商務英語學習資料：50個英語絕佳句型1.im an office worker. 我是上班族。2.i work for the government. 我在政府機關做事。3.im happy to meet you. 很高興見到你。4.i like your sense of humor. 我喜歡你的幽默感。5.im glad to see you again. 很高興再次見到你。6.ill call you. 我會打電話給你。7.i feel like sleeping / taking a walk. 我想睡/散步。8.i want something to eat. 我想吃點東西。9.i need your help. 我需要你的幫助。10.i would like to talk to you for a minute. 我想和你談一下。11.i have a lot of problems. 我有很多問題。12.i hope our dreams come true. 我希望我們的夢想成真。13.im looking forward to seeing you. 我期望見到你。 hearing from you14.im supposed to go on a diet / get a raise. 我應該節食/漲工資。15.i heard that youre getting married. congratulations.聽說你要結婚了，恭喜！16.i see what your mean. 我了解你的意思。17.i cant do this. 我不能這么做。18.let me explain why i was late. 讓我解釋遲到的理由。19.lets have a beer or something. 咱們喝點啤酒什么的。20.where is your office? 你們的辦公室在哪？21.what is your plan? 你的計劃是什么？22.when is the store closing? 這家店什么時候結束營業？23.Are you sure you can come by at nine? 你肯定你九點能來嗎？24.Am i allowed to stay out past 10? 我可以十點過后再回家嗎？25.The meeting was scheduled for two hours, but it is not over yet.會議原定了兩個小時，不過現在還沒有結束。26.Toms birthday is this week. 湯姆的生日就在這個星期。27.Would you care to see it / sit down for a while? 你要不要看/坐一會呢？28.Can you cover for me on friday / help me / tell me how to get there?星期五能不能請你替我個班/你能幫我嗎/你能告訴我到那里怎么走嗎？29.could you do me a big favor? 能否請你幫我個忙？give me a hand30.he is crazy about crazy english. 他對瘋狂英語很著迷。31.can you imagine how much he paid for that car?你能想象他買那車花了多少錢嗎？32.can you believe that i bought a tv for $25?你能相信我花25美元買了一臺電視機嗎？33.did you know he was having an affair / cheating on his wife?你知道他有外遇了嗎？/欺騙他的妻子嗎？34.did you hear about the new project? 你知道那個新項目嗎？35.do you realize that all of these shirts are half off?你知道這些襯衫都賣半價了嗎？36.do you mind if i take tomorrow off? 你介意我明天請假嗎？37.i enjoy working with you very much. 我很喜歡和你一起工作。38.did you know that stone ended up marrying his secretary?你知道嗎？斯通最終和他的秘書結婚了。39.lets get together for lunch. 讓我們一起吃頓午餐吧。40.how did you do on your test?你這次考試的結果如何？41.do you think you can come? 你認為你能來嗎？42.how was your weekend ? 你周末過得怎么樣？43.here is my card. 這是我的名片。44.he is used to eating out all the time. 他已經習慣在外面吃飯了。45.im getting a new computer for birthday present. 我得到一臺電腦作生日禮物。46.have you ever driven a bmw? 你有沒有開過“寶馬”？47.how about if we go tomorrow instead? 我們改成明天去怎么樣？48.how do you like hong kong? 你喜歡香港嗎？49.how do you want your steak? 你的牛排要幾分熟？50.how did the game turn out? 球賽結果如何？商務英語BEC前臺接待訪客常用會許多規模比較大的公司都有一個接待員，我們通常叫前臺。The work of a receptionist is interesting and varied. 前臺的活可是不少。The work is also important because the receptionist is the first person visitors see when they come to a firm. So the receptionist gives them the first idea of the firm. 我們來看看Rose 這位前臺是怎樣接待來訪客人的吧。