1、Revision History 版本記錄Rev.版本Change Description 修改內(nèi)容Originated By編寫(xiě)Date日期123 4 5New release 1.Change the forms of Incoming Defect Return To Store and Scrap Material Review List. See 9.1 and 9.2.Cancel items 5.3, 6.3.5.1, 5.3.5.2, 6.6; Modify items 6.2.3.1, , 6.3.2.Change the forms of Incoming Defect R

2、eturn To Store and Scrap Material Review List. See 9.1 and 9.2., 6.2.3.6, 6.3.1 and Flowchart.KS YangKS YangKS Yang Frank Peng Frank PengSep.1,2006Mar.21,2007Nov.21,2007Nov,23,2009Approval & Distribution審批&分發(fā)APP審批 Dept. 部門(mén)Signature/Date簽署/ 日期APP審批 Dept. 部門(mén)Signature/ Date簽署/ 日期生產(chǎn)部PRD 人力資源部HR品

3、保部QA 財(cái)務(wù)部 FIN 資材部 Sourcing 倉(cāng)儲(chǔ)部 WH工程部Engineering管理者代表MR 生產(chǎn)及物料管控PMC廠長(zhǎng)Plant ManagerOther Distribution Location : Checked by (Doc. Con.) : _ Effective Date : _Confidential & Proprietary Information of Beckett (ZhongShan). 百可德(中山)機(jī)密及專利文件1. PURPOSE 目的:To establish a procedure for reviewing and disposin

4、g non-conforming materials, semi-product, finished products and RMA control in Beckett (ZhongShan).本程序規(guī)定對(duì)來(lái)料檢驗(yàn)及生產(chǎn)過(guò)程中發(fā)現(xiàn)的不合格物料,半成品,成品及客戶退回品的評(píng)審及處置方法.2. SCOPE 范圍: This procedure is only applicable toXXXX (ZhongShan).本程序適用于XXX(中山)公司.3. DEFINITIONS 定義:3.1 PRD: Product Department 生產(chǎn)部3.2 ME: Manufacture Engi

5、neering 制造工程3.3 RTV: Return To Vendor/Supplier 退回供應(yīng)商3.4 UAI: Use As It Is 讓步接受3.5 SORT: Segregation Of Bad And Good Unit 選用3.6 SCAR Supplier/Sub-contractor Corrective Action Request (8D) 供應(yīng)商改進(jìn)行動(dòng)要求 (8D) 3.7 GRN: Goods Receipt Note 收貨單3.8 MRR: Material Review Record 物料評(píng)審記錄4. REFERENCE DOCUMENT 參考文件:4.

6、1 BZQP-7-05 Raw Material Quality Control Procedure原材料質(zhì)量控制程序4.2 BZQP-8-05 Nonconforming Control Procedure 不合格品控制程序4.3 BZQP-8-06 Stop Shipment and Purge Order Procedure 停止出貨和清除指令程序.4.4 BZQP-8-07 Corrective and Preventive Actions Procedure 糾正及預(yù)防措施程序. 5. RESPONSIBILITY 職責(zé):5.1 QA is responsible to chair

7、MRB meeting when defective material are defected in line, QA review the non-conforming products and issue SCAR (8D) if necessary.當(dāng)不合格物料在產(chǎn)線發(fā)現(xiàn)時(shí),QA負(fù)責(zé)主持MRB會(huì)議, 確認(rèn)不合格產(chǎn)品, 并在必要的情況下發(fā)出SCAR(8D).5.2 PRD is responsible to fill MRB label and inform QA members to review the non-conforming products, and return them

8、 to warehouse.生產(chǎn)部負(fù)責(zé)填寫(xiě)MRB標(biāo)簽并通知品質(zhì)部成員評(píng)審不合格品, 并將不合格品退回貨倉(cāng).5.3 PUR/ IQC are responsible to inform supplier of the non-conforming data, PUR responsible to arrange the non-conforming materials RTV. 采購(gòu)/IQC負(fù)責(zé)將不合格批物料狀況通告客戶或供貨商, 采購(gòu)還負(fù)責(zé)安排將不合格品退回供貨商.5.4 PUR is responsible to charge the supplier of sorting/reworkin

