案:InsideaddressWhichofthefollowingbehaviorsisproperwhenhavinganinterview?（）

答案:makingeyecontactwiththeinterviewers.WPAiscoveredPICC.（）

答案:byWeobtainedyouname（）theinternet.

答案:fromNoticesonlyaimtotellpeoplesomethinghashappened.（）

答案:錯Humanresourcesdepartmentisresponsiblefordeterminingthesalaryandwagesofdifferentpositionsinthecompany（）

答案:對Thestipulationsintheletterofcreditshouldbeinstrictaccordancewiththetermsandconditionsofthesalescontract.（）

答案:對Ifyouareusingatravelagenttohelpyoubooktheroom,makesureyougetaconfirmationnumberwhichguaranteesyourroom.（）

答案:對Whenyouparticipateinatraderfair,youcanhavemultiplegoals.（）

答案:對Thereisnocomplementaryclosesuchas“Yourssincerely”or“Yoursfaithfully”inbusinessmemos.（）

答案:對Inordertomakeagreatsale,thesellercansugar-coattheproducts.（）

答案:錯Youwillwanttoseeworkingenvironment,productdevelopment,thequalitycontrolandmanufacturingsystemsduringafactorytour_（）

答案:對Thetitle-“vicepresident”revealtheresponsibilityoftheposition（）

答案:錯Itisbettertoarrangethepointsindiscussioninalogicalorder.（）

答案:對Youneedtopreparewellfortheinterviewifyouwanttostandoutandmakeit.（）

答案:對Weshouldmakeamendmenttotheletterofcrediteventhoughtherearefewdiscrepanciesbetweentheletterofcreditandthesalesconfirmation.（）

答案:對Itisnecessaryforustoarrivepunctuallyfortheinterview.（）

答案:對Anticipatewhatyouraudiencewantstoknow.Onceyouknowtheirneed,youcanfigureouthowto“sell”thebenefitsofyourtopictothem.（）

答案:對Youshouldwriteasquicklyaspossibletocatcheverysinglewordbythespeakerwhiletakingamessage.（）

答案:錯Weneedn’ttokeepaclearformatthroughoutwhilecreartingacompanyprofile.（）

答案:錯whenenteringintothecounterofferstage,theoriginalcontractisdeemednullandvoidandthecounterofferbecomesthenewproposedcontract.（）

答案:對Whenhavinganinterview,weneedtoarriveontime,lookprofessionalanddressproperly.（）

答案:對Theonlydifferencebetweenface-to-facecommunicationandtelephonecommunicationisthatbothofthespeakerscannotseeeachother.（）

答案:錯Salescontractsprovidelegalprotectiontobothbuyersandsellers.（）

答案:對Astoinsurance,riskscanbedividedinto.（）

答案:AdditionalRisks###PrincipalRisksBusinesstravelrequirescarefulpreparation.Specifically,youneedtotakecareofthefollowingitems:（）

答案:Claimexpenses.###Learnculture.###Packsmartly.###Keeptime.Whenyouhandleaclaim,apologizingmeansthat___().

答案:Youareunderstandingwheretheyarecomingfrom###Youarereadytoresolvetheproblemforthem.Whichofthefollowingarecorrectasaclosing?（）

答案:Wehopetohearfromyouatyourearliestconvenience.###Wearelookingforwardtohearingfromyousoon.###Yourpromptreplyisappreciated.Whichoneofthefollwingexpressionsiscorrect?（）

答案:Inordertokeepthemeetingontaskandwithinthesetamountoftime,itisimportanttohaveanagenda.###Inyourmeetinginvitation,listtheactionitemsandrequestthatattendeescomepreparedtoaddresstheseissues.###Peoplewillbemorelikelytoparticipateinameeting,byaskingquestionsorofferingfeedback,iftheyknowwhatisgoingtobecovered.###Meetingsarework,justasinanyotherworkactivity.Therefore,themorepreparationyouhavedone,thebettertheresultsyoucanexpect.Whichofthefollowingsentencescanbeusedwhenyouproposetosettleaclaim（）

答案:Weaskfortheimmediatereplacement/repairofthedamagedgoods.###We’dliketoreplaceall15setsassoonaspossible.###Weaskthefullrefundforthedamagedones.WhichofthefollowingitemsbelongtothecategoryofAdditionalRisks?（）

答案:SRCC###TPNDIntheclosingsectionofaletter,youcanexpressyourwillingnesstocooperateby().

