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CONSUMER&
BRANDBrandKPIs
for
DIY
&
garden
onlineshops:
mein
sch?ner
Garten
inGermanyConsumer
Insights
reportDecember2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
3750Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,usage,loyalty,and
media
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
mein
sch?ner
Garten’sperformance
inthe
DIY&garden
onlineshop
market.Fieldwork:March-April
2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Sources:
Statista
Consumer
Insights
Global,
asofDecember202474%
of
mein
sch?ner
Garten
users
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket??mein
sch?ner
Garten’s
brandingresonates
more
with
?mein
sch?ner
Garten
ranksninth
inawareness
withinBaby
Boomersthe
DIY
&garden
online
shopmarket?mein
sch?ner
Garten
generally
appealsto
women?Thepopularity
ratingof
mein
sch?ner
Garten
is23%more
than
men?mein
sch?ner
Garten
ranksoutside
the
Top
10
in?Among
mein
sch?ner
Garten
enthusiasts,43%
fallusageunderthe
high-income
category?Interms
of
loyalty,mein
sch?ner
Garten
istenthin?Consumers
want
theirDIY&gardenonline
shopGermanybrandstohavehighvalue,reliability,
and
friendliness?mein
sch?ner
Garten
hasascore
of
8%
formediabuzz3Sources:
Statista
Consumer
Insights
Global,
asofDecember2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Loyalty
is
the
highest
scoring
KPI
for
mein
sch?ner
Garten
at
74%Brand
profile:
snapshotBrand
performance
of
mein
sch?nerGarten
inGermany74%38%23%11%8%AwarenessPopularityUsageLoyaltyBuzz5Notes:DIY&gardenonline
shops
‘awareness’,‘popularity’,
‘usage’,‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:n=1,244,
all
respondents
(awareness),
n=476,
respondents
who
know
the
individual
brand
(popularity),
n=476,respondents
who
know
the
individual
brand
(usage),
n=50,
respondents
who
have
used
the
individual
brand
(loyalty),
n=476,
respondents
who
know
the
individual
brand(buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024mein
sch?ner
Garten’s
branding
resonates
morewith
Baby
BoomersBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations40%35%Withthatinmind,when
looking
atthe
shareofconsumers
who
likemein
sch?ner
Garten
bygeneration
versustheshareof
industryusers
ingeneral,
we
cansee
thatmein
sch?ner
Garten
islikedby18%
ofBaby
boomers
and
33%
of
Gen
Xers,whereas
the
totalshare
ofindustryusers
is12%
and29%,
respectively.33%29%24%18%ForMillennials
andGen
Z,
40%
and
9%
feel
positivelytowards
mein
sch?ner
Garten,versus
35%
and
24%.
Socurrently,
formein
sch?ner
Garten,BabyBoomersconnect
most
with
theirbrand
compared
tothe
overallindustryuser.12%9%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestoDIY&gardenonline
shops,
which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=108,
mein
sch?ner
Gartenenthusiast,
n=964,
DIY&gardenonline
shop
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024mein
sch?ner
Garten
generally
appeals
to
women
morethan
menBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandenthusiastsof
mein
sch?ner
Gartenshows
thatwomen
aremore
likely
tohaveanaffinity
with
the
brandcompared
to
men.LGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesof6%7%consumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
mein
sch?ner
Garten
hasasimilar
proportion
of
LGBTQIA+49%51%62%62%
ofwomen
likemein
sch?ner
Gartencompared
to
38%
of
men,whereas
forthe
overall
industry,51%
of
men
useDIY&garden
online
shopscompared
to49%of
women.86%90%consumers
when
compared
totheindustryusers
ingeneral.6%
of
mein
sch?ner
Garten
enthusiastsconsider
themselves
tobe
partof
theLGBTQIA+
community
compared
to7%among
industryusers
overall.38%Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
DIY
&gardenonline
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=108,mein
sch?ner
Gartenenthusiast,
n=964,
DIY&gardenonline
shop
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Among
mein
sch?ner
Garten
enthusiasts,
43%
fall
under
the
high-incomecategoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
anduserswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.20%26%Single35%26%24%43%CoupleSingleparentNuclear43%
ofmein
sch?ner
Garten
