NewlyCompiledMPAEnglishCourseListening&SpeakingUnitOneGreetings&IntroductionsListeningA1.Kenji:ThisismyfriendSusan.

Sam:Hi,Susan.I’mSam.

Susan:Hi,Sam.2.Young:I’d

likeyoutomeetmyteacher,

Mr.Page.

Adele:It’snicetomeetyou.

Mr.Page:It’snicetomeetyou,too.3.John

Walker:Hello,I’mJohnWalker.

Anuschka

Neuwald:It’sgoodtomeetyou,Mr.Walker.I’mAnuschka

Neuwald.4.Guy:Hi,I’mGuy.Areyouanewstudent

too?

Paula:Yeah,I’mPaula.5.Jorge:Idon’tthinkwe’vemet.I’mJorge

Silva.

Mr.McCabe:It’sapleasuretomeetyou,

Jorge.I’mMr.McCabe.

I’llbe

yourcounselor.ListeningB1.AtAParty

Mark: Hey,George!ThisisSal,my brother.George: Itiscertainlyapleasureto meetyou,Sal.Sal: Nicetomeetyou.

2.InTheClassroomMr.Macy:I’mMr.JohnMacy,

yourgrammarteacher.Mike: Yo,what’sup,Teach?

3.InTheCafeteriaStephanie:Hello,Victor.I’dlikeyouto meetanewclassmate. ThisisKaren.Victor: Hey,Karen.Nicetomeetyou.Karen: Nicetomeetyou.

4.AtHomePaul:Patrick,thisismymother,Mrs. DorisBluefield.Patrick: Hey,Doris.How’sitgoin’?Mrs.Bluefield:Welcometoour home, Patrick.ListeningC1.a:Hi! b:Hello. a:It’saniceday,isn’tit? b:Yes,andtheweatherisgoingto bewarmallweek…2.a:Didyouseethepaperthismorning? b:No,why? a:Therewasaterribleaccidenton theroadintotown! b:Really?Whathappened?…3.a:Didyouseethefootballgame onTVlastnight? b:No,whowasplaying? a:TheGreenBayPackersandthe DetroitLions. b:Whatwasthescore?…4.a:Whenisitgoingtostopsnowing? b:OnTVtheypredictedsnow until evening. a:Ohno,really? b:Yes,andanotherstormismoving in!…5.Robert:Mr.Caldwell,I’dlikeyouto meetmymother.Mr.Caldwell:Mrs.Rienzo,I’mpleased tomeetyou.Mrs.Rienzo:Robertenjoysyourclass verymuch.Mr.Caldwell:Thankyou.Ienjoyhaving himinclass.Mrs.Rienzo:Itwasverynicemeeting you.Mr.Caldwell:Samehere.Good-bye.

WHOmakessmalltalk?thosewhodonotknoweachotheratallpeoplewhoareonlyacquaintancesofficeemployeescustomerservicerepresentatives,waitresses,hairdressersandreceptionistsWHATdopeoplemakesmalltalkabout?weathercurrenteventssomethingthatyouandtheotherspeakerhaveincommonschool/workWHEREdopeoplemakesmalltalk?wherepeoplearewaitingforsomething(busstops,boardingarea,doctor’swaitingroom,inqueues,elevators,lunchrooms,restrooms,socialeventsWHENdopeoplemakesmalltalk?thefirsttimeyouseeormeetsomeoneonagivendayduringabreakinameetingorpresentationwhenthereisverylittlenoiseWHYdopeoplemakesmalltalk?breakanuncomfortablesilencefilltimebepoliteTaboospersonalinformation(age,salaries,divorce,weight,etc.)bodynegativecommentsorprivateissuesaboutanotherpersoncontroversialissues(religionorpolitics)anissuethattheotherpersondoesnotseemcomfortablewithorinterestedinAtaBusStopnotcommontodiscusspersonalinformationrelatingtoworknotacceptabletodiscusssalariestoopersonalpoliticsisnota“safe”subjectThewomansuggestedthatshewanttoendtheconversation.Themandidnottakethehint.notanappropriatetimetostartanewconversationAtaPartyrudenottosayanythingoranswersomeonekeepnegativecommentsoutoftalknotappropriatetodiscusssalariesBodiesarenota“safe”topic.Themandidnottakethecuethatthewomanwantstoendtheconversation.“Wait”isaverydirectwordthatshouldneverbeusedinsmalltalk.Religionisnota“safe”subject.UnitTwoNonverbalCommunicationListening1.posture,gesture,expressionsofface,movementsoftheeyes,distanceandspacingbetweenpeople2.1)awaveofthehandshows

