1、GROOMING IN MARRIOTT儀容儀表在萬(wàn)豪By the end of the course, you will be able to:在本次培訓(xùn)結(jié)束之際，你將能夠： Importance of the grooming standard 說(shuō)出儀容儀表的重要性 Explain the standard grooming 闡述出酒店員工儀容儀表標(biāo)準(zhǔn) Please list the hygiene standard of the staff 列舉出員工的個(gè)人衛(wèi)生所注意的有哪些Objective課程目標(biāo)First Impression 第一印象Gain credibility 獲取信任Cr

2、eate personal relationship 建立個(gè)人情誼Represent the company 代表公司 1st Step in Marriott 邁入萬(wàn)豪第一步Appearance 儀容：通常是指人的外觀、外貌。重點(diǎn)是指人的容貌。WHAT IS GROOMING什么是儀容儀表？Manner 儀表：即人的外表，包括舉止、姿態(tài)、風(fēng)度等。Hairs頭發(fā) Clean and dandruff-free 清潔無(wú)頭屑 Well-trimmed and well-combed 修剪、梳理整齊 Hair length that is below neck level must be banne

3、d with a plain black hair clip/ribbon. 過(guò)頸長(zhǎng)發(fā)應(yīng)使用簡(jiǎn)樸的黑色發(fā)夾或絲帶盤(pán)結(jié)于腦后。Guideline for Female Employee員工儀表（女）Guideline for Female Employee員工儀表（女）Face 面部 Maintain a clean face. 保持面部清潔。 Color and shade of make-up must be gentle. 化妝的顏色及眼影的使用須行當(dāng)。 No heavy make- up. 不允許化濃妝。 Light lipstick should be applied. 使用淡色口紅。

4、Uniform 制服 Uniform must be clean and well ironed. 工服應(yīng)干凈，并熨燙平整。 No rips, stains or dirt. 無(wú)破損、污跡或灰塵。 No loose or missing buttons. 無(wú)松扣或掉扣。 No visible T-shirt under the uniform. 內(nèi)穿T恤不能露出飯店工裝。 Uniform must be full and proper. 工服應(yīng)完整，穿戴整齊。Guideline for Female Employee員工儀表（女）Hair 頭發(fā) Simple and neat hair cut

5、, not touching the ears or collar. 簡(jiǎn)潔的發(fā)型，頭發(fā)不應(yīng)超過(guò)耳部和衣領(lǐng)。 Clean and dandruff-free 清潔無(wú)頭屑 Well- combed. Gel can be applied when need. 梳理整齊，如果需要可以用嗜喱水。 Hair mustnt be dyed in light color except black. 不許染發(fā)，黑色除外。Guideline for Male Employee員工儀表（男）Shirt 襯衫 Collar and ends of sleeves must be clean. 保持衣領(lǐng)及袖口整潔。

6、Top of collar and ends of sleeve must not be frayed. 衣領(lǐng)及袖口無(wú)磨損。 All buttons must be properly attached. 鈕扣齊全。 Well- ironed. 熨燙平整。Guideline for Male Employee員工儀表（男）Necktie 領(lǐng)帶 Must match with the uniform color and design, or as directed. 必須與公司制服在顏色及風(fēng)格上相搭配或者與指定款式相同。 Not soiled or dirty. 干凈無(wú)污點(diǎn)。 Must be pr

7、operly tied with the knot in proper position. 領(lǐng)帶必須打結(jié)得體，領(lǐng)結(jié)位置適中。Guideline for Male Employee員工儀表（男）Mouth 嘴巴 No food remains stuck in- between teeth and is kept odour free. 口腔清潔，無(wú)異味，齒縫無(wú)食物殘?jiān)?No bad breath. 無(wú)口臭。We all need to pay attention！我們都要注意！Name Badge 名牌 Name badge is part of your uniform 名牌是你制服的一部

8、分Please where them on the left at chest-height 請(qǐng)將其佩戴在左胸，齊胸高度 Name should be visible and not faded 名字應(yīng)清晰可見(jiàn)，未出現(xiàn)褪色We all need to pay attention！我們都要注意！Accessories 飾物 only wedding ring can be wore on your hand. 只可佩戴一枚婚戒 For safety & hygiene reasons, Kitchen and Stewarding staff are not allowed to wear. 鑒

9、于安全的衛(wèi)生的關(guān)系，廚房和管事部的員工不不準(zhǔn)戴戒指。 Necklace must not be displayed ostentatiously. 項(xiàng)鏈不可顯耀地佩戴在外。 Earrings must simple, small and not dangling. 允許戴簡(jiǎn)單的、小的、不晃動(dòng)的耳釘We all need to pay attention！我們都要注意！Others 其它 Heavy perfume must not be used. 不應(yīng)使用濃郁的香水。Bunch of keys must not be hung on the belt. 不許將鑰匙掛在腰帶間。 Writing

10、 instruments or combs should not be placed in the external chest pocket. 筆具或梳子不應(yīng)置于上衣胸部外的口袋內(nèi)。We all need to pay attention！我們都要注意！Kitchen 廚房Hats must be worn at all times. 時(shí)刻佩戴工作帽。Hair must washed everyday. 每天清洗頭發(fā)。No jewelry of any sort allowed. 不允許佩戴任何裝飾物。Must wear kitchen shoes/boots. 必須穿著廚房的鞋或靴子。If you are a chef如果您是一名廚師Avoid garlic, onions, strong spicy smelling food before reporting to work工作前不允許吃蒜，大蔥及某些刺激性氣味較強(qiáng)的食品。Personal Hygiene個(gè)人衛(wèi)生標(biāo)準(zhǔn)Keep your fingernails clean, short and rounded and dirt free.保持指甲干凈、整齊，無(wú)污物。Hands must be washed after