Rose is a receptionist at Modern Office limited. In this part Rose will speak to Mr. Hussein, who has an appointment with the Sales Manager Mr. Shelli at 11:30. ROSE: Good morning. Can I help you? MR HUSSEIN: Good morning. Is this Modern Office Ltd.? ROSE: Yes it is. MR HUSSEIN: I have an appointment with the Sales Manager at 11: 30. ROSE: May I have your name, please? MR HUSSEIN: Hussein. Omar Hussein. Im from the Gulf Trading Company. ROSE: Let me see. Ah yes, Mr Hussein.Please take a seat, Mr Hussein. Ill tell the Managers Secretary you are here. (DIALS) MARIA: Mr Shellis Office. ROSE: Hello Maria, this is Reception. Mr Omar Hussein is here. He has an appointment with Mr Shelli at 11.30. MARIA: Mr Omar Hussein? ROSE: Yes, hes from the Gulf Trading Company. MARIA: Oh, yes, thats right. Ill come and fetch him now. ROSE: Thanks. (REPLACES PHONE) Mr Shellis secretary is coming down now. MR HUSSEIN: Thank you. MARIA: Mr Hussein? MR HUSSEIN: Yes, thats right. MARIA: Im the Sales Managers secretary. Please come this way. Ill take you to his office.一般的訪客都是提前有預約的。但也有些沒有預約的“不速之客”。這個時候前臺應該怎樣接待這些客人呢?我們看看Rose 是怎么做的吧!The second visitor is Mr Li. He has not an appointment, but he wants to see Mr Shelli.MR LI: Good morning.ROSE: Good morning. Oh, Mr Li. How are you? MR LI: Im fine, thanks, and you?ROSE: Oh, busy as usual. Do you want to see Mr Shelli?MR LI: Yes, please.ROSE: Have you an appointment?MR LI: Er. No, I havent. You see, I only arrived in the country this morning.ROSE: Well, I know hes busy at the moment but Ill ask his secretary when hell be free. Please sit down.MR LI: Thank you.(DIALS)MARIA: Mr Shellis office.ROSE: Oh, hello Maria. Its reception again. I have Mr Li here. He hasnt an appointment but hed like to see Mr Shelli. When will he be free?MARIA: Let me see . Well, Hmmm, hell be free about 12.30. Can Mr Li wait?ROSE: Mr Shelli will be free about half past twelve. Can you wait?MR LI: Whats the time now?ROSE: Its nearly 12: 00.MR LI: Oh thats fine. Ill wait.ROSE: (TO MARIA) Maria, Mr Li will wait.MR LI: Right. Ill fetch him when Mr Shellis free.ROSE: Thanks. (REPLACES PHONE) (TO MR LI) Shell come and fetch you later.MR LI: Thank you.ROSE: Where are you staying, Mr Li?MR LI: At the Plaza.ROSE: The Plaza?MR LI: Yes, I usually stay there.公司里常來的客戶一般前臺都熟悉。當然，也會有陌生人來造訪。這不，Mr Lefere 來造訪Mr Ballito 了。且看Rose如何處理。MR LEFERE: Good morning.ROSE: Good morning. Can I help you?MR LEFERE: Er, yes. I have an appointment with Mr Ballito at a quarter past ten.ROSE: May I have your name please?MR LEFERE: Paul Lefere from the International Hotel Group.ROSE: Thank you. Please take a seat, Mr Lefere, and Ill phone Mr Ballitos office.