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CONSUMER&
BRANDBrandKPIs
for
sauces
&
condiments:Hellmann’s
Ketchup
in
the
UnitedKingdomConsumer
Insights
reportDecember2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
7500Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,consumption,loyalty,andmedia
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
Hellmann’s
Ketchup’sperformance
inthe
sauce&condiment
market.Fieldwork:April-July
2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Forthis
report
“Usage”indicates
the
specific
“Consumption”Sources:
Statista
Consumer
Insights
Global,
asofDecember202482%
of
Hellmann’s
Ketchup
consumers
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket??Hellmann’s
Ketchup’sbrandingresonates
more
with?Hellmann’s
Ketchuprankseighth
inawareness
withinMillennialsthe
sauce
&condiment
market?Hellmann’s
Ketchupgenerally
appealstomen
more?Thepopularity
ratingof
Hellmann’s
Ketchupis33%than
women?Hellmann’s
Ketchupranksoutside
the
Top
10
in?Among
Hellmann’s
Ketchupenthusiasts,43%
fallconsumptionunderthe
high-income
category?Interms
of
loyalty,Hellmann’s
Ketchupis
outsidethe?Consumers
want
theirsauce&condiment
brandstohaveauthenticity,highvalue,and
honesty
/trustworthinessTop
10intheUnitedKingdom?Hellmann’s
Ketchuphasascore
of14%
formediabuzz3Sources:
Statista
Consumer
Insights
Global,
asofDecember2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Awarenessis
the
highest
scoring
KPI
for
Hellmann’s
Ketchup
at
85%Brand
profile:
snapshotBrand
performance
of
Hellmann’sKetchupinthe
UnitedKingdom85%82%33%24%14%AwarenessPopularityUsageLoyaltyBuzz5Notes:Sauces
&condiments
‘a(chǎn)wareness’,‘popularity’,
‘consumption’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,247,
all
respondents
(awareness),
n=1,060,
respondents
who
know
the
individual
brand
(popularity),
n=1,060,respondents
who
know
the
individual
brand
(consumption),
n=253,
respondents
who
have
consumed
the
individual
brand
(loyalty),
n=1,060,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Hellmann’s
Ketchup’s
branding
resonates
more
with
MillennialsBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations40%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeHellmann’s
Ketchupbygenerationversus
the
share
ofindustryusers
ingeneral,
we
cansee
thatHellmann’s
Ketchup
islikedby6%
ofBabyboomers
and
25%
of
Gen
Xers,whereas
the
total
shareof
industryusers
is
10%
and
32%,
respectively.34%32%28%25%24%ForMillennials
andGen
Z,
40%
and
28%
feel
positivelytowards
Hellmann’s
Ketchup,versus
34%
and24%.
Socurrently,
forHellmann’s
Ketchup,Millennials
connectmost
with
theirbrandcompared
tothe
overall
industryuser.10%6%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestosauces
&condiments,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=346,
Hellmann’s
Ketchup
enthusiast,
n=1,190,
sauce
&condiment
consumersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Hellmann’s
Ketchup
generally
appeals
to
men
more
than
womenBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandenthusiastsof
Hellmann’s
Ketchupshows
thatwomen
areless
likely
tohaveanaffinity
with
the
brandcompared
tomen.LGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesof6%8%consumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
Hellmann’s
Ketchuphasalower
proportion
of
LGBTQIA+49%51%51%49%51%
ofmen
likeHellmann’s
Ketchupcompared
to
49%
of
women,
whereasfortheoverall
industry,51%
of
womenconsume
sauces
&condimentscompared
to
49%
of
men.90%90%consumers
when
compared
totheindustryusers
ingeneral.6%
of
Hellmann’s
Ketchupenthusiastsconsider
themselves
tobe
partof
theLGBTQIA+
community
compared
to8%among
industryusers
overall.Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
sauces
&
condiments,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=346,Hellmann’s
Ketchup
enthusiast,
n=1,190,
sauce
&condiment
consumersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Among
Hellmann’s
Ketchup
enthusiasts,
43%
fall
under
the
high-incomecategoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
andconsumerswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.15%20%Single35%19%20%43%CoupleSingleparentNuclear43%
ofHellmann’s
Ketchupenthusiastsarefrom
high-income
households.Hellmann’s
Ketchup’sbrandis
generallyenjoyed
more
byconsumers
who
arepartof
anuclearhousehold,
36%
ofHellmann’s
Ketchupenthusiastshavethiscurrent
living
situation.9%11%36%30%35%30%34%Multi-generational2%2%13%11%ExtendedOther23%5%5%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
sauces
&condiments,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=346,
Hellmann’s
Ketchup
enthusiast,n=1,190,
sauce
&condiment
consumersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Consumers
want
their
sauce
&
condiment
brands
to
have
authenticity,
highvalue,
and
honesty
/
trustworthinessBrand
profile:
qualitiesQualitiesconsumerswant
from
sauce
&condimentbrandsForsauces
&condiments,
thetopthreequalitiesconsumers
wantfrom
abrandareauthenticity,highvalue,andhonesty/trustworthiness.Authenticity50%Thrill/ExcitementSustainabilityBoldnessCleverness40%30%20%10%0%Hellmann’s
Ketchupconsumers
alsoappreciate
these
key
attributes,indicating
Hellmann’s
Ketchupexudesthese
qualities.SocialresponsibilityCoolnessThequalitiesthatHellmann’s
Ketchupenthusiastsare
least
focused
on
arethrill/excitement
andinclusiveness.ReliabilityExclusivityInnovationInclusivenessFriendlinessHellmann’s
Ketchupshouldwork
onpromoting
reliability
to
convertenthusiastsintoowners.HighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
sauces
&condiments,
which
ofthese
aspects
aremostimportant
toyou?”;Multi
Pick;“When
it
comesto
sauces
&condiments,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;“When
it
comestosauces
&condiments,
which
ofthe
following
brands
have
you
consumed
in
the
past12
months?”;
Multi
Pick;
Base:
n=253,
Hellmann’s
Ketchup
consumers’,
n=346,
Hellmann’s
Ketchup
enthusiast,
n=1,190,
sauce
&condimentconsumersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Among
Hellmann’s
Ketchup
fans,
30%
state
that
they
get
excited
about
sauce
&condiment
productsBrand
profile:
attitudesWhat
doconsumersthink
ofsauces&condimentsingeneral?42%37%31%30%27%27%26%24%23%20%19%18%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrandsIknow
and
trustIget
excitedaboutsauce&condimentproductsIliketotalkabouttopicsrelating
tosauces&condimentsBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
sauces
&condiments
do
youagree
with?”;
Multi
Pick;
“When
it
comes
tosauces
&condiments,which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=346,
Hellmann’s
Ketchupenthusiast,
n=1,190,
sauce
&condiment
consumersSources:
Statista
Consumer
Insights
Global,
asofDecember2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1182%
of
Hellmann’s
Ketchup
consumers
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
sauces
&condiments,
theaverageawareness
ofabrandinthe
United
Kingdomis68%.Awareness
ofHellmann’s
Ketchup,however,
isat85%.Awareness33%
ofUK
sauce&condiment
consumers
saytheylikeHellmann’s
Ketchup,compared
to
anindustryaveragebrandpopularityof
40%.24%
ofindustryconsumers
intheUnited
Kingdom
saythey
consume
Hellmann’s
Ketchup,with
the
averageconsumption
ofabrandat33%.BuzzPopularity82%
ofbrandconsumers
say
theywould
consume
thebrandagain,compared
toanaverage
loyalty
score
of84%.Hellmann’s
Ketchuphasbeen
noticed
similarly
inthemedia
compared
tootherbrands,with
a“Buzz”scoreof
14%
compared
to14%.LoyaltyBrandUsageIndustryaverageSooverall,
the
results
showtheir
performance
tobeinconsistent
compared
to
theindustry.12
Notes:Sauces
&condiments
‘a(chǎn)wareness’,‘popularity’,
‘consumption’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,247,
all
respondents
(awareness),
n=1,060,
respondents
who
know
the
individual
brand
(popularity),
n=1,060,respondents
who
know
the
individual
brand
(consumption),
n=253,
respondents
who
have
consumed
the
individual
brand
(loyalty),
n=1,060,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Hellmann’s
Ketchup
ranks
eighth
in
awareness
within
the
sauce
&
condimentmarketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofHellmann’sKetchupRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1HeinzTomatoKetchup94%93%92%90%89%89%85%85%82%73%15%2HeinzSaladCreamHeinzMayo34Hellmann's
MayoNando's5Usingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.6HPsauce7Colman's
MustardHellmann's
KetchupBranston8Outofallrespondents,
85%
were
aware
of
Hellmann’sKetchup.Thisranksthemeighthcompared
to
otherbrandssurveyed
inthismarket.85%9AwarenessN/A10BlueDragon13
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,247,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024The
popularity
rating
of
Hellmann’s
Ketchup
is
33%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofHellmann’sKetchupRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1HeinzTomatoKetchup66%53%51%51%49%47%44%44%42%40%2Hellmann's
MayoHeinzMayo33%34BlueDragonSarsons
vinegarHeinzSaladCreamBranstonOutofconsumers
who
knew
thebrand,
33%
saidtheyliked
Hellmann’s
Ketchup.ThisranksthemoutsidetheTop
10
compared
tootherbrandssurveyed
inthismarket.5667%78HPsauce9Nando'sPopularityN/A10Colman's
Mustard14
Notes:“When
it
comesto
sauces
&condiments,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;
Base:
n=1,060,
respondents
who
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Hellmann’s
Ketchup
ranks
outside
the
Top
10
in
consumptionBrand
KPIs
&benchmarking:
consumptionSummaryConsumption
ofHellmann’sKetchupRank#
BrandUsage
%60%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeing1HeinzTomatoKetchupconsumed,
we
asked
each
respondent:
“Whenitcomes
to
sauces
&condiments,
which
of
the
followingbrandshaveyou
consumed
inthe
past12
months?”.24%2Hellmann's
MayoBlue
DragonSarsons
vinegarHeinzMayo47%344%Outofconsumers
who
knew
thebrand,
24%
saidtheyconsumed
Hellmann’s
Ketchup.ThisranksthemoutsidetheTop10
compared
to
other
brandssurveyed
inthismarket.443%542%6HeinzSaladCreamBranston38%737%76%8HPsauce37%9Nando's34%UsageN/A10Colman's
Mustard33%15
Notes:“When
it
comesto
sauces
&condiments,
which
ofthe
following
brands
have
youconsumed
in
the
past
12
months?”;
Multi
Pick;Base:n=1,060,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofDecember2024In
terms
of
loyalty,
Hellmann’s
Ketchup
is
outside
the
Top
10
in
the
UnitedKingdomBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofHellmann’sKetchup’sconsumersRank#
BrandLoyalty
%92%Afterascertaining
the
consumption
ofabrandinthelast12
months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablishwhether
abrandisperforming
well
inregard
tocustomer
retention.
Measuring
brandloyaltyestablishes
aclear
feedback
loop
with
customers,providing
valuableinsightsinto
customer
satisfactionandpreferences.
Itis
alsoapowerful
predictor
tohelpguidemarketing
strategies
and
forecast
futuresalesandrevenue
more
accurately.1Sarsons
vinegar18%2Tabasco91%3Hellmann's
MayoHeinzTomatoKetchupAmoy90%489%588%6Nando's88%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
sauces
&condiments,
which
of
the
following
brandsareyoulikely
to
consume
againinthefuture?”.7HPsauce87%8Maille
MustardBlueDragonBranston87%82%985%Outofrespondents
whohaveconsumed
Hellmann’sKetchup,82%
saidthey
would
consume
the
brandagain.LoyaltyN/A1085%16
Notes:“When
it
comesto
sauces
&condiments,
which
ofthe
following
brands
areyoulikely
to
consume
againin
the
future?”;Multi
Pick;Base:n=253,
respondents
who
have
consumed
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Hellmann’s
Ketchup
has
a
score
of
14%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofHellmann’sKetchupRank#
BrandBuzz%27%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1HeinzTomatoKetchup14%2HeinzMayoHellmann's
MayoNando's22%320%Outofconsumers
who
knew
thebrand,
14%
saidtheyhadheardaboutHellmann’s
Ketchupinthemedia.Thisranksthemninth
compared
toother
brandssurveyed
inthismarket.419%5BlueDragonCholula18%618%7Branston17%8HeinzSaladCreamHellmann's
KetchupHPsauce16%86%914%BuzzN/A1013%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=1,060,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatist
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