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CONSUMER&
BRANDBrandKPIs
for
bottled
water:
ViO
inGermanyConsumer
Insights
reportOctober2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
5000Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,consumption,loyalty,andmedia
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
ViO’s
performance
inthebottled
water
market.Fieldwork:April-May
2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Forthis
report
“Usage”indicates
the
specific
“Consumption”Sources:
Statista
Consumer
Insights
Global,
asofOctober
202474%
of
ViO
drinkers
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket??ViO’s
brandingresonates
more
with
Millennials?ViOgenerally
appealstowomen
more
than
men?ViOranksfifth
inawareness
within
the
bottled
watermarket?Thepopularity
ratingof
ViOis32%?ViOranksfourth
inconsumption?Among
ViOenthusiasts,37%
fallunderthe
high-income
category?Consumers
want
theirbottledwater
brandstohavehighvalue,honesty
/trustworthiness,
andreliability?Interms
of
loyalty,ViOis
sixth
inGermany?ViOhasascore
of18%
formedia
buzz3Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Awarenessis
the
highest
scoring
KPI
for
ViO
at
77%Brand
profile:
snapshotBrand
performance
of
ViOinGermany77%74%32%26%18%AwarenessPopularityUsageLoyaltyBuzz5Notes:Bottled
water‘a(chǎn)wareness’,‘popularity’,
‘consumption’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:n=1,248,
all
respondents
(awareness),
n=956,
respondents
who
know
the
individual
brand
(popularity),
n=956,
respondentswho
know
the
individual
brand
(consumption),
n=250,
respondents
who
have
drank
the
individual
brand
(loyalty),
n=956,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024ViO’s
branding
resonates
morewith
MillennialsBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations41%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeViObygeneration
versus
theshareof
industryusers
ingeneral,
we
cansee
thatViOislikedby7%
of
Babyboomers
and27%
of
Gen
Xers,whereas
the
totalshare
ofindustryusers
is11%
and32%,
respectively.34%32%27%26%22%ForMillennials
andGen
Z,
41%
and
26%
feel
positivelytowards
ViO,versus
34%
and22%.
So
currently,
forViO,Millennials
connect
most
with
theirbrandcompared
to
theoverall
industryuser.11%7%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestobottled
water,which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=305,
ViO
enthusiast,
n=1,119,
bottled
water
drinkersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024ViO
generally
appeals
to
women
morethan
menBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandenthusiastsof
ViOshows
thatwomenaremore
likely
to
haveanaffinity
withthe
brandcompared
to
men.LGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesofconsumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
ViOhasasimilarproportionof
LGBTQIA+consumers
whencompared
to
theindustryusers
ingeneral.7%7%57%
ofwomen
likeViOcompared
to42%
ofmen,
whereas
for
the
overallindustry,51%
of
women
drinkbottledwater
compared
to
49%
of
men.51%49%58%86%88%7%
of
ViOenthusiastsconsiderthemselves
to
bepartof
the
LGBTQIA+community
compared
to7%
amongindustryusers
overall.42%Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
bottled
water,which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=305,
ViOenthusiast,
n=1,119,
bottled
waterdrinkersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Among
ViO
enthusiasts,
37%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
anddrinkerswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.21%23%Single37%38%21%27%CoupleSingleparentNuclear37%
ofViO
enthusiastsarefrom
high-income
households.ViO’s
brandis
generally
enjoyed
morebyconsumers
who
arepartof
anuclearhousehold,
31%
ofViO
enthusiastshavethiscurrent
living
situation.10%9%31%27%33%34%27%Multi-generational1%1%13%11%30%ExtendedOther4%3%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
bottled
water,which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=305,
ViO
enthusiast,
n=1,119,
bottled
water
drinkersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Consumers
want
their
bottled
water
brands
to
have
high
value,
honesty
/trustworthiness,
and
reliabilityBrand
profile:
qualitiesQualitiesdrinkers
want
from
bottled
water
brandsForbottledwater,
the
topthree
qualitiesdrinkers
want
fromabrandarehighvalue,honesty
/trustworthiness,
andreliability.Authenticity60%Thrill/ExcitementSustainabilityBoldnessCleverness40%20%0%ViOdrinkers
alsoappreciate
these
keyattributes,indicating
ViOexudes
thesequalities.SocialresponsibilityCoolnessThequalitiesthatViOenthusiastsareleast
focused
onare
thrill/excitementandinclusiveness.ReliabilityExclusivityViOshould
work
on
promoting
socialresponsibility
toconvert
enthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
bottled
water,which
ofthese
aspects
are
mostimportant
to
you?”;Multi
Pick;
“When
it
comes
tobottled
water,which
ofthe
following
brands
do
youlike?”;Multi
Pick;“When
it
comesto
bottled
water,which
ofthe
following
brands
have
youconsumed
in
the
past
12
months?”;
Multi
Pick;Base:n=250,
ViO
consumers’,
n=305,
ViO
enthusiast,
n=1,119,
bottled
waterdrinkersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Among
ViO
fans,
27%
state
that
they
get
excited
about
bottled
waterBrand
profile:
attitudesWhat
doconsumersthink
ofbottled
water
ingeneral?39%36%35%33%27%27%25%23%21%21%16%16%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrands
Iget
excited
about
IliketotalkaboutIknow
and
trustbottled
watertopicsrelating
tobottled
waterBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
bottled
waterdo
youagree
with?”;
Multi
Pick;“When
it
comesto
bottled
water,which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=305,
ViO
enthusiast,
n=1,119,
bottled
waterdrinkersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1174%
of
ViO
drinkers
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
bottled
water,
the
averageawareness
ofabrandinGermany
is
57%.
