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CONSUMER&
BRANDBrandKPIs
for
bottled
water:Mountain
Valley
Spring
Water
in
theUnited
StatesConsumer
Insights
reportOctober2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
5000Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,consumption,loyalty,andmedia
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
MountainValley
SpringWater’sperformance
inthe
bottled
water
market.Fieldwork:April-May
2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Forthis
report
“Usage”indicates
the
specific
“Consumption”Sources:
Statista
Consumer
Insights
Global,
asofOctober
202467%
of
MountainValley
Spring
Water
drinkers
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket??MountainValley
SpringWater’s
branding
resonates?MountainValley
SpringWater
ranksoutsidetheTopmore
with
Gen
Z10
inawareness
withinthebottledwater
market?MountainValley
SpringWater
generally
appealsto?Thepopularity
ratingof
MountainValley
SpringWaterwomen
andmen
equallyis22%?Among
MountainValley
SpringWater
enthusiasts,?MountainValley
SpringWater
ranksoutsidetheTop37%
fallunderthe
high-income
category10
inconsumption?Consumers
want
theirbottled
water
brandstohave?In
terms
of
loyalty,MountainValley
SpringWater
ishighvalue,honesty
/trustworthiness,
andreliabilityoutsidetheTop10
intheUnitedStates?MountainValley
SpringWater
hasascore
of
9%
formedia
buzz3Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Loyalty
is
the
highest
scoring
KPI
for
Mountain
Valley
Spring
Water
at
67%Brand
profile:
snapshotBrand
performance
of
MountainValley
SpringWater
inthe
UnitedStates67%42%22%16%9%AwarenessPopularityUsageLoyaltyBuzz5Notes:Bottled
water‘a(chǎn)wareness’,‘popularity’,
‘consumption’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:n=1,249,
all
respondents
(awareness),
n=521,
respondents
who
know
the
individual
brand
(popularity),
n=521,
respondentswho
know
the
individual
brand
(consumption),
n=85,
respondents
who
have
drank
the
individual
brand
(loyalty),
n=521,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Mountain
Valley
Spring
Water
’s
branding
resonates
more
with
Gen
ZBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations36%33%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeMountainValley
SpringWater
bygeneration
versustheshareof
industryusers
ingeneral,
we
cansee
thatMountainValley
SpringWaterisliked
by12%
of
Babyboomers
and
25%
of
Gen
Xers,whereas
the
totalshare
ofindustryusers
is9%
and29%,
respectively.30%29%26%25%12%ForMillennials
andGen
Z,
33%
and
30%
feel
positivelytowards
MountainValley
SpringWater,
versus
36%
and26%.
Socurrently,
forMountain
Valley
SpringWater,Gen
Zconnects
most
with
theirbrandcompared
totheoverall
industryuser.9%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestobottled
water,which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=117,
Mountain
Valley
Spring
Waterenthusiast,
n=1,153,
bottled
waterdrinkersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Mountain
Valley
Spring
Water
generally
appeals
to
women
and
men
equallyBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandenthusiastsofMountain
Valley
SpringWater
showsthatwomen
are
equally
likely
tohaveanaffinity
with
thebrand
compared
tomen.LGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesof9%11%86%consumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
MountainValley
Spring
Waterhasalower
proportion
of
LGBTQIA+consumers
when
compared
totheindustryusers
ingeneral.50%50%50%50%50%
ofwomen
likeMountain
Valley
SpringWater
comparedto50%
of
men,whereas
fortheoverallindustry,50%
of
women
drinkbottledwater
compared
to
50%
of
men.89%9%
of
MountainValley
SpringWaterenthusiastsconsider
themselves
to
bepartof
the
LGBTQIA+
communitycompared
to
11%
among
industryusersoverall.Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
bottled
water,which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=117,Mountain
Valley
Spring
Waterenthusiast,
n=1,153,
bottled
waterdrinkersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Among
Mountain
Valley
Spring
Waterenthusiasts,
37%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
anddrinkerswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.22%24%Single37%35%15%15%CoupleSingleparentNuclear37%
ofMountainValley