(DIALS)OPAL: Mr Ballitos office.ROSE: Hello, Opal. This is Reception. Mr Lefere is here for his 10:15 appointment.OPAL: Oh yes Rose. Mr Ballitos expecting him. He is in Room 9 on the first floor.ROSE: Thanks. (REPLACES PHONE) MR Lefere, would you please go up to Room 9 on the first floor. Mr Ballitos expecting you.MR LEFERE: Room 9 on the first floor.ROSE: Thats right. The stairs are on the left.MR LEFERE: Thank you.商務必備：15種商務英語電話應答情況一：打電話的人找的是你自己 Is Daisy there？ （Daisy 在嗎？）This is she. 我就是。 （注： 男的用 This is he.）Youre speaking/talking to her. 你正在跟她說話。 （注：男的用Youre speaking/talking to him.）This is Daisy. 我就是 Daisy.Thats me. 我就是。情況二：打電話的人要找的人不在May I speak to Mr. Gates？ （請問 Gates 先生在嗎？）Hes not here right now. 他現在不在這里。Hes out. 他出去了。Hes in a meeting right now. 他現在正在開會。Youve just missed him. 你剛好錯過他了。Hes just stepped out. 他剛好出去了。情況三：打電話的人要找的人不在， 問對方是否要留言Can I talk to Mark？ （我可以跟 Mark 講話嗎？）Hes out on his lunch break right now. Would you like to leave a message？他出去吃午飯了， 你要留言嗎？Hes not available right now. Can I take a message？他不在， 我可以幫你傳話嗎？情況四：打電話的人問他要找的人何時回來Do you know when he will be back？你知道他什么時候會回來嗎？Im sorry. I dont know.抱歉， 我不知道。I have no idea. 我不知道。He should be back in 20 minutes.他應該二十分鐘內會回來。情況五：打電話的人問他要找的人在哪里Do you have any idea where he is？你知道他在哪里嗎？Sorry. I dont know. 抱歉， 我不知道。Hes at work right now. Do you want his phone number？他現在在上班。你要不要他的電話號碼？情況六：打電話的人要找的人不在， 愿意接受對方的留言Can I leave a message？ 我可以留個話？Yes. Go ahead, please. 可以， 請繼續。 Of course. Hold on for just a second so I can grab a pen and paper.當然， 稍等一下讓我拿個紙筆。Sure, if you can excuse me for just a second. Let me find a piece of paper to write it down.當然， 如果你可以等我一下下， 讓我找張紙寫下來。情況七：接受對方留言時聽不清楚， 希望對方重復When he comes back, can you have him call me at (206) 5551212？他回來后， 能不能讓他打 （206） 5551212 這個號碼給我？Can you repeat again, please？ 能不能請你再重復一次？(Say) Again, please？ 再說一次好嗎？Pardon？ 抱歉。（請再說一次）Come again, please？ 再說一次好嗎？Im sorry？ 抱歉。（請再說一次）情況八：對方希望留話， 怕聽錯了， 不想接受對方的留言May I leave a message？ 我能否留個話？You know what？ My English is not that great, and I dont want to miss anything. Would you mind calling back later？ Im sorry.你知道嗎？ 我的英文不是非常好， 我不想聽錯話。你介意稍后再打來嗎？ 我很抱歉。If you dont mind, could you please call back and leave a message on the answering machine？ My English is not very good.如果你不介意的話， 能否請你再打一次， 然后在錄音機上留言？ 我的英文不是很好。情況九：打電話的人要找的人是別人， 請對方稍等Is Brandon there？ Brandon 在嗎？Yes, he is. One moment, please. 他在。請稍等。Hold, please. 請稍等。Hold on, please. 請稍等。Let me see if hes here. Hang on. O.K.？我看看他在不在。等一下， 好嗎？情況十：對方打錯電話Can I speak to Alexander Walker？我可以和 Alexander Walker 說話嗎？Alexander Walker？ Im sorry, but theres nobody here by this name. Alexander Walker？抱歉， 這里沒這個人。Im sorry. Im afraid youve got the wrong number.抱歉， 恐怕你打錯電話了。What number did you dial？ 你打幾號？情況十一：跟對方要求跟（打電話的人）剛剛已經通過話的人再講話Can you put Daisy back on？ I forgot to tell her something.你能否請Daisy再來聽電話呢？ 我忘了跟她講一件事。 Sure. Ill go get her. 當然！ 我這就去叫她。情況十二：電話沒人接（或錄音機）旁人你 （接電話的人）Is he there？ 他在嗎？