Roomtohaveagreatstart成的開Driver司機HotelLevel:店級JobBand:位級

IV99

Department:門ReportsTo:屬級

Division務BellCaptain,Concierge,FrontOfficeManager李班禮主，廳經OVERVIEW職位概述

Provideefficienttransportservicesforguestsandhotelexecutives.為客人酒店高提供交服務。AtInterContinentalHotels&Resortswewantourgueststofeelspecial,cosmopolitanandInKnowwhichmeansweyouto:

Becharmingbybeingapproachable,havingconfidenceandshowingrespect.Stayinthemomentbyunderstandingandanticipatingguests’needs,attentivetakingownershipofgettingdone.Makeitmemorablebybeingknowledgeable,sharingstoriesandshowingyourstyletocreatemomentsthatmakepeoplefeelspecial.在洲酒及假，我們希望賓客感覺風格獨特、時尚現代和入洞悉這意味們需要：

親切、滿自信體現尊來展現有力你。理解和測賓客需要、到細心到、具人翁精、把事辦好，持注下見多識、分享歷、展你的風來創造人感覺別的時，做到令人難。DUTIESANDRESPONSIBILITIES作職責

Responsibleforsafetransferofguestsalldeterminedlocations負責將人從所指定地安全送Createguestsatisfactionthroughapleasingpersonality,effectivecommunicationskillsandshouldbefirsttogreettheguestaspertimeoftheday憑借令愉快的格和有的溝通巧取得戶的滿，并且要主動客人打呼Maintaingoodknowledgeofthecityrouteslocationsandhotelfacilities熟知城路線、點和酒設施Maintainknowledgeofflighttimingsandassistguestinhandlingandloadingbaggagewheneverrequired知曉航時間，按客人求協助處理和載行李

Maintainahighstandardofpersonalhygieneandbewellgroomedandwelldressedalltimes保持個衛生，隨時保持個形象和著整潔Doutmosttolearnnamesofguests,especiallyrepeatlongstayingguestsremainingalerttosituationstoofferassistance盡力熟客人的字，特是熟客長包房客人，意觀察況以向人提供助Assistinvaletparkingwhenassignedanyduty在沒有作任務協助代泊車Maintaindetailedknowledgeoffacilitiesandservicesofthehotelanduseknowledgetopromotethehoteltoguests熟知酒設施和務情況并以此客人推酒店Keepabreastofactivitiesyourcitywhichmayaffectdrivingtimesorroutesandrelaythistomanagement了解所城市的動，如現可能響駕駛間或路的情況向管理匯報Responsiblefortheupkeepandcleanlinessthecarusedforguesttransferandassistwithmaintainingvehiclestohotelpresentationstandards負責載車輛的養和清，并按酒店形標準對輛進行護PerformsotherdutiesmaybeassignedbytheRoomsDivisionManager執行房部經理能分派其它任ACCOUNTABILITY責任范圍Numberofemployeessupervised管理的員DirectN.A.直接

無IndirectN.A.間接

無AnnualOperatingProfit/PayrollBudget–年度經營潤和薪金算

N.A.無Metrics–主要績效標

Completionofassignedtasks完成分給的工的情況DecisionMakingResponsibilities(DecisionRights)–決策職責決策)﹣Pageof4第2頁，4頁

N.A.無QUALIFICATIONSANDREQUIREMENTS任職要求RequiredSkills–技能要求

Communicationskillsareutilizedsignificantamountoftimeinteractingwithothers;demonstratedabilitytointeractwithcustomers,employeesandthirdpartiesthatreflectshighlyonthehotel,thebrandandtheCompany.擁有在他人交時大多時間所用的溝技能；全代表店，品和公司顧客，工和第方交往的能。AbletoreadandwriteEnglish能夠讀英語Validdriver’slicenseforHotelvanand擁有駕酒店面車和汽所需的效駕駛照。Qualifications–學歷

HighSchool.高中Experience–經驗

1yearexperienceinguestserviceorasadriver.1年賓客務或司的經驗Thestatementsinthisjobdescriptionareintendedtodescribetheessentialnatureandlevelofworkbeingperformed.Theynotintendedtobe