9、g cost and other loss due to material quality issue, and call MRB meeting to review the reject lots of IQC raised.采購(gòu)負(fù)責(zé)向供貨商索取選用或重工費(fèi)用及由于物料問(wèn)題而導(dǎo)致的損失, 并召集MRB會(huì)議處理IQC拒收的緊急物料.5.5 ME is responsible to analyze non-conforming products.ME負(fù)責(zé)分析不合格品.5.6 All MRB members are to propose and decide on defective materi

10、al disposition and carry out the follow-up actions as agreed in the meeting.所有MRB成員負(fù)責(zé)執(zhí)行MRB會(huì)議之決議,并跟進(jìn)MRB會(huì)議決定的所有行動(dòng)措施.5.7 IQC is responsible to confirmed material which is suspected has defect. And IQC drive supplier to take corrective action if necessary .IQC負(fù)責(zé)對(duì)被懷疑的物料進(jìn)行確認(rèn),并且在必要的情況下,將要求供貨商對(duì)其進(jìn)行改善.6. PROC

11、EDURE 程序:6.1 MRB team consist MRB小組成員Normally, MRB team consists QA, PRD, PMC, PUR managers or whose dictated representative, if necessary other related members also can attend the meeting (such as supplier, customer etc.).通常, MRB小組由品質(zhì)部、生產(chǎn)部、物料部、采購(gòu)的部門(mén)經(jīng)理或其指定代表組成, 如有必要其它相關(guān)的成員也應(yīng)參加(例如供貨商, 客戶等).6.2 Incomi

12、ng Inspection Reject 來(lái)料檢驗(yàn)不合格6.2.1 When the incoming lot is rejected by Beckett (ZhongShan), IQC for quality or other causes, it should be marked on the GRN sheet. 當(dāng)來(lái)料檢驗(yàn)批判定不合格后,由IQC注明于收貨單.6.2.2 The rejected lot will be put into IQC Reject area by WH. If the coverage of defects is beyond IQC area, IQC

13、 shall work with QA to consider raising a purge order.不合格物料由貨倉(cāng)轉(zhuǎn)移至IQC拒收區(qū)隔離存放, 如果不合格不僅僅發(fā)生在IQC, IQC需會(huì)同QA發(fā)出清除指令.6.2.3 IQC fill in MRB form to QA manager and related departments for reviewing the rejected lot, the result maybe as below:IQC開(kāi)出 MRB單給品質(zhì)經(jīng)理及相關(guān)部門(mén)對(duì)不合格物料進(jìn)行評(píng)審, 處理結(jié)果有如下幾類:6.2.3.1 RTV: Per PUR confir

14、m, the rejected lot can be returned to supplier, this decision should be made, the MRB decision should be noted on the MRB form, it must be approved by the QA manager or whose representative at least. RTV: 經(jīng)采購(gòu)確認(rèn), 如果不良批可退返供貨商, 應(yīng)做出RTV的決定, 此決定需注明于MRB單上, 且至少由QA經(jīng)理或其指定代表簽署.6.2.3.2 UAI: Use as it is. If th

15、e material lot is very urgent to the production and according to the evaluation of MRB members, the defect/nonconformity will not lead impact/defect to our finished product quality, the decision of UAI may be made and recorded on the MRR sheet, it need be approved by the QA manager, ME, and PUR. or

16、whose representatives of other department, it needs Production managers approval if necessary. QA and ME should monitor the effect of UAI material using.Note: if the defect maybe cause finished products quality issue, it must be promised by our customer first, then can be made the UAI decision.UAI:

17、讓步接受.如果該物料為生產(chǎn)線急需并根據(jù)MRB成員的評(píng)估不會(huì)對(duì)成品質(zhì)量產(chǎn)生影響, 則可做讓步接受, MRB評(píng)判結(jié)果記錄在MRR單上, 且至少有QA經(jīng)理，采購(gòu)和工程部或其部門(mén)經(jīng)理的指定代表簽署，必要時(shí)需生產(chǎn)經(jīng)理簽署。. QA和ME應(yīng)監(jiān)控生產(chǎn)中使用效果.注意: 如果此不良有可能影響到成品的質(zhì)量問(wèn)題, 則必須得到客戶的許可才能做出讓步接受的決定.6.2.3.3 Sort/Rework: If the material is urgent for produce, and for MRB evaluation the defect will be full eliminated by easy sort