No one is there. 沒人在。Nobody answered. 沒人接。No. I got the answering machine. 沒有！ 是錄音機。情況十三：電話打不通Did it go through？ （電話）打通了嗎？The line was busy. 電話忙線。I got the busy signals 電話忙線。情況：十四：（因自己忙等原因）請別人去接電話Paul, can you answer the phone？ Im busy. Paul，你能不能去接電話？ 我在忙。Can you get it, Paul？ My hands are tied. Paul.你能不能去接電話？ 我現在不能接。Yes, dear. 是的， 親愛的。情況十五：接到無人電話（就是打來了卻不說話的那種）旁人你 （接電話的人）Who called？ 誰打來的？No one. He hung up on me. 沒人。他把電話掛了。Wrong number, I guess. He hung up without saying a word.打錯了， 我想。他一句話也沒說就把電話掛了。這一篇的電話對答篇 整理了幾個錄音機留言的參考范例。所有的例子都可以按自己的需要混合著用。16、范例一嗨！我是Abby.我現在不在家。請留言。 Hi！ This is Abby. Im not home right now. Please leave a message.17、范例二嗨！這里是555-5555.我們現在不在。請留言。謝謝！ Hi！ This is 555-5555. Were not here. Please leave your message. Thank you.18、范例三嗨！我是Brenda.我現不能接電話。請你留言。我會盡快回你的電話。 Hi！ This is Brenda. I cant come to the phone at this time. Please leave a message and Ill call you back as soon as possible.商務英語：英語打電話N 種說法篇1、打公用電話：1. Im calling from a public phone, so Ill call her again.2. Im not at home now, so Ill call her around three oclock again.3. May I use your phone?4. Would you mind if I use your phone?5. How do I get an outside line?翻譯&解析：1. 我現在是打公用電話，我會再打給她。2. 我現在不在家里，三點左右我會再打給她。3. 我可以借您的電話用一下嗎?4. 你不介意我用你的電話吧?5. 如何打外線?解析：*1. public phone 是公用電話， pay phone 也是(投幣式)公用電話;而公用電話亭則是telephone booth.*2. 在外打公用電話就表示無法讓對方回電，所以通常會再告知下次聯絡時間或方式。*3. 有時找不到公用電話， 必要時需向商家借用電話，或者在別人的公司借電話時可用以上幾句。*4. outside line 是“電話外線”，而extension 為電話(內線)分機。2、打錯電話：1. Im sorry I have the wrong number.2. Is this 02-2718-5398?3. Sorry to have bothered you.4. Im sorry. I think I must have dialed the wrong number.5. Could I check the number? Is it 2211-3344翻譯&解析1. 抱歉我打錯電話了。 (打錯電話通常用：have the wrong number 表示)2. 這里是02-2718-5398嗎?3. 很抱歉打擾你了。4. 很抱歉。我想我一定是打錯電話了。5. 我可以核對一下電話號碼嗎?是不是2211-3344?解析：1. 區域號碼是 area code2. 電話號碼的念法： 02-2211-3224念成：area code zero-two, two-two-one-one-three-two-two-four.* 0 可念成 oh 或 zero* 22 可念成 two-two 或 double two3、抱歉這么晚打來的說法：1. Im sorry to call you so late. 對不起這么晚打電話來。2. I hope I didnt catch you at a bad time. 抱歉這種時候找你。(含有希望沒有打擾到你的意思)3. I hope I didnt wake you up so early. 我希望這么早沒有吵到你。4. Im sorry to call you so early. 對不起這么早打電話來。5. Im sorry to bother you at this hour. 很抱歉在這時打擾你。4、有急事時的表達方法：1. Its urgent. Could I have her mobilephone number? 我有急事，可不可以告訴我她的手機號碼?2. Could you tell me where I can reach her? 能不能告訴我在哪里可以找到她?3. This is an emergency. I need to get in contact with him right now. 能不能告訴我在哪里可以找到他。5、若對方不在的說法：1. Its nothing important. 沒什么重要事。2. Its nothing urgent. Thank you ,good-bye. 沒什么要緊事，謝謝您，再見。3. Ill call her again. 我會再打給她。4. Ill call back later. 我稍后會再打來。5. Please ask Miss Chen to call me back. 請陳小姐給我回電話。6. Could you tell her to call Carol as soon as possible? 能不能請她盡快打電話給卡洛?7. Ask her to call Carol at home after seven, please. 