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1、一. 詢問客戶對報價的看法Dear xxx,Hope everything goes well with you!Have you kindly checked my offer? Hope they are workable for your market! It is regret that I have nt received any in formati on from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply.If the
2、re is anything we can do for you, we shall be more than pleased to do so.Hope we can build good cooperation with you and your company.Best regards二. 追問客戶的評價,求回復Dear xxHow are you recently?Several days no news from you have you got my enquiry for xxxx? Fully understand that you are too busy to reply
3、us. But we are still await for your comments. We need your feedback to go ahead. Thank you in advanee.Many thanks and best regards.三本著小強精神,保證客戶收到了報價,重發(fā)報價Hello, xxx,Wish you have a nice day!May I ask whether you have received my quotation? Now I am sending it again, if you have any other ideas. Pleas
4、e feel free to con tact me. We will do much better if you can give any advices to us.Waiting for your favorable reply soon!Best wishes四:利用報價的有效期給客戶一點壓力Hello, xxx,Hope everything goes well! It Judy.We are in receipt of your inquiry dated on xxx and quote you as follow: XXXXXXX . p ls kin dly check wh
5、ether price is workable ? Becasue price will be in valid on xxxx.Wish we will promote bus in ess.Best regards.好吧, 關于客戶的這次詢價問了這么多還沒有回復的話,我們最后一次問一下,然后進行詢盤的轉化吧。五:最后一次尋求客戶對所詢價產品的意見,附上產品目錄表Good day! My friends, Judy again.My quotation of xxx you might have received and considered. Could you kindly advise
6、 y our comments at your earliest convenience?Enclosed is the E-catalog of Kington, please kindly check! If there is any item you are in n eed of, please con tact me! I be more tha n pleasure to offer the in formati on you want. Thanks I am of service at any time!BR這個時候差不多半個月過去了,我們要學著挖掘客戶的其他訂單需求了。六:待
7、客戶在目錄表中發(fā)現(xiàn)適合他們市場的產品Hello, my friends,Have u received and checked the E-catalog send in my last email? Hope they are workab le for your market! If you find some product really attractive to you, please feel free to con tact us. We are more tha n pleasure to offer you with more in formati on that you w
8、ant. If you want to estimate the products show, yes, sample can be sent for your reference! We hope can establish a good bus in ess relati on ship with you in the n ear future.Best regards七:時不時的問下是否有新的詢盤 或者訂單Dear xxI hope you are doing good.Have you got any new orders ? pls keep me posted if yes, i
9、will send you our updated price for your review.Best regards.八:對于較大的客戶我們也可以主動提出提供免費樣品喲Dear xxx,Free sample can be sent for your reference if you need. Hows your opinion?As our serveral communication, I hope that we can build a cooperation between us.Waiting for your reply.Best wishes九:最后的絕招Dear xxx,
10、I have sent you email many times before but have not received any reply from you so I am guessing the emails have not reached you.Could you please drop me a short note if you receive this message and also please tell me if you have any interest in our products? I don want to keep bothering you if yo
11、u don h ave any interestBest regards十:新產品上市就是很厲害的時候了哦Dear xxxGood morning !It is glad to inform you that we have Ianched xxx ,which with xxxx 優(yōu)勢特點 such as pe rfect design, low noise, light weightxxxx.Attached with xx and xx for your reference and pls have a try in your market if possible. Best regar
12、ds.xxxx我們的報價以及目錄表都發(fā)過了。但是我們在工廠做 外貿 的知道,很多大公司需要的是很長期的跟進的。 這時候我們把我們的價格表微微的調整一下,發(fā)給客戶。 以價格的調整刺激一下客戶。十一:告知客戶價格表的調整Dear xxx,How are you? Long time no con tact and hope everyth ing goes weill with you.Our products and quotation had updated .Would u pls check our new quotation with new items in attachme nts
13、?If have any questi on s,pls con tact me freely.Best regards.十二:看看可不可以轉換訂單吧Hello, xxx,Now I am writ ingfor keep ing in touchwith youfor further bus in ess.If any new inquiry,welcome here and Iwill try my best to satisfy you wellwith competitive prices as peryour request. By theway,howabout your orde
14、r (or bus in ess) with item *? If still pending I would like toofferourlatest prices to promote an opportunity to cooperate with each other. Thanks and best regards, Kevin不知大家同不同意一句話:客戶的跟進無非就是找出很多的看似正規(guī)的理由跟客戶保持聯(lián)系嘛!一)客戶主動詢價,我方報價Dear Mr./Ms XXThanks for your in quiry about XX products by e-mail dd xxxx
