城市軌道交通客運(yùn)服務(wù)英語(yǔ)知到智慧樹(shù)章節(jié)測(cè)試課后答案2024年秋成都工業(yè)職業(yè)技術(shù)學(xué)院項(xiàng)目一單元測(cè)試

Accordingtothedifferenceoperationfunctions,thestationcanbedividedinto（）

A:IntermediatestationsB:JunctioncenterstationsC:TransferstationsD:Terminalstations

答案:Intermediatestations；Junctioncenterstations；Transferstations；TerminalstationsAccordingtotheregulationsofChengduMetro,whichofthefollowingitemscannotbebroughtintoastation?（）

A:balloonB:foldingbikeC:daggerD:guidingdog

答案:balloon；dagger；guidingdogWhichofthefollowingfacilitiescanbeusedintheprocessofpurchasingaticket?（）

A:TVMB:BOMC:FASD:AGM

答案:TVM；BOMCommemorativesinglejourneyticketwillberecycledbyEXG.（）

A:對(duì)B:錯(cuò)

答案:對(duì)Whatkindofticketisusedbymaintenancepersonneltotestequipment?（）

A:TimesticketB:TestticketC:StaffticketD:Exitticket

答案:TestticketWhichofthefollowingisnotapartofaTVM?（）

A:TicketandChangeexitB:TouchscreenC:StatusbarD:Recyclingslot

答案:RecyclingslotPassengercouldnotpasstheAGMifhis/herStoredValueTicketisoutofbalance.（）

A:對(duì)B:錯(cuò)

答案:對(duì)EXGcanalsobecalledinboundAGM.（）

A:錯(cuò)B:對(duì)

答案:錯(cuò)Thesentence“Mindthegapbetweenthetrainandtheplatform”isnormallyusedwhenpassengersare.（）

A:toppinguptheirSVTB:gettingonoroffthetrainC:purchasingtheirticketsD:passingthroughsecuritycheck

答案:gettingonoroffthetrain

項(xiàng)目二單元測(cè)試

Youshoulddowhateveryoucandotocalmthedifficultsituationdown,whetheritembarrassedthepassengersornot.（）

A:對(duì)B:錯(cuò)

答案:錯(cuò)Whiledealingwithpassenger’scomplaint,whichisthefirststep?（）

A:ComplaintresolutionB:ServiceimprovementC:ComplaintinvestigationD:Complaintacceptance

答案:ComplaintacceptanceInwhichsituationcouldapassengerrideforfree?（）

A:BeadisabledwithvaliddocumentB:BeanactivememberofChinesePeople'sLiberationArmyC:Beachildlessthan1.3meterstallD:Beacelebrityoraninfluencer

答案:Beadisabledwithvaliddocument；BeanactivememberofChinesePeople'sLiberationArmy；Beachildlessthan1.3meterstallAccordingtothepolicyofChengduMetro,passengershouldexitwithinminutesafterentry.（）

A:240B:60C:200D:120

答案:240Whattimerangearethenon-peakhoursofChengduMetro?（）

A:6:30-7:30amB:7:30-9:00amC:7:39-9:00pmD:5:30-7:00pm

答案:6:30-7:30am；7:39-9:00pmHowmanyaccompanypersonsareallowedtotakethesametrainforfreewithaseveredisablepassenger?（）

A:1B:3C:0D:2

答案:1

項(xiàng)目三單元測(cè)試

Ifapassenger’sluggageismissing,youshouldaskhim/hertowritedownitscharacteristic.Itiscalledregistrationstepinhandlinglostproperty.（）

A:對(duì)B:錯(cuò)

答案:對(duì)Asastationattendant,whichofthefollowingistherightthingtodo?（）

A:Ifyoufindcash,youmustfillintheRegistrationFormofLost.B:Ifyoufinddangerousgoods,youmusttransferthemtothemetropoliceatonce.C:Ifyoufindfoodandperishablegoods,youmusttransferthemtotheLostandFoundCenter.D:Ifyoufindthegenerallost,youmustsendthemtotheLostandFoundCenter.

答案:Ifyoufindcash,youmustfillintheRegistrationFormofLost.Assoonasthestationiscrowdedwithpassengers,Wemustcontrolpassengerflowandrefundtheirtickets.（）

A:對(duì)B:錯(cuò)

答案:錯(cuò)FordecisioncriteriaoftheFirst-degreelargepassengerflow,whatpercentoftheeffectiveareawillpassengersattheplatformcover?（）

A:70%B:80%C:90%D:60%

答案:80%Whatisnottherightsuggestionforpassengersincaseofgettingcaught?（）

A:PleasereopenthePSD.B:Pleasewaitforthenexttrainincaseunnecessaryinjuryhappens.C:Pleasegetreadyaheadoftime.D:Pleasedon’tgetoffwhenthePSDisclosing.

答案:PleasereopenthePSD.Ifsomethingfallsdownintotheraillinearea,firstofall,weshouldcheckwhetheritwould(C)thetrainservice.（）

A:affectB:haveaffectonC:effectD:haveeffecton

答案:affect；haveeffectonHowmanyemergencystopbuttonsshouldbeinstalledoneachsideoftheplatform?（）

A:3B:4C:2D:1

答案:2Whichofthefollowingsituationdoesnotneedbroadcasting?（）

A:AGMfailureB:temporarystopC:AFCfailureD:powerfailure

答案:AGMfailureWhichofthefollowingdoesnotbelongtoservicetimelighting?（）

A:emergencylightingB:guidinglightingC:thelightingforequipmentandmanagementareasD:advert