麻煩她在七點后打電話到卡洛家。8. Can I leave a message? 我可以留言嗎?9. Please have her return my call.請她回電話給我。10. Could you ask him to to call me back? 可以請他給我回電話嗎?11. Please tell her Carol called. 請告訴她卡洛找她。12. Let me call back later again. Thank you. 我稍后再打電話來。謝謝你。13. Please tell him to phone 2233-4455. 請他給2233-4455回電話.6、電話答錄機:1This is a recording. Im not at home now. Please leave a message after the beep. Thank you.這是電話答錄機。我現在不在家，請在嗶的一聲之后開始留言。謝謝!(*: 電話答錄機 是 telephone answering machine)2This is Carol. Pleae give me a call when you are free. My number is 2244-6688.我是卡洛。有空請回電話給我。我的號碼是2244-6688.對電話答錄機留話時與一般留言無異，說出以下重點即可：1. 來電者姓名2. 來電時間3. 來電目的4. 聯絡電話或方式7、訂購商品及詢問：1. Id like to place an order for your party dress from your catalog.2. May I order some flowers?3. How can I pay for this item?4. Id like to buy the car on your TV commercial.5. Please send me your catalogue.6. Do you have any life Menu Magazine tenin stock?7. How long will it arrive?8. The Product you sent to me is not what I ordered.9. Im calling about an order I placed a month ago. It hasnt arrived yet.翻譯&解析1.我想要訂你們目錄上的晚禮服。2.我可以訂些花嗎?3.我要怎么付款?4.我想要買你們電視廣告上的汽車。5.請寄目錄給我。6.你們第十期的“生活菜單”還有存貨嗎?7.需要多久才會送到呢?8.你們送來的產品不是我訂的東西.9. 我打電話是因為一個月前我訂的東西。產品到現在都還沒到。解析：1. 現在電話或網絡訂購在國內也很流行，即使是人在國內你也可以訂購外國目錄上的產品。但在打電話前一定要先記下商品的型號及尺寸，以節省通話時間。2. commercial有(電視、廣播中的)商業廣告之意，也可說成commercial film, 簡稱為c.f. 。而advertisement則指(平面的)廣告，簡稱為ad; advertisement mail 是廣告郵件; advertisement column是廣告欄，這些都是很常用到的。3. place 有開出訂單之意。ie: to place an order with sb. (和某人訂訂單)8、道謝接受別人的禮物或招待后，打電話道謝為最起碼的禮貌之一：1. Thank you for the present. Its just what I wanted.2. Thank you so much for the homemade cake.3. I dont know how to thank you for such a beautiful flower.4. I received your gift. Thank you for the lovely bracelet.翻譯：1. 謝謝你的禮物，這正是我想要的。2. 非常謝謝你作的蛋糕。3. 真不知道要如何謝謝你， 這么漂亮的花。4. 我收到你的禮物了。謝謝你可愛的手鐲。當在回答他人的致謝時，可以說下面的句子，都有別客氣的意思：1. Youre welcome.別客氣。2. Not at all.這沒什么。3. Its my pleasure.這是我的榮幸。4. Dont mention it.別放在心上。5. Thats all right.這沒什么。6.No trouble at all.一點也不麻煩。7.Im gload you enjoyed it.真高興你覺得滿意。9、聽不清楚：1. Sorry, I didnt catch you.對不起，我聽不懂你說的。2. Sorry, I didnt understand. 抱歉，我聽不懂。3. Sorry, I didnt get what you said. 對不起，我沒聽懂你說的話。4. I cant hear you very well. 我聽不太清楚。5. I can barely hear you. 我幾乎聽不到你說的。6. Im having trouble hearing you. 我聽不清楚。7. We have a bad connection. 通訊效果不太好。8. I cant catch what you are saying. 我聽不太清楚你說的話。發生上面的情況，你可以請對方在重復一遍，你可以說：1. Pardon?請再說一遍好嗎?2. Excuse me? 請再說一遍?上列兩句都是對不起之意，但用在會話上，如果后面沒有接說明，并且語尾上揚，就是要對方再說一次。聽到這句話時就要知道對方要自己再說一遍。3. I beg you pardon? 能請你再說一遍嗎?(此句有請求對方原諒及再說一次的意思)4. Could you repeat that, please? 能請你再說一遍嗎?5. Would you say that again? 你能再說一遍嗎?10、請對方說慢點的說法：1. Would you speak more slowly? 你能再說慢一點嗎?2. Could you speak up a little? 你能在大聲一點嗎?(speak up 大聲說=speak out)3. Would you speak more clearly? 