enthusiastsarefrom
high-income
households.mein
sch?ner
Garten’s
brandisgenerally
enjoyed
more
byconsumerswho
arepartof
anuclearhousehold,33%
ofmein
sch?ner
Gartenenthusiastshavethiscurrent
livingsituation.12%9%33%26%34%31%30%Multi-generational2%2%3%ExtendedOther27%10%4%3%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
DIY&gardenonline
shops,
which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=108,
mein
sch?ner
Gartenenthusiast,
n=964,
DIY&gardenonline
shop
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Consumers
want
their
DIY
&
garden
online
shop
brands
to
have
high
value,reliability,
and
friendlinessBrand
profile:
qualitiesQualitiesuserswant
from
DIY&gardenonline
shop
brandsForDIY
&garden
online
shops,thetopthree
qualitiesusers
want
from
abrandarehighvalue,reliability,
andfriendliness.Authenticity80%Thrill/ExcitementSustainabilityBoldnessCleverness60%40%20%0%mein
sch?ner
Garten
users
alsoappreciate
these
key
attributes,indicating
mein
sch?ner
Garten
exudesthese
qualities.SocialresponsibilityCoolnessThequalitiesthatmein
sch?ner
Gartenenthusiastsare
least
focused
on
arethrill/excitement
andboldness.ReliabilityExclusivityInnovationInclusivenessFriendlinessmein
sch?ner
Garten
shouldwork
onpromoting
reliability
to
convertenthusiastsintoowners.HighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
DIY&gardenonline
shops,
which
ofthese
aspects
are
mostimportant
to
you?”;Multi
Pick;
“When
it
comes
toDIY
&gardenonline
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;“When
itcomesto
DIY&gardenonline
shops,
which
ofthe
following
brands
have
youused
in
the
past
12
months?”;
Multi
Pick;Base:n=50,
mein
sch?ner
Gartenusers’,n=108,
mein
sch?ner
Gartenenthusiast,
n=964,
DIY&gardenonline
shop
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Among
mein
sch?ner
Garten
fans,
41%
state
that
they
get
excited
about
DIY
&garden
online
shopsBrand
profile:
attitudesWhat
doconsumersthink
ofDIY&garden
online
shopsingeneral?41%40%37%35%34%29%24%23%23%22%17%
17%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrands
Iget
excited
about
IliketotalkaboutIknow
and
trustDIY&gardenonlineshopstopicsrelating
toDIY&gardenonlineshopsBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
DIY&gardenonline
shops
do
youagreewith?”;
Multi
Pick;“When
it
comesto
DIY&gardenonline
shops,
which
ofthe
following
brands
do
you
like?”;Multi
Pick;Base:
n=108,
mein
sch?nerGartenenthusiast,
n=964,
DIY&gardenonline
shop
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1174%
of
mein
sch?ner
Garten
users
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
DIY
&garden
onlineshops,theaverage
awareness
of
abrandinGermany
is50%.Awareness
ofmein
sch?ner
Garten,however,
isat38%.Awareness23%
ofGerman
DIY&garden
online
shopusers
saythey
likemein
sch?ner
Garten,compared
toanindustryaverage
brand
popularity
of30%.BuzzPopularity11%
ofindustryusers
inGermany
say
theyusemeinsch?ner
Garten,
withtheaverage
usageof
abrandat20%.74%
ofbrandusers
saythey
would
usethe
brandagain,compared
toanaverage
loyalty
score
of
73%.mein
sch?ner
Garten
hasbeen
noticed
lessinthemedia
compared
tootherbrands,with
a“Buzz”scoreof
8%
compared
to19%.LoyaltyBrandUsageIndustryaverageSooverall,
the
results
showtheir
performance
tobebelow
average
compared
to
theindustry.12
Notes:DIY&gardenonline
shops
‘awareness’,‘popularity’,
‘usage’,‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:n=1,244,
all
respondents
(awareness),
n=476,
respondents
who
know
the
individual
brand
(popularity),
n=476,respondents
who
know
the
individual
brand
(usage),
n=50,
respondents
who
have
used
the
individual
brand
(loyalty),
n=476,
respondents
who
know
the
individual
brand(buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024mein
sch?ner
Garten
ranks
ninth
in
awareness
within
the
DIY
&
garden
onlineshop
marketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofmeinsch?nerGartenRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1OBI91%87%85%84%79%70%65%62%38%27%2BAUHAUS3HORNBACHtoom38%45hagebaumarktTEMUUsingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.662%7Globus
BaumarktDehner8Outofallrespondents,
38%
were
aware
of
meinsch?ner
Garten.