18、/rework, the SORT/Rework decision will be made based on the negotiation with the supplier, the MRB result should be recorded on the MRR sheet, it must be approved by the managers or whose representative of QA, ME, PRD, PUR. The sorting/rework responsibility by either a specified department or suppli

19、er. Namely, sort internally or sort externally.選用/返工: 如果該物料為生產(chǎn)線急需, 且經(jīng)MRB小組判定經(jīng)簡(jiǎn)單加工/挑選即可完全消除不良缺陷, 根據(jù)與供貨商談判的結(jié)果可進(jìn)行選用/返工處理, MRB評(píng)審結(jié)果記錄于MRB單上, 至少有QA經(jīng)理, ME經(jīng)理, 生產(chǎn)部經(jīng)理, 采購(gòu)或其指定的代表簽署, 指定由供貨商或相關(guān)部門(mén)篩選,即分為內(nèi)部篩選和外部篩選.6.2.3.4 Scrap: If the defect cant be retrieved or the supplier authorizes to scrap the rejected part,

20、the decision should be recorded on the MRB form. The authorization of scrap must be approved by the manager QA, PUD at least, if necessary the scrap should be submitted to Plant Manager for approval.報(bào)廢: 不可修復(fù)的缺陷或得到供貨商授權(quán)報(bào)廢的不良品，其決議內(nèi)容都應(yīng)記錄于MRB單上. 至少由QA經(jīng)理, 采購(gòu)經(jīng)理簽署, 如有必要, 報(bào)廢申請(qǐng)需提交廠長(zhǎng)作批準(zhǔn).6.2.3.5 The dispositio

21、n to the material purged out should be confirmed by QA manager.對(duì)被清除物料的處置, 物料評(píng)審會(huì)議結(jié)果須由QA經(jīng)理確認(rèn).6.2.3.6 If the MRB meeting result is sorting/reworking, an incoming sorting/reworking report should Be filled out (Form No:BZQP-7-08F04.1) when it is necessary. When the sort/rework over, IQC must re-inspect t

22、he good part upon normal sampling plan. If its a supplier problem, Purchaser should raise the charge request of sort/rework cost to the supplier and follow up.如果MRB結(jié)果為選用/返工, 必要時(shí)需填寫(xiě)物料選用/返工報(bào)告(Form No:BZQP-7-08F04.1), 選用/返工完成后, 需經(jīng)IQC重新檢驗(yàn). 通常情況下, 如果是供貨商的原因, 選用/返工費(fèi)用由物料供貨商支付. 采購(gòu)負(fù)責(zé)跟進(jìn)對(duì)供貨商索賠結(jié)果的落實(shí)情況.6.2.3.7 I

23、f a certain part should be restricted using as per the MRB decision, this part should be identified with a MRB label and note “UAI” marking.如果MRB會(huì)議決定需限制使用的物料, 可讓步接受后再加貼MRB標(biāo)簽, 并注明UAI.6.2.3.8 IQC inspector will stamp or label the material with corresponding remarks, such as RTV, UAI, Sort, Rework or S

24、crap as per MRB decision. The receiving person should transfer the material to the part store accordingly.IQC檢驗(yàn)員根據(jù)MRB結(jié)果對(duì)物料進(jìn)行相應(yīng)標(biāo)識(shí),比如退回供應(yīng)商，讓步接受，選用，重工或報(bào)廢，并由收貨人員將其轉(zhuǎn)入相應(yīng)位置存放.6.3 Line Reject Material semi-products / finished products生產(chǎn)過(guò)程中不合格品6.3.1 For the mass lot non-conforming products were found in proc

25、ess or QA inspection, IPQC should report to supervisor at once, and QA manager issue line stop order when it is necessary, QA (for finished products) purge out all non-conforming lot products and PQC issue Process Abnormity Handing Sheet to related department for analysis and following up related ac

26、tions.對(duì)于在生產(chǎn)過(guò)程中或QA檢驗(yàn)時(shí)發(fā)現(xiàn)的大批量不合格品, PQC向上級(jí)緊急匯報(bào)，必要時(shí)QA經(jīng)理需下達(dá)停線指令, QA(對(duì)于成品)需立即清除所有的不合格批產(chǎn)品，PQC開(kāi)出制程異常處理單給相關(guān)部門(mén)進(jìn)行分析并跟進(jìn)相應(yīng)的行動(dòng)措施.6.3.2 For the little lot non-conforming products were found in process, PRD should fill MRB label and paste the label on related materials, then inform ME and QA to review the non-confor