Awarenessof
ViO,however,
is
at77%.Awareness32%
ofGerman
bottledwater
drinkers
saytheylikeViO,compared
to
anindustryaverage
brandpopularity
of28%.26%
ofindustrydrinkers
inGermany
saythey
drinkViO,with
the
average
consumption
of
abrandat23%.BuzzPopularity74%
ofbranddrinkers
say
theywould
consume
thebrandagain,compared
toanaverage
loyalty
score
of71%.ViOhasbeen
noticed
more
inthe
media
compared
toother
brands,with
a“Buzz”score
of18%
compared
to15%.LoyaltyBrandUsageIndustryaverageSooverall,
the
results
showtheir
performance
tobeabove
average
compared
to
theindustry.12
Notes:Bottled
water‘a(chǎn)wareness’,‘popularity’,
‘consumption’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:n=1,248,
all
respondents
(awareness),
n=956,
respondents
who
know
the
individual
brand
(popularity),
n=956,
respondentswho
know
the
individual
brand
(consumption),
n=250,
respondents
who
have
drank
the
individual
brand
(loyalty),
n=956,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024ViO
ranks
fifth
in
awareness
within
the
bottled
water
marketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofViORank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1Gerolsteiner91%89%79%77%77%66%64%60%57%55%23%2Volvic3AdelholzenerEvian45ViOUsingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.6Selters7SanPellegrinoChristinen
Brunnenhella77%8Outofallrespondents,
77%
were
aware
of
ViO.
Thisranksthemfifth
compared
toother
brandssurveyedinthismarket.9AwarenessN/A10Rheinfelsquelle13
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,248,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024The
popularity
rating
of
ViO
is
32%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofViORank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1Gerolsteiner51%43%32%32%31%30%28%28%28%26%2Volvic32%3SanPellegrinoViO4Outofconsumers
who
knew
thebrand,
32%
saidtheyliked
ViO.
Thisranksthemfourthcompared
to
otherbrandssurveyed
inthismarket.5hella6Evian7AdelholzenerVilsa68%89Rh?nsprudelFrankenbrunnenPopularityN/A1014
Notes:“When
it
comesto
bottled
water,which
ofthe
following
brands
do
you
like?”;Multi
Pick;Base:
n=956,
respondents
who
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024ViO
ranks
fourth
in
consumptionBrand
KPIs
&benchmarking:
consumptionSummaryConsumption
ofViORank#
BrandUsage
%43%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeing
drank,we
asked
each
respondent:
“When
itcomes
to
bottledwater,
which
of
thefollowing
brandshaveyouconsumed
inthe
past12
months?”.1Gerolsteiner2Volvic41%26%3hella29%Outofconsumers
who
knew
thebrand,
26%
saidtheydrankViO.
Thisranksthemfourthcompared
to
otherbrandssurveyed
inthismarket.4ViO26%5AdelholzenerEvian25%624%7SanPellegrinoVilsa24%74%823%9FrankenbrunnenRh?nsprudel21%UsageN/A1020%15
Notes:“When
it
comesto
bottled
water,which
ofthe
following
brands
have
youconsumed
in
the
past
12
months?”;
Multi
Pick;Base:n=956,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofOctober
2024In
terms
of
loyalty,
ViO
is
sixth
in
GermanyBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofViO’sconsumersRank#
BrandLoyalty
%84%Afterascertaining
the
consumption
ofabrandinthelast12
months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablishwhether
abrandisperforming
well
inregard
tocustomer
retention.
Measuring
brandloyaltyestablishes
aclear
feedback
loop
with
customers,providing
valuableinsightsinto
customer
satisfactionandpreferences.
Itis
alsoapowerful
predictor
tohelpguidemarketing
strategies
and
forecast
futuresalesandrevenue
more
accurately.1Volvic2Vilsa82%26%3GerolsteinerRheinfelsquelleVOSS81%476%574%6ViO74%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
bottled
water,which
of
the
following
brandsareyou
likely
toconsume
againinthefuture?”.7AdelholzenerSanPellegrinoEvian74%74%874%973%Outofrespondents
whohavedrankViO,
74%
saidthey
would
consume
the
brandagain.LoyaltyN/A10hella72%16
Notes:“When
it
comesto
bottled
water,which
ofthe
following
brands
areyoulikely
toconsume
again
in
the
future?”;
Multi
Pick;
Base:n=250,
respondents
who
have
drank
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024ViO
has
a
score
of
18%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofViORank#
BrandBuzz%35%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1Gerolsteiner18%2Volvic29%3AdelholzenerViO24%Outofconsumers
who
knew
thebrand,
18%
saidtheyhadheardaboutViO
inthemedia.
Thisranksthemfourthcompared
to
other
brandssurveyed
inthismarket.418%5Evian17%6hella14%7Vilsa13%8FrankenbrunnenFürst
BismarckRheinfelsquelle12%82%912%BuzzN/A1012%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=956,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
andunlocknewgrowthopportunities.?
Identifyandunderstandyourcoreaudiences?
TrackbrandKPIs?
Analyze
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