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CONSUMER&
BRANDBrandKPIs
for
sneakers:New
Balancein
the
United
StatesConsumer
Insights
reportDecember2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
2500Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,ownership,
loyalty,and
media
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
New
Balance’s
performance
inthe
sneaker
market.Fieldwork:February-March
2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Forthis
report
“Usage”indicates
the
specific
“Ownership”Sources:
Statista
Consumer
Insights
Global,
asofDecember202480%
of
New
Balance
owners
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket??New
Balance’s
brandingresonates
more
with
Gen
X?New
Balance
ranksninth
inawareness
within
thesneaker
market?New
Balance
generally
appealsto
women
more
thanmen?Thepopularity
ratingof
New
Balance
is44%?New
Balance
ranksfourth
inownership?Among
New
Balance
enthusiasts,35%
fallunderthehigh-income
category?Interms
of
loyalty,New
Balanceis
fourthinthe?Consumers
want
theirsneaker
brandstohaveUnited
Statesreliability,
authenticity,and
highvalue?New
Balance
hasascore
of
27%
formedia
buzz3Sources:
Statista
Consumer
Insights
Global,
asofDecember2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Awarenessis
the
highest
scoring
KPI
for
New
Balance
at
86%Brand
profile:
snapshotBrand
performance
of
NewBalance
intheUnitedStates86%80%44%30%27%AwarenessPopularityUsageLoyaltyBuzz5Notes:Sneakers‘awareness’,‘popularity’,
‘ownership’,
‘loyalty’and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,248,
all
respondents
(awareness),
n=1,078,
respondents
who
know
the
individual
brand
(popularity),
n=1,078,
respondents
whoknow
the
individual
brand(ownership),
n=322,
respondents
who
have
owned
the
individual
brand
(loyalty),
n=1,078,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024New
Balance’s
branding
resonates
morewith
Gen
XBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations35%35%34%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeNew
Balancebygeneration
versusthe
share
of
industryusers
ingeneral,
we
cansee
thatNew
Balance
islikedby14%
of
Babyboomers
and35%of
Gen
Xers,whereas
the
total
shareof
industryusersis10%
and29%,
respectively.29%26%18%14%ForMillennials
andGen
Z,
34%
and
18%
feel
positivelytowards
New
Balance,versus
35%
and26%.
Socurrently,
forNew
Balance,
Gen
Xconnects
most
withtheirbrandcompared
tothe
overall
industryuser.10%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestosneakers,which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=477,
New
Balance
enthusiast,
n=1,177,
sneakerownersSources:
Statista
Consumer
Insights
Global,
asofDecember2024New
Balance
generally
appeals
to
women
morethan
menBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandenthusiastsof
New
Balance
shows
thatwomen
are
more
likely
tohaveanaffinity
with
thebrand
compared
tomen.LGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesof8%10%88%consumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
New
Balance
hasalowerproportion
of
LGBTQIA+
consumerswhen
compared
tothe
industryusers
ingeneral.50%50%53%47%53%
ofwomen
likeNew
Balancecompared
to
47%
of
men,whereas
forthe
overall
industry,50%
of
women
ownsneakers
compared
to50%
ofmen.90%8%
of
New
Balance
enthusiastsconsiderthemselves
to
bepartof
the
LGBTQIA+community
compared
to10%
amongindustryusers
overall.Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
sneakers,which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=477,
New
Balanceenthusiast,
n=1,177,
sneakerownersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Among
New
Balance
enthusiasts,
35%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
andownerswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.18%21%Single35%36%23%20%CoupleSingleparentNuclear35%
ofNew
Balance
enthusiastsarefrom
high-income
households.New
Balance’s
brandis
generallyenjoyed
more
byconsumers
who
arepartof
anuclearhousehold,
25%
ofNew
Balance
enthusiastshavethiscurrent
living
situation.9%9%25%22%36%33%31%Multi-generational5%6%12%16%29%ExtendedOther8%7%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
sneakers,
which
ofthe
following
brands
do
you
like?”;Multi
Pick;Base:
n=477,
New
Balance
enthusiast,
n=1,177,
sneakerownersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Consumers
want
their
sneaker
brands
to
have
reliability,
authenticity,
and
highvalueBrand
profile:
qualitiesQualitiesownerswant
from
sneakerbrandsForsneakers,
thetopthree
qualitiesowners
want
from
abrand
are
reliability,authenticity,andhigh
value.Authenticity80%Thrill/ExcitementSustainabilityBoldnessClevernessNew
Balance
owners
alsoappreciatethese
key
attributes,indicatingNewBalance
exudesthese
qualities.60%40%20%0%SocialresponsibilityCoolnessThequalitiesthatNew
Balanceenthusiastsare
least
focused
on
areinclusiveness
and
cleverness.ReliabilityExclusivityNew
Balance
shouldwork
on
promotingreliability
to
convert
enthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
sneakers,
which
ofthese
aspects
are
mostimportant
to
you?”;Multi
Pick;
“When
it
comes
tosneakers,whichofthe
following
brands
do
youlike?”;
Multi
Pick;
“When
it
comes
tosneakers,which
ofthefollowing
brands
have
youpurchased
in
the
past
12
months?”;
Multi
Pick;Base:n=322,
New
Balance
owners’,n=477,
New
Balance
enthusiast,
n=1,177,
sneakerownersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Among
New
Balance
fans,
34%
state
that
they
get
excited
about
sneakersBrand
profile:
attitudesWhat
doconsumersthink
ofsneakersingeneral?57%49%35%34%31%28%25%23%20%19%18%17%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrandsIknow
and
trust
aboutsneakers
topicsrelating
tosneakersIget
excitedIliketotalkaboutBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
sneakersdo
youagreewith?”;
Multi
Pick;“When
it
comesto
sneakers,
which
ofthe
followingbrands
do
youlike?”;Multi
Pick;Base:
n=477,
New
Balance
enthusiast,
n=1,177,
sneakerownersSources:
Statista
Consumer
Insights
Global,
asofDecember2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1180%
of
New
Balance
owners
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
sneakers,
theaverage
awareness
ofabrandinthe
United
Statesis64%.