27、ming products and make interim disposition, for semi & finished products, ME should provide FAR (Fail Analysis Report) to support the MRB judged. Then write down the disposition result on the MRB label. PRD staffs sorted the non-conforming products with incoming defect and process defect; genera

28、lly the returned products shall have the original tray or box.對(duì)于在生產(chǎn)過(guò)程中發(fā)現(xiàn)的小批量不合格品, 由生產(chǎn)部填寫(xiě)MRB標(biāo)簽并通知ME和QA對(duì)不合格品做評(píng)審, 并做出處理結(jié)果填寫(xiě)于MRB標(biāo)簽上, 對(duì)于成品和半成品, ME需提供不良分析報(bào)告, 作為MRB裁決的依據(jù), 生產(chǎn)部根據(jù)此臨時(shí)結(jié)果將不合格品分為來(lái)料不良類和制程損壞類,原則上被退回的不合格品應(yīng)保持原包裝.6.3.3 For the process defect products, PRD list them on the “Scrap Material Review List”

29、and submit to PRD, QA managers or whose representative to sign, then return the defective products to WH. WH handler transfer the defective products to scrap store and replenish the balance to PRD in time. “Scrap Material Review List” sheet should be distributed to PRD and WH by PRD members for cons

30、ervation.對(duì)于制程損壞的產(chǎn)品, 生產(chǎn)部將其列入“報(bào)廢物料審核單”并提交至生產(chǎn)部經(jīng)理, QA經(jīng)理或其指定代表簽署, 再將不良品退回貨倉(cāng), 貨倉(cāng)物料員將不良品轉(zhuǎn)入報(bào)廢倉(cāng)并及時(shí)補(bǔ)料給生產(chǎn)部. “報(bào)廢物料審核單”由生產(chǎn)部物料員分發(fā)至生產(chǎn)部和貨倉(cāng)存檔.6.3.4 For incoming defect products, PRD list them on the “Incoming Defect Return To Store” sheet, and submit to PRD, QA managers or whose representative to sign, then return t

31、he defective products to WH, WH handler transfer them to MRB store and replenish good materials to PRD. The “Incoming Defect Return To Store” sheet should be distributed to PRD, IQC and WH by PRD members for conservation.對(duì)于判定為屬來(lái)料不良的產(chǎn)品, 生產(chǎn)部將其列入“來(lái)料不良退倉(cāng)單”并提交至生產(chǎn)部和QA經(jīng)理或其指定代表簽署, 再將不良品退入貨倉(cāng), 貨倉(cāng)物料員將其轉(zhuǎn)入MRB庫(kù)位并

32、及時(shí)補(bǔ)料給生產(chǎn)部, “來(lái)料不良退倉(cāng)單”由生產(chǎn)部物料員將其分發(fā)至生產(chǎn)部、IQC和貨倉(cāng)存檔.6.4 The products returned by customer can be reviewed and dealt with as sort, rework or scrap as per theauthorization of this procedure.對(duì)于客戶退回的成品,依據(jù)本程序評(píng)審和處置權(quán)限執(zhí)行挑選,返工或報(bào)廢.6.5 If it is necessary, IQC should issue a SCAR (8D) to supplier for the material defec

33、t or where applicable keep customer aware of the disposition of the defective product. Refer to “Corrective and preventive actions procedure”.在必要的情況下,IQC應(yīng)將不良物料狀況通知供貨商 , 并發(fā)出SCAR(8D), 參照“糾正及預(yù)防措施程序”.7. RECORD 記錄: Record Description記錄描述Maintained by維護(hù)責(zé)任Retention Time(min)至少保存時(shí)限Obsolete Disposition過(guò)期處理Incoming Defect Return To Store來(lái)料不良退倉(cāng)單BZQP-7-08F01.1PRD, IQC, WH生產(chǎn)部, IQC,倉(cāng)儲(chǔ)Three years 三年Tearing銷(xiāo)毀Scrap Material Review List報(bào)廢物料審核單BZQP-7-08F02.1PRD, WH生產(chǎn)部,倉(cāng)儲(chǔ)Three years 三年Tearing銷(xiāo)毀MRB Meeting Review RecordMRB 會(huì)議評(píng)審記錄BZQP-7-08F03.