1、BEC2 Test 1ReadingPart OneQuestion 1-7Look at the statements below and the information about training courses on the opposite paper。 Which course (A， B, C， or D) does each statement 1-7 refer to？ For each statement 1-7， mark one letter (A, B, C or D) on your Answer Sheet. You will need to use some o

2、f these letters more than once. 1。 This course is for people with little or no experience of the topic。2. You will learn what a lender can do if a company does not repay a loan.3。 Companies can decide where their employees will take the course.4。 You will learn to assess whether a business can pay b

3、ack the money it owes.5。 This course will help you to deal with the paperwork involved in processing loans.6. You will look at the legalaspects of hiring equipment。7。 This course will concentrate on the laws that apply when a business borrows money。ALoans AdministrationThis course looks at the admin

4、istrative functions of a banks loans department， e。g. dealing with credit applications and keeping records of loan transactions。 We will use real application forms of the type that administrative staff in loans departments regularly handle. It will be particularly useful for experienced staff with d

5、ay-to-day administrative responsibility for loan portfolios. Although most clients choose to enjoy our beautiful premises, the course can be run at the client company or elsewhere.BCashflow AnalysisOn this advanced course you will build up a database of a companys cashflow over time and identify and

6、 interpret patterns of change。 You will analyze the cashflow of a few sample companies and use your analysis to judge their ability to settle their debts. This course will help you perform an advanced cashflow analysis of your own company。CLoan ContractsOpen to anyone who completed our introductory

7、course to legal contracts in business， this course looks at the legal principles involved when a company takes out a loan; and outlines how to take legal action against a company that defaults on its repayments. You will compare the interests and responsibilities of both parties to a loan contract。D

8、Leasing & Asset FinanceThis is a course for those new to leasing. It will provide you with a basic understanding of why companies prefer to lease property or machinery, rather than buy. You will learn about both the expenses and tax benefits of leasing and you will study a variety of lease agreement

9、s and the laws relating to them。Part TwoQuestions 812Read the article below about a psychologists advice to managers。 Choose the best sentence from the opposite page to fill each of the gaps. For each gap 8-12， mark one letter （A-G) on your Answer Sheet. Do not use any letter more than once. There i

10、s an example at the beginning。 (0) The Psychology of ManagementIf overflowing intrays frighten you or solving problems makes you sweat, theres a new range of business books called The Management Guides that you can turn to with confidence. （0）_G_. In addition， theyre written in accessible language b

11、y Kathy Harman, a chartered occupational psychologist who heads her own London-based consultancy business. She says that the guides are intended for professionals working in small British companies, where thinking about management can be a low priority because of endless lists of other responsibilit

12、ies.(8）. After this initial message to the reader, the following pages contain sections on every aspect of business, from managing your own time and selecting employees to planning ahead for the future。One of the reasons Harman wrote these guides was that she knows not every business is able to inve

13、st in training。 The difficulty, especially for small businesses, is that， People are professionals first and foremost and somehow they are just expected to pick up management skills as they go along. （9）。 And becoming one, she recognizes， is especially difficult if youre not used to communicating ef

14、fectively or delegating work。She adds， ”Its all very well managing areas that you have control over and you can do all the planning you feel is necessary, but there are always going to be other people out there who do the most unexpected things, (10). Such a choice of approaches is essential to any

15、business； this can only be achieved by managers having good, friendly relationships with all their staff and business contacts. ”The important thing in management， says Harman， is the human element。Her advice to managers everywhere is to maintain professionalism at all times。 ”If youve ever managed

16、anyone,” she says, ”youll know that youre not allowed to be fed up because when the staff come to you, they dont want to know about your problems, they want their problems solved.”Harman feels confident about making such an analysis because of her years of training as an occupational psychologist. (

17、11)。 What you find there is that more senior managers have had some kind of psychological training， while in this country most managers get their management psychology secondhand by listening to other managers.”The overall message from Harman is a simple one, and its got nothing to do with technolog

18、y or databases。 （12). ”More and more managers，” she says， ”are realizing this and beginning to appreciate that without the right staff at all levels， you really havent got a business. People are your principal resource。AAnd when they do, managers need a variety of strategies to fall back on.BThis, o

19、f course, is unlikely to be easy， because being an expert in your field doesnt necessarily make you a good manager。CThe question that most of them ask is ,Can we actually afford a management training courses?”DAlthough this area of study is becoming more acceptable in the business world, Britain is