Awareness
of
NewBalance,
however,
is
at86%.Awareness44%
ofU.S.
sneaker
owners
saytheylikeNew
Balance,compared
to
anindustryaverage
brandpopularity
of30%.30%
ofindustryowners
inthe
United
Statessay
theyown
New
Balance,
with
the
average
ownership
ofabrandat20%.BuzzPopularity80%
ofbrandowners
saythey
would
purchasethebrandagain,compared
toanaverage
loyalty
score
of72%.New
Balance
hasbeen
noticed
more
inthe
mediacompared
to
other
brands,with
a“Buzz”score
of27%compared
to
20%.LoyaltyBrandUsageIndustryaverageSooverall,
the
results
showtheir
performance
tobeabove
average
compared
to
theindustry.12
Notes:Sneakers‘awareness’,‘popularity’,
‘ownership’,
‘loyalty’and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,248,
all
respondents
(awareness),
n=1,078,
respondents
who
know
the
individual
brand
(popularity),
n=1,078,
respondents
whoknow
the
individual
brand(ownership),
n=322,
respondents
who
have
owned
the
individual
brand
(loyalty),
n=1,078,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024New
Balance
ranks
ninth
in
awareness
within
the
sneaker
marketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofNewBalanceRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1Nike96%95%92%92%91%88%88%88%86%84%14%2adidas3Puma4Jordan5ReebokChampionConverseSkechersNew
BalanceVansUsingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.678Outofallrespondents,
86%
were
aware
of
NewBalance.
Thisranksthemninth
compared
tootherbrandssurveyed
inthismarket.86%N/A9Awareness1013
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,248,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024The
popularity
rating
of
New
Balance
is
44%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofNewBalanceRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1Nike66%58%44%44%41%39%38%36%35%26%2adidasNew
BalanceConverseSkechersJordanVans3444%Outofconsumers
who
knew
thebrand,
44%
saidtheyliked
New
Balance.
Thisranksthemthirdcompared
toother
brandssurveyed
inthismarket.556%678Puma9ReebokAsicsPopularityN/A1014
Notes:“When
it
comesto
sneakers,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=1,078,
respondents
who
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024New
Balance
ranksfourth
in
ownershipBrand
KPIs
&benchmarking:
ownershipSummaryOwnershipofNewBalanceRank#
BrandUsage
%57%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeing
owned,we
asked
each
respondent:
“When
itcomes
tosneakers,
which
ofthefollowing
brandsdoyou
owncurrently?”.1Nike2adidasSkechersNew
BalanceVans41%30%331%Outofconsumers
who
knew
thebrand,
30%
saidtheyowned
New
Balance.
Thisranksthemfourthcompared
to
other
brandssurveyed
inthismarket.430%528%6ConverseJordanPuma28%725%70%823%9ReebokAsics20%UsageN/A1017%15
Notes:“When
it
comesto
sneakers,
which
ofthe
following
brands
do
youowncurrently?”;Multi
Pick;Base:n=1,078,
respondents
whoknow
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofDecember2024In
terms
of
loyalty,
New
Balance
is
fourth
in
the
United
StatesBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofNewBalance’s
consumersRank#
BrandLoyalty
%85%Afterascertaining
the
ownership
of
abrandinthe
last12
months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablish
whether
abrandisperforming
well
inregard
to
customerretention.
Measuring
brandloyalty
establishes
aclearfeedback
loop
with
customers,
providing
valuableinsightsinto
customer
satisfaction
and
preferences.
Itisalso
apowerful
predictor
to
help
guide
marketingstrategies
andforecast
futuresalesandrevenue
moreaccurately.1Nike20%2VEJA85%3adidasNew
BalanceSkechersJordanVans81%480%580%679%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
sneakers,
whichof
the
following
brandsareyou
likely
topurchaseagaininthe
future?”.779%8Puma74%80%9Converseallbirds73%Outofrespondents
whohaveowned
New
Balance,80%
saidthey
would
purchasethebrandagain.LoyaltyN/A1073%16
Notes:“When
it
comesto
sneakers,
which
ofthe
following
brands
areyoulikely
topurchase
again
in
the
future?”;
Multi
Pick;
Base:
n=322,
respondents
who
have
owned
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024New
Balance
has
a
score
of
27%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofNewBalanceRank#
BrandBuzz%50%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1Nike2adidas40%27%3Jordan32%Outofconsumers
who
knew
thebrand,
27%
saidtheyhadheardaboutNew
Balanceinthemedia.
Thisranksthemfifth
compared
to
other
brandssurveyed
inthismarket.4SkechersNew
BalanceAutry29%527%624%7ConverseallbirdsChampionReebok23%73%821%920%BuzzN/A1019%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=1,078,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
andunlocknewgrowthopportunities.?
Identifyandunderstand
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