《民航地勤英語》教學設計一、教學基本信息課程名稱《民航地勤英語》授課學時2授課教師授課班級授課題目Task2IrregularFlightService二、教學目標知識目標UnderstandhowtodealwithirregularflightserviceKnowinghowtonotifypassengersofsomepointsthatshouldbepaidattentiontowhentheydealwithirregularflightservice能力目標InformpassengersoftheirregularflightserviceLearntobeprofessionalwhenreplyingtopassengers’inquiries素質目標Developproblem-solvingqualitywhendealingwithirregularflightservice三、教學重難點教學重點AskandanswerdifferentquestionsaboutIrregularFlightServiceWordsandsentencestructuresrelatedtodifferenttypesofIrregularFlightService教學難點AskandanswerdifferentquestionsaboutIrregularFlightService四、教學資源與教學方法教學資源TheTeacher’sReferenceBook教學方法situationteaching、methodtask-basedapproach、discussionmethod五、教學過程教學過程與內容師生活動時間分配Step1.Lead-inAskstudentstoselecttherightexpressionbelowforeachpicturethatshowsthereasonforflightdelaysorcancellations.Leteveryonetrytofindsomewaystoeasethepassengers’anxietywhentheirflighthasbeendelayedorcanceled.第一步：介紹背景知識，創設語言環境1. 看圖匹配，使學生了解各種飛機延遲或取消的情況2. 小組討論，讓學生提出一些安撫乘客的方法及其英文表達3. 適當進行德育滲透Tletsstudentstrytoselecttherightexpressionbelowforeachpicturethatshowsthereasonforflightdelaysorcancellationsandfindsomewaystoeasethepassengers’anxietywhentheirflighthasbeendelayedorcanceled10minStep2.KnowledgeReserve1. keysentencesTeachershowsthekeysentencesofthetwodialoguesuchas:(1)Flight××willbedelayedfor××hoursduetoaircraftmaintenanceatourairport.(2)Wedon’tknowtheextentofthedelayexactly,maybeanhourorevenlonger.(3)Wewouldofferyoufreeaccommodationand××yuanascompensation.Tomorrowmorning,wewillarrangebusestopickyouup.(4)IcaneitherrebookyouonthesameflighttomorrowormakeareservationforyouontheFlight××today,whichdoyouprefer?2.PracticeTeacherasksstudentstodosomerecitework.第二步：知識儲備句子閱讀知識儲備中關于描述航班延誤時所用到的各類句子，兩人一組，一個人說中文，一個人說英文，相互練習，鞏固對相關句型的掌握TreadsthesentencesTletsstudentstoreadthekeysentencesformanytimesTletsstudentsworkinpairs.OnespeakstheChineseandtheothertellstheEnglishsentences練習根據關鍵句型，做一些背誦練習，掌握關于航班延誤的一些表達方式Tletsstudentsrecitethesentences10minStep3.DialogueDialogue11.Wordsairtrafficcontrol 空中交通管制besimilarto 與……相似takeoff 起飛runway /?r?nwe?/ n. 跑道2.ListeningPracticeItisduetotheairtrafficcontrolattheairport.Thatissimilartotrafficcontrolontheroad.Weareinformedthattherearemanyflightswaitingtotakeoffsothattherunwayisbusynow.Pleasepayattentiontothelatestannouncementaboutyourflight.Dialogue21.wordsconference /?k?nf?r?ns/ n. 會議Gladtobeofservice. 很高興為您服務。2.keysentencesIamsorrytoinformyouthatyourflighthasbeendelayedduetotheheavyfog.ButImustarriveinShenzhenby10amtomorroworIwillmissaveryimportantconference.I’lltryandseeifIcanputyouonanotherflight.I’llendorseyourtickettoAirChinaandchangethereservationdetailsonyourticket.Dialogue31.wordsmechanical /m??k?n?kl/ adj. 機械的appointment /??p??ntm?nt/ n. 約定rebook /ri?b?k/ v. 重新訂票upsetting /?p?set??/ adj. 令人苦惱的compensate /?k?mpense?t/ v. 補償accommodation /??k?m??de??n/ n. 住宿2.keysentencesIthasbeencanceledbecauseofsomemechanicaltroubles.Ifyoupreferarefund,wewouldrefundyouthefullfareticket.Ihaveaveryimportantappointmentwithmyfriend.Couldyourebookthenextflightforme?That’sveryupsetting.Allright,pleaserebookmeontheearliestflighttomorrow.Anddoyoucompensateusforhotelexpenses?Dialogue41.wordsmaintenance /?me?nt?n?ns/ n. 