托業考試試題及答案

一、單項選擇題（每題2分，共10題）1.Themeetingwillbeheld______3p.m.A.inB.atC.onD.for答案：B2.She______totheofficebybuseveryday.A.goB.goesC.goingD.went答案：B3.Thenewsoftwareisvery______touse.A.easyB.easilyC.easierD.easiest答案：A4.They______theprojectlastweek.A.finishB.finishesC.finishedD.willfinish答案：C5.Thecompanyislookingforacandidatewithgood______skills.A.communicateB.communicationC.communicatingD.communicated答案：B6.I'mnotsure______hewillcome.A.thatB.whatC.ifD.which答案：C7.Thereportneedstobe______bytomorrow.A.completeB.completedC.completingD.tocomplete答案：B8.The______oftheproductisveryimportant.A.qualityB.quantityC.qualifyD.qualification答案：A9.He______alotofexperienceinthisfield.A.haveB.hasC.havingD.had答案：B10.Theofficeislocated______thecitycenter.A.nearB.nearlyC.nearbyD.nearness答案：A二、多項選擇題（每題2分，共10題）1.Whichofthefollowingarecommonofficeequipment?（）A.PrinterB.ComputerC.DeskD.Chair答案：ABCD2.Whatskillsareimportantforasalesperson?（）A.CommunicationskillsB.NegotiationskillsC.ProductknowledgeD.Teamworkskills答案：ABC3.Whichofthefollowingarewaystoimproveworkefficiency?（）A.SetcleargoalsB.PrioritizetasksC.UsetimemanagementtoolsD.Takelongbreaks答案：ABC4.Whataretheelementsofagoodresume?（）A.ClearstructureB.RelevantworkexperienceC.StrongskillssummaryD.Professionalappearance答案：ABCD5.Whichofthefollowingaretypesofbusinessmeetings?（）A.BoardmeetingB.TeammeetingC.ClientmeetingD.Trainingmeeting答案：ABC6.Whatshouldyoudoduringajobinterview?（）A.DressappropriatelyB.ArriveontimeC.AnswerquestionsclearlyD.Askquestionsaboutthejob答案：ABCD7.Whichofthefollowingareimportantforbuildinggoodcustomerrelationships?（）A.GoodcommunicationB.FastresponseC.MeetingcustomerneedsD.Ignoringcomplaints答案：ABC8.Whatarethefunctionsofacompany'smarketingdepartment?（）A.BrandpromotionB.MarketresearchC.ProductdevelopmentD.Customerservice答案：AB9.Whichofthefollowingareformsofcommunicationintheworkplace?（）A.EmailB.PhonecallC.Face-to-faceconversationD.Socialmedia答案：ABC10.Whatfactorsshouldbeconsideredwhenchoosinganewproject?（）A.ProfitpotentialB.ResourceavailabilityC.MarketdemandD.Personalinterest答案：ABC三、判斷題（每題2分，共10題）1.Inbusinesscommunication,usingjargonallthetimeisagoodwaytoshowprofessionalism.（）答案：×2.Asuccessfulteamalwayshasmemberswiththesameskills.（）答案：×3.It'snotnecessarytoproofreadanimportantbusinessemailbeforesendingit.（）答案：×4.Timemanagementisonlyimportantformanagers.（）答案：×5.Acompanyshouldonlyfocusonnewcustomersandignoreexistingones.（）答案：×6.Inajobinterview,it'sokaytobad-mouthyourpreviousemployer.（）答案：×7.Usingvisualaidsinapresentationcanmakeitmoreeffective.（）答案：√8.Thehigherthepriceofaproduct,themorepopularitwillbe.（）答案：×9.Teambuildingactivitiesareawasteoftimeintheworkplace.（）答案：×10.Marketresearchisnotimportantforanewbusiness.（）答案：×四、簡答題（每題5分，共4題）1.Q：Whatarethekeystepstoprepareforabusinesspresentation?A：Defineyourpurposeandaudience.Gatherrelevantcontent,organizeitinalogicalstructure.Practiceyourdelivery,includingtoneandbodylanguage.Preparevisualaidsifneeded.2.Q：Whyiscustomerfeedbackimportantforacompany?A：Ithelpsidentifyareasforimprovementinproductsorservices.Showscustomerneedsandexpectations.Canenhancecustomerloyaltyandimprovethecompany'sreputation.3.Q：HowcanoneimproveEnglishwritingskillsforbusinesscommunication?A：Readalotofbusiness-relatedmaterials.Practicewritingregularly,getfeedbackfromothers.Payattentiontogrammar,vocabulary,andproperformatting.4.Q：Listtwowaystohandleworkplaceconflicts.A：Opencommunication:Encourageallpartiestoexpresstheirviews.Mediation:Involveaneutralthird-partytohelpfindasolutionandreachacompromise.五、討論題（每題5分，共4題）1.Q：Discusstheimpactofglobalizationonmodernbusinesses.A：Globalizationexpandsmarketreach,allowingbusinessestoaccessawidercustomerbase.Italsoincreasescompetition.Thereareopportunitiesforcost-effectivesourcing,butculturaldifferencesneedtobemanagedinmarketingandoperations.2.Q：Howcanacompanyfosterapositiveworkculture?A：Promoteopencommunication,recognizeandrewardemployees'efforts.Providegrowthopportunities.Encourageteamworkandasenseofbelonging.Haveclearvaluesandleadershipthatembodiesthem.3.Q：Talkabouttheroleofsocialmediainmodernmarketing.A：Socialmediahelpsbuildbrandawareness,reachtargetaudiencesprecisely.Itenablestwo-waycommunicationwithcustomers,forexample,throughreviewsandcomments.Candrivetraffictowebsitesandboostsales.4.Q：Whatarethechallengesandopportunitie