15、, 2007!Now we here kindly quote you our best XX price as following: Products n ame:Specificati on, weight and size:Pack ing:Payme nt:Delivery time:Shipme nt fee:Quan tity:Validity:Others:Pls review the above price and let us know your confirmation in an early date.Look ing forward to hear ing from y
16、ou soonTOPTOPwan gdaloveVIP會員戀芳一族UID 1824386 積分11084 帖子703 福步幣20塊 閱讀權限80 注冊 2011-12-5狀態(tài)離線wan gdaloveVIP會員戀芳一族UID 1824386積分11084#2使用道具發(fā)表于2012-4-10 12:50 資料個人空間個人短信加為好友只看該作者(二)我方主動詢價,向客戶報價Dear Mr/Ms XXWehave met somewhere / we knew your inquiry about XX products on alibaba.We are pleased we can supply
17、 them, now we here kin dly quote you our bestprice as follows:Products n ame:Specificati on, weight and size:Pack ing:Payme nt:Delivery time:Shipme nt fee:Qua ntity:Validity:Others:Pls review the above price and let us know your confirmation in an earlydate.Look ing forward to heari ng from you soon
18、.I謚al#3使用道具發(fā)表于2012-4-10 12:50 資料個人空間個人短信加為好友只看該作者(三)詢問客戶產品規(guī)格:Dear Mr/Ms XXTha nks for your in quiry about XX products on XX, 2007.帖子703福步幣20塊閱讀權限80注冊 2011-12-5狀態(tài)離線wan gdaloveVIP會員UID 1824386 積分11084 帖子703 福步幣20塊 閱讀權限80 注冊 2011-12-5狀態(tài)離線In order to quote you right price, please inform us the detail sp
19、ecification such as size, weight, materials and so on.Looking forward to hearing from you soon.#4使用道具發(fā)表于2012-4-10 12:50 資料個人空間個人短信加為好友只看該作者三問客戶對報價的意見:1,第一次詢問:Dear Mr/Ms XXReXX products, Wehave quoted you FOB/CIF/ price by e-mail dd XXXX, 2007. Have you received it? Please check it and let meknow you
20、r comments about the price.Look ing forward to heari ng from you soon.Dear Mr/Ms XXRe XX products, we have e-mailed you FOB/CIF/price after Canton Fair onOct 24, 2006. Hopeyou have received it. Whats your opinion? Can you accept it? If you have any problems, please letme know, I will try to solve it
21、.Look ing forward to heari ng from you soon.2,第二次詢問:Dear Mr/Ms XXRe the XX products, I have e-mail the FOBQINGACprice to you dd XX , 2007. And asked for your comme nts on XX, 2007. But still no reply . Have you received it? Please review it and let me know your comments. If any problems, please dont
22、 hesitate to con tact us, We shall be pleased to be of service to you at all times.Tha nks in adva nee for your quick reply!戀芳一族3,第三次詢問:Dear Ms/Ms XXRe XX products, we have quoted you FOB/CIF/ price by e-mail after CantonFair on Oct 24, 2006. But for a long time, you have nt replied us. So wesent tw
23、o e-mail to you asking for your comments on Nov 9 and Nov 21, 2006. But still no reply. Now I d like to know whether you still interestedin this item.Look ing forward to heari ng from you soon.Dear Mr/Ms XXRe XX products, we have contacted you two times. But still no yourconfirmation. Now our factor
24、y has been full of production. If you still cant con firm, rm afraid weca nt arra nge for your order. So please in form your customer and send us confirmation as soon as possible.Look ing forward to heari ng from you soon.4,重新報價1) Dear Mr./Ms.XXReXX products, wehave quoted you FOBQINGArice , But for
25、 a long time,you have nt reply us. So we sent two e-mail to you ask ing for your comme nts on Nov 13 and Nov 23, 2006. Now we here ki ndly requote you the adjusted price as follows:USDXX/pcHope you can accept this price .If sample required, we will send to you for your approval.Tha nks in adva nee f
26、or your quick reply!2) )Dear Mr./Ms.XXRe XX products,I have quoted you FOB QINGAO price. We have checked our factory about the price, Nowwe here requote you the new price as follows, USDXX/pcwan gdaloveVIP會員UID 1824386 積分11084 帖子703 福步幣20塊 閱讀權限80 注冊 2011-12-5狀態(tài)離線Hope you can accept this price .If sa
27、mple required, we will send to you for your approval.5,詢問對新價格的意見Dear Mr./Ms.XXRe XX products, in order to build our further bus in ess relati on ship. wehave requote you new price on XX, 2007.Have you received it?. If you check other suppliers ,you will find this is our bottom price, hope you satisf
28、ied this time and accept it.I金#5使用道具發(fā)表于2012-4-10 12:51 資料 個人空間 個人短信加為好友只看該作者四,樣品a)寄樣前的預備:Dear Mr/Ms XX1)The XX samples are ready, now we would like to verify the specificati on ,size and qua nlity and your detail address(i ncludi ng teleph one , fax n o.) as follows:Whe n we receive your con firm, w
