1Task3Checkingin2JanetJinandhertourgrouphavearrivedatChinaResourcesFriendshipHotel,whichtheyhavebookedbeforehand.JanethelpsthegroupleaderDanieltocounttheluggageandleadsthetouristsoffthebus.

Background3

ThepeopleJanetJin,isleadingthetouriststocheckin.DanielBlack,ischeckingin.TouristsfromtheU.S.A.Receptionist,servesthegroup.Dollmen,greetthegroup.4

TasksandlearningobjectivesStep1Step2Step3SeatingthetouristsinthelobbyCollectingtheIDcardsandpassportsHelpingthegroupleadercheckin5

LearningobjectivesAskingforattention;askingsb.todosth.LanguagefunctionsCulturepointsEtiquetteinpublicplacesTourguideskillsSeatingthetouristsinthelobby;collectingthepassports;helpingthegroupleadertocheckinWarming-upWord-guessinggameTrytogetthemeaningofsomekeywordsandphraseswiththehelpofthefollowinggame.While-viewingStep1Discussandtrytoanswerthequestionbelowbeforewatchingthemainvideo.1Whenthecoacharrivesatthehotel,shouldthelocalguidegetdownfirstandgostraighttothehotelatonce?While-viewingStep2Watchthe03-mainvideoforthe1sttimetocheckyouranswers,andcorrectthepossibleerrors.

While-viewingStep2Checkthepossibleerrors.1No.Beforegettingoffthecoach,thelocalguideshouldaskthetouriststowaitaminute,andinvitetheteamleadertorechecktheluggagetogether;then,thelocalguideshouldremindthetouriststobringalltheircarry-onluggage,andthenstandontherightside(whichisnearthefrontendofthecoach)ofthedoortohelpthemtogetoff.

Whenthecoacharrivesatthehotel,shouldthelocalguidegetdownfirstandgostraighttothehotelatonce?While-viewingStep2Checkthepossibleerrors.3(1)Makesureallthetouristsareseated.(2)Deliveringawelcomespeech.(3)Introducingthesceneryalongtheway.Whatmainguidingproceduresareincludedonthewaytothehotel?While-viewingStep3Watchthemainvideoagain,trytoidentifyhowtocommunicatewiththetouristsorthereceptionistinthesesituations,andfinishexercise2onthetextbook(page23)1Whatexpressionsareusedtoaskforthetourists’attention?2Howtorequestsb.todosth.?121.Whatexpressionsareusedtoaskforthetourists’attention?Hereweareatthehotel.Wouldyouliketo…Wouldyoumindfillingtheform,sir?Couldyou…Ladiesandgentlemen,mayIhaveyourattentionplease?Ladiesandgentlemen,pleaseletmehaveyourattentionforamoment.While-viewingStep3132.Howtorequestsb.todosth.?1.Iwonderifyoucould…2.Wouldyouliketo…,please?3.Wouldyoumind…-ing…?4.Wouldyoumindfillingtheform,sir?5.Wouldyouliketowritedownyourpermanentaddressandsignhere?6.MayIhavealookatyourpassport,please?7.Couldyouplease…?8.MayIhaveacopyofyourcreditcardforincidentalexpenses?9.Wouldyouleave300RMBasadeposit?While-viewingStep3While-viewingStep4WatchthepartAofthemainvideo,anddiscuss:WhydoesJanetspeakgentlyinthelobby?Becauseit’simpolitetospeakloudlyinpublic.15While-viewingStep5Readthepassageonthetextbook(P24)andwatch03-video1to03-vide4,thendecidewhetherthepeople’sbehaviorsarerightorwrong?Howshouldtheydo?Video1:Wrong.Harryshouldkeeprighttoleavespaceforotherstopassby.16While-viewingStep5Readthepassageonthetextbook(P24)andwatch03-video1to03-vide4,thendecidewhetherthepeople’sbehaviorsarerightorwrong?Howshouldtheydo?Video2:Wrong.Helenoughttospeakgentlyinpublicareas.17While-viewingStep5Readthepassageonthetextbook(P24)andwatch03-video1to03-vide4,thendecidewhetherthepeople’sbehaviorsarerightorwrong?Howshouldtheydo?Video3:Right.18While-viewingStep5Video4:Wrong.It’srightforTomtoholdthedooropenforMary.Readthepassageonthetextbook(P24)andwatch03-video1to03-video4,thendecidewhetherthepeople’sbehaviorsarerightorwrong?Howshouldtheydo?19While-viewingStep6Watch03-partBtofinishexercise4onthetext-book(P25)

Becauseit’sconsideratetoseatthetouristfirst,orthetouristsmaybetired.

20While-viewingStep7Pleasediscuss:Aftercheck-in,whoseroomnumbershouldtheguiderememberclearly?Whatotherinformationshouldtheguideknowabouthimorher?Theteamleader’sroomnumber.Inaddition,theguideshouldalsoknowtheteamleader’sphonenumberaswell.21While-viewing

Step8Watch03-video5,finishexercise6onthetextbook(page25)22While-viewing

Step8Watch03-video5,finishexercise6onthetextbook(page25)Suggestedanswer:Janet請(qǐng)Daniel收集大家的護(hù)照時(shí)，不應(yīng)該說:“Youmustcollect...”。因?yàn)閙ust語氣太強(qiáng)硬，導(dǎo)致Daniel接下來面露不悅。23After-viewingPleasedotherole-playonthetextbook(page26)withyourpartners,youractingwillbeevaluatedaccordingtothefollowingstandards.1.Allthekeypointshavebeenincluded.2.Correctpronunciation.3.Fluencyandrightintonation.4.Highlightthetraitsofyourrole.5.Properbodylanguage.Step124Learnthetermsandthesentencesonthetextbook(Pages26-27).Besides,trytolearnhowtodealwithpossibilitiesintheprocessofofferingservicewhenhelpingthetouristscheckinbyscanningthematerialsonpages27-28.After-viewingStep225Readthecase(案例)onpage18,doyouhaveyourownmethodtodealwiththesituation?Learnthesolutiontoitcarefullyandcompareitwithyourownanswer.After-viewingStep326After-viewingAmazingChina:Lookupthenecessarywordsinthedictionarytounderstand“TheSocialSecuritySystemwithChineseCharacteristics”onpages28-29,andthestudentsarestronglyrecommendedtotellthemainideaelaboratelyandvividly.Step427After-viewingEnlighteningquestions:Weknowthatlucidwatersandlushmountainsareinvaluableassets,couldyourecommendsomegreenandlow-carbonwaysofgettingaroundandkeepingfit?(答案不唯一，要求能講解清楚這種低碳方式及其優(yōu)點(diǎn))Step528After-viewingEnlighteningquestions:Oneofthepossiblesugges