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CONSUMER&
BRANDBrandKPIs
for
bottled
water:
Evian
inMexicoConsumer
Insights
reportOctober2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
5000Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,consumption,loyalty,andmedia
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
Evian’sperformance
inthebottled
water
market.Fieldwork:April-May
2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Forthis
report
“Usage”indicates
the
specific
“Consumption”Sources:
Statista
Consumer
Insights
Global,
asofOctober
202481%
ofEvian
drinkers
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket??Evian’sbrandingresonates
more
with
Gen
X?Eviangenerally
appealsto
women
more
than
men?Evianranksseventh
inawareness
within
the
bottledwater
market?Thepopularity
ratingof
Evianis27%?Among
Evianenthusiasts,49%
fallunderthe
high-income
category?Evianranksoutside
the
Top
10
inconsumption?Interms
of
loyalty,EvianissixthinMexico?Evianhasascore
of
18%
formedia
buzz?Consumers
want
theirbottledwater
brandstohavereliability,
honesty
/trustworthiness,
and
sustainability3Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Loyalty
is
the
highest
scoring
KPI
for
Evian
at
81%Brand
profile:
snapshotBrand
performance
of
Evian
inMexico81%49%27%18%17%AwarenessPopularityUsageLoyaltyBuzz5Notes:Bottled
water‘awareness’,‘popularity’,
‘consumption’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:n=1,245,
all
respondents
(awareness),
n=606,
respondents
who
know
the
individual
brand
(popularity),
n=606,
respondentswho
know
the
individual
brand
(consumption),
n=104,
respondents
who
have
drank
the
individual
brand
(loyalty),
n=606,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Evian’s
branding
resonates
more
with
Gen
XBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations39%38%36%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeEvianbygeneration
versustheshareof
industryusers
ingeneral,
we
cansee
thatEvianislikedby5%
of
Babyboomers
and36%
of
GenXers,
whereas
thetotalshareof
industryusers
is3%and25%,
respectively.33%25%22%ForMillennials
andGen
Z,
38%
and
22%
feel
positivelytowards
Evian,versus
39%
and
33%.
Socurrently,
forEvian,Gen
Xconnects
most
with
theirbrandcomparedtothe
overall
industryuser.5%3%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestobottled
water,which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=162,
Evian
enthusiast,
n=1,216,
bottled
waterdrinkersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Evian
generally
appeals
to
women
morethan
menBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandenthusiastsof
Evianshows
thatwomenaremore
likely
to
haveanaffinity
withthe
brandcompared
to
men.LGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesofconsumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
Evianhasasimilarproportionof
LGBTQIA+consumers
when8%8%56%
ofwomen
likeEviancompared
to44%
ofmen,
whereas
for
the
overallindustry,51%
of
women
drinkbottledwater
compared
to
49%
of
men.51%49%56%90%89%compared
to
theindustryusers
ingeneral.8%
of
Evianenthusiastsconsiderthemselves
to
bepartof
the
LGBTQIA+community
compared
to8%
amongindustryusers
overall.44%Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
bottled
water,which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=162,
Evianenthusiast,
n=1,216,
bottled
waterdrinkersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Among
Evian
enthusiasts,
49%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
anddrinkerswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.7%7%Single37%10%13%CoupleSingleparentNuclear49%49%
ofEvianenthusiastsarefrom
high-income
households.Evian’sbrandis
generally
enjoyed
morebyconsumers
who
arepartof
anuclearhousehold,
43%
ofEvianenthusiastshavethiscurrent
livingsituation.9%8%43%34%35%28%Multi-generational36%12%10%15%ExtendedOther25%15%2%3%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
bottled
water,which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=162,
Evian
enthusiast,
n=1,216,
bottled
waterdrinkersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Consumers
want
their
bottled
water
brands
to
have
reliability,
honesty
/trustworthiness,
and
sustainabilityBrand
profile:
qualitiesQualitiesdrinkers
want
from
bottled
water
brandsForbottledwater,
the
topthree
qualitiesdrinkers
want
fromabrandarereliability,
honesty
/trustworthiness,
andsustainability.Authenticity80%Thrill/ExcitementSustainabilityBoldnessCleverness60%40%20%0%Eviandrinkers
alsoappreciate
these
keyattributes,indicating
Evianexudes
thesequalities.SocialresponsibilityCoolnessThequalitiesthatEvianenthusiastsareleast
focused
onare
boldnessandthrill/excitement.ReliabilityExclusivityEvianshouldwork
on
promotingreliability
to
convert
enthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
bottled
water,which
ofthese
aspects
are
mostimportant
to
you?”;Multi
Pick;
“When
it
comes
tobottled
water,which
ofthe
following
brands
do
youlike?”;Multi
Pick;“When
it
comesto
bottled
water,which
ofthe
following
brands
have
youconsumed
in
the
past
12
months?”;
Multi
Pick;Base:n=104,
Evian
consumers’,n=162,
Evian
enthusiast,
n=1,216,
bottled
waterdrinkersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Among
Evian
fans,
23%
state
that
they
get
excited
about
bottled
waterBrand
profile:
attitudesWhat
doconsumersthink
ofbottled
water
ingeneral?68%54%50%40%38%30%29%23%20%16%14%12%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrands
Iget
excited
about
IliketotalkaboutIknow
and
trustbottled
watertopicsrelating
tobottled
waterBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
bottled
waterdo
youagree
with?”;
Multi
Pick;“When
it
comesto
bottled
water,which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=162,
Evian
enthusiast,
n=1,216,
bottled
waterdrinkersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1181%
ofEvian
drinkers
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
bottled
water,
the
averageawareness
ofabrandinMexico
is62%.