20、a long way behind the rest of Europe.EIts about creating a working environment that promotes the wellbeing of everyone, from the post room to the board room.FThis is illustrated at the beginning of each guide with the quote, This book is for those who would like to manage better but are too busy to

21、begin.GTheyre short, pocket-sized, and very reasonably priced at 2.99 each.Part ThreeQuestions 1318Read the article below about effective communication and the question on the opposite page. For each question 1318， mark one letter （A， B， C， or D) on your Answer Sheet for the answer you choose。 The i

22、mportance of good communication Effective communication is essential for all organizations. It links the activities of the various parts of the organization and ensures that everyone is working toward a common goal。 It is also extremely important for motivating employees. Staff need to know how they

23、 are getting on， what they are doing right and in which areas they could improve。 Working alone can be extremely difficult and it is much easier if someone takes an interest and provides support. Employees need to understand why their job is important and how it contributes to the overall success of

24、 the firm. Personal communication should also include target setting. People usually respond well to goals, provided these are agreed between the manager and subordinate and not imposed. However, firms often have communications problems that can undermine their performance. In many cases， these prob

25、lems occur because messages are passed on in an inappropriate way。 There are， of course, several ways of conveying information to others in the organization。 These include speaking to them directly， e-mailing, telephoning or sending a memo. The most appropriate method depends on example， anything th

26、at is particularly sensitive or confidential, such as an employees appraisal, should be done face-to-face. One of the main problems for senior executives is that they do not have the time or resources needed to communicate effectively。 In large companies， for example, it is impossible for senior man

27、agers to meet and discuss progress with each employee individually. Obviously this task can be delegated but at the cost of creating a gap between senior management and staff。 As a result， managers are often forced to use other methods of communication， like memos or notes， even if they know these a

28、re not necessarily the most suitable means of passing on messages。 The use of technology, such as email, mobile phones and network systems, is speeding up communication immensely。 However， this does not mean that more investment in technology automatically proves beneficial: system can become outdat

29、ed or employees may lack appropriate training。 There are many communications tools now available but a firm cannot afford all of them。 Even if it could, it does not actually need them all. The potential gains must be weighed up against the costs, and firms should realize that more communication does

30、 not necessarily mean better communication. As the number of people involved in an organization increase, the use of written communication rises even faster。 Instead of a quick conversation to sort something out numerous messages can be passed backwards and forward。 This can lend to a tremendous amo

31、unt of paperwork and is often less effective than face to face communication. When you are actually talking to someone you can discuss things until you are happy they have understood and feedback is immediate。 With written messages， however, you are never quite sure how it will be received. What you

32、 think you have said and what the other person thinks you have said can be very different。 The amount of written information generated in large organization today can lead to communication overload。 So much information is gathered that it gets in the way of making decisions. Take a look at the avera

33、ge managers desk and you will see the problem - it is often covered in letter, reports and memos. This overload can lead to inefficiencies。 For example， managers may not be able to find the information they want when they need it。 Communication is also becoming more difficult with the changes occurr

34、ing in employment patterns。 With more people working parttime and working from home, managing communication is becoming increasingly complex. 13。 In the first paragraph the writher recommends that communication with staff should include _。A. some feedback on their job performanceB. an explanation of

35、 how company targets have been setC. information on promotion prospects within the companyD。 an indication of which duties they can expect assistance with 正確答案是14。 According to the writer， the best way of achieving effective communication is to _.A. adapt the message to suit a particular audienceB。

36、make the content of messages brief and directC. select the most suitable means of conveying a particular messageD. ensure that information is targeted at the appropriate group of people 正確答案是15. What does the writer say about the communication options available to senior manager？A. Sending memo to s

37、taff is one of the most efficient methods.B. It is important to find the time to discuss certain matters with staff.C。 They should increase the range of options that they use.D. Getting junior managers to talk to staff can create different problems。 正確答案是16. What advice is given about the communicat

38、ion tools made available by technology?A。 Aim to limit staff use of certain communication tools。B。 Evaluate them in terms of the expenditure involved.C. Select them on the basis of the facilities they offer.D。 Encourage more staff to attend training courses in their use。 正確答案是17。 According to the wr

39、iter， a problem with written communication is that _.A. the message can be interpreted differently to what was intendedB. it can be easy for people to ignore the contents of a written messageC. most people are more comfortable with face-toface communicationD。 it is possible for correspondence to get

