Roomtohaveagreatstart成的開Spa/HealthClubTherapist溫泉中心健身俱樂理療師HotelLevel:

IV

Department:Division店級JobBand:位級

—88

門ReportsTo:屬級

務Recreation/HealthManager樂，身樂經OVERVIEW職位概述

Utilizespecialistskillstoperformbeautytreatmentswhichofferhighestlevelservicecustomers.憑借專技能向戶提供高水準美容服。AtInterContinentalHotels&Resortswewantourgueststofeelspecial,cosmopolitanandInKnowmeansweneedyouto:

Becharmingbybeingapproachable,havingconfidenceandshowingrespect.Stayinthemomentbyunderstandingandanticipatingguests’needs,attentivetakingownershipofgettingdone.Makeitmemorablebybeingknowledgeable,sharingstoriesandshowingyourstyletocreatemomentsthatmakepeoplefeelspecial.在洲酒及假，我們希望賓客感覺風格獨特、時尚現代和入洞悉這意味們需要：

親切、滿自信體現尊來展現有力你。理解和測賓客需要、到細心到、具人翁精、把事辦好，持注下見多識、分享歷、展你的風來創造人感覺別的時，做到令人難。DUTIESANDRESPONSIBILITIES作職責

Conductsanumberofdailyinspectionsensurecleanlinessofareasmanagement,reportingdefectsandcleanlinessissuestoappropriatepersonnel每日進數次視，以確自己所區域的潔，并有關人匯報存的缺陷清潔方的問題EnsurecleanlinessincludesmanagementofArea保證清，包括溫泉中區域的理。MaintainHealthandSafetyaspectsofSpa維護溫中心的康與安。Ensureequipmentinworking保證設的正常轉。CP/Job_description_CustomTemplate/CMH_ROW/ZH-CN/A4/04.2012

Participatein“productknowledgedaystolearnaboutnewproductmethods參與“產知識”活，了解產品和方法。Maintainmarkettrends了解市趨勢。Administeruniformity/consistencyintreatments保持美方法的一性和致性。Sellproductsinlinewithcustomer按照客需求對品進行售。Keepuptodatenewtreatments了解最的美容法。Learnproductsandingredients了解產和配方料。Bewellpresentedworkareasandstationsandpracticethe“cleanasyou”policy保持工區域和位的外，走到哪兒打掃到兒。Cleanupatendeachshiftandafterservicingeachclient在完成客戶的務后交時，將作區域掃干凈Recognizeopportunitiestosell,addonsell,upsell確定開銷售、加銷售提高銷的機會Applysuggestiveretailsellingtechniquestomaximizeservice使用推性零售巧，向人提供越的服。Minimizestockwastageknowingtheexactamountsforregime通過掌每種美法所需確切用來盡量少庫存費。Maintainstockcontrol/levels保持庫控制水。Workinlinewithbusiness按照業需要進工作。BeawareoftheHotelsEnvironmentalProgramandcarryoutdutiesinyourdaytodaytasksbearingthisinmind熟悉酒的環保劃，并其用于常工作。Maintainthoroughknowledgeofallemergencyprocedures具有完的應急施的知。Ensurethesecurityofguestsandchildren’sbelongings確保客和兒童物品的全。EnsureadequatesuppliesoflinenaremaintainedintheKidsclubappropriatelystored確保兒中心備布充足布草供并正確存放。Pageof4第2頁，4頁

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ACCOUNTABILITY責任范圍Numberofemployeessupervised管理的員DirectN.A.直接

無IndirectN..A.間接

無AnnualOperatingProfit/PayrollBudget–年度經營潤和薪金算

N.A.無Metrics–主要績效標

Completionofassignedtasks完成分給的工的情況DecisionMakingResponsibilities(DecisionRights)–決策職責決策

WithinauthorityasassignedforHotelBandrole酒店級職權范內的事QUALIFICATIONSANDREQUIREMENTS任職要求RequiredSkills–技能要求

Communicationskillsareutilizedsignificantamountoftimeinteractingwithothers;demonstratedabilitytointeractwithcustomers,employeesandthirdpartiesthatreflectshighlyonthehotel,thebrandandtheCompany.擁有在他人交時大多時間所用的溝技能；全代表店，品和公司顧客，工和第方交往的能力AbletoreadandwriteEnglish能夠讀英語Qualifications–學歷

HighSchoolorVocationalCertificateintherapyequivalentPageof4第3頁，4頁

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按摩理或相關業的專證書Experience–經歷

1yearrelatedexperience,oranequivalentcombinationofeducationexperience.1年相關作經歷或與此當的教和相關作經驗合的背。Thestatementsinthisjobdescriptionareintendedtodescribetheessentialnatureandlevelofworkbeingperformed.Theynotintendedto