29、e will send it to you ASAP.2)Re the express and sample fee, would you share half ? Because the cost is very high for us. If you agree this time, when you order, we will deduct the above fee.b)寄樣品(告知客戶品名,規(guī)格,寄樣日期,快件號碼等)Dear Mr/Ms XXReXX samples, we have sent two pieces to you by EMSast week. The track
30、ing No is XXXX, please check receive it.c)詢問客戶是否收到樣品,意見如何,檢驗結果,改進意見Dear Mr/Ms XX戀芳一族wan gdaloveVIP會員UID 1824386 積分11084 帖子703 福步幣20塊 閱讀權限80 注冊 2011-12-5狀態(tài)離線Re XXX samples, have you have received it? Now I d like to know theinspection results and your opinion? If any problem, please don thesitate to
31、inform us so that we can try our best to solve for you.d)寄改進后的樣品Dear Mr/Ms XXRe XXX products, we have sent the improved samples to you, by EMS last week. The track ing No is XXXX, please check receive it. Hope you will be satisfied it.e)詢問客戶是否收到樣品,意見如何,檢驗結果Dear Mr/Ms XXReXXXproducts, wehave sent the
32、 improved samples to you, Haveyou received it? Please let us know your opinion. Hope you satisfied this time.#6使用道具發(fā)表于2012-4-10 12:51 資料 個人空間 個人短信加為好友只看該作者五,訂單f)樣品合格,是否下訂單,何時下訂單(1) Dear Mr/Ms XXRe XX products, you told us the samples had passed the test. Nowwill you con sider purchas ing above items
33、? Please let us know your opinion at an early date.Look ing forward to heari ng from you soon. Hope to start a new bus in ess in the n ear future! Dear Mr/Ms XXRe XX products, you have sent us the test report on Dec 14, 2006. And戀芳一族wan gdaloveVIP會員g)催問客戶下訂單UID 1824386積分11084帖子703福步幣20塊閱讀權限80注冊 2011
34、-12-5狀態(tài)離線wan gdaloveVIP會員10UID 1824386 積分11084 帖子703 福步幣20塊 閱讀權限80 注冊 2011-12-5狀態(tài)離線in formed us you would place an order for it. Now we still wait for your order. Could you tell me when you will place the order?IP#7使用道具發(fā)表于2012-4-10 12:51 資料個人空間個人短信加為好友只看該作者Dear Mr/Ms XXRe XX products ,you told us yo
35、u would purchase order on XXX , 2007. But we still no reply you order for a long time. Now please tell us when you will order so that we can arra nge the producti on. ASAP.#8使用道具發(fā)表于2012-4-10 12:52 資料個人空間個人短信加為好友只看該作者六,信用證h)催開信用證Dear Mr/Ms XXRecon tract No。XXX, wehave faxed the proforma in voice to y
36、ou, the shipme nt date is coming near, but we still not receive your L/C from our bank.Now wed like to know if you have issued the L/C or no t. If yes, pleasetell us the L/C No and advising bank name, If not, please issue it as soon as possible so that we can arra nge the shipme nt as per your L/C r
37、equest.Whe n you issued it, please fax us the copy.i)修改信用證(1)Dear Mr./Ms. XXTha nks for you L/C issued.戀芳一族戀芳一族wan gdaloveVIP會員UID 1824386 積分11084 帖子703 福步幣20塊 閱讀權限80 注冊 2011-12-5狀態(tài)離線But after review it, we found some discrepancies need to amendas follows:1) Please ame nd clause XX as to:2) Please d
38、elete clause XXIf you ame nd the L/C, please fax it to us.Thank you!(2) Dear Mr. Mr/Ms XXRe the L/C No. XXX, con tract No.: XXX, you have con firmed to ame nd the clause 44A as to SHANGHAI, CHINA in stead of QINGDAO, CHINA. But we still have nt received the L/C ame ndme ntadvice from our bank. Id li
39、ke to know have you in formed your bank to ame nd it?I am very appreciated for your quick reply!#9使用道具發(fā)表于2012-4-10 12:52 資料 個人空間 個人短信加為好友只看該作者七出貨事宜Dear Mr. Mr/Ms XXRe con tract No. XX, we are pleased to inform you the products are ready.Now we d like to confirm the following details:Pack ing size/qu
40、a nlity:Shippi ng marks:We will try our best to arrange as per your request.Also please in form us the detail docume nts so that we can make for you asap.(D/A, D/P, TT 時)八給客戶發(fā)裝運通知Dear Mr./Ms.XXRe the order No. XX, the In voice No.XX, the goods have bee n shipped onSS COSCO NAPOLI 004W on Oct 25, 200
41、6.The B/L No is GMQD26103016, The ETAdate is about Nov21,2006.The documents have been faxed to you. Please戀芳一族wan gdaloveVIP會員UID 1824386 積分11084 帖子703 福步幣20塊 閱讀權限80 注冊 2011-12-5狀態(tài)離線wan gdaloveVIP會員check it.九告知客戶寄單事宜j)告訴客戶寄單日期,快件號碼Dear Mr./Ms. XXRe the L/C No.XX, (Con tract No XX), i nvoice No. XX, have sent to you by DHL on Nov 17,
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