politeness 2)glanceatyourwatchshowsyour

impatience 3)alovinghugshowsyoursympathy 4)shakingfistshowsangerand

urgency3.OKintheUnitedStates

moneyinKoreaandJapan

somethingoffensiveinBrazil4TypesofN.V.C.PhysicalAestheticSignsSymbolicA.PhysicalN.V.C.facialexpressionstoneofvoicesenseoftouch&smellbodymovementB.AestheticN.V.C.playinginstrumentalmusicdancingpaintingsculptingC.Signssignalflags21gunsalutepolicesirensD.SymbolicN.V.C.religiousstatusego-buildingsymbolsUnit3StressedWords&IntonationObjectivesUnderstandtheimportanceofstressandintonationinsocialinteractionUsecorrectstressandintonationtoexpressideasandemotionsImprovepronunciationbyfocusingonstressandintonationVocabularystressintonationpitchtonerhythmmelodyIntonationinTagQuestionsThisisawonderfulparty,isn’tit?Youhaven’tseenmydictionary,haveyou?Thisbusisalwayslate,isn’tit?Thislinedoesn’tseemtobemoving,doesit?Theorangesareonsalethisweek,aren’tthey?6.

It’sgoingtobeahardclass,isn’tit?7.Youdon’tknowwhereIcanfindamailbox,doyou?8.Thetestwasprettyeasy,wasn’tit?ReviewLessonsPronouncing

AmericanEnglishUnit4EffectiveListeningListening

A.On-the-jobcommunicationtime

1.55%onlistening2.23%onspeaking3.13.3%onreading4.8.4%onwritingB.Onelisteningmistake=

lossof$15

C.Examples1.Lis.error:deliverypersonneglected

tocheckoilinvanbefore

settingout

Loss:motorburnedout2.Lis.error:officeworkerfailedtohear

instructionofdistributing

salesadtoeachcashier Loss:goodwilllostII.ListeningSkills A.Behelpful B.Beempathetic C.Beattentive D.BeresponsiveIII.AGreekphilosophersaid

thatweshouldlistenmoreand

talkless.（HEAR)HelpEmpatheticAttentiveResponsiveUnit5ParticipatinginSocial

EventsVocabularysocialeventinvitationholidaysfestivalsWarming-up(1)

achild’sbirthdayparty(2)awedding(3)afuneralControlledPracticeAYou:Thankyou.I’dloveto.You:Yes.Butcanyoutellmeyour

address?You:I’mafraidI’venoideawhereitis./

HowcanIgetthere?You:Igotit.Bytheway,shallIbring

anything?You:Thanksforinvitingme.You:Seeyouat6:30p.m.onSaturday.You:Ihavetogonow.Thankyou

forthedeliciousmeal.Ihadaverygoodtimewithyourfamily.You:Theyarereallynice.I’msogladI

came.You:I’dlikethat.Thanksagain.

Good-bye.

ControlledPracticeBYou:

Excuseme.You:Iseesomethinginterestinghere

onthemenu.Canyoutellwhatitis?You:Whatisspecialaboutthesauce?You:Itsoundsgood.I’dliketohaveatry.You:What’sthedifference?You:I’dlikeitwelldoneplease.You:Yeah.I’dlikeahamburgerwith

ketchupwithoutonions…afrenchfriesandalargeCola.You:Togo.You:Howmuchwillthatbe?ChineseTraditionalFestivalsTheSpringFestivalThePureBrightnessTheDragonBoatFestivalTheMid-AutumnFestivalTheLanternFestivalTheDoubleSeventhTheDoubleNinthFestivalUnit6Organization&ResponsibilityVocabularyorganizationalstructureexecutiverationalizationmatrixsubsidiaryaffiliate

HierarchyResponsibility/FunctionsTitlesAffiliatesHierarchy(be)headedby…(be)ledby…reportto…(be/work)under…workfor…(be)accountableto(be)responsibletosb./for(doing)sth.(be)answerabletosb./forsth(be)supportedby(be)assistedbyResponsibility/Functions(be)responsiblefortakecareoflookafter(be)inchargeofdealwithhandleBoardExportSalesManagingDirectorRossomonGermanyRossomon