答案:Yourfavourablereplyisanticipated.###Wearelookingforwardtoyourearlyreply.###Wehopetohearfromyouatyourearliestconvenience.###Yourearlyreplyisappreciated.Whenpeopleareinvitedtoawesternbusinessdinner,theyshouldgetpreparedforit,including______.（）

答案:understandingdinnersequence###replyingtotheRSVP###knowinghowtodress###understandingtablemannersCommonlyspeaking,therearetwotypesofpacking,whichare.()

答案:innerpacking###outerpackingHowcanyouaskaboutthemanufacturingprocess?（）

答案:Isproductionmechanised?###Istheproductionlinefullyautomated?###Istheassemblylinecomputer-controlled?Itisagovernment-ownedenterprise_______bytheStateCounciltoconductgovernmentauthorizedinvestmentactivities.（）

答案:approvedDoIhavetopayduty______it?（）

答案:onMayIhaveadoubleroom____theparkview?（）

答案:withOuterpackingfunctionsto_______.()

答案:protectthegoodsfromdamageduringtransit.“Yourpriceisonthehighside.”means（）.

答案:“Yourpriceistoohigh.”Whichisnotnecessarytowritedownwhentakingamessage?（）

答案:durationoftheconversationIfyouneedtoexcuseyourselffromthetablewhenhavingdinnerwithwesternbusinesspartner,placethenapkin_____.（）

答案:eithersideofyourplateAllofthefollowingarecorrectexcept（）.

答案:We'renotinterestedtosmallorders.Internationaltransactionsoftenhappenintheorderof（）.

答案:inquiry→offer→counter-offer→acceptance（）isthebestasasubjectforbusinesspurpose.

答案:FeedbackonInstallationofCoffeeMachineWeagreetoreduceourprice（）USD160perpieceFOBSydney.

答案:toMargaretAnderson,DirectorofPersonnelhasrequestedthisreportonemployeebenefitssatisfaction.”Thissentencecanbeusedinthe（）sectiononareport.

答案:introductionInaletteroffull-blockstyle,allpartsexcepttheletterheadareplaced（）.

答案:againsttheleft-handmarginI’vemadethe__________foryou.()

答案:reservationWhichofthefollowingisusuallynotincludedinabusinessmemo?（）

答案:SignatureThefollowingassomecompulsorysectionsinbusinesscorrespondenceexcept（）.

答案:attentionlineUponreceivingtheinvitationcard,itisalwaysagoodideatorespond,evenifisnotrequested,whichhelpsyourhostwithplanning.（）

答案:對Onethingthatcanbelackedduringpreparingabusinessmeetingisconferenceroomreservation.（）

答案:錯Confidentisnotthemainsecretofbeingagoodpresenter.（）

答案:錯Aminutesshouldendwithclearandpreciseconclusions.（）

答案:對Ifthecomplaintortheclaimisnotjustified,thesellerneedstopointoutpolitelyandrefusethecomplaintortheclaim.（）

答案:對Selectingtherightsuppliersisoneofthemostimportantconditionsforsuccessfulsourcing（）

答案:對Thepurchasingdepartmentisresponsibleforturninginputsintofinishedoutputs（）

答案:錯Thesellermustreplywhenhereceivesaninquiryfromthebuyer.（）

答案:錯IfthereisnoRSVPinthedinnerinvitationcard,youneedn'treply.（）

答案:錯Whenyoumaketheresolutiondemand,makeasingle,specificdemandwithatimelimit.（）

答案:對Checkthatallofthechargesareexact,andmakesureyouhaveapaperstatementorreceipttowalkawaywith.（）

答案:對Businessletterssharenothingwithbusinessemails.（）

答案:錯Whatkindofquestionsyouneedtocareabout,whenyoubookyourboothatatraderfair?（）

答案:Whatkindofothertradeshowdisplayswillbearoundit###Whetherit'sahightrafficorlowtrafficarea,###Whereitisonthefloor,Transportmarksinclude.()

答案:referencenumber###portofdestination###initialsorabbreviationsoftheconsignee’sname###numberofthepackedgoodsAjobtitlecandescribe__().

