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CONSUMER&
BRANDBrandKPIs
for
fashion
online
shops:Rare
Rabit
in
IndiaConsumer
Insights
reportDecember2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
3750Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,usage,loyalty,and
media
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
Rare
Rabit’sperformance
inthe
fashion
onlineshop
market.Fieldwork:March-April
2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Sources:
Statista
Consumer
Insights
Global,
asofDecember202470%
of
Rare
Rabit
users
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket??Rare
Rabit’sbranding
resonates
more
with
Gen
Z?Rare
Rabitranksninth
inawareness
within
thefashiononline
shopmarket?Rare
Rabitgenerally
appealstomen
more
thanwomen?Thepopularity
ratingof
Rare
Rabitis32%?Rare
Rabitranksninth
inusage?Among
Rare
Rabitenthusiasts,45%
fallunderthehigh-income
category?Interms
of
loyalty,Rare
Rabit
istenthinIndia?Rare
Rabithasascore
of
28%
formedia
buzz?Consumers
want
theirfashiononline
shopbrandstohavecoolness,
authenticity,andhonesty
/trustworthiness3Sources:
Statista
Consumer
Insights
Global,
asofDecember2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Loyalty
is
the
highest
scoring
KPI
for
Rare
Rabit
at
70%Brand
profile:
snapshotBrand
performance
of
Rare
Rabit
inIndia70%45%32%28%25%AwarenessPopularityUsageLoyaltyBuzz5Notes:Fashion
online
shops
‘awareness’,‘popularity’,
‘usage’,‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,249,
all
respondents
(awareness),
n=568,
respondents
who
know
the
individual
brand
(popularity),
n=568,
respondentswho
know
the
individual
brand
(usage),
n=141,
respondents
who
have
used
the
individual
brand
(loyalty),
n=568,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Rare
Rabit’s
branding
resonates
morewith
Gen
ZBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations47%46%44%44%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeRare
Rabit
bygeneration
versusthe
share
of
industryusers
ingeneral,
we
cansee
thatRare
Rabit
islikedby0%
ofBaby
boomers
and
7%
ofGen
Xers,
whereas
thetotalshare
ofindustryusers
is0%
and
12%,
respectively.ForMillennials
andGen
Z,
46%
and
47%
feel
positivelytowards
Rare
Rabit,versus
44%
and
44%.
Socurrently,forRare
Rabit,Gen
Zconnects
most
with
theirbrandcompared
to
theoverall
industryuser.12%7%0%
0%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestofashion
online
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=183,
Rare
Rabit
enthusiast,
n=1,203,
fashion
online
shop
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Rare
Rabit
generally
appeals
to
men
more
than
womenBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandLGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesofenthusiastsof
Rare
Rabit
shows
thatwomen
are
lesslikely
to
haveanaffinitywith
the
brandcompared
to
men.15%79%consumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
Rare
Rabithasahigherproportion
of
LGBTQIA+
consumerswhen
compared
tothe
industryusers
ingeneral.17%39%61%40%60%61%
ofmen
likeRare
Rabit
compared
to39%
ofwomen,
whereas
fortheoverallindustry,60%
of
men
usefashiononlineshopscompared
to40%
ofwomen.80%17%
ofRare
Rabitenthusiastsconsiderthemselves
to
bepartof
the
LGBTQIA+community
compared
to15%
amongindustryusers
overall.Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
fashion
online
shops,
which
ofthe
following
brands
do
you
like?”;Multi
Pick;Base:
n=183,
RareRabit
enthusiast,
n=1,203,
fashion
online
shop
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Among
Rare
Rabit
enthusiasts,
45%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
anduserswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.3%4%Single38%3%5%45%CoupleSingleparentNuclear45%
ofRare
Rabitenthusiastsare
fromhigh-income
households.Rare
Rabit’sbrandisgenerally
enjoyedmore
byconsumers
who
arepartof
amulti-generational
household,
40%
ofRare
Rabit
enthusiastshavethiscurrentlivingsituation.5%3%20%19%30%32%33%Multi-generational40%30%28%ExtendedOther37%21%2%2%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
fashion
online
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=183,
Rare
Rabit
enthusiast,
n=1,203,
fashion
online
shop
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Consumers
want
their
fashion
online
shop
brands
to
have
coolness,authenticity,
and
honesty
/
trustworthinessBrand
profile:
qualitiesQualitiesuserswant
from
fashion
online
shop
brandsForfashion
onlineshops,thetopthreequalitiesusers
want
from
abrand
arecoolness,
authenticity,andhonesty
/trustworthiness.Authenticity80%Thrill/ExcitementSustainabilityBoldnessCleverness60%40%20%0%Rare
Rabit
users
alsoappreciate
thesekey
attributes,indicating
Rare
Rabitexudes
thesequalities.SocialresponsibilityCoolnessThequalitiesthatRare
Rabitenthusiastsareleast
focused
on
arethrill/excitement
andinclusiveness.ReliabilityExclusivityRare
Rabit
shouldwork
onpromotingsocial
responsibility
to
convertenthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
fashion
online
shops,
which
ofthese
aspects
are
mostimportant
to
you?”;Multi
Pick;“When
it
comesto
fashion
online
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;“When
it
comestofashion
online
shops,
which
ofthe
following
brands
have
youused
in
the
past
12
months?”;
Multi
Pick;Base:n=141,
RareRabit
users’,n=183,
Rare
Rabit
enthusiast,
n=1,203,
fashion
online
shop
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Among
Rare
Rabit
fans,
66%
state
that
they
get
excited
about
fashion
onlineshopsBrand
profile:
attitudesWhat
doconsumersthink
offashion
online
shopsingeneral?66%65%62%60%57%51%48%47%45%45%44%32%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrandsIknow
and
trustIget
excitedaboutfashiononlineshopsIliketotalkabouttopicsrelating
tofashiononlineshopsBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
fashion
online
shops
do
youagree
with?”;
Multi
Pick;“When
it
comesto
fashion
online
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=183,
Rare
Rabit
enthusiast,n=1,203,
fashion
online
shop
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1170%
of
Rare
Rabit
users
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
fashion
onlineshops,theaverageawareness
ofabrandinIndiais69%.