JapanRossomonFranceHumanResourcesFinanceManagementServicesResearch

&Development5Regional

ManagersNorthSouthEastWest

CentralMarketingTechnicalServicesPresidentChiefExecutiveOfficeofTheOmbuds-manIndependentCommissionAgainstCorruptionHongKongMonetaryAuthorityPolicyBureauCentralPolicyUnitPolicyBureau/DepartmentsAuditCommissionPublicServiceCommissionFinancialSecretaryChiefSecretaryForAdministrationSecretaryforJusticeDepartmentofFinanceDepartmentofAdministrationDepartmentofJusticeUnit7UsingtheTelephoneListeningAWillyouhold?MayItellDr.Smithwhoiscalling?

ThisisJimJones.Who’scalling?Whoisthis?Whomdoyouwishtospeakto?/CanItakeamessage? Yes,pleaseaskhertoreturnmycallat654-9234./Pleasehavehercallmebackat654-9234.5. Youhavethewrongnumber.6.Hello,mayIspeakwithJoseGarcia?7.Hello.ThisisJoe’sPizza. Yes.I’dlikealargecheese… Iliveat435MelvilleStreet. Thanks.I’llbelookingforyou.8.Hello.ThisisAnnaJoseph.MayIspeakwith… I’msorry,butshe’snotherenow. Yes.PleasetellherIcalledto…

Askherto…ListeningBMindYourMannersthe3rdringidentifyyourself+dept./org.Willyouhold? nomorethan45seconds offertocallthecustomerbackProjectYourPersonalitySpeakloudlyenoughtobeheard,butnottooloudlySpeakclearlySpeakinapleasanttone.KeepbackgroundnoisetoaminimumUsecorrectgrammar&pronunciationBesensitivetotheotherperson’ssituationControlledPracticeAPerson:Youhavethewrongnumber.Person:Whatnumberdidyoudial?Person:Thisis6251-1819.Tryitagain.Person:That’sokay.Good-bye.You:Thereisnooneherebythatname.You:Yes,I’msure.Youhavethewrong

number.You:No,itisn’t.You:That’sokay.Good-bye.Unit8JobRoutinesControlledPracticeAa:Doyouhavebreakfaststraightaway?a:So,whendoyousitdownfor/tohavebreakfast?a:Whatdoyoudoafterbreakfast?a:Whichpapersdoyouread/take?a:Whendoyouleavefortheoffice?a:Whatdoyoudofirst?a:Doyouhaveasecretary/Don’tyouhaveasecretary?a:Doyouusuallystayintheoffice?a:Howoftendoyougo/travelabroad?ControlledPracticeCthreetimesadaytwiceadayeverythreemonthsonceaweekannuallytwiceayeareverymonthUnit9PreparingfortheAgendaDay/date:Wednesday12th,Sept.Time:2:30p.m.Distribution:Dept.Managers;MDAgendaMarketingreport:EuropeanmarketMarketingreport:FarEastmarketReviewofmarketresearchactivitiesAdvertisingcampaignInvestmentinnewequipmentComputerizationofmarketresearchprogrammeAOBUnit10ExpressingOpinions

Stating

FactsIt’swell-knownthat… It’safactthat… I’mpositivethat… I’m(absolutely)surethat…

StatingOpinionsInmyopinion… Frommy(pointof)view… Ithink/believe/feelthat…

TechnologyGoodBadNeutralcomputerseuthanasiaabortionbirthcontrolanimalexperimentationvideogamesnuclearpowergeneticengineeringthePREPformula(impromptu)PointofviewReasonsEvidenceorexamplesPointofviewrestatedDoyouthinktheworld’sgovernmentsareworkingtogethereffectivelytomakesureweallliveinahealthyenvironment?(P)Afterlisteningtoyesterday’slecture,yes,Ido.IwassurprisedattheeffortsthattheUnitedNationsGeneralAssemblyhasfocusedontheenvironment.(E)Forexample,theindustrializednationshavesetstrictgoalsonreducingairpollutionandgreenhousegasesfortheyear2010.(P)Soyes,theworld’sgovernmentsseemtobeconcernedandworkingtoimprovethesituation.Doyouthinkourgovernmentisworkingeffectivelytopreservepeople’shealth?

Doyouthinkitisjustifiedtoinstallthev-chipintelevision?PointofviewReasonsEvidenceorexamplesPointofviewrestated?Doyouthinkexaminationre