答案:Both###thelevelofthejob###theresponsibilitiesofthepositionSo,whataretheelementsofaneffectivepresentation?（）

答案:Interesting###Uselongsentencesandwrittenlanguage.###Appropriate###UnderstandableCommonlyspeaking,shipmentcanbemadeviathefollowingways.Theyare.()

答案:transhipment###partialshipment###inonelotHowtokeepconfidentwhilemakinganeffectivecompanypresentation?（）

答案:Youmustbeinspiredbythedeepbeliefthatyoucansucceed.###Remembercarefulpreparationprovidesthesolidgroundyouneedtosupportyourself-confidence.###Tellyourselfyoucandoitandthatyouaremorequalifiedthananymemberoftheaudiencetogivethispresentation.###Tohavefaithinyourselfandyourmessage,exploreallphasesofyoursubjectandaskyourselfhowyourtalkwillhelptheaudiencetogetwhattheywant.Commonlyspeaking,shipmentcanbemadeviathefollowingways.Theyare.（）

答案:transhipment###partialshipment###inonelotWhichoffollowingsbelongtotop-levelmanagement?()

答案:Boardofdirectors###CEO###ShareholderTheletterheadsectioninabusinesslettercaninclude().

答案:writer’spostalcode###writer’snameandaddress###writer’stelephonenumberWhichofthefollowingisusuallynotincludedinabusinessmemo?()

答案:SignatureAbouthowtomakeaneffecticecompanypresentation,whichoneisnotcorrect?（）

答案:AlongintroductionChiefExecutiveOfficer(CEO)isappointedby().

答案:BoardofdirectorsWhichoneofthefollowingdoesnotbelongtotheadviceofmakingagoodimpression?_______（）

答案:Uselongsentencesandwrittenlanguage.Whenaskforinformationaboutthevisitorasareceptionist,youmainlyaskabout________.（）

答案:whetherhehasanappointmentThesilkblousesarepackedincartonlinedwaterproofpaper.（）

答案:withA/An（）isarequestmadebyabuyerforgoodsorserviceheisinterestedin.

答案:inquiryTherebeingnootherbusiness,themeetingwas_______at1:15p.m.()

答案:adjournedIntelephonecommunication,informationisdeliveredby（）.

答案:verbalinformationTheexporterfindstherearesomediscrepanciesbetweentheletterofcreditandthesalescontractandrequestthetheimportertotheamendment.（）

答案:makeAstopacking,itmustbeattractiveandhelpfulthesales.（）

答案:inner,toThestipulationsintheletterofcreditshouldbeinstrictaccordancethetermsandconditionsinthesalescontract.（）

答案:withBusinessreportsarethesamewithmemosinformat.（）

答案:錯Whenyoutrytohandleaclaim,apologizingmeansthatyouareagreeingwiththecustomerandtakingtheblame.（）

答案:錯Letterofcreditisthesafestandtheonlywayofpaymentasmostrisksaretransferredfrombothsidesofthepartiestothebank.（）

答案:錯Smalltalkisvitalforasituationwheresilencewouldbeawkwardanduncomfortable,butwherein-depthandpersonalconversationswouldbeinappropriate.（）

答案:對Conclusionsinabusinessreportshouldbemadeonthebasisoffindings.（）

答案:對Youcanbringabunchofflowerstowelcomeyourguestattheairport,whichwillmaketheatmospheremorepleasant.（）

答案:對Atradefairreferstoanexhibitionorganizedsothatcompaniesinaspecificindustrycanshowcaseanddemonstratetheirlatestproducts,service,andexaminerecentmarkettrendsandopportunities.（）

答案:對Ifyouaretargetingmultipleaudiences,makesureyouhaveappropriateinformationtomeettheneedsofeach.（）

答案:對Recommendationssectioniswhereyoumustsayhowtheproblemcanbesolved.（）

答案:對It’sOKtoeatordrinkwhileyouarespeakingoverthephonebecausetheothercannotseeyou.（）

答案:錯Inacompanyprofile,trytomakeuseofidiomsandphrases.（）

答案:錯Theminutesrecordershouldbehesitatetodiscardtheirrelevantinformation.（）

答案:錯Theagendaisnottheoutlineofthetopicsthatneedtobeaddressedduringthemeeting.（）

答案:錯Thesellercancancelorchangeanon-firmwithoutnotice.（）

答案:對NamesofrecipientsareindicatedintheFromline.（）

答案:錯Thebuyercanaskforimprovedpackinginthecounter-offerprocess.（）

答案:對Therearemainlythreekindsofbasicinsurancecoverage:FPA,WPAandAllRisks.（）

答案:對Weshouldsignasalescontractbeforeplacinganorder.（）

答案:錯Ifthebuyeristoplacealargeorder,hecanaskforadiscountwhilethesellerhasrighttodecline.（）

答案:對WhatbankswouldbeinvolvedinthetransactionunderL/Cpaymentterms?（）

答案:advisingbank###payingbank###negotiatingbank###openingbankWhichoffollowingsentencescouldbethepossibleresponsesforsolvingaclaim?()

答案:Aftermakingathoroughinvestigation,wehavedecidedtoa