維修remain /r??me?n/ v. 留待Singapore /?s??g??p??/ n. 新加坡coupon /?ku?p?n/ n. 優惠券2.keysentencesIfyouhaveanyproblemsorquestions,pleasecontacttheirregularflightservicecounter.WeregrettoannouncethatFlightCA6102toBeijinghasbeencanceledduetoairtrafficcontrol.第三步：對話對話1：航班短時間延誤閱讀單詞(1)教師帶讀生詞，學生跟讀重復，練習生詞(2)教師講解生詞，學生讀生詞，教師提示發音技巧及糾正發音錯誤(3)教師引導學生聯想一些關于航班延誤的單詞，培養學生的發散思維TreadwordsandSsasfollowsTgivesSs30secondstoreadwordsthreetimesTreadandSrepeatTletssomeSstoreadwords,TcollectssomemistakesofpronunciationTletssomeSstoputforwardsomerelatedwords2.聽對話(1)教師播放關于航班短時間延誤的音頻，學生填補空白，鍛煉學生的英語聽力(2)讓學生聽第二遍對話，復習劃線句子，讓學生積累航班短時間延誤相關的英文表達TplaysthevideoandSfillinthebracketsSlistentothedialoguesagainandrepeattheunderlinedsentences對話2：航班長時間延誤1.單詞(1)學生熟悉與航班長時間延誤相關的單詞，掃清聽力障礙(2)教師引導學生在英文語境中理解單詞的含義，培養學生的推理和理解能力TgivesstudentsafewminutestoreadwordsandfamiliarizethemselveswiththeirmeaningsTencouragesstudentstogetthemeaningofwordsbasedonthecontext2.聽對話(1)教師播放關于航班長時間延誤的音頻，引導學生注重劃線部分并重復(2)教師組織學生根據對話分配角色，以航班長時間延誤為情景，進行角色模擬，提高學生的表達能力SlistentothedialoguesandrepeattheunderlinedsentencesSworkinpairsandroleplaythedialogues對話3：航班取消1.單詞(1)學生熟悉航班取消相關的單詞(2)老師說中文含義，隨機選學生說出相應單詞，使學生更加了解單詞發音TgivesstudentsafewminutestoreadwordsandfamiliarizethemselveswiththeirmeaningsTsaystheChinesemeaningandpicksStotelltheEnglishwords2.聽對話(1)教師播放航班取消的音頻，引導學生完成填空練習(2)教師組織學生根據對話分配角色，進行角色模擬，通過航班取消相關的情景對話，提高學生的表達能力(3)教師引導學生完成書上的翻譯練習，提高學生的理解深度與翻譯能力SlistentothedialoguesandfillinthebracketsSworkinpairsandroleplaythedialoguesTasksStotranslatethefollowingsentencesintoChinese對話4：機場廣播1.單詞(1)教師帶讀生詞，學生跟讀重復，練習生詞(2)教師講解生詞，學生讀生詞，教師提示發音技巧及糾正發音錯誤TreadwordsandSsasfollowsTgivesSs30secondstoreadwordsthreetimesTreadandSrepeatTletssomeSstoreadwords,Tcollectssomemistakesofpronunciation2.聽對話(1)教師播放關于機場廣播的音頻，學生填補空白，鍛煉學生的英語聽力(2)讓學生聽第二遍對話，復習劃線句子，讓學生積累航班短時間延誤相關的英文表達TplaysthevideoandSfillinthebracketsSlistentothedialoguesagainandrepeattheunderlinedsentences30minStep4.Reading1.Wordsinterrupt，打斷travel-weary，旅途勞累frustrate，使受挫折reputation，名聲post，發布negative，負面的review，評論outlet，插座PwC ，普華永道咨詢公司companion，同伴no-brainer，明擺著的事情，容易決定的事petpeeve，不能忍受的事grab，抓住；攫取amenity，便利設施CustomerBillofRights，客戶權利法案》2.textTletsstudentstodrawthelanguagepointssuchas:Angrycustomersoftentaketosocialmediainmomentsliketheseandhurtthereputationofanairlinebypostingnegativereviews.PassengerswhogetstuckattheairportgatewithoutWiFioraccesstoelectricaloutletstochargetheirmobiledevicesmaygetangryquickly,especiallyiftheyneedtocontacttheofficeabouttheirdelay.Passengerswanttoknowiftheyhavetimetograbanin-airportmassage,visitthegymprovidedbysomeairportsorgrababitetoeat.Thedocumentpromisesthatcustomersexperiencingdelayswillhaveaccesstofreedrinksand,dependingonthesituation,someareevenofferedrefunds.第四步：閱讀短文1.閱讀單詞(1)教師帶讀生詞，學生跟讀重復，練習生詞(2)教師講解生詞，學生讀生詞，教師提示發音技巧及糾正發音錯誤(3)注重詞性的介紹TreadwordsandSsasfollowsTgivesSs30secondstoreadwordsthreetimesTreadandSrepeatTletssomeSstoreadwords，TcollectssomemistakesofpronunciationTsaysChineseandpartofspeech,Ssreadthewordsaloud2.反復閱讀短文，劃出重點(1)教師給學生幾分鐘時間通讀短文:讓乘客忘記航班延誤的4種方法，了解文章大意(2)教師帶領學生翻譯短文，理解所學課文(3)根據短文內容的理解，完成對應的練習，鞏