SpringWaterenthusiastsare
from
high-incomehouseholds.Mountain
Valley
SpringWater’s
brandisgenerally
enjoyed
more
byconsumerswho
arepartof
anuclearhousehold,23%
ofMountain
Valley
SpringWaterenthusiastshavethiscurrent
livingsituation.9%12%23%21%36%29%38%Multi-generational6%4%16%16%ExtendedOther26%8%8%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
bottled
water,which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=117,
Mountain
Valley
Spring
Waterenthusiast,
n=1,153,
bottled
waterdrinkersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Consumers
want
their
bottled
water
brands
to
have
high
value,
honesty
/trustworthiness,
and
reliabilityBrand
profile:
qualitiesQualitiesdrinkers
want
from
bottled
water
brandsForbottledwater,
the
topthree
qualitiesdrinkers
want
fromabrandarehighvalue,honesty
/trustworthiness,
andreliability.Authenticity60%Thrill/ExcitementSustainabilityBoldnessCleverness40%20%0%Mountain
Valley
SpringWater
drinkersalsoappreciate
these
key
attributes,indicating
MountainValley
SpringWaterexudes
thesequalities.SocialresponsibilityCoolnessThequalitiesthatReliabilityExclusivityMountain
Valley
SpringWaterenthusiastsare
least
focused
on
arethrill/excitement
andcleverness.InnovationInclusivenessFriendlinessMountain
Valley
SpringWater
shouldwork
onpromoting
inclusiveness
toconvert
enthusiastsinto
owners.HighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
bottled
water,which
ofthese
aspects
are
mostimportant
to
you?”;Multi
Pick;
“When
it
comes
tobottled
water,which
ofthe
following
brands
do
youlike?”;Multi
Pick;“When
it
comesto
bottled
water,which
ofthe
following
brands
have
youconsumed
in
the
past
12
months?”;
Multi
Pick;Base:n=85,
Mountain
Valley
Spring
Waterconsumers’,
n=117,
Mountain
Valley
Spring
Waterenthusiast,
n=1,153,
bottled
waterdrinkersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Among
Mountain
Valley
Spring
Waterfans,
31%
state
that
they
get
excited
aboutbottled
waterBrand
profile:
attitudesWhat
doconsumersthink
ofbottled
water
ingeneral?48%44%42%39%31%29%29%28%24%24%22%16%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrands
Iget
excited
about
IliketotalkaboutIknow
and
trustbottled
watertopicsrelating
tobottled
waterBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
bottled
waterdo
youagree
with?”;
Multi
Pick;“When
it
comesto
bottled
water,which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=117,
Mountain
Valley
Spring
Waterenthusiast,n=1,153,
bottled
waterdrinkersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1167%
of
MountainValley
Spring
Water
drinkers
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
bottled
water,
the
averageawareness
ofabrandinthe
United
Statesis56%.Awareness
ofMountainValley
SpringWater,
however,isat42%.Awareness22%
ofU.S.
bottled
water
drinkers
saythey
likeMountainValley
SpringWater,
compared
toanindustryaverage
brand
popularity
of30%.BuzzPopularity16%
ofindustrydrinkers
intheUnitedStatessaytheydrinkMountainValley
SpringWater,
with
the
averageconsumption
ofabrandat25%.67%
ofbranddrinkers
say
theywould
consume
thebrandagain,compared
toanaverage
loyalty
score
of76%.MountainValley
SpringWater
hasbeen
noticed
less
inthe
media
compared
toother
brands,with
a“Buzz”score
of9%
compared
to
16%.LoyaltyBrandUsageIndustryaverageSooverall,
the
results
showtheir
performance
tobebelow
average
compared
to
theindustry.12
Notes:Bottled
water‘a(chǎn)wareness’,‘popularity’,
‘consumption’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:n=1,249,
all
respondents
(awareness),
n=521,
respondents
who
know
the
individual
brand
(popularity),
n=521,
respondentswho
know
the
individual
brand
(consumption),
n=85,
respondents
who
have
drank
the
individual
brand
(loyalty),
n=521,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Mountain
Valley
Spring
Water
ranks
outside
the
Top
10
in
awareness
within
thebottled
water
marketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofMountain
Valley
SpringWaterRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1Aquafina90%90%86%84%83%77%68%64%60%59%2Dasani3FIJIWater42%4Nestlé
Pure
LifeGLACéAUSmartwaterEvian5Usingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.58%67Perrier8Core
HydrationCrystal
GeyserIceMountainOutofallrespondents,
42%
were
aware
ofMountain
Valley
SpringWater.