你能再說清楚一點嗎?4. Would you explain more for me? 可以為我解釋一遍嗎?5. Please speak a little louder. 請講大聲一點。6. Would you slow down, please?清說慢一點好嗎?11、工作活用篇幫忙轉分機：1. may i have extension two-one-one?2. can i have extension two-one-one, please?3. may i speak to david, extension tow-one-one?4. extension two-one-one, please.5. please connect me with extension two-one-one.6. could you put me through to the personnel department, please?翻譯：*通常句子都是越長越禮貌，太簡短會讓人有魯莽的感覺。1. 能幫我轉分機211?2. 能幫我轉分機211嗎?3. 我可以找211分機的大衛嗎?4. 請轉211。5. 請幫我轉分機211。6. 請幫我接人事部好嗎?必備：120句商務英語交際禮節實用套語一輪會談 one round of talks 決議 resolution 諒解備忘錄 memorandum of understanding 現在開會 I declare the meeting open. 請發言 I invite the representative of to take the floor. 下面我給各位簡要介紹一下北京的經濟情況 Nnow I would like to give you a brief overview of Beijings economy. 我的介紹完了，謝謝。 Thats all for my presentation.thank you. 我先說這么多。 So much for my remarks for now. 我要說的就是這些。 Thats all for what I want to say. 您看是先談原則問題呢，還是先談具體問題？ I wonder if you would like to start with matters of principle or specific issues? 讓我先談一個問題。 If you agree,(With your permission)let me start with one issue 在談那個問題之前我想對您剛才講的話談點看法。 Before we trun to that issue, I wish to make a few comments/remarks on your presentation. 您對此事怎么看呢？ I wish to benefit from your views on this matter./ What is your view on this matter?/ How do you see this matter? 我提議休會十分鐘。 I propose a ten-minute break. 我想接著剛才的問題講下去。 I will pick up where we left off just now. 對不起，我插一句。 Sorry for the interruption but 當然可以。 By all means 怎么都行。 Whatever you say. 我沒有異議。 I have no objection 我方對這個問題有異議。 We take exception to this question. 我們高興地看到 We note with pleasure that 這個日期貴方覺得合適嗎？ I wonder if this date wuld be suitable for you? 不知你們上午談的怎樣？ I wonder how the meeting went this morning? 我方很希望貴方能盡早給予肯定的答復。 We would greatlyl appreciate it if you could give us your favourable and prompt commitment as soonas possible. 請你們務必在8月1日前提出意向書。 You are kindly requested to submit the letter of intent on the date no later than 1st August. 糾纏這個問題 entangle this issue 提倡節約 advocate/uphold thriftiness 為了國家的繁榮 for the sake of national property 經受了時間考驗的友誼給我留下了很深的印象。 The time-tested friendship leave me a deep impression. 密切注視 Keep close watch on 促進密切合作 spur/promote intensive cooperation 久仰 Ive heard so much about you. 好久不見了 Long time no see. 辛苦了 Youve had a long day.Youve had a long flight. 尊敬的朋友們 distinguished/Honorable/Respected friends 閣下(多用于稱呼大使) Your Excellency 我代表北京市政府歡迎各位朋友訪問北京. On behalf of the Beijing Municipal government, I wish to extend our warm welcome to the friends who have come to visit Beijing. 對您的大力協助，我謹代表北京市政府表示衷心的感謝。 On behalf of the Beijing Municipal government, I wish to express our heartfelt thanks to you for your gracious assistance. 在北京過得怎么樣？ How are you making out in Beijing? 我一定向他轉達您的問候和邀