Awareness
ofEvian,however,
is
at49%.Awareness27%
ofMexican
bottledwater
drinkers
say
theylikeEvian,compared
to
anindustryaverage
brandpopularity
of41%.17%
ofindustrydrinkers
inMexico
say
theydrinkEvian,with
the
average
consumption
of
abrandat37%.BuzzPopularity81%
ofbranddrinkers
say
theywould
consume
thebrandagain,compared
toanaverage
loyalty
score
of78%.Evianhasbeen
noticed
lessinthemedia
compared
toother
brands,with
a“Buzz”score
of18%
compared
to33%.LoyaltyBrandUsageIndustryaverageSooverall,
the
results
showtheir
performance
tobebelow
average
compared
to
theindustry.12
Notes:Bottled
water‘awareness’,‘popularity’,
‘consumption’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:n=1,245,
all
respondents
(awareness),
n=606,
respondents
who
know
the
individual
brand
(popularity),
n=606,
respondentswho
know
the
individual
brand
(consumption),
n=104,
respondents
who
have
drank
the
individual
brand
(loyalty),
n=606,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Evian
ranks
seventh
in
awareness
within
the
bottled
water
marketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofEvianRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1Ciel97%96%96%95%85%61%49%44%42%37%2Epura3BonafontPe?afielTopoChicoCristal449%551%Usingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.67Evian8SanPellegrinoPerrierOutofallrespondents,
49%
were
aware
of
Evian.Thisranksthemseventh
compared
to
other
brandssurveyed
inthismarket.9AwarenessN/A10FIJIWater13
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,245,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024The
popularity
rating
ofEvian
is
27%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofEvianRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1Ciel76%73%68%52%42%33%31%29%27%27%2BonafontEpura27%34Pe?afielTopoChicoPerrierFIJIWaterVOSSOutofconsumers
who
knew
thebrand,
27%
saidtheyliked
Evian.Thisranksthemninth
compared
tootherbrandssurveyed
inthismarket.56773%89EvianPopularityN/A10Cristal14
Notes:“When
it
comesto
bottled
water,which
ofthe
following
brands
do
you
like?”;Multi
Pick;Base:
n=606,
respondents
who
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Evian
ranks
outside
the
Top
10
in
consumptionBrand
KPIs
&benchmarking:
consumptionSummaryConsumption
ofEvianRank#
BrandUsage
%74%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeing
drank,we
asked
each
respondent:
“When
itcomes
to
bottledwater,
which
of
thefollowing
brandshaveyouconsumed
inthe
past12
months?”.1Ciel17%2BonafontEpura72%366%Outofconsumers
who
knew
thebrand,
17%
saidtheydrankEvian.ThisranksthemoutsidetheTop10compared
to
other
brandssurveyed
inthismarket.4Pe?afielTopoChicoVOSS49%542%625%7Cristal24%8Perrier23%83%9FIJIWaterSanPellegrino21%UsageN/A1018%15
Notes:“When
it
comesto
bottled
water,which
ofthe
following
brands
have
youconsumed
in
the
past
12
months?”;
Multi
Pick;Base:n=606,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofOctober
2024In
terms
of
loyalty,
Evian
is
sixth
in
MexicoBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofEvian’s
consumersRank#
BrandLoyalty
%87%Afterascertaining
the
consumption
ofabrandinthelast12
months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablishwhether
abrandisperforming
well
inregard
tocustomer
retention.
Measuring
brandloyaltyestablishes
aclear
feedback
loop
with
customers,providing
valuableinsightsinto
customer
satisfactionandpreferences.
Itis
alsoapowerful
predictor
tohelpguidemarketing
strategies
and
forecast
futuresalesandrevenue
more
accurately.1BonafontCiel19%283%3FIJIWaterEpura81%481%5TopoChicoEvian81%681%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
bottled
water,which
of
the
following
brandsareyou
likely
toconsume
againinthefuture?”.7Perrier80%8Pe?afielCristal78%81%975%Outofrespondents
whohavedrankEvian,81%
saidthey
would
consume
the
brandagain.LoyaltyN/A10SanPellegrino74%16
Notes:“When
it
comesto
bottled
water,which
ofthe
following
brands
areyoulikely
toconsume
again
in
the
future?”;
Multi
Pick;
Base:n=104,
respondents
who
have
drank
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Evian
has
a
score
of
18%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofEvianRank#
BrandBuzz%77%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1BonafontCiel18%268%3Epura59%Outofconsumers
who
knew
thebrand,
18%
saidtheyhadheardaboutEvianinthemedia.
Thisranksthemseventh
compared
tootherbrandssurveyed
inthismarket.4Pe?afielTopoChicoCristal53%539%622%7Evian18%8PerrierFIJIWaterVOSS16%82%915%BuzzN/A1013%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=606,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
andunlocknewgrowthopportunities.?
Identifyandunderstandyourcoreaudiences?
TrackbrandKPIs?
Anal
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