Awareness
ofRare
Rabit,however,
isat45%.Awareness32%
ofIndianfashiononline
shopusers
saytheylikeRare
Rabit,compared
toanindustryaverage
brandpopularity
of47%.25%
ofindustryusers
inIndiasaythey
useRare
Rabit,with
the
average
usageofabrandat39%.BuzzPopularity70%
ofbrandusers
saytheywould
usethe
brandagain,compared
toanaverage
loyalty
score
of
79%.Rare
Rabit
hasbeen
noticed
less
inthe
mediacompared
to
other
brands,with
a“Buzz”score
of28%compared
to
40%.Sooverall,
the
results
showtheir
performance
tobebelow
average
compared
to
theindustry.LoyaltyBrandUsageIndustryaverage12
Notes:Fashion
online
shops
‘awareness’,‘popularity’,
‘usage’,‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,249,
all
respondents
(awareness),
n=568,
respondents
who
know
the
individual
brand
(popularity),
n=568,
respondentswho
know
the
individual
brand
(usage),
n=141,
respondents
who
have
used
the
individual
brand
(loyalty),
n=568,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Rare
Rabit
ranks
ninth
in
awareness
within
the
fashion
online
shop
marketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofRare
RabitRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1Ajio92%90%86%84%80%72%69%65%45%40%2Jockey3LifestyleH&M445%5FirstCryUsingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.55%6Shoppers
StopWestsideMarks
&SpencerRareRabitMirraw78Outofallrespondents,
45%
were
aware
of
Rare
Rabit.Thisranksthemninth
compared
toother
brandssurveyed
inthismarket.9AwarenessN/A1013
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,249,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024The
popularity
rating
of
Rare
Rabit
is
32%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofRare
RabitRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1Ajio71%66%65%58%49%43%42%41%32%26%2Jockey32%3H&M4LifestyleFirstCryOutofconsumers
who
knew
thebrand,
32%
saidtheyliked
Rare
Rabit.
Thisranksthemninth
compared
toother
brandssurveyed
inthismarket.56Shoppers
StopWestsideMarks
&SpencerRareRabitMirraw768%89PopularityN/A1014
Notes:“When
it
comesto
fashion
online
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=568,
respondents
who
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Rare
Rabit
ranks
ninth
in
usageBrand
KPIs
&benchmarking:
usageSummaryUsage
ofRare
RabitRank#
BrandUsage
%65%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeing
used,weasked
each
respondent:
“When
itcomes
to
fashiononlineshops,which
of
the
following
brandshaveyouused
inthe
past12
months?”.1Ajio2Jockey61%25%3H&M54%Outofconsumers
who
knew
thebrand,
25%
saidtheyused
Rare
Rabit.Thisranksthemninth
compared
toother
brandssurveyed
inthismarket.4LifestyleWestsideFirstCry46%538%638%7Shoppers
StopMarks
&SpencerRareRabitMirraw34%75%831%925%UsageN/A1019%15
Notes:“When
it
comesto
fashion
online
shops,
which
ofthe
following
brands
have
youused
in
the
past
12
months?”;
Multi
Pick;Base:n=568,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofDecember2024In
terms
of
loyalty,
Rare
Rabit
is
tenth
in
IndiaBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofRare
Rabit’sconsumersRank#
BrandLoyalty
%89%Afterascertaining
the
usageof
abrandinthe
last12months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablish
whether
abrandisperforming
well
inregard
to
customerretention.
Measuring
brandloyalty
establishes
aclearfeedback
loop
with
customers,
providing
valuableinsightsinto
customer
satisfaction
and
preferences.
Itisalso
apowerful
predictor
to
help
guide
marketingstrategies
andforecast
futuresalesandrevenue
moreaccurately.1Ajio2H&M87%30%3Jockey84%4WestsideFirstCry83%579%6Marks
&SpencerLifestyle79%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
fashion
onlineshops,which
of
the
following
brandsareyou
likely
touseagaininthe
future?”.778%70%8Shoppers
StopNNNOWRareRabit76%973%Outofrespondents
whohaveused
Rare
Rabit,70%saidthey
would
usethebrand
again.LoyaltyN/A1070%16
Notes:“When
it
comesto
fashion
online
shops,
which
ofthe
following
brands
are
youlikely
to
use
againin
the
future?”;Multi
Pick;Base:n=141,
respondents
who
have
used
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Rare
Rabit
has
a
score
of
28%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofRare
RabitRank#
BrandBuzz%74%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1Ajio2Jockey60%28%3H&M59%Outofconsumers
who
knew
thebrand,
28%
saidtheyhadheardaboutRare
Rabitinthe
media.
Thisranksthemeighthcompared
to
other
brandssurveyed
inthismarket.4FirstCry51%5LifestyleMarks
&SpencerShoppers
StopRareRabitWestsideMirraw43%633%730%72%828%926%BuzzN/A1023%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=568,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
andunlocknewgrowthopportunities.?
Identifyandunderstandyou
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