Thisranksthemninth
compared
toother
brandssurveyed
inthismarket.9meinsch?ner
GartenBALDUR-GartenAwarenessN/A1013
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,244,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024The
popularity
rating
of
mein
sch?ner
Garten
is
23%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofmeinsch?nerGartenRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1OBI54%45%41%35%34%33%33%32%31%25%23%2BAUHAUS3HORNBACHDehner4Outofconsumers
who
knew
thebrand,
23%
saidtheyliked
mein
sch?ner
Garten.
Thisranksthemoutsidethe
Top
10
compared
toother
brandssurveyed
inthismarket.5hagebaumarkttoom67G?rtner
P?tschkeGlobus
BaumarktBALDUR-Gartengarten&freizeit.de77%89PopularityN/A1014
Notes:“When
it
comesto
DIY&gardenonline
shops,
which
ofthe
following
brands
do
you
like?”;Multi
Pick;Base:
n=476,
respondents
who
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024mein
sch?ner
Garten
ranks
outside
the
Top
10
in
usageBrand
KPIs
&benchmarking:
usageSummaryUsage
ofmeinsch?nerGartenRank#
BrandUsage
%35%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeing
used,weasked
each
respondent:
“When
itcomes
to
DIY
&garden
onlineshops,which
of
the
following
brandshaveyou
usedinthepast12
months?”.1OBI11%2BAUHAUSHORNBACHG?rtner
P?tschkeTEMU30%325%Outofconsumers
who
knew
thebrand,
11%
saidtheyused
mein
sch?ner
Garten.
Thisranksthemoutsidethe
Top
10
compared
toother
brandssurveyed
inthismarket.424%523%6Dehner22%7Contorionhagebaumarktgarten&freizeit.detoom21%820%89%920%UsageN/A1020%15
Notes:“When
it
comesto
DIY&gardenonline
shops,
which
ofthe
following
brands
have
you
used
in
the
past12
months?”;
Multi
Pick;
Base:
n=476,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofDecember2024In
terms
of
loyalty,
mein
sch?ner
Garten
is
tenth
in
GermanyBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofmeinsch?nerGarten’s
consumersRank#
BrandLoyalty
%86%Afterascertaining
the
usageof
abrandinthe
last12months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablish
whether
abrandisperforming
well
inregard
to
customerretention.
Measuring
brandloyalty
establishes
aclearfeedback
loop
with
customers,
providing
valuableinsightsinto
customer
satisfaction
and
preferences.
Itisalso
apowerful
predictor
to
help
guide
marketingstrategies
andforecast
futuresalesandrevenue
moreaccurately.1BALDUR-Garten2OBI86%26%3HORNBACHBAUHAUStoom85%484%583%6Globus
BaumarktDehner81%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
DIY
&gardenonlineshops,which
of
the
following
brandsareyoulikely
to
useagaininthe
future?”.778%74%8TEMU77%9hagebaumarktmeinsch?ner
Garten77%Outofrespondents
whohaveused
mein
sch?nerGarten,74%
saidthey
would
usethebrandagain.LoyaltyN/A1074%16
Notes:“When
it
comesto
DIY&gardenonline
shops,
which
ofthe
following
brands
areyoulikely
touse
againin
the
future?”;
MultiPick;Base:
n=50,
respondents
who
have
used
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024mein
sch?ner
Garten
has
a
score
of
8%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofmeinsch?nerGartenRank#
BrandBuzz%38%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.8%1OBI2HORNBACHBAUHAUSgarten&freizeit.deTEMU35%333%Outofconsumers
who
knew
thebrand,
8%
saidtheyhadheardaboutmein
sch?ner
Garten
inthemedia.Thisranksthemoutsidethe
Top
10
compared
tootherbrandssurveyed
inthismarket.425%524%6Contorionhagebaumarkttoom24%719%818%92%9G?rtner
P?tschkeDehner17%BuzzN/A1016%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=476,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
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