40、 lost within a large organization 正確答案是18。 According to the article, what is the effect of receiving large amounts of written information？A。 It is counterproductive.B. It causes conflict in a company。C。 It leads to changes in work patterns。D。 It makes the main points more difficult to identify。 正確答案

41、是Part FourQuestions 19-33Read the letter below from an agency providing temporary staff for companies. Choose the best word to fill each gap from A， B， C or D on the opposite page. For each question 19-33, mark one letter （A， B, C or D) on your Answer Sheet。 Office Angels Employment Agency1416 Lockh

42、art RoadWan ChaiHong KongTel: 5324365Fax： 5324111 Dear Client, Office Angels is advising businesses to plan as far ahead as possible to ensure guaranteed staff cover during holiday periods. There is now a (19）_ shortage of skilled secretarial and administrative staff and this is (20）_ to get worse o

43、ver the next twelve months. Businesses which require staff with experience of specialist computer applications are the most at (21）_. You are advised to （22)_ our agency well before the staff are actually needed to be certain of filling gaps with adequately （23)_ personnel. If you dont, its almost （

44、24）_ that you will be left without the skills needed to （25)_ your office running smoothly. The (26）_ for the shortage of secretarial staff appears to be a combination of two (27）_. There has been an （28)_ in the demand for secretarial services over the last few years, and at the same time there has

45、 been a （29）_ of students deciding to choose secretarial studies。 Office Angels Agency would （30）_ to emphasize that businesses should not underestimate the difficulty of (31)_ experienced temporary staff. It is also necessary to make the （32)_ that businesses should be prepared for the fact that th

46、ey may have to pay more for this kind of (33）_ in the future。 19. A。 hardB。 seriousC. sureD. strong 正確答案是20。 A。 hopedB. wantedC. expectedD. prepared 正確答案是21。 A。 riskB. chanceC. worryD. difficulty 正確答案是22。 A. confirmB。 communicateC。 contactD。 command 正確答案是23. A. lecturedB. aidedC. formedD. trained 正確

47、答案是24。 A. positiveB. correctC. rightD。 certain 正確答案是25。 A. saveB. keepC。 ensureD。 continue 正確答案是26。 A. reasonB. purposeC。 resultD。 problem 正確答案是27. A。 articlesB。 mattersC。 factorsD. subjects正確答案是28。 A. enlargementB. increaseC. additionD。 upgrade正確答案是29. A。 lackB. needC. requirementD. few 正確答案是30. A。

48、 requestB. desireC. askD。 like 正確答案是31. A. achievingB。 obtainingC. realizingD. earning 正確答案是32。 A。 pointB。 ideaC。 positionD. subject 正確答案是33。 A. offerB。 deliveryC。 productD. service 正確答案是Part FiveQuestions 34-45Read the article below about airport hotels. In most of the lines 34-45 there is one extr

49、a word。 It is either grammatically incorrect or does not fit in with the meaning of the text. Some lines， however， are correct。 If a line is correct, write CORRECT on your Answer Sheet. If there is an extra word in the line, write the extra word in CAPITAL LETTERS on your Answer Sheet。 The exercises

50、 begins with two examples， （0） and （00）. Examples0CORRECT 00OFCHECKING IN TO A WORKING BASE0Smart business travelers today are staying at the airport to do business。 Rather than00waste of time in traffic jams as they try to reach city center venues， business people34。are using conference facilities

51、on the offer at airports. Busy executives are also 35。staying there overnight to avoid the difficulty of getting there for take an early morning36.meeting。 And it makes sense for international meetings to be held air airports. It is37。principally through the improvement in airport hotels that has en

52、abled this38.development to take place。 Today these miniconference centers provide services are 39。designed for business travelers, like a quick check-in and round-theclock restaurants,40。so they can get to work as quickly as possible. They are also less expensive place41。than their city center coun

53、terparts。 Not long years ago， airport hotels were42。uncomfortable, unattractive and inconvenient for as far as the business traveler was43.concerned. Yet now that there is strong interest， as travelers become aware of the44.new facilities. Demand for small meeting rooms is huge, usually for intervie

54、ws or oneto-one45.meetings， where executives fly them in and out the same day。 The age of the airport is upon us. Writing Part OneQuestion 46You are a manager in a small publishing company. You have recently taken charge of your companys staff training programme。 Before the programme starts you would like to identify training areas that staff are interested in. Write a memo to all staff：saying when the programme will startasking for suggestions for the programmegiving a deadline for suggestions. Write 140150 words。 Write o