Thisranksthemoutsidethe
Top
10
compared
toother
brandssurveyed
inthismarket.9AwarenessN/A1013
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,249,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024The
popularity
rating
of
Mountain
Valley
Spring
Water
is
22%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofMountain
Valley
SpringWaterRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1Aquafina50%46%45%40%35%32%32%32%31%30%22%2Dasani3FIJIWaterDeer
ParkNestlé
Pure
LifePoland
SpringIceMountainArrowheadEvian4Outofconsumers
who
knew
thebrand,
22%
saidtheyliked
MountainValley
SpringWater.
ThisranksthemoutsidetheTop10
compared
to
other
brandssurveyed
inthismarket.567878%9PopularityN/A10Ozarka14
Notes:“When
it
comesto
bottled
water,which
ofthe
following
brands
do
you
like?”;Multi
Pick;Base:
n=521,
respondents
who
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Mountain
Valley
Spring
Water
ranks
outside
the
Top
10
in
consumptionBrand
KPIs
&benchmarking:
consumptionSummaryConsumption
ofMountain
Valley
SpringWaterRank#
BrandUsage
%47%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeing
drank,we
asked
each
respondent:
“When
itcomes
to
bottledwater,
which
of
thefollowing
brandshaveyouconsumed
inthe
past12
months?”.1Aquafina16%2Dasani43%3Deer
Park36%Outofconsumers
who
knew
thebrand,
16%
saidtheydrankMountain
Valley
SpringWater.
ThisranksthemoutsidetheTop10
compared
to
other
brandssurveyed
inthismarket.4FIJIWater33%5Nestlé
Pure
LifeArrowheadPoland
SpringOzarka31%629%727%827%84%9Core
HydrationIceMountain27%UsageN/A1025%15
Notes:“When
it
comesto
bottled
water,which
ofthe
following
brands
have
youconsumed
in
the
past
12
months?”;
Multi
Pick;Base:n=521,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofOctober
2024In
terms
of
loyalty,
Mountain
Valley
Spring
Water
is
outside
the
Top
10
in
theUnited
StatesBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofMountain
Valley
SpringWater’sconsumersRank#
BrandLoyalty
%81%Afterascertaining
the
consumption
ofabrandinthelast12
months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablishwhether
abrandisperforming
well
inregard
tocustomer
retention.
Measuring
brandloyaltyestablishes
aclear
feedback
loop
with
customers,providing
valuableinsightsinto
customer
satisfactionandpreferences.
Itis
alsoapowerful
predictor
tohelpguidemarketing
strategies
and
forecast
futuresalesandrevenue
more
accurately.1FIJIWater2Poland
SpringAcquaPannaIceMountainCore
HydrationWaiākea81%33%380%479%578%678%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
bottled
water,which
of
the
following
brandsareyou
likely
toconsume
againinthefuture?”.67%7Deer
Park77%8Nestlé
Pure
LifePerrier77%977%Outofrespondents
whohavedrankMountain
Valley
SpringWater,
67%
saidtheywouldconsume
thebrandagain.LoyaltyN/A10Aquafina77%16
Notes:“When
it
comesto
bottled
water,which
ofthe
following
brands
areyoulikely
toconsume
again
in
the
future?”;
Multi
Pick;
Base:n=85,
respondents
who
have
drank
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Mountain
Valley
Spring
Water
has
a
score
of
9%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofMountain
Valley
SpringWaterRank#
BrandBuzz%28%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.9%1Aquafina2FIJIWater28%3Dasani25%Outofconsumers
who
knew
thebrand,
9%
saidtheyhadheardaboutMountainValley
SpringWater
inthemedia.
This
ranksthemoutsidetheTop10
comparedtootherbrandssurveyed
inthismarket.4AcquaPannaDeer
Park20%520%6Core
HydrationArrowheadEvian17%717%816%91%9Nestlé
Pure
LifeIceMountain15%BuzzN/A1015%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=521,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStat
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